www.pluralsight.com Open in urlscan Pro
2606:4700::6811:2355  Public Scan

Submitted URL: https://connect.pluralsight.com/dc/l6WRhHKnwa3LcpUsJiJZ-KNupKrVAFT9E5p1RhihJqU_VLb2YfRU3j-RXTfjf0RLGQpxKPFF20uXWSGwUdPaaVQza4Q_w...
Effective URL: https://www.pluralsight.com/resources/blog/tech-operations/5-soft-skills-tech-jobs?utm_source=marketo&utm_medium=email&utm_c...
Submission: On October 23 via api from US — Scanned from US

Form analysis 4 forms found in the DOM

<form class="header-search-form"><input class="header-search-input" type="text" name="q" placeholder="What do you want to learn?" autocomplete="off">
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<form class="header-search-form -flex-and-center"><input class="header-search-input flex-1" type="text" name="q" placeholder="Search" autocomplete="off"> <button type="submit">
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      <option value="Aruba">Aruba</option>
      <option value="Australia">Australia</option>
      <option value="Austria">Austria</option>
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      <option value="Bahamas">Bahamas</option>
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      <option value="Bouvet Island">Bouvet Island</option>
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      <option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
      <option value="Brunei Darussalam">Brunei Darussalam</option>
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      <option value="Canada">Canada</option>
      <option value="Cape Verde">Cape Verde</option>
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      <option value="Chad">Chad</option>
      <option value="Chile">Chile</option>
      <option value="China">China</option>
      <option value="Christmas Island">Christmas Island</option>
      <option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
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      <option value="Comoros">Comoros</option>
      <option value="Congo">Congo</option>
      <option value="Congo the Democratic Republic of the">Democratic Republic of the Congo</option>
      <option value="Cook Islands">Cook Islands</option>
      <option value="Costa Rica">Costa Rica</option>
      <option value="Cote d'Ivoire">Cote d'Ivoire</option>
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      <option value="Curacao">Curacao</option>
      <option value="Cyprus">Cyprus</option>
      <option value="Czech Republic">Czech Republic</option>
      <option value="Denmark">Denmark</option>
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      <option value="Dominica">Dominica</option>
      <option value="Dominican Republic">Dominican Republic</option>
      <option value="Ecuador">Ecuador</option>
      <option value="Egypt">Egypt</option>
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      <option value="Eritrea">Eritrea</option>
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      <option value="Ethiopia">Ethiopia</option>
      <option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
      <option value="Faroe Islands">Faroe Islands</option>
      <option value="Fiji">Fiji</option>
      <option value="Finland">Finland</option>
      <option value="France">France</option>
      <option value="French Guiana">French Guiana</option>
      <option value="French Polynesia">French Polynesia</option>
      <option value="French Southern Territories">French Southern Territories</option>
      <option value="Gabon">Gabon</option>
      <option value="Gambia">Gambia</option>
      <option value="Georgia">Georgia</option>
      <option value="Germany">Germany</option>
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      <option value="Greece">Greece</option>
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      <option value="Guatemala">Guatemala</option>
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      <option value="Guinea-Bissau">Guinea-Bissau</option>
      <option value="Guyana">Guyana</option>
      <option value="Haiti">Haiti</option>
      <option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
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      <option value="Honduras">Honduras</option>
      <option value="Hong Kong">Hong Kong</option>
      <option value="Hungary">Hungary</option>
      <option value="Iceland">Iceland</option>
      <option value="India">India</option>
      <option value="Indonesia">Indonesia</option>
      <option value="Iraq">Iraq</option>
      <option value="Ireland">Ireland</option>
      <option value="Isle of Man">Isle of Man</option>
      <option value="Israel">Israel</option>
      <option value="Italy">Italy</option>
      <option value="Jamaica">Jamaica</option>
      <option value="Japan">Japan</option>
      <option value="Jersey">Jersey</option>
      <option value="Jordan">Jordan</option>
      <option value="Kazakhstan">Kazakhstan</option>
      <option value="Kenya">Kenya</option>
      <option value="Kiribati">Kiribati</option>
      <option value="Korea, Republic of">Korea</option>
      <option value="Kosovo">Kosovo</option>
      <option value="Kuwait">Kuwait</option>
      <option value="Kyrgyzstan">Kyrgyzstan</option>
      <option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
      <option value="Latvia">Latvia</option>
      <option value="Lebanon">Lebanon</option>
      <option value="Lesotho">Lesotho</option>
      <option value="Liberia">Liberia</option>
      <option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
      <option value="Liechtenstein">Liechtenstein</option>
      <option value="Lithuania">Lithuania</option>
      <option value="Luxembourg">Luxembourg</option>
      <option value="Macao">Macao</option>
      <option value="Macedonia, the Former Yugoslav Republic of">Republic of Macedonia</option>
      <option value="Madagascar">Madagascar</option>
      <option value="Malawi">Malawi</option>
      <option value="Malaysia">Malaysia</option>
      <option value="Maldives">Maldives</option>
      <option value="Mali">Mali</option>
      <option value="Malta">Malta</option>
      <option value="Marshall Islands">Marshall Islands</option>
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      <option value="Montserrat">Montserrat</option>
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      <option value="Puerto Rico">Puerto Rico</option>
      <option value="Qatar">Qatar</option>
      <option value="Reunion">Reunion</option>
      <option value="Romania">Romania</option>
      <option value="Rwanda">Rwanda</option>
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      <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
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      <option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
      <option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
      <option value="Samoa">Samoa</option>
      <option value="San Marino">San Marino</option>
      <option value="Sao Tome and Principe">Sao Tome and Principe</option>
      <option value="Saudi Arabia">Saudi Arabia</option>
      <option value="Senegal">Senegal</option>
      <option value="Serbia">Serbia</option>
      <option value="Seychelles">Seychelles</option>
      <option value="Sierra Leone">Sierra Leone</option>
      <option value="Singapore">Singapore</option>
      <option value="Sint Maarten">Sint Maarten</option>
      <option value="Slovakia">Slovakia</option>
      <option value="Slovenia">Slovenia</option>
      <option value="Solomon Islands">Solomon Islands</option>
      <option value="Somalia">Somalia</option>
      <option value="South Africa">South Africa</option>
      <option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
      <option value="South Sudan">South Sudan</option>
      <option value="Spain">Spain</option>
      <option value="Sri Lanka">Sri Lanka</option>
      <option value="Sudan">Sudan</option>
      <option value="Suriname">Suriname</option>
      <option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
      <option value="Swaziland">Swaziland</option>
      <option value="Sweden">Sweden</option>
      <option value="Switzerland">Switzerland</option>
      <option value="Taiwan">Taiwan</option>
      <option value="Tajikistan">Tajikistan</option>
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      <option value="Tonga">Tonga</option>
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      <option value="Tunisia">Tunisia</option>
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      <option value="Uganda">Uganda</option>
      <option value="Ukraine">Ukraine</option>
      <option value="United Arab Emirates">United Arab Emirates</option>
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  <div class="marketo-form-field"><span>By filling out this form and clicking submit, you acknowledge our<span>&nbsp;</span></span><a href="https://www.pluralsight.com/privacy" target="_blank">privacy policy</a><span>.</span>
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 1. Blog
 2. Tech Operations


