www.patracorp.com
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162.159.134.42
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Submitted URL: https://ccz1t04.na1.hs-sales-engage.com/Ctc/2K+23284/cCZ1t04/JkM2-6qcW6N1vHY6lZ3nrW7gxxTr3z2DbsW1RnLPG2K7ryKW8g2ywr6MQYWbW3lHcg17c8qlrW5...
Effective URL: https://www.patracorp.com/who-we-serve/
Submission: On August 06 via api from US — Scanned from DE
Effective URL: https://www.patracorp.com/who-we-serve/
Submission: On August 06 via api from US — Scanned from DE
Form analysis
3 forms found in the DOMPOST https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/5187643/918fe93a-05e3-4b12-94b8-1ff598827a34
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<div class="hs_firstname hs-firstname hs-fieldtype-text field hs-form-field"><label id="label-firstname-918fe93a-05e3-4b12-94b8-1ff598827a34" class="" placeholder="Enter your First Name"
for="firstname-918fe93a-05e3-4b12-94b8-1ff598827a34"><span>First Name</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="firstname-918fe93a-05e3-4b12-94b8-1ff598827a34" name="firstname" required="" placeholder="First Name" type="text" class="hs-input" inputmode="text" autocomplete="given-name" value=""></div>
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<div class="hs_lastname hs-lastname hs-fieldtype-text field hs-form-field"><label id="label-lastname-918fe93a-05e3-4b12-94b8-1ff598827a34" class="" placeholder="Enter your Last Name" for="lastname-918fe93a-05e3-4b12-94b8-1ff598827a34"><span>Last
Name</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="lastname-918fe93a-05e3-4b12-94b8-1ff598827a34" name="lastname" required="" placeholder="Last Name" type="text" class="hs-input" inputmode="text" autocomplete="family-name" value=""></div>
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<div class="hs_company hs-company hs-fieldtype-text field hs-form-field"><label id="label-company-918fe93a-05e3-4b12-94b8-1ff598827a34" class="" placeholder="Enter your Company Name"
for="company-918fe93a-05e3-4b12-94b8-1ff598827a34"><span>Company Name</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="company-918fe93a-05e3-4b12-94b8-1ff598827a34" name="company" required="" placeholder="Company Name" type="text" class="hs-input" inputmode="text" autocomplete="organization" value=""></div>
</div>
<div class="hs_email hs-email hs-fieldtype-text field hs-form-field"><label id="label-email-918fe93a-05e3-4b12-94b8-1ff598827a34" class="" placeholder="Enter your Email" for="email-918fe93a-05e3-4b12-94b8-1ff598827a34"><span>Email</span><span
class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="email-918fe93a-05e3-4b12-94b8-1ff598827a34" name="email" required="" placeholder="Email" type="email" class="hs-input" inputmode="email" autocomplete="email" value=""></div>
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<fieldset class="form-columns-2">
<div class="hs_phone hs-phone hs-fieldtype-phonenumber field hs-form-field"><label id="label-phone-918fe93a-05e3-4b12-94b8-1ff598827a34" class="" placeholder="Enter your Phone"
for="phone-918fe93a-05e3-4b12-94b8-1ff598827a34"><span>Phone</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input id="phone-918fe93a-05e3-4b12-94b8-1ff598827a34" name="phone" required="" placeholder="Phone" type="tel" class="hs-input" inputmode="tel" autocomplete="tel" value=""></div>
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<div class="hs_state hs-state hs-fieldtype-select field hs-form-field"><label id="label-state-918fe93a-05e3-4b12-94b8-1ff598827a34" class="" placeholder="Enter your State/Region"
for="state-918fe93a-05e3-4b12-94b8-1ff598827a34"><span>State/Region</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><select id="state-918fe93a-05e3-4b12-94b8-1ff598827a34" required="" class="hs-input is-placeholder" name="state">
<option disabled="" value="">State / Region*</option>
<option value="Alabama">Alabama</option>
<option value="Alaska">Alaska</option>
<option value="Arizona">Arizona</option>
<option value="Arkansas">Arkansas</option>
<option value="California">California</option>
<option value="Colorado">Colorado</option>
<option value="Connecticut">Connecticut</option>
<option value="Delaware">Delaware</option>
<option value="Florida">Florida</option>
<option value="Georgia">Georgia</option>
<option value="Hawaii">Hawaii</option>
<option value="Idaho">Idaho</option>
<option value="Illinois">Illinois</option>
<option value="Indiana">Indiana</option>
<option value="Iowa">Iowa</option>
<option value="Kansas">Kansas</option>
<option value="Kentucky">Kentucky</option>
<option value="Louisiana">Louisiana</option>
<option value="Maine">Maine</option>
<option value="Maryland">Maryland</option>
<option value="Massachusetts">Massachusetts</option>
<option value="Michigan">Michigan</option>
<option value="Minnesota">Minnesota</option>
<option value="Mississippi">Mississippi</option>
<option value="Missouri">Missouri</option>
<option value="Montana">Montana</option>
<option value="Nebraska">Nebraska</option>
<option value="Nevada">Nevada</option>
<option value="New Hampshire">New Hampshire</option>
<option value="New Jersey">New Jersey</option>
<option value="New Mexico">New Mexico</option>
<option value="New York">New York</option>
<option value="North Carolina">North Carolina</option>
<option value="North Dakota">North Dakota</option>
<option value="Ohio">Ohio</option>
<option value="Oklahoma">Oklahoma</option>
<option value="Oregon">Oregon</option>
<option value="Pennsylvania">Pennsylvania</option>
<option value="Rhode Island">Rhode Island</option>
<option value="South Carolina">South Carolina</option>
<option value="South Dakota">South Dakota</option>
<option value="Tennessee">Tennessee</option>
<option value="Texas">Texas</option>
<option value="Utah">Utah</option>
<option value="Vermont">Vermont</option>
<option value="Virginia">Virginia</option>
<option value="Washington">Washington</option>
<option value="West Virginia">West Virginia</option>
<option value="Wisconsin">Wisconsin</option>
<option value="Wyoming">Wyoming</option>
<option value="Ontario (ON)">Ontario (ON)</option>
<option value="Quebec (QC)">Quebec (QC)</option>
<option value="Nova Scotia (NS)">Nova Scotia (NS)</option>
<option value="New Brunswick (NB)">New Brunswick (NB)</option>
<option value="Manitoba (MB)">Manitoba (MB)</option>
<option value="British Columbia (BC)">British Columbia (BC)</option>
