feedback.binge.com.au
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207.189.168.138
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Submitted URL: https://t.prod1.discover.binge.com.au/r/?id=h5a04b77c,16125b38,16125b3d&e=cDE9YXV0aDB8NjQwNTg0ODI1MWRlYjM2YjM4OGIwNzI1&s=LKxhirFFT5CDq...
Effective URL: https://feedback.binge.com.au/cgi-bin/qwebcorporate.dll?%24web_only=true&idx=69KUJA&PrimaryCancellationReason=I%20just%20want%...
Submission: On August 09 via manual from PH — Scanned from AU
Effective URL: https://feedback.binge.com.au/cgi-bin/qwebcorporate.dll?%24web_only=true&idx=69KUJA&PrimaryCancellationReason=I%20just%20want%...
Submission: On August 09 via manual from PH — Scanned from AU
Form analysis 1 forms found in the DOM
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<legend style="display:none">Binge Cancellation survey</legend>
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<td align="left">0%</td>
<td align="right">100%</td>
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<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div><strong>Published Change: 22/05/23 - NK</strong> </div>
<div>Adding in Product (subscription) to autofill from URL and show "I dont like the advertising on BINGE" to Basic only. </div>
<div> </div>
</div>
<div><strong>Published Change: 21/03/23 - NK</strong> </div>
<div>Main Reason for cancellation - Ads now visible to all </div>
<div> </div>
<div><strong>Published Change: 21/03/23 - NK</strong> </div>
<div>Added Advertising and SubTier (hidden) questions in prep for Ad tier launch</div>
</div>
<div> </div>
<div><strong>Published Change: 18/05/21 - NK</strong> </div>
<div>Added Hisense app info pop up for "What device would you like to see - PlayStation" </div>
<div> </div>
</div>
<div><strong>Published Change: 16/12/21 - NK</strong> </div>
<div>Added PS4/5 app info pop up for "What device would you like to see - PlayStation" </div>
<div> </div>
</div>
<div><strong>Published Change: 25/11/21 - NK</strong> </div>
<div>Added LG app info pop up for "What device would you like to see - LG" </div>
<div> </div>
<div><strong>Published Changes - 03/09/2021 - JC</strong></div>
<div>Removed Voice Assistants </div>
<div>__________________________________________________</div>
</div>
<div> </div>
<div><strong>Published Changes - 31/08/2021 - JC</strong></div>
<div>Added Samsung TV (2017 and later models) to 'Which device would you like to see?'</div>
<div>__________________________________________________</div>
</div>
<div><strong>Published Changes - 24/08/2021 - JC</strong></div>
<div>Added responses to 'Where else do you watch entertainment'</div>
<div>__________________________________________________</div>
<div><strong>Published Changes - 15/06/20 - MS</strong><br>Source field logic for descriptive text</div>
<div>________________________________</div><strong>Published Changes - 21/05/20 - MS</strong><br>Added code for kayoID
</div>
<div>________________________________</div>Published Changes - 13/05/2020- SJ
</div>
<div>Extensibility code added for document TAB text</div>
<div>------------------------------------------</div><strong>Unpublished Changes - 04/05/20 - MS</strong><br>Adding favicon
</div>
<div>________________________________</div><strong>Unpublished Changes - 09/04/19 - MS </strong>
</div>
<div>Added new theme</div>
<div>________________________________</div>
<div><strong>Unpublished Changes - 23/07/19 - SS </strong></div>
<div>Added Subscription ID</div>
<div>________________________________</div>
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<div><strong>Published Changes - 26/03/19 - MS</strong></div>
<div>Kayo id fixes</div>
<div>________________________________</div><strong>Published Changes - 25/03/19 - MS</strong>
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<div>Kayo id fixes</div>
<div>________________________________</div>
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<div><strong>Published Changes - 11/03/19 - MS</strong></div>
<div>Kayo id added</div>
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<div><strong>Say it isn’t so.</strong></div>
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<div>You’re leaving, and we’d love to dig a little deeper about it.<br> </div>
<div>Maybe we didn’t have the shows you wanted. Perhaps it was our features. Whatever it was, let us know because we’re committed to being your go to, whenever you’re looking to indulge.<br> </div>
<div>One minute of your time is all we need.</div>
</span></div>
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<div>How would you rate your experience of Binge?</div>
