support.crashplan.com Open in urlscan Pro
104.16.51.111 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://crashplan.com/r/support/cl-filesNotBackedUp-Mac
Effective URL:
https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac-
Submission: On April 17 via api (April 17th 2023, 8:51:46 pm UTC) from US — Scanned from DE

Summary HTTP 66 Redirects Links 4 Behaviour Indicators

Summary

This website contacted 7 IPs in 3 countries across 6 domains to perform 66 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.crashplan.com.
TLS certificate: Issued by R3 on April 12th 2023. Valid for: 3 months.

This is the only time support.crashplan.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
3 3	67.222.252.51 67.222.252.51	62715 (CRASHPLAN) (CRASHPLAN)
1 14	104.16.51.111 104.16.51.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
38	104.18.70.113 104.18.70.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	2606:4700:e2:... 2606:4700:e2::ac40:840f	13335 (CLOUDFLAR...) (CLOUDFLARENET)
8	2606:4700::68... 2606:4700::6810:5714	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1 1	104.16.53.111 104.16.53.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2600:9000:20e... 2600:9000:20e8:d600:1c:6be6:1780:93a1	16509 (AMAZON-02) (AMAZON-02)
2	54.228.71.67 54.228.71.67	16509 (AMAZON-02) (AMAZON-02)
66	7

3 67.222.252.51 (United States) 3 redirects

ASN62715 (CRASHPLAN, US)
PTR: crashplan.com

crashplan.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.crashplan.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

14 104.16.51.111 (None, ) 1 redirects

ASN13335 (CLOUDFLARENET, US)

support.crashplan.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

38 104.18.70.113 (None, )

ASN13335 (CLOUDFLARENET, US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
p13.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
theme.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2606:4700:e2::ac40:840f (United States)

ASN13335 (CLOUDFLARENET, US)

use.fontawesome.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 2606:4700::6810:5714 (United States)

ASN13335 (CLOUDFLARENET, US)

cdn.jsdelivr.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.16.53.111 (None, ) 1 redirects

ASN13335 (CLOUDFLARENET, US)

crashplan.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:20e8:d600:1c:6be6:1780:93a1 (United States)

ASN16509 (AMAZON-02, US)

scripts.swifteq.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.228.71.67 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-228-71-67.eu-west-1.compute.amazonaws.com

hcmanager.swifteq.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
38	zdassets.com static.zdassets.com — Cisco Umbrella Rank: 2815 p13.zdassets.com — Cisco Umbrella Rank: 65879 theme.zdassets.com — Cisco Umbrella Rank: 14962	474 KB
17	crashplan.com 4 redirects crashplan.com — Cisco Umbrella Rank: 26553 www.crashplan.com — Cisco Umbrella Rank: 166739 support.crashplan.com	1 MB
8	jsdelivr.net cdn.jsdelivr.net — Cisco Umbrella Rank: 474	98 KB
3	swifteq.com scripts.swifteq.com — Cisco Umbrella Rank: 448479 hcmanager.swifteq.com — Cisco Umbrella Rank: 441495	4 KB
3	fontawesome.com use.fontawesome.com — Cisco Umbrella Rank: 1543	166 KB
1	zendesk.com 1 redirects crashplan.zendesk.com	796 B
66	6

	Domain	Requested by
29	theme.zdassets.com	support.crashplan.com
14	support.crashplan.com	1 redirects static.zdassets.com support.crashplan.com cdn.jsdelivr.net
8	cdn.jsdelivr.net	support.crashplan.com p13.zdassets.com
7	static.zdassets.com	support.crashplan.com static.zdassets.com
3	use.fontawesome.com	support.crashplan.com use.fontawesome.com
2	hcmanager.swifteq.com	scripts.swifteq.com
2	p13.zdassets.com	support.crashplan.com
2	www.crashplan.com	2 redirects
1	scripts.swifteq.com	p13.zdassets.com
1	crashplan.zendesk.com	1 redirects
1	crashplan.com	1 redirects
66	11

This site contains links to these domains. Also see Links.

