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Text Content

 * Facebook
 * Instagram

 * Home
 * Product & Services
   * Printing Services
     * Print and Copy
     * Phone Print
     * Poster and Plan Printing
     * Business Cards
     * Banner Printing
     * Sticker and Labels
     * Script / Note Pad Printing
     * Photo and ID Photo
     * Canvas Printing
     * Binding and Laminating
   * Shipping Services
     * DHL
     * Express Shipping
     * Economy Shipping
     * Store to Store (Pargo)
     * Special Services
     * Global Mail
     * Packaging Services
   * Business Services
     * Rubber Stamps
     * Namebadges
     * Stationery
     * Calendars
     * Diaries
     * Mailboxes
   * Online Services
     * Websites (MiWeb)
     * Design and Secretarial
     * Emailing
     * Scanning
     * Faxing
     * PC Rental
     * Free Wifi
 * Branch Locations
 * 
 * FAQs
 * Track My Parcel


Select Page
 * Home
 * Product & Services
   * Printing Services
     * Print and Copy
     * Phone Print
     * Poster and Plan Printing
     * Business Cards
     * Banner Printing
     * Sticker and Labels
     * Script / Note Pad Printing
     * Photo and ID Photo
     * Canvas Printing
     * Binding and Laminating
   * Shipping Services
     * DHL
     * Express Shipping
     * Economy Shipping
     * Store to Store (Pargo)
     * Special Services
     * Global Mail
     * Packaging Services
   * Business Services
     * Rubber Stamps
     * Namebadges
     * Stationery
     * Calendars
     * Diaries
     * Mailboxes
   * Online Services
     * Websites (MiWeb)
     * Design and Secretarial
     * Emailing
     * Scanning
     * Faxing
     * PC Rental
     * Free Wifi
 * Branch Locations
 * FAQs
 * Track My Parcel




OUR SHIPPING SERVICES

DHL International, Overnight Express Countrywide, Economy Door Countrywide,
 Store To Store Countrywide, International Mail Services and Packaging Services


MI OFFICE SHIPPING SERVICES

DHL International
Store to Store Counrtywide
Overnight Express Countrywide
Special Services
Packaging Services
Economy Door Countrywide
International Mail Services


DHL EXPRESS SHIPPING SERVICES


INTERNATIONAL COURIER

SIZES & MAXIMUM RECOMMENDED WEIGHTSZONE 1 - Sub-Saharan AfricaZONE 2 - Middle
East Europe, UKZONE 3 - Canada, Mexico, USAZONE 4 - Rest of the world 275 x 350
mm (0.5kg)R470.00R585.00R655.00R830.00 337 x 182 x 100 (1.5kg)R905.00R1 135.00R1
235.00R1 615.00 337 x 322 x 100 (3.5kg)R1 455.00R 2 290.00R2 410.00R3 075.00 337
x 322 x 180 (7.5kg)R 2 110.00R4 280.00R4 680.00R5 285.00 337 x 322 x 345
(12.5kg)R2 765.00R5 195.00R5 240.00R5 925.00 417 x 359 x 369 (17.5kg)R3 605.00R6
315.00R6 445.00R7 320.00 481 x 404 x 389 (22.5kg)R4 280.00R7 405.00R7 640.00R8
665.00 541 x 444 x 409 (27.5kg)R 4 800.00R8 515.00R8 810.00R10 000.00

Zones and Transit Times
Terms and Conditions
Important Information


OVERNIGHT EXPRESS COUNTRYWIDE


NEXT DAY SERVICE FOR TIME SENSITIVE SHIPMENTS




R249 FOR 0-2KGS


R60 PER KG THEREAFTER

NEXT DAY SERVICE FOR TIME SENSITIVE SHIPMENTS


– R50 SURCHARGE FOR OUTLYING AREAS*

  *(ALLOW 1 EXTRA DAY FOR OUTLYING AREAS)


– MAXIMUM WEIGHT/VOLUMETRICS 25KGS


– EXCEPTIONS APPLY

TERMS OF CARRIAGE


FEDEX TERMS AND CONDITIONS


COURIERIT TERMS AND CONDITIONS


DSV TERMS AND CONDITIONS


Important Information


ECONOMY DOOR SHIPPING


DOOR DELIVERY COUNTRYWIDE WITHIN 2 – 3 DAYS




R149 FOR 0-5KGS


R40 PER KG THEREAFTER

DOOR DELIVERY COUNTRYWIDE!


