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URL: https://www.equifax.com/privacy/fcra/
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FCRA SUMMARY OF RIGHTS

 * What is the Fair Credit Reporting Act
 * Summary of Rights



WHAT IS THE FAIR CREDIT REPORTING ACT?

The federal Fair Credit Reporting Act (FCRA) promotes the accuracy, fairness,
and privacy of information in the files of consumer reporting agencies. There
are many types of consumer reporting agencies, including credit bureaus and
specialty agencies (such as agencies that sell information about check writing
histories, medical records, and rental history records).

SUMMARY OF RIGHTS


Here is a summary of your major rights under FCRA. For more information,
including information about additional rights, go to
www.consumerfinance.gov/learnmore or write to: Consumer Financial Protection
Bureau, 1700 G Street N.W., Washington, DC 20552.

• You must be told if information in your file has been used against you. Anyone
who uses a credit report or another type of consumer report to deny your
application for credit, insurance, or employment – or to take another adverse
action against you – must tell you, and must give you the name, address, and
phone number of the agency that provided the information.

• You have the right to know what is in your file. You may request and obtain
all the information about you in the files of a consumer reporting agency (your
“file disclosure”). You will be required to provide proper identification, which
may include your Social Security number. In many cases, the disclosure will be
free. You are entitled to a free file disclosure if:

                  -- a person has taken adverse action against you because of
information in your credit report;
                  -- you are the victim of identity theft and place a fraud
alert in your file;
                  -- your file contains inaccurate information as a result of
fraud;
                  -- you are on public assistance;
                  -- you are unemployed but expect to apply for employment
within 60 days.

In addition, all consumers are entitled to one free disclosure every 12 months
upon request from each nationwide credit bureau and from nationwide specialty
consumer reporting agencies. See www.consumerfinance.gov/learnmore for
additional information.

• You have the right to ask for a credit score. Credit scores are numerical
summaries of your credit-worthiness based on information from credit bureaus.
You may request a credit score from consumer reporting agencies that create
scores or distribute scores used in residential real property loans, but you
will have to pay for it. In some mortgage transactions, you will receive credit
score information for free from the mortgage lender.

• You have the right to dispute incomplete or inaccurate information. If you
identify information in your file that is incomplete or inaccurate, and report
it to the consumer reporting agency, the agency must investigate unless your
dispute is frivolous. See www.consumerfinance.gov/learnmore for an explanation
of dispute procedures.

• Consumer reporting agencies must correct or delete inaccurate, incomplete, or
unverifiable information. Inaccurate, incomplete, or unverifiable information
must be removed or corrected, usually within 30 days. However, a consumer
reporting agency may continue to report information it has verified as accurate.

• Consumer reporting agencies may not report outdated negative information. In
most cases, a consumer reporting agency may not report negative information that
is more than seven years old, or bankruptcies that are more than 10 years old.

• Access to your file is limited. A consumer reporting agency may provide
information about you only to people with a valid need – usually to consider an
application with a creditor, insurer, employer, landlord, or other business. The
FCRA specifies those with a valid need for access.

• You must give your consent for reports to be provided to employers. A consumer
reporting agency may not give out information about you to your employer, or a
potential employer, without your written consent given to the employer. Written
consent generally is not required in the trucking industry. For more
information, go to www.consumerfinance.gov/learnmore. 

• You may limit “prescreened” offers of credit and insurance you get based on
information in your credit report. Unsolicited “prescreened” offers for credit
and insurance must include a toll-free phone number you can call if you choose
to remove your name and address form the lists these offers are based on. You
may opt out with the nationwide credit bureaus at 1-888-5-OPTOUT
(1-888-567-8688).