Domain
console.us2.crashplanpro.com
twitter.com
www.youtube.com
www.linkedin.com

Subject Issuer	Validity	Valid
gethelp.crashplan.com R3	`2023-04-12` - `2023-07-11`	3 months	crt.sh
zdassets.com Cloudflare Inc ECC CA-3	`2022-11-10` - `2023-11-09`	a year	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2022-06-06` - `2023-06-05`	a year	crt.sh
scripts.swifteq.com Amazon RSA 2048 M02	`2023-02-22` - `2023-08-02`	5 months	crt.sh
hcmanager.swifteq.com Amazon RSA 2048 M01	`2023-02-10` - `2024-02-11`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac-
Frame ID: E4709B7612E2DE919B20D4B23298B796
Requests: 63 HTTP requests in this frame

Frame: https://support.crashplan.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/74cb9f3f/invisible.js
Frame ID: 43CCD38A6D2E2314349EF7F6502C9B04
Requests: 3 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Unable to back up files with CrashPlan for Small Business (Mac) – Documentation

Page URL History Show full URLs

https://crashplan.com/r/support/cl-filesNotBackedUp-Mac HTTP 302
https://www.crashplan.com/r/support/cl-filesNotBackedUp-Mac HTTP 302
https://www.crashplan.com/en-us/r/support/cl-filesNotBackedUp-Mac HTTP 302
https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-S... Page URL

Detected technologies

Alpine.js (JavaScript frameworks) Expand

Overall confidence: 100%
Detected patterns

/alpine(?:\.min)?\.js

React (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

react(?:-with-addons)?[.-]([\d.]*\d)[^/]*\.js

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Highlight.js (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

/(?:([\d.])+/)?highlight(?:\.min)?\.js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jsDelivr (CDN) Expand

Overall confidence: 100%
Detected patterns

<link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
//cdn\.jsdelivr\.net/

Page Statistics

66
Requests

95 %
HTTPS

38 %
IPv6

6
Domains

11
Subdomains

7
IPs

3
Countries

2058 kB
Transfer

9879 kB
Size

4
Cookies

4 Outgoing links

These are links going to different origins than the main page.

URL: https://console.us2.crashplanpro.com/freetrial/#/business
Title: Free Trial

Search URL Search Domain Scan URL

URL: https://twitter.com/crashplan
Title: Twitter

Search URL Search Domain Scan URL

URL: https://www.youtube.com/channel/UCyOaxNo0EPMVDdYs4ki4h7A
Title: YouTube

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/crashplan/
Title: LinkedIn

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://crashplan.com/r/support/cl-filesNotBackedUp-Mac HTTP 302
https://www.crashplan.com/r/support/cl-filesNotBackedUp-Mac HTTP 302
https://www.crashplan.com/en-us/r/support/cl-filesNotBackedUp-Mac HTTP 302
https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac- Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 37

https://crashplan.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js

Request Chain 54

https://support.crashplan.com/cdn-cgi/challenge-platform/scripts/invisible.js HTTP 302
https://support.crashplan.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/74cb9f3f/invisible.js

66 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request 8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac- Show response
support.crashplan.com/hc/en-us/articles/
Redirect Chain

https://crashplan.com/r/support/cl-filesNotBackedUp-Mac
https://www.crashplan.com/r/support/cl-filesNotBackedUp-Mac
https://www.crashplan.com/en-us/r/support/cl-filesNotBackedUp-Mac
https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac-

40 KB
12 KB

1252ms
801ms

Document
text/html

104.16.51.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac-

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

0a93fd070c1d9e966d7ca649df974ebbffa680e8f846539555dd3f36e9e53c0e

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: max-age=0, public
cf-cache-status: MISS
cf-ray: 7b978c1e7f569972-FRA
content-encoding: br
content-language: en-us
content-type: text/html; charset=utf-8
date: Mon, 17 Apr 2023 20:51:40 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=JEBR0yFqsqv3Q6kfrHnvQpewA2P9pvV51Bacnau%2BR2I1nbh%2FVMTxIHk1d%2FGNJTFc5azpPbDpqNDGSl%2FifDM79ZanOPipY1ugSsjTOL%2FNOteMqf7DJmmswflpILtSnZLfDbkbPboV8A%3D%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=259200;
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
x-request-id: 7b978c1e977c9972-FRA
x-runtime: 0.218031
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: help-center-unicorn-6bb46bbdcb-vrpwc
x-zendesk-processed-host-header: support.crashplan.com