THE 5 MOST IMPORTANT SOFT SKILLS TO LAND YOUR DREAM IT JOB

Soft skills like communication, teamwork, and problem-solving can help you stand
out, get noticed and land your dream IT job in 2024's competitive tech industry.



Sep 8, 2024 • 7 Minute Read


 * Tech Operations
 * Upskilling
 * Business & Leadership

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Looking to land a job in today’s competitive tech market? The “cheat code” might
surprise you—it’s not just about your technical ability or IT know-how. Sure,
strong coding skills, certifications, and even licenses are key when you’re job
hunting, but what really makes you indispensable in the modern workplace are
your soft skills.

Below are some of the top soft skills employers seek in today’s tech industry.
Be sure to explore our in-depth courses and learning paths on these skills to
sharpen these abilities and stand out in the workforce.


Table of Contents
 1. Why are soft skills important in the tech industry?
 2. The key soft skills for IT job hunters
    1. 1. Communication skills in a tech workplace
    2. 2. Problem-solving and decision-making in tech
    3. 3. Teamwork and collaboration across IT teams
    4. 4. Time management and organization for technologists
    5. 5. Interpersonal skills and conflict management
 3. Developing and presenting soft skills for a tech career role
 4. Interview preparation for tech and IT roles
 5. Applying for IT jobs: Resume and cover letter tips
 6. Career development: Continuously learning and building soft and technical
    skills


WHY ARE SOFT SKILLS IMPORTANT IN THE TECH INDUSTRY?