– DELIVERY WITHIN 2-3 WORKING DAYS*

*(ALLOW 1 EXTRA DAY FOR OUTLYING AREAS)


– MAXIMUM WEIGHT/VOLUMETRICS 25KGS


– EXCEPTIONS APPLY

TERMS OF CARRIAGE


FEDEX TERMS AND CONDITIONS


COURIERIT TERMS AND CONDITIONS


UTI TERMS AND CONDITIONS


Important Information


STORE TO STORE SHIPPING COUNTRYWIDE


2500 PARGO LOCATIONS COUNTRYWIDE




R199 FOR 0-10KGS


– DELIVERY WITHIN 2-3 WORKING DAYS*

*(ALLOW 1 EXTRA DAY FOR OUTLYING AREAS)


– MAXIMUM WEIGHT/VOLUMETRICS 10KGS


– EXCEPTIONS APPLY

TERMS OF CARRIAGE


FEDEX TERMS AND CONDITIONS


COURIERIT TERMS AND CONDITIONS


UTI TERMS AND CONDITIONS


Important Information


SPECIAL SERVICES




INTERNATIONAL MAIL SERVICES


AIRMAIL LETTERS AND SMALL PARCELS



YOUR MAIL LEAVES SOUTH AFRICA VIA A COURIER SERVICE (THUS MAKING FOR GREATER
SECURITY) AND IS INJECTED DIRECTLY INTO AN INTERNATIONAL MAIL DISTRIBUTION
CENTRE FOR ONWARD TRANSIT AND DELIVERY.


LETTERS

(TRANSIT TIMES = 14 – 21 WORKING DAYS)

Edit Size Price Restrictions Small R40 (max 50g, 120 x 235 x 5mm) Medium R80
(max 100g, 250 x 176 x 10mm) Large R160 (max 200g, 353 x 250 x 30mm)

If a document weighs more than 200g charge R60 per 100g

 * DOCUMENTS ONLY

 * NO REGISTERED OR INSURANCE OPTIONS AVAILABLE

 * NO COMPENSATION FOR LOSS OR DAMAGE

 * THERE IS NO TRACKING SERVICE OPTION WITH GLOBAL MAIL

 * PROHIBITED / RESTRICTED ITEMS APPLY


INTERNATIONAL SMALL PARCELS

(TRANSIT TIMES = 14 – 21 WORKING DAYS)


R80 PER 100G


MAXIMUM MASS = 2KG


MAXIMUM SIZE = SHOEBOX OR SIZE 7 MAILITE

 * NO REGISTERED OR INSURANCE OPTIONS AVAILABLE

 * NO COMPENSATION FOR LOSS OR DAMAGE

 * THERE IS NO TRACKING SERVICE OPTION WITH GLOBAL MAIL

 * MAXIMUM VALUE ALLOWED IS R180 PER SMALL PARCEL

 * PROHIBITED / RESTRICTED ITEMS APPLY


PACKAGING SERVICES


PACK AND PROTECT YOUR PARCEL




CARDBOARD BOXES

SIZE 2 (260 X 150 X 190MM): R15

SIZE 3 (260 X 150 X 280MM): R25

SIZE 4 (310 X 240 X 310MM): R30

SIZE 5 (460 X 310 X 310MM): R35

SIZE 6 (460 X 450 X 510MM): R50


POSTAL TUBES

SMALL (475 X 55MM): R30

MEDIUM (660 X 105MM): R35

LARGE (920 X 95MM): R50


MAILITE ENVELOPES

SIZE 0: R12

SIZE 2: R15

SIZE 3: R20

SIZE 5: R25

SIZE 7: R30


ACCESSORIES

BUFF TAPE ROLL (50M): R20

CLEAR TAPE ROLL (50M): R20

BUBBLE WRAP (2M): R10

POLYSTYRENE CHIPS (75G BAG): R15

CLING WRAP OR BOX STRAPPING (MEDIUM): R15

CLING WRAP OR BOX STRAPPING (LARGE): R25




QUESTIONS ABOUT SHIPPING SERVICES

YOUR SHIPPING R149 SPECIAL?