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<div>Please choose one of the following options that best describes your reason for cancelling:</div>
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<td data-columnid="4" data-column-type="answer" data-display-sequence="0"><label for="Q00062ED8_Q00062ED9_A1"><span class="answerText">I'm waiting for new content I want to watch (new seasons or new
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</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="1"><label for="Q00050993_Q00050994_A2"><span class="answerText">LG TV</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00050993.Q00050994" value="2" id="Q00050993_Q00050994_A3"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="2"><label for="Q00050993_Q00050994_A3"><span class="answerText">Xbox</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00050993.Q00050994" value="3" id="Q00050993_Q00050994_A4"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="3"><label for="Q00050993_Q00050994_A4"><span class="answerText">Hisense TV</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00050993.Q00050994" value="4" id="Q00050993_Q00050994_A5"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="4"><label for="Q00050993_Q00050994_A5"><span class="answerText">Fire TV</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00050993.Q00050994" value="5" id="Q00050993_Q00050994_A6"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="5"><label for="Q00050993_Q00050994_A6"><span class="answerText">The brand is supported but my specific device is not (e.g. Samsung smart TVs made prior
to 2017)</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00050993.Q00050994" value="6" class="hasOther" id="Q00050993_Q00050994_A7"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="6" class="other"><label for="Q00050993_Q00050994_A7"><span class="answerText">Other, please specify</span></label><input type="text"
name="Q00050993.Q00050994.other" style="min-width: 100px; width: 50%;" value="" maxlength="255"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- End border -->
</div> <!-- Q00050993.Q00050994 -->
<!-- Q00050993.Q00050994 END -->
<!-- BEGIN Q0005FD7B_text -->
<div id="Q0005FD7B_text" class="object" style="visibility: hidden; display: none;">
<h1 role="heading" tabindex="0"><span class="heading1">
<div><strong><span style="font-size:16px"><span style="font-size:20px">Great news! We recently released a new app for LG TVs.</span> </span></strong></div>
<div><span style="font-size:18px"><span style="color:#696969">For more information:</span> <a target="_blank" aria-label="" title="" href="https://help.binge.com.au/s/article/BINGE-on-LG-TV"><em>BINGE</em> on LG TV</a></span>
</div>
<div><span style="font-size:18px"><span style="color:#696969">To reactivate your <em>BINGE</em> account</span><span style="color:#000000">,</span><span style="color:#696969"> click</span><span style="color:#000000">
</span><a target="_blank" aria-label="" title="" href="https://help.binge.com.au/s/article/How-do-I-resubscribe-to-Binge">here</a></span></div>
</span></h1>
</div>
<!-- END Q0005FD7B_text -->
<!-- BEGIN Q0006161A_text -->
<div id="Q0006161A_text" class="object" style="visibility: hidden; display: none;">
<h1 role="heading" tabindex="0"><span class="heading1">
<div><strong><span style="font-size:16px"><span style="font-size:20px">Great news! We recently released a new app for Sony PlayStation 4 and PlayStation 5 consoles. </span></span></strong></div>
<div><span style="font-size:18px"><span style="color:#696969">For more
information:</span> <a target="_blank" aria-label="" title="" href="https://help.binge.com.au/s/article/BINGE-on-PlayStation"><em>BINGE</em> on PlayStation</a></span></div>
<div><span style="font-size:18px"><span style="color:#696969">To reactivate your <em>BINGE</em> account</span><span style="color:#000000">,</span><span style="color:#696969"> click</span><span style="color:#000000">
</span><a target="_blank" aria-label="" title="" href="https://help.binge.com.au/s/article/How-do-I-resubscribe-to-Binge">here</a></span></div>
</span></h1>
</div>
<!-- END Q0006161A_text -->
<!-- BEGIN Q0006488A_text -->
<div id="Q0006488A_text" class="object" style="visibility: hidden; display: none;">
<h1 role="heading" tabindex="0"><span class="heading1">
<div><strong><span style="font-size:16px"><span style="font-size:20px">Great news! We recently released a new app for selected Hisense TVs.</span> </span></strong></div>
<div><span style="font-size:20px"><span style="font-size:18px">We currently support selected models from 2020 onwards (more coming soon)</span>,</span><span style="font-size:18px"><span style="color:#696969"> for more