<option value="Prince Edward Island (PE)">Prince Edward Island (PE)</option>
<option value="Saskatchewan (SK)">Saskatchewan (SK)</option>
<option value="Alberta (AB)">Alberta (AB)</option>
<option value="Newfoundland and Labrador (NL)">Newfoundland and Labrador (NL)</option>
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<fieldset class="form-columns-1">
<div class="hs_jobtitle hs-jobtitle hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-jobtitle-918fe93a-05e3-4b12-94b8-1ff598827a34" class="" placeholder="Enter your Title"
for="jobtitle-918fe93a-05e3-4b12-94b8-1ff598827a34"><span>Title</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input name="jobtitle" class="hs-input" type="hidden" value=""></div>
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</fieldset>
<fieldset class="form-columns-1">
<div class="hs_country hs-country hs-fieldtype-text field hs-form-field" style="display: none;"><label id="label-country-918fe93a-05e3-4b12-94b8-1ff598827a34" class="" placeholder="Enter your Country/Region"
for="country-918fe93a-05e3-4b12-94b8-1ff598827a34"><span>Country/Region</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><input name="country" class="hs-input" type="hidden" value=""></div>
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<fieldset class="form-columns-1">
<div class="hs-dependent-field">
<div class="hs_market hs-market hs-fieldtype-radio field hs-form-field"><label id="label-market-918fe93a-05e3-4b12-94b8-1ff598827a34" class="" placeholder="Enter your I am a..." for="market-918fe93a-05e3-4b12-94b8-1ff598827a34"><span>I am
a...</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input">
<ul required="" role="checkbox" class="inputs-list multi-container">
<li class="hs-form-radio" role="radio"><label for="market0-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-form-radio-display"><input id="market0-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-input" type="radio" name="market"
value="Broker"><span>Retail Broker/Agent</span></label></li>
<li class="hs-form-radio" role="radio"><label for="market1-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-form-radio-display"><input id="market1-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-input" type="radio" name="market"
value="Third Party Administrators (TPA)"><span>Third Party Administrators (TPA)</span></label></li>
<li class="hs-form-radio" role="radio"><label for="market2-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-form-radio-display"><input id="market2-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-input" type="radio" name="market"
value="Wholesale"><span>Wholesale</span></label></li>
<li class="hs-form-radio" role="radio"><label for="market3-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-form-radio-display"><input id="market3-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-input" type="radio" name="market"
value="Premium Finance"><span>Premium Finance</span></label></li>
<li class="hs-form-radio" role="radio"><label for="market4-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-form-radio-display"><input id="market4-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-input" type="radio" name="market"
value="MGA"><span>MGA</span></label></li>
<li class="hs-form-radio" role="radio"><label for="market5-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-form-radio-display"><input id="market5-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-input" type="radio" name="market"
value="InsureTech"><span>InsureTech</span></label></li>
<li class="hs-form-radio" role="radio"><label for="market6-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-form-radio-display"><input id="market6-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-input" type="radio" name="market"
value="Carrier"><span>Carrier</span></label></li>
<li class="hs-form-radio" role="radio"><label for="market7-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-form-radio-display"><input id="market7-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-input" type="radio" name="market"
value="Other"><span>Other</span></label></li>
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</div>
</div>
</div>
</fieldset>
<fieldset class="form-columns-1">
<div class="hs_annualrevenue hs-annualrevenue hs-fieldtype-select field hs-form-field"><label id="label-annualrevenue-918fe93a-05e3-4b12-94b8-1ff598827a34" class="" placeholder="Enter your My annual revenue range (not premiums)"
for="annualrevenue-918fe93a-05e3-4b12-94b8-1ff598827a34"><span>My annual revenue range (not premiums)</span><span class="hs-form-required">*</span></label>
<legend class="hs-field-desc" style="display: block;">We ask to ensure the right business development representative follows up with you.</legend>
<div class="input"><select id="annualrevenue-918fe93a-05e3-4b12-94b8-1ff598827a34" required="" class="hs-input is-placeholder" name="annualrevenue">
<option disabled="" value="">Please Select</option>
<option value="Less than $5,000,000">Less than $7,000,000</option>
<option value="$5,000,000 - $20,000,000">$7,000,000 - $20,000,000</option>
<option value="More than $20,000,000">More than $20,000,000</option>
</select></div>
</div>
</fieldset>
<fieldset class="form-columns-1">
<div class="hs_message hs-message hs-fieldtype-textarea field hs-form-field"><label id="label-message-918fe93a-05e3-4b12-94b8-1ff598827a34" class=""
placeholder="Enter your How can we help you tackle your policy lifecycle and administrative support challenges?" for="message-918fe93a-05e3-4b12-94b8-1ff598827a34"><span>How can we help you tackle your policy lifecycle and administrative
support challenges?</span></label>
<legend class="hs-field-desc" style="display: none;"></legend>
<div class="input"><textarea id="message-918fe93a-05e3-4b12-94b8-1ff598827a34" class="hs-input hs-fieldtype-textarea" name="message"
placeholder="How can we help you tackle your policy lifecycle and administrative support challenges?"></textarea></div>
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<fieldset class="form-columns-1">
<div class="legal-consent-container">
<div class="hs-richtext">
<p>Patra needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and
commitment to protecting your privacy, please review our <a href="https://www.patracorp.com/privacy-policy-2/" rel="nofollow noopener" target="_blank">Privacy Policy</a>.</p>
</div>