This is our most popular service, this allows you to send up to 5kg anywhere in
South Africa for just R149. See Economy Door to Door for more details.

WHAT HAPPENS IF THE RECEIVER IS NOT AT HOME?

Delivery will then be rescheduled for the next working day. As a general rule
most shipments are delivered before 1pm.

CAN YOU DO COUNTER TO COUNTER SERVICE?

Yes, we have a store to store shipping service countrywide. See Store to
Store shipping.

DO YOU OFFER PACKAGING?

A full packaging service is available in all our stores.

WHAT ARE YOUR CUT-OFF TIMES TO SEND A COURIER?

Cut-off times vary from store to store, but as a general rule all items received
before 3pm (Mon – Fri) will be dispatched that same day. Contact your local
store for further particulars.

TO WHICH DESTINATIONS AM I ABLE TO SHIP COURIERS?

As a general rule you can ship items to any destination in the world. However,
exceptions do apply.

ARE THERE WEIGHT AND SIZE RESTRICTIONS?

Yes. As we are a retail company, we do not accept any single item of more than
25 kilograms. A maximum volumetric weight of 40 kilograms will also apply.

CAN I TRACK MY SHIPMENTS?

Online, yes, just click TRACK MY PARCEL on our home page.

HOW LONG WILL IT TAKE TO DELIVER MY PARCEL?

This depends on what service type is chosen – An Express (overnight) or Economy
(2-3 day) service is available.

WHICH COURIER COMPANY DO YOU USE TO DELIVER MY ITEMS?

We use DHL exclusively for international shipments and a range of local courier
companies for our domestic services.

WHAT DOES VOLUMETRIC WEIGHT MEAN?

Volumetric weight is calculated by a formula to determine the amount of space vs
the actual weight of the item. An example like a pillow would have a much higher
volumetric weight than its actual mass. The higher of the two is used to
calculate the shipping cost.

HOW DOES THE INSURANCE WORK?

Insurance is charged at a rate of 5% of the declared value, to a maximum of
R5000 per shipment. It covers loss or damage provided that we package the item.
We do not recommend sending very fragile goods.

CAN I USE YOUR ADDRESS TO RECEIVE ITEMS?

We do allow customers to receive ad hoc courier parcels at any of our branches,
provided that it does not exceed 10 kilograms in mass and is not of high
monetary value.

Should you wish to receive regular parcel deliveries, please contact your local
Branch Manager as a small handling fee will apply.

CAN THE RECEIVER PAY ON DELIVERY?

No, we do not offer a COD service, but the receiver can pay us directly via EFT.

WHAT IS THE DEFINITION OF A MAIN CENTRE, REGIONAL AND OUTLYING AREA?

Main centres are all of the main metros and large cities in SA plus locations in
their near proximity.

Regional areas are defined as smaller towns. An example would be Ladysmith KZN
or Paarl in the Western Cape.

Outlying areas are more remote locations in rural areas.

WHAT IS PARGO?

Over 2500 PARGO counter collection points are available in SA for the
convenience of the customer who needs to send an item that cannot be delivered
directly to the recipient’s physical address, work or home.

Clicks, Mr Video, Mi Office, Shell Service stations as well as many other retail
outlets throughout SA are PARGO collection centres.

WILL YOU COLLECT SHIPMENTS FROM MY BUSINESS OR HOME?

We are a retail outlet and therefore do not have dedicated vehicles on the road
to collect your parcel. However we do make exceptions, depending on the
circumstances.

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TRACK MY PARCEL

 * DHL EXPRESS
 * COURIER IT
 * FEDEX
 * DSV
 * PARGO
 * COURIER GUY

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