• The following FCRA right applies with respect to nationwide consumer reporting
agencies:

CONSUMERS HAVE THE RIGHT TO OBTAIN A SECURITY FREEZE

You have a right to place a “security freeze” on your credit report, which will
prohibit a consumer reporting agency from releasing information in your credit
report without your express authorization. The security freeze is designed to
prevent credit, loans, and services from being approved in your name without
your consent. However, you should be aware that using a security freeze to take
control over who gets access to the personal and financial information in your
credit report may delay, interfere with, or prohibit the timely approval of any
subsequent request or application you make regarding a new loan, credit,
mortgage, or any other account involving the extension of credit.

As an alternative to a security freeze, you have the right to place an initial
or extended fraud alert on your credit file at no cost. An initial fraud alert
is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a
fraud alert display on a consumer’s credit file, a business is required to take
steps to verify the consumer’s identity before extending new credit. If you are
a victim of identity theft, you are entitled to an extended fraud alert, which
is a fraud alert lasting 7 years.

A security freeze does not apply to a person or entity, or its affiliates, or
collection agencies acting on behalf of the person or entity, with which you
have an existing account that requests information in your credit report for the
purposes of reviewing or collecting the account. Reviewing the account includes
activities related to account maintenance, monitoring, credit line increases,
and account upgrades and enhancements.

• Identity theft victims and active duty military personnel have additional
rights. For more information, visit www.consumerfinance.gov/learnmore.

States may enforce the FCRA, and many states have their own consumer reporting
laws.  In some cases, you may have more rights under state law.  For more
information, contact your state or local consumer protection agency or your
state Attorney General.  For information about your federal rights, contact:  

TYPE OF BUSINESS: CONTACT:

1.a. Banks, savings associations, and credit unions with total assets of over
$10 billion and their affiliates
b. Such affiliates that are not banks, savings associations, or credit unions
also should list, in addition to the CFPB:

a.    Consumer Financial Protection Bureau
1700 G Street, N.W.
Washington, DC 20552

b.    Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, N.W.
Washington, DC 20580
(877) 382-4357

2. To the extent not included in item 1 above: 

a.    National banks, federal savings associations, and federal branches and
federal agencies of foreign banks
b.    State member banks, branches and agencies of foreign banks (other than
federal branches, federal agencies, and Insured State Branches of Foreign
Banks), commercial lending companies owned or controlled by foreign banks, and
organizations operating under section 25 or 25A of the Federal Reserve Act.
c.    Nonmember Insured Banks, Insured State Branches of Foreign Banks, and
insured state savings associations
d.    Federal Credit Unions

a.    Office of the Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street, Suite 3450
Houston, TX 77010-9050

b.    Federal Reserve Consumer Help Center
P.O. Box 1200
Minneapolis, MN 55480

c.    FDIC Consumer Response Center
1100 Walnut Street, Box #11
Kansas City, MO 64106

d.    National Credit Union Administration
Office of Consumer Financial Protection (OCFP)
Division of Consumer Compliance Policy and Outreach
1775 Duke Street
Alexandria, VA 22314

3. Air carriers

Asst. General Counsel for Aviation Enforcement & Proceedings
Aviation Consumer Protection Division 
Department of Transportation 
1200 New Jersey Avenue, S.E. 
Washington, DC 20590 

4. Creditors Subject to the Surface Transportation Board

Office of Proceedings, Surface Transportation Board
Department of Transportation 
395 E Street, S.W. 
Washington, DC 20423 

 

5. Creditors Subject to the Packers and Stockyards Act, 1921

 

Nearest Packers and Stockyards Administration area supervisor

6. Small Business Investment Companies

Associate Deputy Administrator for Capital Access
United States Small Business Administration
409 Third Street, S.W., Suite 8200 
Washington, DC 20416 

7. Brokers and Dealers

Securities and Exchange Commission
100 F Street, N.E. 
Washington, DC 20549 

 

8. Federal Land Banks, Federal Land Bank Associations, Federal Intermediate
Credit Banks, and Production Credit Associations

 

Farm Credit Administration
1501 Farm Credit Drive
McLean, VA 22102-5090 

9. Retailers, Finance Companies, and All Other Creditors Not Listed Above

Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, N.W.
Washington, DC 20580 
(877) 382-4357


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