Redirect headers

cache-control: max-age=600, must-revalidate
content-length: 0
content-security-policy: frame-ancestors https://*.crashplan.com https://*.crashplan.com:4285 https://*.crashplanpro.com https://*.crashplanpro.com:4285 https://*.code42.com https://*.code42.com:4285 https://*.us2.code42.com https://*.us2.code42.com:4285;
content-type: text/html; charset=UTF-8
date: Mon, 17 Apr 2023 20:51:39 GMT
location: https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac-
server: nginx
x-cache: HIT: 1
x-cache-group: normal
x-cacheable: non200
x-powered-by: WP Engine

GET
H2 200 application-4457e15fd2317df56adee04580b8726d.css
static.zdassets.com/hc/assets/ 51 KB
9 KB 91ms
36ms Stylesheet
text/css 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/application-4457e15fd2317df56adee04580b8726d.css

Requested by

Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac-

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

bc636604544107c8c011720278a208a6d21ecb0a2b6f4fcf123bcce80b4fda54

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.crashplan.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date: Mon, 17 Apr 2023 20:51:40 GMT
x-amz-version-id: Vs2dX_YDZkTzICtK9VrWznRiqA7oaBKZ
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: P7SM5YR777BB1B0T
age: 43169
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: KZxkZih3TCG7+Z8xnzVPvlkjGHh4GsRqaweIKg3AdNAvwP6GqBpR0LQgs8ccuyFMKQKGV5w7LcY=
last-modified: Mon, 20 Mar 2023 08:46:43 GMT
server: cloudflare
etag: W/"ffa92307bd4f21a5d1f78ae672a2bdda"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=cccjLAUk4uNhCPAE9I0LWEVZvzBVdOVbYnzBl7NFaAZTuF3UKOHdBApBxOfzkTycJbuQDGSIrv4Grx4T2Cy9tm13g%2FimXqKmAOyXAtXOv80oUGESiqXFoQkNXMt3v4tBtBK8tI4%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css
cache-control: public, max-age=604800
cf-ray: 7b978c23fc9b3654-FRA

GET
H2 200 style.css
p13.zdassets.com/hc/theming_assets/14463057/8545075756813/ 106 KB
20 KB 111ms
44ms Stylesheet
text/css 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://p13.zdassets.com/hc/theming_assets/14463057/8545075756813/style.css?digest=14350382415373

Requested by

Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac-

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

98dd007efedf9ab88bfff48c52365d2b208ad50e90884c26b24e554e0a401204

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.crashplan.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date: Mon, 17 Apr 2023 20:51:40 GMT
strict-transport-security: max-age=0
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age: 36595
x-zendesk-origin-server: help-center-unicorn-844dcdf54-c7k9n
protocol: HTTP/1.1 always
x-request-id: 7b1626b309163a8e-SEA
x-ua-compatible: IE=edge
x-runtime: 0.036934
server: cloudflare
etag: W/"98dd007efedf9ab88bfff48c52365d2b"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=L29VAtvg%2FTEKtqMEMGQ2omTVK6ZTa35iOKade7bHyE7vqhYRvsXo9ofI5u50whmNK%2FlZTltsUjpfGHyTw2YahKvYZ9sEE3Qqay2LBCJ4MRxqcrHoZ4O8nptJDYXnAB13wRw%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css; charset=utf-8
cache-control: max-age=604800, public
x-zendesk-processed-host-header: p13.zdassets.com
cf-ray: 7b978c241e7b3a84-FRA

GET
H2 200 all.css
use.fontawesome.com/releases/v5.15.3/css/ 58 KB
13 KB 83ms
31ms Stylesheet
text/css 2606:4700:e2::ac40:840f
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://use.fontawesome.com/releases/v5.15.3/css/all.css
Requested by: Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac-
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700:e2::ac40:840f , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: d87ddf917b7a1449ab45e2b8e3c98354629bdd65b6659c37e6023bbea1ce1386

