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THE VICTIM SERVICES CONFERENCE 2025: SENSITIVELY SUPPORTING VICTIMS OF CRIME

Online
Mar 13 2025
Book Now

SUPPORTED BY

‹›


OVERVIEW

After a decade of campaigning to implement a Victims Bill, the Victims and
Prisoners Bill was finally granted Royal Assent and passed into law on the 24th
May 2024. The bill will amplify victims’ voices and aims to improve the support
offered to victims of crime. To successfully implement this bill, multi-agency
partnerships must be formed within the criminal justice system so that
practitioners can use the passing of the Victims and Prisoners Bill to
effectively support victims and witnesses of crime.

Now is an opportune moment to build on this momentum and improve victims’
support services and their experiences of the criminal justice system.

 * Between 2022 and 2023, 762,992 people visited Victim Support’s website for
   information and support
 * A study by North Yorkshire Victims Voice found that 73% of victims who
   reported a crime never accessed victim support services.
 * Around 600 victims responded to a survey by the Victims’ Commissioner, which
   found just 43% would be likely to report to authorities in the future, with
   over a third (34%) saying they wouldn’t report a crime again.

Join us at The Victims’ Services Conference 2025 to hear the latest guidance and
best practice around supporting victims in the criminal justice system.

 * High-level keynotes will provide insights into the latest national updates
   and strategic guidance on working in partnership to amplify the voices of
   victims in decision-making.
 * Best practice case studies include insights into restorative justice
   processes and supporting victims who may be suffering from mental health
   problems.
 * A breakout networking session offers the opportunity to share your
   experiences whilst networking with other senior colleagues from a variety of
   sectors.

AGENDA

 * 9.00am
   
   Online Registration

 * 9.50am
   
   Chair’s Opening Remarks
   
   Professor Joanna Shapland, Professor of Criminal Justice, University of
   Sheffield (CONFIRMED)

 * 10.00am
   
   Keynote: Ministry of Justice Update: Latest Guidance on Improving Victims’
   Services
   
    * The Victims and Prisoners Bill 2024: sharing the latest government plans
      to support victims of criminal conduct
    * Outlining how to access key funding streams for local victims’ services
      and compensation schemes
    * Best practice for sensitively implementing the Victims Strategy and Code
      of Practice
    * Key tips on ensuring open and transparent communication between criminal
      justice agencies on a national and local level.
   
   Hannah Meyer, Head of Victims Policy, Ministry of Justice (invited)

 * 10.20am
   
   Keynote: The Multi-Agency Approach: Working with Stakeholders to Amplify the
   Voice of Victims’
   
    * Updates on the Commissioner’s four key objectives: progress to date and
      next steps for improvement
    * Strategies to effectively monitor and report on criminal justice agencies
      compliance with the Code of Practice for Victims of Crime
    * Working in partnership with fellow victim’s services to promote best
      practice and excellence
    * Using the Victim Communication and Liaison Scheme to treat all victims and
      witnesses with respect and understanding.
   
   Baroness Newlove of Warrington, The Victims’ Commissioner (invited)

 * 10.40am
   
   Key Supporter Session

 * 11.00am
   
   Questions and Answers

 * 11.20am
   
   Comfort Break

 * 11.35am
   
   Lived Experience: Using Lived Experience to Drive Improvements in Supporting
   Survivors of Crime
   
    * Baby Reindeer Effect: How Baby Reindeer caused an increase in male
      survivors starting their healing journey
    * Key insights into incorporating lived experience into policies and
      initiatives in support of survivors of crime
    * Coproducing campaigns to help stakeholders understand and address the
      challenges that survivors of crime face
    * Guidance on providing evidence-based therapeutic support to survivors who
      may need mental health and wellbeing support.
   
   Duncan Craig OBE, Chief Executive, We are Survivors and Chief Executive
   Officer Honorary Senior Research Fellow in Criminology, University of
   Manchester (CONFIRMED)

 * 11.55am
   
   Case Study: Encouraging Victims to Speak Out and Report Crimes
   
    * Project Firefly: creating safe spaces for women and girls to report
      inappropriate behaviour
    * Upskilling staff through specialist training on spotting suspicious
      behaviour and helping women in need of support
    * Encouraging victims to come forward through social media campaigns aimed
      at challenging perpetrators of male violence and abuse
    * Strategies to identify and safeguard high-risk victims of domestic abuse.
   