Soft skills are what help you connect and collaborate with others. When you
think about it, it’s no surprise these skills are just as crucial as the
technical stuff. The reality is that in most tech roles, you’ll spend a lot of
time working within teams. Even if you’re a programmer or developer who often
works solo, you still need to be able to collaborate with others to get things
done.

Collaboration and communication skills are two examples of the soft skills that
help you share knowledge effectively, mentor less experienced colleagues, and
approach tough challenges with a positive mindset. Your potential employer is
looking for someone who’s collaborative, resourceful, and empathetic—qualities
that define a strong set of soft skills.



THE KEY SOFT SKILLS FOR IT JOB HUNTERS


1. COMMUNICATION SKILLS IN A TECH WORKPLACE

Let’s say you’re a developer working on a project, and you hit a snag—a critical
bug is causing delays. You need to explain the issue to a non-technical
stakeholder, like a project manager or client. Instead of diving into technical
jargon that might confuse them, you break it down in simple terms: “We’ve
encountered a problem that’s slowing down the project. It’s like a roadblock in
the code that we need to clear before we can move forward. I’m working on a
solution, and I’ll keep you updated on our progress.”

By communicating clearly and avoiding technical terms, you help the stakeholder
understand the situation without overwhelming them, allowing them to make
informed decisions and keeping everyone on the same page. For job seekers,
demonstrating this ability to translate complex technical issues into
understandable language can set you apart. It shows potential employers that you
not only possess the technical skills but also have the communication prowess to
collaborate effectively with diverse teams and clients.


2. PROBLEM-SOLVING AND DECISION-MAKING IN TECH

Now let’s say you're working on a software application and receive a report that
a crucial feature is not functioning as expected. The issue isn’t immediately
clear from the error logs, and it could be due to a number of factors.

Here’s where problem-solving and decision-making come into play. You start by
systematically debugging the code, trying different approaches to isolate the
issue. After pinpointing the problem, you realize it’s caused by an unusual
interaction between two components of the system that wasn’t previously
considered.

To address the issue, you devise an innovative solution: re-engineering part of
the code to handle these interactions more efficiently. This not only resolves
the immediate problem but also improves application stability.

By applying creative problem-solving and making informed decisions, you’re able
to overcome a complex challenge, deliver a functional solution, and meet the
client’s needs effectively. For those seeking a job in tech, showcasing your
ability to tackle unexpected issues with innovative solutions can be a major
asset. It demonstrates to potential employers that you have the critical
thinking and adaptability needed to thrive in a fast-paced and often
unpredictable field.


3. TEAMWORK AND COLLABORATION ACROSS IT TEAMS

Consider a scenario where you’ve been hired to be part of a cross-functional
team working on a new app. As a developer, you need to collaborate with
designers to ensure the user interface aligns with technical feasibility, while
also working closely with product managers to meet project requirements and
deadlines.

You and the designers might iterate on design mockups, provide feedback, and
adjust the code to ensure seamless integration. Meanwhile, you keep the product
managers updated on progress and address any changes in requirements or
priorities. This kind of teamwork ensures that all aspects of the project are
aligned and moving forward together, leading to a cohesive final product.

Showcasing your ability to work effectively in cross-functional teams is
crucial. It signals to potential employers that you can navigate different
roles, communicate clearly with diverse team members, and contribute to a
unified goal—skills that are highly valued in collaborative work environments.



4. TIME MANAGEMENT AND ORGANIZATION FOR TECHNOLOGISTS

In a fast-paced tech environment, you’re juggling several projects with tight
deadlines. You’re working on a critical update for one application while
simultaneously addressing urgent bugs in another. To stay on top of everything,
you prioritize tasks, set clear milestones, and use time management tools to
keep track of progress.

You might create a detailed schedule, allocate specific times for each task, and
regularly review your progress to ensure you’re on track. This way, you can
deliver high-quality work for each project without missing deadlines.


Strong time management skills and demonstrated organization can set you apart.
It shows potential employers that you can handle multiple responsibilities
efficiently, stay organized under pressure, and consistently meet
deadlines—qualities that are essential for success in a dynamic and demanding
field.