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<div class="hs_submit hs-submit">
<div class="hs-field-desc" style="display: none;"></div>
<div class="actions"><input type="submit" class="hs-button primary large" value="Submit"></div>
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<p>Patra needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and
commitment to protecting your privacy, please review our <a href="https://www.patracorp.com/company/privacy-policy/" target="_blank" rel="noopener">Privacy Policy</a>.</p>
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Skip To Content * Who We Serve * Retail Agency Specialized services for retail and broker agencies to improve operational efficiency. * Wholesalers Wholesaler solutions to streamline workflows between broker and carriers. * MGAs Underwriting operations solutions for MGAs, MGUs and program administrators. * Carriers Direct writer carrier services to support policy acquisition and premium generation. * Services * Insurance Processing Integrated team of processing experts and tech-enabled workflows to improve operational efficiency Property & Casualty Certificate Processing Data Management Document Retrieval Endorsement Processing Policy Checking Submission Clearance Employee Benefits Eligibility Management Business Administration Commission Posting * Small Accounts Management Full-service small accounts management solution improving client retention & satisfaction * Contact Center Scalable end-to-end omnichannel customer service model * Policy Checking Full-service and self-service solution to check policies with unsurpassed quality, accuracy and efficiency * Print and Virtual Mail All-in-one printing, mailing and document processing solution * Virtual Assistant Flexible extension to your service teams, providing back-office and client facing support * Technology * Workflow Optimization * Data Protection & Security * Artificial Intelligence * Blockchain * Why Patra * Customer Success Plans * Operational Excellence * Business Advisory Services * Customer Stories * Resources * News & Events In The News Press Releases Blogs Events * Resource Library Case Studies Datasheets Webinars Videos * In The News * Press Releases * Blogs * Events * Case Studies * Datasheets * Webinars * Videos * Company * Leadership * Life at Patra United States Canada India Philippines * Diversity, Equity, & Inclusion * Social Impact * Careers Careers | Contact Us STAND OUT FROM THE COMPETITION Leverage technology-enabled insurance outsourcing solutions that support your entire operational ecosystem. Home / Who We Serve PROVEN SOLUTIONS FOR EVERY INSURANCE MARKET Empowering retail agencies, MGAs, wholesalers, and carriers to unlock their fullest potential. Patra’s team of insurance experts allows retail agencies, MGAs, wholesalers and carriers to capture the Patra Advantage – profitable growth and organizational value – as they sell, deliver and manage policies and customers. We focus on insurance processes and insurtech solutions that drive profitability and new customer acquisition across the industry. Patra brings the best of both worlds; proprietary technology coupled with highly-trained process executives. This unique combination gives retail agencies, MGAs, wholesalers and carriers the confidence and flexibility to turn over as many tasks and processes to propel their insurance organization to the next level. RETAIL AGENCY With Patra’s tech-enabled insurance solutions and processing executives, retail insurance agencies can reduce staff workloads, service accounts more efficiently, and optimize small account management. Applicable across P&C and employee benefits, Patra helps agencies focus on what matters most to their business goals. Learn More WHOLESALERS Strong relationships are crucial to the success of wholesale insurance brokers. That’s why Patra’ technology-enabled services, backed by our team of insurance experts, make such a difference in this challenging marketplace. With enhanced service levels, quicker submission response times, and manageable workloads, wholesalers can expand their reach. Learn More MGAS Carriers and agents expect MGAs to deliver — and Patra is here to help you exceed expectations. Our proven technologies and global experts elevate your team to deliver quality, timely services that set you apart from the competition. From pre-binding to renewal, Patra’s technology allows effortless transacting at every phase. Learn More CARRIER Insurance carriers need flexibility to thrive in today’s demanding market. By leveraging technology and scalable processing teams, Patra executes a range of comprehensive services for a growing number of direct-writing organizations. Transactions turn seamless, improving both customer satisfaction and your business performance. Learn More -------------------------------------------------------------------------------- OUR VALUE TO YOU Patra’s dedication to quality, flexibility and staff are our biggest differentiators. With deep industry expertise, we begin by understanding our client’s business challenges enabling us to architect a solution that can comprise a combination of back-office support, licensed account management, virtual assistant. Click for sound 1:27 Transcript One of the biggest differentiators between Patra and its competitors is industry knowledge. Through our business model, we take a very proactive approach to staying ahead of emerging insights that directly impact the behaviors of retail and specialty markets. And we do this through several ways, exhibiting, sponsoring, and attending industry events. This allows us to connect with other insurance market leaders and organizations to better understand where the industry gaps are. Customer data analysis, we analyze and aggregate customer data to identify behavioral trends and key performance indicators across markets. Insurance training and licensing This is critical to staying ahead of new insurance industry compliance and regulations and how they will directly impact the markets we serve and the solutions we bring to the market. And then we apply all this knowledge into our internal innovation lab where we have dedicated teams of insurance and technology experts and resources to research, test, and deploy superior tech enabled service offerings for our clients. So when we say we are industry experts, we share that with the highest level of