   Dee Perkins, Force Lead for VWG, Bedfordshire Police (invited)

 * 12.15pm
   
   Case Study: Providing Wrap-Around Support to Victims Suffering with Mental
   Health Problems
   
    * Key tips on how victims living with mental health problems can support
      themselves on a day-to-day basis
    * Signposting victims to the correct services and support networks for them
    * Best practice for embedding a …
   
   Read More
   
   Case Study: Providing Wrap-Around Support to Victims Suffering with Mental
   Health Problems
   
    * Key tips on how victims living with mental health problems can support
      themselves on a day-to-day basis
    * Signposting victims to the correct services and support networks for them
    * Best practice for embedding a trauma-informed approach into victims’
      support services
    * Designating victims with a specialist caseworker who can provide them with
      constant support.
   
   Kate Kempen, Chief Executive, Victim Support (CONFIRMED)
   
   
   
   Read Less
 * 12.35pm
   
   Questions and Answers

 * 12.55pm
   
   Lunch Break

 * 1.35pm
   
   Keynote: Transforming the Approach to Victim’s Services at the Crown
   Prosecution Service
   
    * Tips on improving the quality of communication for all victims through
      working in partnership with criminal justice partners to develop an
      improved model
    * Enhancing the services provided to those victims with the greatest needs
    * Implementing strategies to innovate new ways to strengthen the CPS’s
      engagement with victims
    * Guidance on building an organisational and leadership culture that
      prioritises engagement with victims
   
   Stephen Parkinson, Director of Public Prosecutions, Crown Prosecution Service
   (invited)

 * 1.55pm
   
   Case Study: The Victims Champion: Putting Victims at The Heart of Policing
   Decisions
   
    * Informing planning, policies, and commissioning of services through the
      lived experiences of victims
    * Inspiring confidence in victims by ensuring that victims’ voices are heard
      in policing decisions
    * The …
   
   Read More
   
   Case Study: The Victims Champion: Putting Victims at The Heart of Policing
   Decisions
   
    * Informing planning, policies, and commissioning of services through the
      lived experiences of victims
    * Inspiring confidence in victims by ensuring that victims’ voices are heard
      in policing decisions
    * The multi-agency approach: liaising with the Victims Commissioner and
      other national agencies to provide support for victims and witnesses of
      crime
    * Prioritising regular views and evaluation of strategies to assess how
      effectively the criminal justice service meets the needs of victims
   
   Michael Banks, Victim of Crime Champion, Durham Police and Crime
   Commissioners Office (CONFIRMED)
   
   
   
   Read Less
 * 2.15pm
   
   Key Supporter Session

 * 2.35pm
   
   Questions and Answers

 * 2.55pm
   
   Breakout Networking: Providing Consistent Support Services for Victims of
   Crime
   
   This session will provide you with the opportunity to discuss the main
   challenges you face in providing consistent support services for victims of
   crime. Hear more about shared challenges and learn from solutions being
   trialled and implemented by colleagues across the criminal justice system.

 * 3.25pm
   
   Comfort Break

 * 3.40pm
   
   Case Study: Taking a Restorative Justice Approach to Help Victims Move
   Forward
   
    * Outlining when a restorative justice approach can be appropriate for
      victims looking for closure
    * Providing victims a voice by facilitating communication with their
      offender to explain the real impact of their crime
    * …
   
   Read More
   
   Case Study: Taking a Restorative Justice Approach to Help Victims Move
   Forward
   
    * Outlining when a restorative justice approach can be appropriate for
      victims looking for closure
    * Providing victims a voice by facilitating communication with their
      offender to explain the real impact of their crime
    * Tools and resources to ensure staff receive training that makes sure the
      process is safe for everybody involved
    * Creating safe spaces so the victim can feel comfortable engaging in open,
      and honest communication with the offender
   
   Jim Simon, Chief Executive, Restorative Justice Council (CONFIRMED)
   
   
   
   Read Less
 * 4.00pm
   
   Case Study: Strategies for Improving Support for Victims and Witnesses
   Involved in Giving Evidence
   
    * Creating accessible pathways to ensure victims can easily report offences
    * Embedding culturally sensitive support systems that can meaningfully
      engage with victims from various ethnic and religious backgrounds
    * Ensuring that special measures are in place to support victims who are
      vulnerable or afraid of the offender
    * Providing victims with a specialist intervention worker who can prepare
      them for going to court
    * Advice on signposting victims to organisations that can support those
      wanting to start a restorative justice process.
   
