beyond.genesys.com Open in urlscan Pro
2600:9000:223e:f400:13:5112:32c0:93a1  Public Scan

Form analysis
3 forms found in the DOM

<form _ngcontent-orj-c94="" novalidate="" class="search-form ng-untouched ng-pristine ng-valid"><label _ngcontent-orj-c94="" for="catalog-search" class="sr-only">Search the Catalog:</label><input _ngcontent-orj-c94="" type="search"
    formcontrolname="catalogSearchQuery" class="search-field ng-untouched ng-pristine ng-valid" placeholder="Search for anything"><input _ngcontent-orj-c94="" type="submit" value="Search" class="sr-only"></form>

Name: MasterLeadIntakeForm — POST https://tkelq.genesys.com/e/f2

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    <p class="welcome_user"><span id="welcome_person">Welcome back</span> <span id="person_info"><span class="person_first"></span>&nbsp;<span class="person_last"></span></span></p>
    <p class="delete_button"><a class="deletemyrecord">Not You?</a></p>
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      <p>Oops! We have your personal email.</p><input type="email" class="el_field elq-item-input required" name="secondaryEmailAddress1" id="fe644" value="" placeholder="Please provide your work email">
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      <option value="Providers">Providers</option>
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      <option value="51-100">51-100</option>
      <option value="101-300">101-300</option>
      <option value="301-500">301-500</option>
      <option value="501-1000">501-1000</option>
      <option value=">1000">&gt;1000</option>
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    <div class="loading"></div>
    <div class="gdpr-field form-row white-box legal"><span>By providing your information, you agree to our <a href="https://www.genesys.com/company/legal/privacy-policy" target="_blank">privacy policy</a>.</span></div>
  </div>
</form>

#

<form nr="" action="#"><input nr="" class="query-field__input" autocomplete="off" type="text" aria-label="Ask your question here. Press Enter to search." placeholder="Ask your question here" maxlength="250">
  <div nr="" class="query-field__status" aria-live="polite"></div>
</form>

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LevelC-LevelVPDirectorManagerPrincipalEngineer /
ArchitectConsultantAnalystPartnerStaffUnknownFunctionClaimsCollectionsContact
Center ManagementCustomer ExperienceCustomer ServiceEcommerce/Digital
ChannelsFinanceHuman ResourcesInfluencerInformation TechnologyIT ArchitectureIT
InfrastructureIVRMarketingOperations / Process ManagementProduction
ManagementPurchasingSalesUnknownState/ProvinceIndustryBankingBusiness
ServicesCapital MarketsCommunicationsConsumer ProductsDefense &
IntelligenceEducation & Non-ProfitEnergy &
UtilitiesEntertainmentGovernmentInsuranceLife
SciencesLogisticsManufacturingPayorsProvidersRetailersTechnologyTravel &
HospitalityRetail BankingOtherLevel of InterestJust researchingGathering
business requirementsComparing solutionsReady for a conversationNumber of Agent
Seats1-2021-5051-100101-300301-500501-1000>1000No Contact CenterDon't Know
Yes. Keep me informed via email or telephone regarding Genesys information.

By providing your information, you agree to our privacy policy.

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> We love the virtual and eLearning training formats. We are a remote contact
> center, so it's really easy to push the content out to our team members, and
> since it is interactive, they can actively participate. This helped with user
> adoption and contributed to getting us live on Genesys Cloud within 90 days.

Director, Contact Center Operations | Hospitality



> When you look at the migration to cloud, and how rapidly new features are
> being delivered, waiting to send somebody to a training class just doesn’t cut
> it anymore.'

Enterprise Architect | Software



> We adopted a mixed approached for training. First, we worked with the Genesys
> Professional Services (PS) team during implementation, and then later brought
> in Genesys University trainers which helped us apply many of the concepts that
> the PS team talked about during implementation.

Senior Leader, Technology Enablement | Financial



> As we’ve started to expand our products, we found out very quickly that you
> absolutely have to go through training, whether it’s formal through an
> in-person Genesys instructor or online training. It definitely has to be a
> huge aspect of what you’re doing in order to support your environment.

Development Manager | Entertainment



> At maximum capacity, we have about a thousand agents that we need to support.
> Training and education plays a huge role in our success. As we continue to
> expand our use of Genesys products, it is important that we also continue to
> expand our knowledge through training. The online training portal has been a
> big help in providing user-friendly access to training materials.

Development Manager | Entertainment



> One of the lessons learned after implementation was that we needed formal
> training. So when we hired on new team members, we immediately sent them to be
> trained and certified. The online training is great!

Senior Manager, Technical Operations | Healthcare



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About Genesys

Genesys® powers 25 billion of the world’s best customer experiences each year.
Our success comes from connecting employee and customer conversations on any
channel, every day. Over 11,000 companies in 100+ countries trust our #1
customer experience platform to drive great business outcomes and create lasting
relationships. Combining the best of technology and human ingenuity, we build
solutions that mirror natural communication and work the way you think. Our
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Commit: 6967826

Branch: Detached: 6967826ac052df95f5b2cf90f2d26d6331bc9a12

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