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.crashplan.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date: Mon, 17 Apr 2023 20:51:40 GMT
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-amz-request-id: 9TKSGRR4FJWC7R8M
age: 1741386
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-amz-id-2: SSDUS1czTSx8tzonMokVZyYG/GmahJqI+xN5os6LYVRSlZteiqFswoIqS/lGuQRWyzBTTTfJKa8=
last-modified: Wed, 30 Jun 2021 15:41:15 GMT
server: cloudflare
etag: W/"74bab4578692993514e7f882cc15c218"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=dAbihMbretsb5m%2F7QhyIt%2BjChd5nJlj6qQ9VejkckswJa%2BB4jqaZqwIJ9xpF02VI0Tt7nPU6s2E5gCFcnfN%2BW8YszWpPJ%2FXOOakG03TDSJFK7LMI4W415eQ31MFJbqqSsAy1z8RQ1K0mrhRVuiRCRYKL"}],"group":"cf-nel","max_age":604800}
content-type: text/css
cache-control: max-age=31556926
cf-ray: 7b978c23f868921a-FRA

GET
H2 200 tomorrow-night-blue.min.css
cdn.jsdelivr.net/gh/highlightjs/cdn-release@10.7.2/build/styles/ 628 B
1 KB 78ms
28ms Stylesheet
text/css 2606:4700::6810:5714
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.jsdelivr.net/gh/highlightjs/cdn-release@10.7.2/build/styles/tomorrow-night-blue.min.css

Requested by

Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac-

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:5714 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

f6a8ba967cdd2f1e77ae4d08346e087af7034741367e57527d162230f1baf59a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.crashplan.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date: Mon, 17 Apr 2023 20:51:40 GMT
strict-transport-security: max-age=31536000; includeSubDomains; preload
x-content-type-options: nosniff
cf-cache-status: HIT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
age: 286465
x-jsd-version: 10.7.2
content-encoding: br
x-cache: HIT, MISS
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-served-by: cache-fra-eddf8230127-FRA, cache-jnb7021-JNB
x-jsd-version-type: version
server: cloudflare
etag: W/"274-jiCkraoCAzAYtL8HqZjMgli66g4"
vary: Accept-Encoding
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Full URL

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Full URL

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28 KB
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32ms
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Script
application/javascript

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CLOUDFLARENET

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https://support.crashplan.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/74cb9f3f/invisible.js

Requested by

Host: support.crashplan.com
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CLOUDFLARENET

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https://support.crashplan.com/cdn-cgi/challenge-platform/h/b/scripts/pica.js

Requested by

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Full URL

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https://support.crashplan.com/api/v2/help_center/articles.json?include=articles%2Csections%2Ccategories&locale=en-us&sort_by=position&per_page=100&page=4&request_id=92852.29752421402

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https://support.crashplan.com/api/v2/help_center/articles.json?include=articles%2Csections%2Ccategories&locale=en-us&sort_by=position&per_page=100&page=5&request_id=99989.0708215884

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cloudflare /

Resource Hash

adaceed7ffcfe9a8c15351f1f29193608aa753cccb31099b69c9a696ab6f63c3

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Accept: */*
Referer: https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac-
X-Requested-With: XMLHttpRequest
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date: Mon, 17 Apr 2023 20:51:42 GMT
strict-transport-security: max-age=259200;
content-encoding: br
cf-cache-status: MISS
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-rate-limit-remaining: 690
x-rate-limit: 700
x-zendesk-origin-server: help-center-unicorn-6bb46bbdcb-d5h2k
protocol: HTTP/1.1 always
x-xss-protection: 1; mode=block
x-request-id: 7b978c2d9b419972-SEA
x-ua-compatible: IE=edge
x-runtime: 0.193894
server: cloudflare
x-zendesk-api-version: v2
etag: W/"adaceed7ffcfe9a8c15351f1f2919360"
x-frame-options: SAMEORIGIN
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=d1u24M7cGMN0%2Ft%2Brjafdo4XWdkBYPBN96wQ0pqJGPphAs0X6wd%2B26XzoIexvsjs19GbHlfpEqB4mratBc2rmQp7SUhrBivMuJqS1AHVXfx2%2BqEF3R0rBq76E7I6bsyIkIhcRcEffgw%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/json; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: X-Zendesk-API-Warn
cache-control: max-age=0, public
vary: Accept-Encoding
x-zendesk-processed-host-header: support.crashplan.com
cf-ray: 7b978c2d9b419972-FRA