5. INTERPERSONAL SKILLS AND CONFLICT MANAGEMENT

Imagine you have been hired to work on a high-stakes project, and a disagreement
arises between team members about the approach to a key feature. One person
feels strongly about using a new technology, while another prefers sticking with
the existing tools. The tension is affecting team morale and slowing progress.

Now imagine, utilizing your interpersonal soft skills, you step in with empathy,
listening to each perspective and understanding each person’s concerns. You can
now facilitate a constructive discussion, helping the whole team find common
ground and agree on a solution that balances innovation with practicality. By
addressing the conflict with empathy and a focus on collaboration, the team has
restored harmony and kept the project on track.


For those new to tech or considering a career change, demonstrating strong
interpersonal skills and conflict management can be a game-changer. It shows
potential employers that you can build positive relationships, handle
disagreements effectively, and contribute to a harmonious and productive work
environment—essential traits for thriving in any tech role.



DEVELOPING AND PRESENTING SOFT SKILLS FOR A TECH CAREER ROLE

Improving your soft skills doesn’t happen overnight, but with some simple steps,
you can make steady progress. Here are a few practical tips to get started:

 1. Ask for feedback - Don’t hesitate to ask your coworkers, managers, or even
    friends for feedback. They can offer valuable insights into how you handle
    communication, teamwork, and problem-solving. The more you know about your
    strengths and areas for improvement, the easier it is to grow.
 2. Practice in real-life situations - Whether it’s leading a meeting, resolving
    a conflict, or explaining a tricky concept to a non-technical person,
    real-world experiences are the perfect way to sharpen your soft skills. The
    more you put them into practice, the more natural they’ll become.
 3. Take online courses - If you’re looking to dive deeper, check out some
    online courses. Pluralsight offers great options, like Developing Soft
    Skills for Today’s Workplace and Improving Interpersonal Skills, that are
    tailored to help you build the skills employers are searching for.


INTERVIEW PREPARATION FOR TECH AND IT ROLES

Soft skills can often be the deciding factor in interviews. Employers are
looking for candidates who not only excel at coding or managing projects but
also communicate effectively, solve problems creatively, and work well in teams.
That’s why it’s crucial to be prepared to showcase these abilities during your
interview.

One way to practice is by crafting answers that highlight your experiences in
communication, problem-solving, and teamwork. Consider doing mock interviews
with a mentor or trusted friend to refine how you present these skills. This
practice will help you deliver clear, confident responses when it counts.

To take your preparation even further, consider brushing up through courses on
interpersonal skills development or on communication strategies. These resources
can give you the tools to make your soft skills shine in any interview.


APPLYING FOR IT JOBS: RESUME AND COVER LETTER TIPS

Including your soft skills in your resume or cover letter when applying for jobs
is a great idea, but showcasing them in a way that sets you apart from other
candidates might be what gets you the job. It’s not just about listing these
skills; it’s about demonstrating how you’ve effectively used them in real-life
situations. Here’s how you can do that to make a lasting impression on potential
employers.

Instead of simply listing soft skills like “communication” or “problem-solving,”
back them up with examples. For instance, under a previous role, you could write
something like:

“Collaborated with cross-functional teams to resolve a critical bug, enhancing
communication and teamwork, which resulted in a 20% reduction in project
delays.”

In your cover letter, describe a project or role where your soft skills made a
measurable impact. For example, explain how you led a team through a challenging
project, managed time-sensitive tasks efficiently, or resolved a conflict that
kept a project on track.

“During a recent project, I led a team of developers and designers, ensuring
clear communication across departments and managing conflicting priorities,
which resulted in meeting our deadline ahead of schedule.”


By showcasing specific instances where you applied your soft skills, you’ll
demonstrate to potential employers that you’re well-rounded and prepared to
contribute to a collaborative, dynamic work environment.


CAREER DEVELOPMENT: CONTINUOUSLY LEARNING AND BUILDING SOFT AND TECHNICAL SKILLS

Professional development is key to staying competitive in the tech industry, and
it’s about both mastering the latest technologies and developing strong soft
skills like communication, problem-solving, and teamwork. Online training, such
as the courses offered by Pluralsight, provides the flexibility to build these
essential skills at your own pace. 

This continuous learning not only prepares you for job interviews but also helps
you excel in your role after being hired. By investing in online learning,
you're not just preparing for your next job—you're setting yourself up for
long-term success in your career.





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