www.bassettfurniture.com
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https://www.bassettfurniture.com/terms-and-conditions.html
Submission: On December 21 via manual from US — Scanned from US
Submission: On December 21 via manual from US — Scanned from US
Form analysis
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Text Content
Enable accessibility Skip to main content Skip to footer content Shop Our Year-End Clearance Event Up To $200* Off Mattresses Special Buys Up to 50%* off Refresh Now, Pay Later with Affirm Previous Next * Design Services * Get Inspired * Materials Workroom * New Arrivals * Room Planner * Small Space Living * Blog * Catalog * Order Swatches * Living * Living Room Collections * In Stock, Ready to Ship * New in Living * Order Swatches * Seating Sectionals * Sofas * Chairs * Ottomans & Benches * Leather * Motion * Tables & Cabinets Occasional & Accent Tables * Credenzas & Media Consoles * Office & Storage * Foyer & Entryway * Shop All * * Dining * Dining Room Collections * In Stock, Ready to Ship * New in Dining * Order Swatches * Tables * Chairs & Benches * Bar & Counter Stools * Storage & Sideboards * Decor Knobs & Pulls * Performance Rugs * Shop All * * Bedroom * Bedroom Collections * In Stock, Ready to Ship * New in Bedroom * Order Swatches * Beds * Dressers & Chests * Nightstands & Bedside Tables * Benches & Ottomans * BenchMade * Mattresses & Bases * Decor Knobs & Pulls * Shop All * * Bedding * Sheets & Pillowcases * Shams * Covers & Throws * Duvet Covers * Comforter & Pillow Inserts * Pillows * Quilts & Coverlets * Shop All * * Home Decor * In Stock, Ready to Ship * New in Home Decor * Lighting * Wall Decor * Mirrors * Accent Pillows * Throws * Cabinet Hardware * Cutting Boards * Shop All * * Rugs * Outdoor * Dining * Living * Occasional & Accent Furniture * Outdoor Rugs * Shop All * * Sale * Special Buys * Clearance * * New * * Design Services * Get Inspired * Materials Workroom * New Arrivals * Room Planner * Small Space Living * Blog * Catalog * Order Swatches * Log In * My Account * Wishlist * Wishlist * New Age Recall Information Popular Searches * Sofas * Outdoor Living * Dining Tables Palm Beach Gardens Bassett Home Furnishings FIND YOUR STORE We are proud to have a strong network of Bassett stores and retail partners across the country. Whenever possible, we pass on the delivery and care of your website order to those local stores and partners. -------------------------------------------------------------------------------- Bassett Home Furnishings SELECT YOUR STORE Your zip code is outside of our delivery area See all stores below for our nearest location, or contact customer service for more information -------------------------------------------------------------------------------- Bassett Home Furnishings PALM BEACH GARDENS * 11385 Legacy Ave. * Palm Beach Gardens FL 33410 (561) 624-4242 Monday 10:00 AM - 6:00 PM Tuesday 10:00 AM - 6:00 PM Wednesday 10:00 AM - 6:00PM Thursday 10:00 AM - 6:00 PM Friday 10:00 AM - 6:00PM Saturday 10:00 AM - 6:00PM Sunday 12:00 PM - 5:00 PM -------------------------------------------------------------------------------- Store Details -------------------------------------------------------------------------------- Change Location Enter your zip code Zip Code Enter a valid ZipCode Locate -------------------------------------------------------------------------------- FREE DESIGN HELP Meet with one of our local designers and get started on your next design project. Appointment Options Available See All Stores Welcome * Create Account * Sign In * Order Status * Favorites Find a Store Bassett Home Furnishings FIND YOUR STORE We are proud to have a strong network of Bassett stores and retail partners across the country. Whenever possible, we pass on the delivery and care of your website order to those local stores and partners. -------------------------------------------------------------------------------- Bassett Home Furnishings SELECT YOUR STORE Your zip code is outside of our delivery area See all stores below for our nearest location, or contact customer service for more information -------------------------------------------------------------------------------- Bassett Home Furnishings PALM BEACH GARDENS * 11385 Legacy Ave. * Palm Beach Gardens FL 33410 (561) 624-4242 Monday 10:00 AM - 6:00 PM Tuesday 10:00 AM - 6:00 PM Wednesday 10:00 AM - 6:00PM Thursday 10:00 AM - 6:00 PM Friday 10:00 AM - 6:00PM Saturday 10:00 AM - 6:00PM Sunday 12:00 PM - 5:00 PM -------------------------------------------------------------------------------- Store Details -------------------------------------------------------------------------------- Change Location Enter your zip code Zip Code Enter a valid ZipCode Locate -------------------------------------------------------------------------------- FREE DESIGN HELP Meet with one of our local designers and get started on your next design project. Appointment Options Available See All Stores 0 Popular Searches * Sofas * Outdoor Living * Dining Tables TERMS & CONDITIONS CANCELATION Custom Items: Bassett does not accept any cancellations or changes on any custom ordered product after 24 hours of the order being placed. RETURNS * Custom Products: Bassett does not accept returns on any custom ordered product. All custom items will be identified on the sales order. * * Non-Custom Items: For any non-custom items, Bassett will accept cancellation prior to delivery with a 15% restocking fee. This fee is 15% of the total sale price of the merchandise, excluding tax and delivery. * * Accessories: All stocked, non-custom accessories can be returned within 30 days with proof of purchase. * * Rugs: Custom rugs can be cancelled within 24 hours of the order being placed and are not eligible for return. All other rugs can be returned with a 15% restocking fee within 30 days of receipt of merchandise. * * Clearance/Flash Sale Items: Clearance and Flash Sale items cannot be cancelled. Clearance and Flash Sale items are final sale and may not be returned. Quantities are limited and no price adjustments will be made on prior sales. PRICING Pricing in Stores, Catalog and Online is in