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Hi there,

Hope your week is off to a great start.

I'm Sofia again from Celtycs. I’m following up on my last two emails. Did you
get time to check those?

Here is why top brands like Kotak, Flipkart, Sony, Big Basket and others use
Celtycs to improve their customer experience.

 * Because we put your customer’s experience at the center of all we do. 
 * Work as a seamless extension of your organization
 * Build exceptional quality monitoring capabilities to increase agent
   effectiveness
 * Improve customer satisfaction and company performance while decreasing agent
   turnover and costs. 
 * Improve the quality of service provided by their front line staff (agents)
 * Ensure that agents are adhering to defined process 
 * Identify opportunities to reduce unwanted contacts and thus save cost
 * Identify opportunities to improve customer experience by making changes to
   Process, Products, Technology


Revert to this email incase of any doubt or you can simply jump on a quick
meeting using this link https://calendly.com/ashley-celtycs/30min.

Cheers,

Sofia Parker
Consultant - Inside Sales
www.celtycs.com

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