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THE TOP CUSTOMER SUCCESS THOUGHT LEADERS OF 2024


WHICH CUSTOMER SUCCESS INFLUENCERS MADE A DIFFERENCE TO YOU AND THE INDUSTRY IN
2024?

Cast Your Votes Now!
 

 

 Brought To You With Support From

 

 

 


 CONGRATULATIONS, 2024 NOMINEES

The list of 200 nominees includes a wide array of talented Customer Success
professionals. Follow them on LinkedIn to benefit from their insights and great
thought leadership.



NORTH AMERICA

Abby Hammer

Adnan Rahman

Adriana Evans

Alex Turkovic

Allastair Meffen

Alyssa Nolte

Amber Monroe

Amy Wheldon

Angeline Kish

Ashna Patel

Bob London

Bob Mathers

Brad Davis

Bria Greenfield

Brittany Casey

Cait Espe

Carly Agar

Cassie Williams

Chad Rosh

Chitra Madhwacharyula

Cinthia Silva

Dan Ennis

Dana Alvarenga

Dana Soza

Dave Blake

David Ellin

David Hicks

De'Edra Williams

Diana De Jesus

Dillon Young

Elizabeth Blass

Elizabeth Italiano

Emma Lo

Francisco Oller Garcia

Ganesh Raghu

Gemma Cipriani-Espineira

Gözde Görce

Irit Eizips

Jacqueline Sterbenz

Jan Young

Jasmine Reynolds

Jay Nathan

Jean-Pierre Frost

Jeff Epstein

Jeff Kushmerek

Joe Di Grande

John Gleeson

Jon Johnson

Josh Schachter

Julie Fox

KaTina Hill

Keishla Ceaser-Jones

Kelley Turner

Kenneth Groom

Kimberly Perry

Krista Roberts

Kristen Gray Psychas

Kristen Hayer

Kristi Faltorusso

Leilani Carbonell

Manisha Marberry

Maranda Dziekonski

Mariah Bayne

Marley Wagner

Maryann Lazzeri

Mia Kang

Narayan Arumugam

Nyerra Miles

Olivier Fiaty-Amenouvor

Parker Moore

Parul Bhandari

Paula Sobb

Peter Adams

Peter Armaly

Priscila Fletcher

Quint Boyle

Rachel Provan

Ralphette White

Rob Zambito

Rod Cherkas

Rohan Sheth

Ron Clark

Roxcee Stacker

Shari Srebnick

Shaun Porcar

Sheik Ayube

Stephanie Townes

Stephanie Workman-Bolden

Swati Garg

Taylor Hodges

Terinee Pooler

Tiffany Timmermann

William Stevenson

Yoni Amias

 


LATIN AMERICA

Bárbara Edith Pugliese

Bruna Náshila Almeida Ribeiro

Bruno Dias

Danielle Silveira

Davidson Correa

Estevão Stumpf

Felipe Medina

Giordana Maluzzi

Glória Gruber

Guilherme Lacerda

Hiram Damin

Izadora Milhomem

João Melo

Jordan Ruan Rodrigues Alexandre

Larissa Oliveira

Lilian Almeida Oliveira

Luan Lima Silva

Luiza Aduan

Mariana Magre

Monique Maytê

Nicolás (Nico) Mendy de Baeremaecker

Pedro von Gal

Queila Moore

Renato Martins Vieira

Rita Leoratti

Robs

Rodolfo Boscolo

Rodrigo Teixeira

Sandro Vidal

Thalia Gonçalves

Vinícius Rieping

Viviane Cândida

Washington Mendes

 


EUROPE, MIDDLE EAST, AFRICA

Abiodun Gbadamosi

Ajoke Yusuf

Anika Zubair

Antonin Bigot

Antti Nevalainen

Ashwin Richard

Bamise Olowookere

Bayron Toruño Solano

Billy Daws

Cara Benecke

Cécile Beaussant Le Gentil

Clare Knight

Cristina Moise

Daphne Costa Lopes

Dave Jackson

Diana Blanco Pautt

Dr. Solomon Akinlua

Ejieme Eromosele

Emma Lampert

Gladys Israel

Gloria Michael

Grace Boboye

Guy Galon

Haig Kingston

Ifeanyi Nwoke

James Lawson

Judith Azi

Kate Forgione

Kateryna Lytvyn

Lawrence Idems

Maor Ben Ishay

Margo Barysheva

Marija Skobe-Pilley

Michaela Carpenter

Mick Weijers

Minna Vaisanen

Mohammed Alqaq

Mukhtar Mohamoud

Okafor Chidimma

Olakunle Awosanmi

Or Guz

Oremeyi Akah

Otitoshowon Benson

Peter Lyon

Prashanth Jothi

Rafael Escaño Marín

Richard Convery

Saahil Karkera

Sara Arecco

Solomon Akinlua

Stephanie Eje

Stijn Smet

 


ASIA PACIFIC

Abhishek Mangaraj

Aditya Maheshwari

Angeline Gavino

Ankit Aggarwal

Bev Tan

Bhavika Kochhar

Deepali Jagota

Garima Gupta

John Brunkard

Jyo Shukla

Lokenath Saha

Mayank Arora

Priyadarshini Gandhi

Raman Bindra

Shalini Arya

Shreekumar Nair

Siddharth Mehta

Sumi Jaiswal

Tanya Jaiswal

 

Are you on this list?
Tell us more about your influence on the CS community!