information:</span> <a href="https://help.binge.com.au/s/article/BINGE-on-Hisense-TV"><em>BINGE</em> on Hisense TV</a></span></div>
<div><span style="font-size:18px"><span style="color:#696969">To reactivate your<em> BINGE</em> account</span><span style="color:#000000">,</span><span style="color:#696969"> click</span><span style="color:#000000">
</span><a target="_blank" aria-label="" title="" href="https://help.binge.com.au/s/article/How-do-I-resubscribe-to-Binge">here</a></span></div>
</span></h1>
</div>
<!-- END Q0006488A_text -->
<!-- Q00062EE0.Q00062EE1 BEGIN -->
<!-- Question for Q00062EE0.Q00062EE1 -->
<div id="Q00062EE0_Q00062EE1_question" data-handle="Q00062EE0.Q00062EE1" data-auto-answer="0" data-question-tag="" class="question-object object " style="visibility: hidden; display: none;">
<label for="Q00062EE0_Q00062EE1">
<div class="questionText">
<div>Please let us know the model and year of your device. </div>
</div>
</label>
<textarea name="Q00062EE0.Q00062EE1" id="Q00062EE0_Q00062EE1" style="width: 50%; height: 95px" wrap="SOFT"></textarea>
</div> <!-- Q00062EE0.Q00062EE1 -->
<!-- Q00062EE0.Q00062EE1 END -->
<!-- Q00062EE4.Q00062EE5 BEGIN -->
<!-- Question for Q00062EE4.Q00062EE5 -->
<div id="TechIssueSecondary_question" data-handle="Q00062EE4.Q00062EE5" data-auto-answer="0" data-question-tag="TechIssueSecondary" class="question-object object mcx-is-required-question" style="visibility: hidden; display: none;"
role="group" aria-labelledby="TechIssueSecondary_questionText">
<div class="questionText" id="TechIssueSecondary_questionText">
<div>Please provide further detail </div>
</div>
<input type="hidden" name="Q00062EE4.Q00062EE5.rq" value="Please provide further detail">
<input type="hidden" name="Q00062EE4.Q00062EE5.other.rq" value="Please provide further detail">
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<table style="width: 90%;" cellspacing="0" class="question" role="presentation">
<tbody>
<tr>
<td>
<table width="100%" cellspacing="0" role="presentation">
<tbody>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00062EE4.Q00062EE5" value="0" id="Q00062EE4_Q00062EE5_A1" aria-required="true" class="mcx-is-required"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="0"><label for="Q00062EE4_Q00062EE5_A1"><span class="answerText">Streaming issues</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00062EE4.Q00062EE5" value="1" id="Q00062EE4_Q00062EE5_A2" aria-required="true" class="mcx-is-required"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="1"><label for="Q00062EE4_Q00062EE5_A2"><span class="answerText">App crashes</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00062EE4.Q00062EE5" value="2" id="Q00062EE4_Q00062EE5_A3" aria-required="true" class="mcx-is-required"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="2"><label for="Q00062EE4_Q00062EE5_A3"><span class="answerText">Login errors</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00062EE4.Q00062EE5" value="3" id="Q00062EE4_Q00062EE5_A4" aria-required="true" class="mcx-is-required"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="3"><label for="Q00062EE4_Q00062EE5_A4"><span class="answerText">I had a bad experience with the Customer Support Crew</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00062EE4.Q00062EE5" value="4" class="hasOther mcx-is-required" id="Q00062EE4_Q00062EE5_A5" aria-required="true"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="4" class="other"><label for="Q00062EE4_Q00062EE5_A5"><span class="answerText">Other (please specify)</span></label><input type="text"
name="Q00062EE4.Q00062EE5.other" style="min-width: 100px; width: 50%;" value="" maxlength="255" aria-required="true" class="mcx-is-required"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- End border -->
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<!-- Q00062EE4.Q00062EE5 END -->
<!-- Q0001DDD1.Q0001DDD2 BEGIN -->
<!-- Question for Q0001DDD1.Q0001DDD2 -->
<div id="KayoCrewExperienceVerbatim_question" data-handle="Q0001DDD1.Q0001DDD2" data-auto-answer="0" data-question-tag="KayoCrewExperienceVerbatim" class="question-object object " style="visibility: hidden; display: none;">
<label for="KayoCrewExperienceVerbatim">
<div class="questionText">
<div>Please describe your experience with the Customer Support Crew</div>
</div>
</label>
<textarea name="Q0001DDD1.Q0001DDD2" id="KayoCrewExperienceVerbatim" style="width: 50%; height: 95px" wrap="SOFT"></textarea>
</div> <!-- Q0001DDD1.Q0001DDD2 -->
<!-- Q0001DDD1.Q0001DDD2 END -->
<!-- Q00012A83.Q00012A84 BEGIN -->
<!-- Question for Q00012A83.Q00012A84 -->