integrity. It’s an extremely important part of who we are and how we can truly service our clients. -------------------------------------------------------------------------------- EXPLORE PATRA'S SUITE OF SOLUTIONS. From tech-enabled back-office processing teams, to dedicated experts performing staffing assistant services, to Patra account managers servicing a book of small business on your behalf, to complete management of your virtual print and mail room, Patra has the solutions that help you drive growth, profit, and value. Based on your selection of the "" market and the "" service line, the following data has been preselected to accomodate your needs. However, you may still choose from any of the marketing segments and service lines shown. Retail Agency wholesaler MGA Carrier Insurance Ecosystem Insurance Processing Small Accounts Management Virtual Assistant Print and Virtual Mail Patra OnDemand delivers insurance solutions for property & casualty, employee benefits, and business administration processing. Providing 24/7 support, process executives ensure client SLAs are met. Through our PatraOne platform, automation and digitization are applied to reduce operational waste and errors, resulting in 99% accuracy and 120% net-new retention. With market leading indemnity protection, clients trust Patra with their business. Learn More Patra's Small Accounts Management solution (Patra Select) seamlessly integrates with your agency to efficiently manage and grow your P&C and EB books of small business while you retain your AOR (Agency of Record) status. * Dedicated U.S. Based, Licensed Account Manager * A to Z Account Management for * Small Group * Small Commercial * Personal Lines * White-labeled, Agency Branded Customer Experience Learn More Patra's Virtual Assistant solution (Patra Assist) provides dedicated remote staff member(s) as an extension of your team to perform assistant-type services and operate within your brand, hours, management systems, communications platforms and workflows. Learn More Patra's print, mail, and document processing solution (Patra Document) serves as your in-house mailing department, managing inbound and outbound correspondence, adding the capability to scan and input documents to your systems. Virtual Mail Retrieve returned and forwarded mail, batch and scan documents to preferred system, index, and follow and generate tasks customized to your document management workflows. Print State of the art printing facility for quality printing scalable for day to day or peak production volume. Document Management Mailed and Printed documents can be attached to your preferred systems and follow your customized document management workflows. Learn More Insurance Processing Small Accounts Management Virtual Assistant Contact Center Print and Virtual Mail Patra OnDemand delivers insurance solutions for property & casualty, employee benefits, and business administration processing. Providing 24/7 support, process executives ensure client SLAs are met. Through our PatraOne platform, automation and digitization are applied to reduce operational waste and errors, resulting in 99% accuracy and 120% net-new retention. With market leading indemnity protection, clients trust Patra with their business. Learn More Patra's Small Accounts Management solution (Patra Select) seamlessly integrates with your agency to efficiently manage and grow your P&C and EB books of small business while you retain your AOR (Agency of Record) status. * Dedicated U.S. Based, Licensed Account Manager * A to Z Account Management for * Small Group * Small Commercial * Personal Lines * White-labeled, Agency Branded Customer Experience Learn More Patra's Virtual Assistant solution (Patra Assist) provides dedicated remote staff member(s) as an extension of your team to perform assistant-type services and operate within your brand, hours, management systems, communications platforms and workflows. Learn More Patra's Contact Center solution (Patra Direct) provides end to end omni-channel customer support. Built for scale, Patra provides a high-performing team to deliver exceptional customer experience under your brand, through voice, chat, text, email, and white mail. Learn More Patra's print, mail, and document processing solution (Patra Document) serves as your in-house mailing department, managing inbound and outbound correspondence, adding the capability to scan and input documents to your systems. Virtual Mail Retrieve returned and forwarded mail, batch and scan documents to preferred system, index, and follow and generate tasks customized to your document management workflows. Print State of the art printing facility for quality printing scalable for day to day or peak production volume. Document Management Mailed and Printed documents can be attached to your preferred systems and follow your customized document management workflows. Learn More Insurance Processing Small Accounts Management Virtual Assistant Contact Center Print and Virtual Mail Patra OnDemand delivers insurance solutions for property & casualty, employee benefits, and business administration processing. Providing 24/7 support, process executives ensure client SLAs are met. Through our PatraOne platform, automation and digitization are applied to reduce operational waste and errors, resulting in 99% accuracy and 120% net-new retention. With market leading indemnity protection, clients trust Patra with their business. Learn More Patra's Small Accounts Management solution (Patra Select) seamlessly integrates with your agency to efficiently manage and grow your P&C and EB books of small business while you retain your AOR (Agency of Record) status. * Dedicated U.S. Based, Licensed Account Manager * A to Z Account Management for * Small Group * Small Commercial * Personal Lines * White-labeled, Agency Branded Customer Experience Learn More Patra's Virtual Assistant solution (Patra Assist) provides dedicated remote staff member(s) as an extension of your team to perform assistant-type services and operate within your brand, hours, management systems, communications platforms and workflows. Learn More Patra's Contact Center solution (Patra Direct) provides end to end omni-channel customer support. Built for scale, Patra provides a high-performing team to deliver exceptional customer experience under your brand, through voice, chat, text, email, and