GET
H2 200 articles.json Show response
support.crashplan.com/api/v2/help_center/ 903 KB
170 KB 792ms
792ms XHR
application/json 104.16.51.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.crashplan.com/api/v2/help_center/articles.json?include=articles%2Csections%2Ccategories&locale=en-us&sort_by=position&per_page=100&page=6&request_id=96618.51954461835

Requested by

Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

232c7f23c2de13392c981fee11e05252543281463ad001cf0e3af9287bb3e221

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Accept: */*
Referer: https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac-
X-Requested-With: XMLHttpRequest
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date: Mon, 17 Apr 2023 20:51:43 GMT
strict-transport-security: max-age=259200;
content-encoding: br
cf-cache-status: MISS
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-rate-limit-remaining: 691
x-rate-limit: 700
x-zendesk-origin-server: help-center-unicorn-6bb46bbdcb-vjl6t
protocol: HTTP/1.1 always
x-xss-protection: 1; mode=block
x-request-id: 7b978c2d9b459972-SEA
x-ua-compatible: IE=edge
x-runtime: 0.164846
server: cloudflare
x-zendesk-api-version: v2
etag: W/"232c7f23c2de13392c981fee11e05252"
x-frame-options: SAMEORIGIN
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=JMYK2aZ3l7%2FubGlrd2aNXJ8iUbVrkKwQQfBU26y2VXD5IOxeddJjoc4kptqINgffM3af1P32G3c%2BPual6eUTI3GcbxcVLZ6y89TjvfsEGsAzyO4W%2F%2BjYhZ9Oqs1acmj8IikR1DvycQ%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/json; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: X-Zendesk-API-Warn
cache-control: max-age=0, public
vary: Accept-Encoding
x-zendesk-processed-host-header: support.crashplan.com
cf-ray: 7b978c2d9b459972-FRA

GET
H2 200 sections.json Show response
support.crashplan.com/api/v2/help_center/ 23 KB
4 KB 495ms
495ms XHR
application/json 104.16.51.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://support.crashplan.com/api/v2/help_center/sections.json?include=&locale=en-us&sort_by=position&per_page=100&page=1&request_id=31097.14417736131

Requested by

Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

9c352f08f494e62274f50395d6a6b45d20fb72b252e381793952df62f836cb58

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Accept: */*
Referer: https://support.crashplan.com/hc/en-us/articles/8861818464397-Unable-to-back-up-files-with-CrashPlan-for-Small-Business-Mac-
X-Requested-With: XMLHttpRequest
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date: Mon, 17 Apr 2023 20:51:44 GMT
strict-transport-security: max-age=259200;
content-encoding: br
cf-cache-status: MISS
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-rate-limit-remaining: 688
x-rate-limit: 700
x-zendesk-origin-server: help-center-unicorn-6bb46bbdcb-vrpwc
protocol: HTTP/1.1 always
x-xss-protection: 1; mode=block
x-request-id: 7b978c367fb79972-SEA
x-ua-compatible: IE=edge
x-runtime: 0.260216
server: cloudflare
x-zendesk-api-version: v2
etag: W/"9c352f08f494e62274f50395d6a6b45d"
x-frame-options: SAMEORIGIN
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=mDq2JoYfZdDUnhnGzfjAHHwgdUqveSUMD8uT4LbvsvDGzipWQ6qn%2BPJuqhkTDMCi4HRFyyKkSifl7SMADedU90OmE3pRvuuB4bNwisxrxXjMuq%2Bl6yWjEkpRMszxMf2Zlm4OSo%2Ftfw%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/json; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers: X-Zendesk-API-Warn
cache-control: max-age=0, public
vary: Accept-Encoding
x-zendesk-processed-host-header: support.crashplan.com
cf-ray: 7b978c367fb79972-FRA