<div id="OtherSportProviderSecondary_question" data-handle="Q00012A83.Q00012A84" data-auto-answer="0" data-question-tag="OtherSportProviderSecondary" class="question-object object mcx-is-required-question"
style="visibility: hidden; display: none;" role="group" aria-labelledby="OtherSportProviderSecondary_questionText">
<div class="questionText" id="OtherSportProviderSecondary_questionText">
<div>Where else do you watch entertainment?</div>
</div>
<input type="hidden" name="Q00012A83.Q00012A84.rq" value="Where else do you watch entertainment?">
<input type="hidden" name="Q00012A83.Q00012A84.other.rq" value="Where else do you watch entertainment?">
<!-- Start border -->
<table style="width: 90%;" cellspacing="0" class="question" role="presentation">
<tbody>
<tr>
<td>
<table width="100%" cellspacing="0" role="presentation">
<tbody>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="icheckbox_minimal" style="position: relative;"><input type="checkbox" name="Q00012A83.Q00012A84" value="0" id="Q00012A83_Q00012A84_A1" aria-required="true" class="mcx-is-required"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="0"><label for="Q00012A83_Q00012A84_A1"><span class="answerText">Free to Air TV (Ch7, 9, 10, ABC, SBS)</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="icheckbox_minimal" style="position: relative;"><input type="checkbox" name="Q00012A83.Q00012A84" value="1" id="Q00012A83_Q00012A84_A2" aria-required="true" class="mcx-is-required"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="1"><label for="Q00012A83_Q00012A84_A2"><span class="answerText">Foxtel</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="icheckbox_minimal" style="position: relative;"><input type="checkbox" name="Q00012A83.Q00012A84" value="2" id="Q00012A83_Q00012A84_A3" aria-required="true" class="mcx-is-required"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="2"><label for="Q00012A83_Q00012A84_A3"><span class="answerText">Netflix</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="icheckbox_minimal" style="position: relative;"><input type="checkbox" name="Q00012A83.Q00012A84" value="3" id="Q00012A83_Q00012A84_A4" aria-required="true" class="mcx-is-required"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="3"><label for="Q00012A83_Q00012A84_A4"><span class="answerText">Stan</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="icheckbox_minimal" style="position: relative;"><input type="checkbox" name="Q00012A83.Q00012A84" value="4" id="Q00012A83_Q00012A84_A5" aria-required="true" class="mcx-is-required"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="4"><label for="Q00012A83_Q00012A84_A5"><span class="answerText">Apple TV +</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="icheckbox_minimal" style="position: relative;"><input type="checkbox" name="Q00012A83.Q00012A84" value="5" id="Q00012A83_Q00012A84_A6" aria-required="true" class="mcx-is-required"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="5"><label for="Q00012A83_Q00012A84_A6"><span class="answerText">Amazon Prime Video</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="icheckbox_minimal" style="position: relative;"><input type="checkbox" name="Q00012A83.Q00012A84" value="6" id="Q00012A83_Q00012A84_A7" aria-required="true" class="mcx-is-required"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="6"><label for="Q00012A83_Q00012A84_A7"><span class="answerText">Hayu</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="icheckbox_minimal" style="position: relative;"><input type="checkbox" name="Q00012A83.Q00012A84" value="7" id="Q00012A83_Q00012A84_A8" aria-required="true" class="mcx-is-required"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="7"><label for="Q00012A83_Q00012A84_A8"><span class="answerText">Paramount +</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="icheckbox_minimal" style="position: relative;"><input type="checkbox" name="Q00012A83.Q00012A84" value="8" id="Q00012A83_Q00012A84_A9" aria-required="true" class="mcx-is-required"
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style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="8"><label for="Q00012A83_Q00012A84_A9"><span class="answerText">Disney +</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="icheckbox_minimal" style="position: relative;"><input type="checkbox" name="Q00012A83.Q00012A84" value="9" id="Q00012A83_Q00012A84_A10" aria-required="true" class="mcx-is-required"
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style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="9"><label for="Q00012A83_Q00012A84_A10"><span class="answerText">Britbox</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="icheckbox_minimal" style="position: relative;"><input type="checkbox" name="Q00012A83.Q00012A84" value="10" id="Q00012A83_Q00012A84_A11" aria-required="true" class="mcx-is-required"