white mail. Learn More Patra's print, mail, and document processing solution (Patra Document) serves as your in-house mailing department, managing inbound and outbound correspondence, adding the capability to scan and input documents to your systems. Virtual Mail Retrieve returned and forwarded mail, batch and scan documents to preferred system, index, and follow and generate tasks customized to your document management workflows. Print State of the art printing facility for quality printing scalable for day to day or peak production volume. Document Management Mailed and Printed documents can be attached to your preferred systems and follow your customized document management workflows. Learn More Insurance Processing Small Accounts Management Virtual Assistant Contact Center Print and Virtual Mail Patra OnDemand delivers insurance solutions for property & casualty, employee benefits, and business administration processing. Providing 24/7 support, process executives ensure client SLAs are met. Through our PatraOne platform, automation and digitization are applied to reduce operational waste and errors, resulting in 99% accuracy and 120% net-new retention. With market leading indemnity protection, clients trust Patra with their business. Learn More Patra's Small Accounts Management solution (Patra Select) seamlessly integrates with your agency to efficiently manage and grow your P&C and EB books of small business while you retain your AOR (Agency of Record) status. * Dedicated U.S. Based, Licensed Account Manager * A to Z Account Management for * Small Group * Small Commercial * Personal Lines * White-labeled, Agency Branded Customer Experience Learn More Patra's Virtual Assistant solution (Patra Assist) provides dedicated remote staff member(s) as an extension of your team to perform assistant-type services and operate within your brand, hours, management systems, communications platforms and workflows. Learn More Patra's Contact Center solution (Patra Direct) provides end to end omni-channel customer support. Built for scale, Patra provides a high-performing team to deliver exceptional customer experience under your brand, through voice, chat, text, email, and white mail. Learn More Patra's print, mail, and document processing solution (Patra Document) serves as your in-house mailing department, managing inbound and outbound correspondence, adding the capability to scan and input documents to your systems. Virtual Mail Retrieve returned and forwarded mail, batch and scan documents to preferred system, index, and follow and generate tasks customized to your document management workflows. Print State of the art printing facility for quality printing scalable for day to day or peak production volume. Document Management Mailed and Printed documents can be attached to your preferred systems and follow your customized document management workflows. Learn More Insurance Processing Small Accounts Management Virtual Assistant Contact Center Print and Virtual Mail Patra OnDemand delivers insurance solutions for property & casualty, employee benefits, and business administration processing. Providing 24/7 support, process executives ensure client SLAs are met. Through our PatraOne platform, automation and digitization are applied to reduce operational waste and errors, resulting in 99% accuracy and 120% net-new retention. With market leading indemnity protection, clients trust Patra with their business. Learn More Patra's Small Accounts Management solution (Patra Select) seamlessly integrates with your agency to efficiently manage and grow your P&C and EB books of small business while you retain your AOR (Agency of Record) status. * Dedicated U.S. Based, Licensed Account Manager * A to Z Account Management for * Small Group * Small Commercial * Personal Lines * White-labeled, Agency Branded Customer Experience Learn More Patra's Virtual Assistant solution (Patra Assist) provides dedicated remote staff member(s) as an extension of your team to perform assistant-type services and operate within your brand, hours, management systems, communications platforms and workflows. Learn More Patra's Contact Center solution (Patra Direct) provides end to end omni-channel customer support. Built for scale, Patra provides a high-performing team to deliver exceptional customer experience under your brand, through voice, chat, text, email, and white mail. Learn More Patra's print, mail, and document processing solution (Patra Document) serves as your in-house mailing department, managing inbound and outbound correspondence, adding the capability to scan and input documents to your systems. Virtual Mail Retrieve returned and forwarded mail, batch and scan documents to preferred system, index, and follow and generate tasks customized to your document management workflows. Print State of the art printing facility for quality printing scalable for day to day or peak production volume. Document Management Mailed and Printed documents can be attached to your preferred systems and follow your customized document management workflows. Learn More Policy Lifecycle Support Administrative Support Property & Casualty Employee Benefits Business Management Support New Business / Marketing Services Policy Servicing Renewal Services Claims Services Compliance Services Loss Runs Quoting Ex Mods Data Entry Renewal Letters Proposals Policy Checking Endorsements Policy Administration Certificates Data Entry Invoicing Certificate Tracking Policy Checking Data Entry Certificates Summaries of Insurance Claim Acknowledgement Claims Follow-up Notice of Cancellations Reinstatements Document Retrieval Indexing Data Entry Audit Processing Download Communication Log Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Case Study Bolton Uses Patra OnDemand & Select to Sustain Growth & Enhance Value New Business / Marketing Services Enrollment Services Post-renewal Services Client Management Services Compliance Services Census Population RFP Preparation Online Quoting Spreadsheeting Carrier Renewal Extraction Open Enrollment Eligibility Processing BenAdmin Builds/ Renewals Enrollment Confirmations Carrier Integrations Ongoing Eligibility Enrollment Audits AMS Updates Claims Experience Reporting Commission Posting Data Entry COBRA Compliance Commission Posting Small Group Management Bordereau Transfers Document Retrieval Renewals, NOCs, Late Payment Notices