Verdicts & Comments Add Verdict or Comment

32 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.support.crashplan.com/	1969-12-31 23:59:59	Name: __cfruid Value: 4a6930db01ffe50a81d3ebbf5980d932ab3c73e0-1681764700
.crashplan.zendesk.com/	1969-12-31 23:59:59	Name: __cfruid Value: 223c53ef55bd475fe545a41459adedac60f1fc5f-1681764701
support.crashplan.com/	1970-01-20 12:35:48	Name: user_identifier Value: 5c52d9f9-0503-40eb-90d7-52e29787f6c5
.support.crashplan.com/	1970-01-20 11:09:26	Name: __cf_bm Value: xpls6ScCax9cBrhccQfYgNJ0.keGSfNADHjk1FUH7zk-1681764701-0-AWdiGRvDTNLdm70bRH1mG8JL1OgleB8p8IETMaGTMrwilqsyHAEqlIo0nI1u/qd5Paty0pteWpiX4rRG3BgxJxPWPTf7fTzrvnEF9AY+4MqG

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=259200;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.jsdelivr.net
crashplan.com
crashplan.zendesk.com
hcmanager.swifteq.com
p13.zdassets.com
scripts.swifteq.com
static.zdassets.com
support.crashplan.com
theme.zdassets.com
use.fontawesome.com
www.crashplan.com
104.16.51.111
104.16.53.111
104.18.70.113
2600:9000:20e8:d600:1c:6be6:1780:93a1
2606:4700::6810:5714
2606:4700:e2::ac40:840f
54.228.71.67
67.222.252.51
02d3f66019ff50d9a816f97e5df34d497dc752edaecb8ecf9d3c511d5603c267
04a5bbdc673bfc8d1763871bd635e34016dc1f40a763657c5ee1af14183b39dd
0a93fd070c1d9e966d7ca649df974ebbffa680e8f846539555dd3f36e9e53c0e
0b0d134a33e4fc83e188859563a6ca1253532d064f6ca7c57ed527cde53d652d
0cff127d4a25da613f80b4250bbb73fdf6732ea73e58d38b91be61ea4c1edf0b
105a19416161c01b42dae44aefb2a9e11841a1b97615ffdbf5eef402b1dcc9ac
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154cb0417f07bf381d0aa5d801fc2beab677863ee577735cde0ef3fbb2e7542c
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1906a08c889ef1c307c0e8f695bc3e22b6bf11459ebe3981b8888feabee8416d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50dc2e003f0f8d41948699e5764c4da31069a8d339a68a6d9a000cae12b45bce
539340f4491c59ebac87494fd8fdf8e15708b44a8fc8bdae487e3e13ca5fc6f0
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676ca6d3e93298bb0ee43761bd05226a75f53e6753ccbe45db1edd36f0b1eea4
69dd9753ecde96f2cfaed345fc0428c9582427dd6e372fed8219d3d5a8888577
709b141c9dfa6bff670add4d5fb85e178853a8bfba75056a388047b9124d024f
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b54315aa20706ade20a86f6e6e84fdc06e18f4aa8a61f0584a30b717c3cfad9f
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ba866944fe10fff5a3c7b7768a3e5e8fddccebf1b15ef5a30881c388949a3c04
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e3157b87964cc845e3d928bba88c9cce5446940647b6c14ac97b8fe86cb8d606
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f6a8ba967cdd2f1e77ae4d08346e087af7034741367e57527d162230f1baf59a
f7a7c961f56021593b49e9cf827230c45920879053b3312ab917975d08db1d6e
fbefea68b1f5c39ff3d23de899cd58422dd1cc61f0d0dd8207590706e176afde
ff1523fb7389539c84c65aba19260648793bb4f5e29329d2ee8804bc37a3fe6e

support.crashplan.com Open in urlscan Pro 104.16.51.111 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

66 Requests

95 %HTTPS

38 %IPv6

6 Domains

11 Subdomains

7 IPs

3 Countries

2058 kBTransfer

9879 kBSize

4 Cookies

4 Outgoing links

Page URL History

Redirected requests

66 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

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support.crashplan.com Open in urlscan Pro
104.16.51.111 Public Scan

Screenshot
Live screenshot

Full Image

66
Requests

95 %
HTTPS

38 %
IPv6

6
Domains

11
Subdomains

7
IPs

3
Countries

2058 kB
Transfer

9879 kB
Size

4
Cookies

66 HTTP transactions
1 data transactions