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HELP CENTRE


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WHAT AM I COVERED FOR?

No matter what your needs, we will help you stay protected with our range of
protection products that you can tailor to meet your needs.

XCover.com provides a range of policy options for you, your family and your
traveling companions.

The policy options differ by country and can include:

✓ Emergency Medical and Expenses Cover

✓ Trip Cancellation Cover, including trips that are cut short

✓ Personal Electronics Cover whilst traveling

✓ Baggage and Personal Items Cover

✓Airline Collapse Cover

It’s important to know what you are covered for and what to do when things go
wrong. Go to My Account to find out more about your cover. You can also request
that we post your policy documentation.

Related Articles:

 * Important update about Coronavirus (COVID-19) and your XCover Travel
   Protection


WANT TO CHANGE OR CANCEL YOUR PROTECTION?

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Australian Resident policies are sold by Cover Genius Pty Ltd (Australian
Business Number 43 159 983 598) in its capacity as an AFS Licensee, No 490058.
Cover Genius does not act as your agent: this advice is general and does not
take into account your objectives, financial situation or needs. You should
consider whether the advice is suitable for you and your personal circumstances.
Before you make any decision about whether to acquire the product, please read
the PDS & FSG contained in your quote. If you purchase a policy from Cover
Genius, the company receives a commission which is a percentage of your premium
- ask us for details. Cover Genius is bound by the General Insurance Code of
Practice and Family Violence Policy.

American insurance policies are sold by Cover Genius Insurance Services, LLC, a
Delaware limited liability company, 11 West 42nd Street, 2nd Floor, New York, NY
10036. Its license information is available here. Cover Genius Insurance
Services, LLC receives compensation from its underwriting partners. Coverages
may vary and not all coverage is available in all jurisdictions. Insurance
coverages are subject to the terms, limitations and exclusions in the applicable
policy. 

American warranty products are sold by Cover Genius Warranty Services, LLC, a
Delaware limited liability company, 11 West 42nd Street, 2nd Floor, New York, NY
10036.

Cover Genius Ltd. is authorised and regulated by the Financial Conduct
Authority. Firm No. 750711, Registered Office: 4 Ravey Street, London EC2A 4QP,
United Kingdom, incorporated in England & Wales. Company Registration Number:
09408621.

Cover Genius Europe, B.V. is authorised and regulated by the Dutch Authority for
the Financial Markets [Autoriteit Financiële Markten] as an insurance
intermediary, licence number 12046177. KvK number 73237426.

This website uses cookies. By continuing to use this website you are giving
consent to cookies being used. For information on cookies and how you can
disable them visit our Privacy & Cookie Policy.

Accessibility

If you are having difficulty viewing or navigating the content on this website,
or find a feature or functionality that is not fully accessible to you, we
welcome your feedback via our contact form. To help us best respond to your
questions or concerns, please be sure to specify the nature of the accessibility
issue and the web address or other location of the requested material and we
will make all reasonable efforts to make that page accessible for you.

XCover.com uses cookies to store data such as your country of residence and
travel dates. We use data for marketing in accordance with the European General
Data Protection Regulation (GDPR). See our Privacy and Cookie Policy for more
information. By clicking ‘ACCEPT’ you consent to us using your data.
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