Annual Legal Notices WRAP Documents ACA Reporting COBRA Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Accounting Compliance Vendor Payables Expense Report Validation and Processing Bank Reconciliation Other Account Reconciliation (e.g., Balance Sheet) Indexing Incoming Invoices and Statements Reporting (Pulling AP Aging reports, etc.) Direct Bill Direct Bill Reconciliation Direct Bill Posting Commission Posting Agency Bill Premium Payables (aka Fiduciary Payables) Cash Application Premium Finance Posting Lock-Box, ACH, eCheck, Credit Cards, etc. Trust Account Reconciliation AR Tracking Compliance Documents COBRA Related Resources Datasheet Small Account Solutions for Property & Casualty Commercial and Personal Lines Employee Benefits New Business Policy Management Accounting Data Gathering Send to Market Proposal Preparation Bind Requests Agency Welcome Renewal Support Endorsement Processing Certificate Processing Policy Checking Direct Bill Billing and Payments Notice of Cancellations Commission Entry Agency Billed Accounting Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Case Study Bolton Uses Patra OnDemand & Select to Sustain Growth & Enhance Value Eligibility Management Compliance Communications Data Entry Enrollments, Terminations, and Changes Cobra Notifications Carrier Billing Reconciliation Summary & Form Downloads Disclosure Population Open Enrollment Communications Wrap Documents AMS Updates Ben Admin System Build Out Renewal / Marketing Proposals Experience Reports Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Snapshot of Print, Mail and Document Processing Services: * Certificates * Notices of Cancellation * Notices of Renewal/Non-Renewal * Policies * Endorsements * Direct Bill Letters * Claims Acknowledgement Letters * Auto ID Cards * Audit Letters * Claims * Acknowledgement Letters * Marketing Collateral * Employee Benefits Documents * Upcoming Renewals * Benefits Guides * Compliance Documents Related Resources P&C Datasheet Insurance Printing and Mailing for Property and Casualty EB Datasheet Insurance Printing and Mailing for Employee Benefits Property & Casualty Employee Benefits Business Management Support Sales Submission / Management Policy Servicing Renewal Services Claims Services Clearance Submissions Submission Triage Rating/Quoting Binds Indexing Risk Evaluations Document Retrieval Experience Modifications (Ex Mods) Inspection Ordering Data Entry Policy Issuance Endorsement Policy Admin Document Retrieval Binds Indexing Risk Evaluations Experience Modifications (Ex Mods) Inspection Ordering Data Entry Notices Audits Submissions Submissions Triage Renewal Prep Rating / Quoting Loss Runs Document Retrieval Indexing Risk Evaluations Data Entry Notices Audits First Notice of Loss Loss Runs Indexing Data Entry Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Case Study Bolton Uses Patra OnDemand & Select to Sustain Growth & Enhance Value New Business / Marketing Services Enrollment Services Post-renewal Services Client Management Services Compliance Services Census Population RFP Preparation Online Quoting Spreadsheeting Carrier Renewal Extraction Open Enrollment Eligibility Processing BenAdmin Builds/ Renewals Enrollment Confirmations Carrier Integrations Ongoing Eligibility Enrollment Audits AMS Updates Claims Experience Reporting Commission Posting Data Entry COBRA Compliance Commission Posting Small Group Management Bordereau Transfers Document 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Bind Requests Agency Welcome Renewal Support Endorsement Processing Certificate Processing Policy Checking Direct Bill Billing and Payments Notice of Cancellations Commission Entry Agency Billed Accounting Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Case Study Bolton Uses Patra OnDemand & Select to Sustain Growth & Enhance Value Eligibility Management Compliance Communications Data Entry Enrollments, Terminations, and Changes Cobra Notifications Carrier Billing Reconciliation Summary & Form Downloads Disclosure Population Open Enrollment Communications Wrap Documents AMS Updates Ben Admin System Build Out Renewal / Marketing Proposals Experience Reports Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Sales / Submission Management Policy Servicing Renewal Services Claims Services Accounting Services Compliance Inbound / Outbound Calls Chat / Email / SMS Quote / Bind/ Issue Rating Inbound / Outbound Calls Chat / Email / SMS Inbound / Outbound Calls Chat / Email / SMS Pre-Renewal Assistance Policy Lapse First Notice of Loss Invoice Explanations Payments N/A Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Snapshot of Print, Mail and Document Processing Services: * Policy Declarations * Notices of Cancellation * Notices of Renewal/Non-Renewal * Endorsements * Billing Statements (including audits statements) * Renewal Declarations * Auto ID Cards * Audit Letters * Risk or Loss Control Letters and/or Reports * Statement of Values * Employee Benefits Documents * Equipment Lists * Invoices * Commission Statements * Claims acknowledgement letters * Auto ID Cards * Marketing Collateral Related Resources P&C Datasheet Insurance Printing and Mailing for Property and Casualty EB Datasheet Insurance Printing and Mailing for Employee Benefits Property & Casualty Employee Benefits Business Management Support Sales Submission / Management Policy Servicing Renewal Services Claims Services Clearance Submissions Submission Triage Rating/Quoting Binds Indexing Risk Evaluations Document Retrieval Experience Modifications (Ex Mods) Inspection Ordering Data Entry Policy Issuance Endorsement Policy Admin Document Retrieval Binds Indexing Risk Evaluations Experience Modifications (Ex Mods) Inspection Ordering Data Entry Notices Audits Submissions Submissions Triage Renewal Prep Rating / Quoting Loss Runs Document Retrieval Indexing Risk Evaluations Data Entry Notices Audits First Notice of Loss Loss Runs Indexing Data Entry Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Case Study Bolton Uses Patra OnDemand & Select to Sustain Growth & Enhance Value New Business / Marketing Services Enrollment Services Post-renewal Services Client Management Services Compliance Services Census Population RFP Preparation Online Quoting Spreadsheeting Carrier Renewal Extraction Open Enrollment Eligibility Processing BenAdmin Builds/ Renewals Enrollment Confirmations Carrier Integrations