--------------------------------------------------------------------------------

 


CAST YOUR VOTE FOR THE MOST INFLUENTIAL CS PROS OF 2024

 
 

Join us in acknowledging the contributions and achievements of Customer Success
professionals who are advancing the industry and community through thought
leadership, mentorship, and innovation. Cast your vote for the top CS
professionals for the 2024 Customer Success Thought Leadership Awards.

 
 
 


2024 CSTLA RULES

Eligibility
 * Nominees must be from the Customer Success, or a closely related, field or be
   strong advocates for the practice of Customer Success.
 * Customer Success Thought Leadership Awards Judges are not eligible to win
   awards.
 * SuccessCOACHING staff members are not eligible to win awards.

General Rules
 * SuccessCOACHING retains the right to update the rules of the Customer Success
   Thought Leadership Awards at any time.
 * Nominees are only eligible to win an award in a single category.
 * All shortlisted semi-finalists authorize SuccessCOACHING to identify them
   (name/picture/LinkedIn profile) in connection with the Customer Success
   Thought Leadership Awards.
 * All participants in the Customer Success Thought Leadership Awards accept
   that the judges’ decisions for the Top 25 Influencer Awards will be final.

Nomination Rules
 * Contestants can be nominated by a third party or by themselves (first-party).
 * All nominations must be submitted online through the SuccessCOACHING website.
 * All nomination ballots must be cast manually; ballots submitted via
   automation (i.e., by a bot or other automated/scripted method) will be
   considered invalid and excluded from the final count. 
 * All nominations must be submitted by 6:00 pm PT on September 22, 2024.

Voting Rules
 * Voting will be open from September 30, 2024 until 6:00 pm PT on October 7,
   2024.
 * Only one ballot per person is allowed. 
 * All voting ballots must be cast manually; ballots submitted via automation
   (i.e., by a bot or other automated/scripted method) will be considered
   invalid and excluded from the final count.

Judging Rules
 * To remove any bias during the judging process, judges may not cast votes for
   nominees that are from their company or organization during the judging for
   the Top 25 Influencer Awards.

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 CSTLA GENERAL INFORMATION

Nominations
Starting September 16, 2024, Customer Success professionals are encouraged to
nominate the Thought Leaders that have influenced them in 2024 for our awards
and show their appreciation for the efforts and creativity of our hard-working
community.

Nominees for the Top 100 and Top 25 Lists are determined by a 7-day nomination
period. All nominations are tabulated, and the top 200 semi-finalists, based on
nomination count, are selected for inclusion in the voting list. In cases of a
tie, all qualifying nominees are included in the semi-finalist list resulting in
a 200+ nominee count.
Top 100 Customer Success Strategist Voting
Once a Customer Success professional is nominated, they must gain as many votes
from their peers as possible during the week-long voting period, which ends on
October 7, 2024.

The Thought Leaders with the most votes in the Top 100 Customer Success
Strategist Award category (after a normalization process to allow for the
tabulation of the total vote count and influence score) will be announced on
October 23, 2024.
Top 25 Customer Success Influencer Judging
Winners for the Top 25 List are determined by our panel of expert Judges during
a week-long judging period. All nominees for the Top 100 list were reviewed by
the Judges, with the Top 25 Influencer Award winners being selected based on the
impact that their thought leadership, mentorship, and contributions have made to
the overall Customer Success community as determined by our judges.

Nominations will be evaluated on the scope and depth of documented contributions
to advancing the Customer Success industry and its practices. Judging criteria
includes:

 * Evidence that the nominee’s work and synthesis of ideas have global
   application.
 * Evidence that the nominee’s actions, ideas, methods, concepts, or approaches
   influence audiences, organizations, and the Customer Success industry. 
 * Evidence that the nominee’s work, ideas, and concepts have helped Customer
   Success practitioners—and the organizations they work for—achieve business
   results. 
 * Evidence that the nominee’s thought leadership and influence are significant
   in the field.

Regional Watchlists
The Regional Watchlists are comprised of nominees from a region, who are making
an impact but did not garner enough votes to be included in the global Top 100
Strategists or Top 25 Influencer lists after voting was closed for the awards.
Awards Timeline
 * September 16, 2024: Nominations open
 * September 22, 2024: Nominations close
 * September 30, 2024: Voting opens
 * October 7, 2024: Voting closes
 * October 23, 2024: Winners announced

No search results found

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