   Helen Wake, Head of Victim Services, Office of the Police and Crime
   Commissioner for Thames Valley (invited)

 * 4.20pm
   
   Questions and Answers

 * 4.40pm
   
   Chair’s Closing Remarks
   
   Professor Joanna Shapland, Professor of Criminal Justice, University of
   Sheffield (CONFIRMED)
   
    

 * 5.00pm
   
   Conference Close
   
   *programme subject to change without notice

SPEAKERS

JIM SIMON

Chief Executive

Restorative Justice Council

DUNCAN CRAIG OBE

Chief Executive

We are Survivors

MICHEAL BANKS

Victims Champion

Durham Police and Crime Commissioner

JOANNA SHAPLAND

Professor of Criminal Justice

University of Sheffield

TESTIMONIALS

Excellent event I took a lot away and made lots of contacts.



Head of Victim and Witness Care Unit Surrey Police

A very insightful full day conference, with very thought-provoking inputs
throughout the day.



Engagement AdvisorDyfed Powys Police and Crime Commissioner's Office

This was a very relevant and interesting conference, thank you for organising.



Victims Delivery OfficerOffice of the Police & Crime Commissioner for Thames
Valley

The conference was very useful and thought provoking.



Victim and Restorative Justice workerEnfield Youth Justice Service

WHY YOU SHOULD ATTEND

 * Hear the latest policies and strategies for supporting victims in the
   criminal justice system
 * Receive best practice examples of supporting victims to report crimes
 * Engage with selected case studies addressing key challenges including
   supporting victims giving evidence in court
 * Network with speakers and senior colleagues from across the criminal justice
   system
 * Gain 8 hours of CPD points towards your yearly quota.

GE INSIGHTS


Your conference package also includes access to GE Insights, our cross-sector
learning resource of case study focused videos, articles, lived experiences and
more. Gain unlimited access to our online platform when you purchase your
conference ticket.

WHO SHOULD ATTEND

The conference is specifically for all those responsible for, or involved in,
supporting victims and witnesses of crime including:

Job Title Examples Organisation Type Examples Heads of Service Police Service
Managers District, County, Borough, City Councils Safeguarding Specialists
Probation Services Heads of Victims and Witness Services Crime Agencies Head of
Policy & Standards Public Service Charities Hate Crime Co-Ordinators Crime
Agencies Heads of School Central Government Departments

PRICING OPTIONS

PRIVATE SECTOR

£499.00

Your delegate place at this leading conference gives you: Full access to the
conference; E-guide; Networking opportunities during the day; Access to
presentations post conference; 8 CPD Points.

BOOK NOW

PUBLIC SECTOR

£360.00

Your delegate place at this leading conference gives you: Full access to the
conference; E-guide; Networking opportunities during the day; Access to
presentations post conference; 8 CPD Points.

BOOK NOW

VOLUNTARY SECTOR

£330.00

Your delegate place at this leading conference gives you: Full access to the
conference; E-guide; Networking opportunities during the day; Access to
presentations post conference; 8 CPD Points.

BOOK NOW

SPONSORSHIP

Raise your Profile, Showcase Your Solutions, Generate New Business

If your products, services, and solutions can support our audiences in their
roles, and you want to make connections and generate new business with key
stakeholders, decision makers, and influencers, then please contact Chris Mott 
today at sponsorship@governmentevents.co.uk or complete our enquiry form
here and we will contact you.

Benefits of partnering with us include:

 * Brand awareness: Be seen by a highly targeted and engaged audience before,
   during, and after the conference.
 * Lead generation: Meet the decision-makers and influencers responsible for
   making purchasing decisions on cyber security and data protection.
 * Thought leadership: Position your organisation and experts as thought leaders
   and the ‘go to’ experts.
 * Networking: Make valuable connections with potential new customers and
   partners across government and the wider public sector
 * Grow your business: Reach decision makers in a single event on just one day
   and in one location (with no travel/accommodation required), saving you time
   and money.
 * Gain valuable insights: Hear the latest from key stakeholders in government,
   and across the public and voluntary sectors.

IMPORTANT: There are only a small number of sponsorship opportunities available
to ensure maximum exposure and ROI – contact us today to secure your place.

For more information and discuss your specific objectives, please contact Chris
Mott at sponsorship@governmentevents.co.uk or complete our enquiry form here

Overview
Agenda
Speakers
Testimonials
Why You Should Attend
Who Should Attend
Pricing Options
Sponsorship

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