Ongoing Eligibility Enrollment Audits AMS Updates Claims Experience Reporting Commission Posting Data Entry COBRA Compliance Commission Posting Small Group Management Bordereau Transfers Document Retrieval Renewals, NOCs, Late Payment Notices Annual Legal Notices WRAP Documents ACA Reporting COBRA Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Accounting Compliance Vendor Payables Expense Report Validation and Processing Bank Reconciliation Other Account Reconciliation (e.g., Balance Sheet) Indexing Incoming Invoices and Statements Reporting (Pulling AP Aging reports, etc.) Direct Bill Direct Bill Reconciliation Direct Bill Posting Commission Posting Agency Bill Premium Payables (aka Fiduciary Payables) Cash Application Premium Finance Posting Lock-Box, ACH, eCheck, Credit Cards, etc. Trust Account Reconciliation AR Tracking Compliance & Licensing Surplus Lines Filing Document Retrieval Indexing Data Entry Stamping Related Resources Datasheet Small Account Solutions for Property & Casualty Commercial and Personal Lines Employee Benefits New Business Policy Management Accounting Data Gathering Send to Market Proposal Preparation Bind Requests Agency Welcome Renewal Support Endorsement Processing Certificate Processing Policy Checking Direct Bill Billing and Payments Notice of Cancellations Commission Entry Agency Billed Accounting Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Case Study Bolton Uses Patra OnDemand & Select to Sustain Growth & Enhance Value Eligibility Management Compliance Communications Data Entry Enrollments, Terminations, and Changes Cobra Notifications Carrier Billing Reconciliation Summary & Form Downloads Disclosure Population Open Enrollment Communications Wrap Documents AMS Updates Ben Admin System Build Out Renewal / Marketing Proposals Experience Reports Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Sales / Submission Management Policy Servicing Renewal Services Claims Services Accounting Services Compliance Inbound / Outbound Calls Chat / Email / SMS Quote / Bind/ Issue Rating Inbound / Outbound Calls Chat / Email / SMS Inbound / Outbound Calls Chat / Email / SMS Pre-Renewal Assistance Policy Lapse First Notice of Loss Invoice Explanations Payments N/A Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Snapshot of Print, Mail and Document Processing Services: * Policy Declarations * Notices of Cancellation * Notices of Renewal/Non-Renewal * Endorsements * Billing Statements (including audits statements) * Renewal Declarations * Auto ID Cards * Audit Letters * Risk or Loss Control Letters and/or Reports * Statement of Values * Employee Benefits Documents * Equipment Lists * Invoices * Commission Statements * Claims acknowledgement letters * Auto ID Cards * Marketing Collateral Related Resources P&C Datasheet Insurance Printing and Mailing for Property and Casualty EB Datasheet Insurance Printing and Mailing for Employee Benefits Property & Casualty Employee Benefits Business Management Support Sales Submission / Management Policy Servicing Renewal Services Claims Services Clearance Submissions Submission Triage Binds Indexing Risk Evaluations Experience Modifications (Ex Mods) Inspection Ordering Data Entry Policy Issuance Endorsement Binds Indexing Experience Modifications (Ex Mods) Inspection Ordering Data Entry Renewal Prep Rating / Quoting Loss Runs Document Retrieval Indexing Risk Evaluations Data Entry First Notice of Loss Loss Runs Indexing Data Entry Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Case Study Bolton Uses Patra OnDemand & Select to Sustain Growth & Enhance Value New Business / Marketing Services Enrollment Services Post-renewal Services Client Management Services Compliance Services Census Population RFP Preparation Online Quoting Spreadsheeting Carrier Renewal Extraction Open Enrollment Eligibility Processing BenAdmin Builds/ Renewals Enrollment Confirmations Carrier Integrations Ongoing Eligibility Enrollment Audits AMS Updates Claims Experience Reporting Commission Posting Data Entry COBRA Compliance Commission Posting Small Group Management Bordereau Transfers Document Retrieval Renewals, NOCs, Late Payment Notices Annual Legal Notices WRAP Documents ACA Reporting COBRA Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Accounting Compliance Vendor Payables Expense Report Validation and Processing Bank Reconciliation Other Account Reconciliation (e.g., Balance Sheet) Indexing Incoming Invoices and Statements Reporting (Pulling AP Aging reports, etc.) Direct Bill Direct Bill Reconciliation Direct Bill Posting Commission Posting Agency Bill Premium Payables (aka Fiduciary Payables) Cash Application Premium Finance Posting Lock-Box, ACH, eCheck, Credit Cards, etc. Trust Account Reconciliation AR Tracking Compliance & Licensing Surplus Lines Filing Document Retrieval Indexing Data Entry - Claims Data Related Resources Datasheet Small Account Solutions for Property & Casualty Commercial and Personal Lines Employee Benefits New Business Policy Management Accounting Data Gathering Send to Market Proposal Preparation Bind Requests Agency Welcome Renewal Support Endorsement Processing Certificate Processing Policy Checking Direct Bill Billing and Payments Notice of Cancellations Commission Entry Agency Billed Accounting Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Case Study Bolton Uses Patra OnDemand & Select to Sustain Growth & Enhance Value Eligibility Management Compliance Communications Data Entry Enrollments, Terminations, and Changes Cobra Notifications Carrier Billing Reconciliation Summary & Form Downloads Disclosure Population Open Enrollment Communications Wrap Documents AMS Updates Ben Admin System Build Out Renewal / Marketing Proposals Experience Reports Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Sales / Submission Management Policy Servicing Renewal Services Claims Services Accounting Services Compliance Inbound / Outbound Calls Chat / Email / SMS Quote / Bind/ Issue Rating Inbound / Outbound Calls Chat / Email / SMS Inbound / Outbound Calls Chat / Email / SMS Pre-Renewal Assistance Policy Lapse First Notice of Loss Invoice Explanations Payments N/A Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Snapshot of Print, Mail and Document Processing Services: * Policy Declarations * Notices of Cancellation * Notices of Renewal/Non-Renewal * Endorsements * Billing Statements (including audits statements) * Renewal