U.S. dollars. Applicable taxes according to state and local laws apply to all purchases. The price and availability of any merchandise is subject to change, along with any given date regarding arrival of merchandise into our warehouse and shipping fees. We reserve the right to refuse the order of any merchandise that we deem is erroneously priced, described and shown in Stores and Online. ORDER MANAGEMENT AND DELIVERY * Payment: All orders require a 33% deposit at the time of placing the order. All orders must be paid in full prior to scheduling your delivery. If you are financing with the Bassett Credit Card, any amount you are financing will be processed in full when placing your order to secure your financing terms. * * Order Management: All orders require a 33% deposit at the time of placing the order. All orders must be paid in full prior to scheduling your delivery. If you are financing with the Bassett Credit Card, any amount you are financing will be processed in full when placing your order to secure your financing terms. * * Timing: Many accessories are available to ship to your home and should arrive in 7-10 business days, if in stock. Other accessories are not available to ship via a national parcel company and will require delivery; shipping times will vary. * * The timing on your order is provided that your item, fabric and parts are in stock- your local store team will advise you of any delay. We strive to schedule deliveries around your needs, which may extend the total time to deliver. Bassett will hold your order in the local distribution center for 30 days. After 30 days, your order must be paid in full. If your order is held in a Bassett distribution center for 60 days or more, a service fee of 2% of your order total (excluding tax and delivery) will be charged monthly until your order is scheduled for delivery. Service fees must be paid monthly. All service fees must be paid prior to scheduling delivery. All orders with no communication from the customer will be cancelled after holding the order for 6 months after receiving the merchandise in our local distribution center. A 15% restocking fee plus all service fees will be applied to the order upon cancellation. * * Scheduling Delivery: All orders must be paid in full prior to scheduling your delivery, including service fees, if applicable. Once your pieces are available, your local team will call you to schedule delivery. 1 to 2 days beforehand, you’ll be given a 3 hour window for when you can expect your furniture. Bassett is not able to guarantee a specific delivery time and is only able to accommodate rescheduling of delivery with 48 hours advance notice. * * In Store Pick-Ups (available in select locations): If you have elected to pick-up your pieces in-store, for safety reasons, store staff will not be able to load or secure furniture in your vehicle. Please bring any necessary packing materials (i.e. blankets, rope, etc.) to help guarantee the successful loading and securing of your items. Some items may require customer assembly and pick-up times will vary by location. * * Preparation: Please measure all doorways, stairwells, hallways, ceilings, entryways and landings to ensure that your furniture will fit into your room, as all custom furniture is non-returnable. * * All existing furniture should be removed prior to delivery and a pathway should be cleared through your home to the room in which the furniture will be placed. * * Please communicate to your scheduler if you have challenging roads, driveways or other access points that could be difficult for a truck to access. * * Delivery: Our professionally trained delivery team will unwrap, place and assemble your new furniture in the appropriate room. Our team cannot rearrange or remove existing furniture, connect or reconnect electrical equipment, or hang mirrors, wall art or window treatments. * * Inspection: Please immediately inspect your furniture and share any concerns you may have with your delivery team. You must make any claims of damage, shortage or errors at time of receipt. If no claim is made at this time, furniture will be considered fully accepted. Bassett reserves the right to inspect, repair or replace any merchandise at its discretion. *Some states have laws which differ from the above policies. GET EXPERT DESIGN HELP ON YOUR PROJECT...BIG OR SMALL Design Services Our designers would love to help you craft a space you love and want to share. Materials Workroom See our Fabrics, Leathers and Wood Finishes. Select your favorites for your next design. Comfort Story Comfort is personal. We use generations of skill to build a style that fits you. Blog Visit our blog for insight into making the most of living in your space. Be the first to know. New arrivals & special offers sent straight to your inbox. Email Email signup successful Please provide a valid email About Us * Our Story * Careers * Investors * Community Involvement * Environmental Initiatives * Military & First Responders Discount Resources * Upholstery Warranty * Wood Warranty * Catalog * Product Safety * Bassett Community * Blog * New Age Recall Information Customer Service * Shipping & Delivery * Return & Cancellation Policy * Direct Mail Preferences * Bassett Credit Card * Affirm Financing * Gift Card * FAQs * Contact Us Store * Store Locator * View All Stores Member Tools * To the Trade * Sales Tools * Club Level By Bassett -------------------------------------------------------------------------------- Copyright © 2003-2024 Bassett Furniture Industries. All Rights Reserved. * Online Terms * Privacy * Accessiblity Statement REMOVE PRODUCT? Are you sure you want to remove the following product from the cart? Cancel Yes MOVE TO WISHLIST? Are you sure you want to move the following product from the cart to wishlist? Cancel Yes SAVE FOR LATER? Are you sure you want to move the following product from the cart to save for later? Cancel Yes Cookies Button We use cookies to enhance your interaction with Bassett, and plan website improvements. Manage Cookie Preferences PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. 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