Declarations * Auto ID Cards * Audit Letters * Risk or Loss Control Letters and/or Reports * Statement of Values * Employee Benefits Documents * Equipment Lists * Invoices * Commission Statements * Claims acknowledgement letters * Auto ID Cards * Marketing Collateral Related Resources P&C Datasheet Insurance Printing and Mailing for Property and Casualty EB Datasheet Insurance Printing and Mailing for Employee Benefits Property & Casualty Employee Benefits Business Management Support Sales Submission / Management Policy Servicing Renewal Services Claims Services Clearance Submissions Submission Triage Binds Indexing Risk Evaluations Experience Modifications (Ex Mods) Inspection Ordering Data Entry Policy Issuance Endorsement Binds Indexing Experience Modifications (Ex Mods) Inspection Ordering Data Entry Renewal Prep Rating / Quoting Loss Runs Document Retrieval Indexing Risk Evaluations Data Entry First Notice of Loss Loss Runs Indexing Data Entry Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Case Study Bolton Uses Patra OnDemand & Select to Sustain Growth & Enhance Value New Business / Marketing Services Enrollment Services Post-renewal Services Client Management Services Compliance Services Census Population RFP Preparation Online Quoting Spreadsheeting ecosys Renewal Extraction Open Enrollment Eligibility Processing BenAdmin Builds/ Renewals Enrollment Confirmations Carrier Integrations Ongoing Eligibility Enrollment Audits AMS Updates Claims Experience Reporting Commission Posting Data Entry COBRA Compliance Commission Posting Small Group Management Bordereau Transfers Document Retrieval Renewals, NOCs, Late Payment Notices Annual Legal Notices WRAP Documents ACA Reporting COBRA Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Accounting Compliance Vendor Payables Expense Report Validation and Processing Bank Reconciliation Other Account Reconciliation (e.g., Balance Sheet) Indexing Incoming Invoices and Statements Reporting (Pulling AP Aging reports, etc.) Direct Bill Direct Bill Reconciliation Direct Bill Posting Commission Posting Agency Bill Premium Payables (aka Fiduciary Payables) Cash Application Premium Finance Posting Lock-Box, ACH, eCheck, Credit Cards, etc. Trust Account Reconciliation AR Tracking Compliance & Licensing Surplus Lines Filing Document Retrieval Indexing Data Entry Related Resources Datasheet Small Account Solutions for Property & Casualty Commercial and Personal Lines Employee Benefits New Business Policy Management Accounting Data Gathering Send to Market Proposal Preparation Bind Requests Agency Welcome Renewal Support Endorsement Processing Certificate Processing Policy Checking Direct Bill Billing and Payments Notice of Cancellations Commission Entry Agency Billed Accounting Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Case Study Bolton Uses Patra OnDemand & Select to Sustain Growth & Enhance Value Eligibility Management Compliance Communications Data Entry Enrollments, Terminations, and Changes Cobra Notifications ecosys Billing Reconciliation Summary & Form Downloads Disclosure Population Open Enrollment Communications Wrap Documents AMS Updates Ben Admin System Build Out Renewal / Marketing Proposals Experience Reports Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Sales / Submission Management Policy Servicing Renewal Services Claims Services Accounting Services Compliance Inbound / Outbound Calls Chat / Email / SMS Quote / Bind/ Issue Rating Inbound / Outbound Calls Chat / Email / SMS Inbound / Outbound Calls Chat / Email / SMS Pre-Renewal Assistance Policy Lapse First Notice of Loss Invoice Explanations Payments N/A Related Resources Datasheet Customized, Flexible Solutions to Elevate the Customer Experience Snapshot of Print, Mail and Document Processing Services: * Policy Declarations * Notices of Cancellation * Notices of Renewal/Non-Renewal * Endorsements * Billing Statements (including audits statements) * Renewal Declarations * Auto ID Cards * Audit Letters * Risk or Loss Control Letters and/or Reports * Statement of Values * Employee Benefits Documents * Equipment Lists * Invoices * Commission Statements * Claims acknowledgement letters * Auto ID Cards * Marketing Collateral Related Resources P&C Datasheet Insurance Printing and Mailing for Property and Casualty EB Datasheet Insurance Printing and Mailing for Employee Benefits SEE WHAT SOME OF OUR CLIENTS HAVE TO SAY ... Our clients have always trusted out expertise and advice. Here’s what they have to say about us. As a startup, we make changes quickly, and with those changes come shifts in staffing needs. Our relationship with Patra has allowed us to flexibly augment our team — in alignment with our ambitious company goals — all while ensuring that we meet the needs of our customers and employees." Heidi Craun, Head of Customer Experience Clearcover Revenue load is one of our leading metrics. We’ve seen that number rise as we free employees to spend time on more profitable tasks, including spending time with clients, cross-selling and up-selling products that fit the client’s needs." Stew Gibson, Sr. VP & CIO USI Holdings Corporation What I appreciate about Patra is that they are our partner and want to understand where and how they can help us grow our organization. We sit down and strategize together on what we’re seeing and from those conversations new ideas and solutions are born." Mike Morey, COO Bolton & Company As Bolton & Company grows, we continue to rely on Patra as a business resource and partner that we depend on. Thanks to the support we receive from Patra, we have been able to eliminate redundant processes, increases our efficiencies and sharpen our clients." Steve Brockmeyer, President & CEO PATRA: Bolton & Company Early on, Atlas identified the potential for both over-staffing and under-staffing as key concerns, given the cyclical nature of their business." Ryan Clarkson, COO Atlas General Insurance Services, LLC EXPLORE RELATED CONTENT WORKFLOW OPTIMIZATION Our platform designed to automate workflows, manage data, and increase efficiency. Explore OPERATIONAL EXCELLENCE High performance teams focused on efficiency, quality, accuracy, and consistency. Explore CLIENT SUCCESS STORY, USI Since 2007, USI and Patra have partnered to develop strategies that drive efficiency, lower costs and reduce errors... 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