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style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="10"><label for="Q00012A83_Q00012A84_A11"><span class="answerText">YouTube</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="icheckbox_minimal" style="position: relative;"><input type="checkbox" name="Q00012A83.Q00012A84" value="11" class="hasOther mcx-is-required" id="Q00012A83_Q00012A84_A12" aria-required="true"
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style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="11" class="other"><label for="Q00012A83_Q00012A84_A12"><span class="answerText">Other</span></label><input type="text" name="Q00012A83.Q00012A84.other"
style="min-width: 100px; width: 50%;" value="" maxlength="255" aria-required="true" class="mcx-is-required"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- End border -->
</div> <!-- Q00012A83.Q00012A84 -->
<!-- Q00012A83.Q00012A84 END -->
<!-- Q0004662F.Q00046630 BEGIN -->
<!-- Question for Q0004662F.Q00046630 -->
<div id="Q0004662F_Q00046630_question" data-handle="Q0004662F.Q00046630" data-auto-answer="0" data-question-tag="" class="question-object object " style="visibility: hidden; display: none;" role="group"
aria-labelledby="Q0004662F_Q00046630_questionText">
<div class="questionText" id="Q0004662F_Q00046630_questionText">
<div>Can you tell us a little more?</div>
</div>
<input type="hidden" name="Q0004662F.Q00046630.other.rq" value="Can you tell us a little more?">
<!-- Start border -->
<table style="width: 90%;" cellspacing="0" class="question" role="presentation">
<tbody>
<tr>
<td>
<table width="100%" cellspacing="0" role="presentation">
<tbody>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q0004662F.Q00046630" value="0" id="Q0004662F_Q00046630_A1"
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style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="0"><label for="Q0004662F_Q00046630_A1"><span class="answerText">The price is higher than I would like to pay</span></label></td>
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<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q0004662F.Q00046630" value="1" id="Q0004662F_Q00046630_A2"
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style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="1"><label for="Q0004662F_Q00046630_A2"><span class="answerText">It doesn't have the content I want so it doesn’t offer me value for money</span></label>
</td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q0004662F.Q00046630" value="2" id="Q0004662F_Q00046630_A3"
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style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="2"><label for="Q0004662F_Q00046630_A3"><span class="answerText">I want to reduce my overall spend / budget</span></label></td>
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<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
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style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="3"><label for="Q0004662F_Q00046630_A4"><span class="answerText">I find it hard to use so it is not worth paying for</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q0004662F.Q00046630" value="4" class="hasOther" id="Q0004662F_Q00046630_A5"
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style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="4" class="other"><label for="Q0004662F_Q00046630_A5"><span class="answerText">Other, please specify</span></label><input type="text"
name="Q0004662F.Q00046630.other" style="min-width: 100px; width: 50%;" value="" maxlength="255"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- End border -->
</div> <!-- Q0004662F.Q00046630 -->
<!-- Q0004662F.Q00046630 END -->
<!-- Q00062EF0.Q00062EF1 BEGIN -->
<!-- Question for Q00062EF0.Q00062EF1 -->
<div id="Q00062EF0_Q00062EF1_question" data-handle="Q00062EF0.Q00062EF1" data-auto-answer="0" data-question-tag="" class="question-object object " style="visibility: hidden; display: none;">
<label for="Q00062EF0_Q00062EF1">
<div class="questionText">
<div>
<div>Why did you decide BINGE wasn't for you?</div>
</div>
</div>
</label>
<textarea name="Q00062EF0.Q00062EF1" id="Q00062EF0_Q00062EF1" style="width: 50%; height: 95px" wrap="SOFT"></textarea>
</div> <!-- Q00062EF0.Q00062EF1 -->
<!-- Q00062EF0.Q00062EF1 END -->
<!-- Q0002F87F.Q0002F880 BEGIN -->
<!-- Question for Q0002F87F.Q0002F880 -->
<div id="SomethingElseOtherVerbatim_question" data-handle="Q0002F87F.Q0002F880" data-auto-answer="0" data-question-tag="SomethingElseOtherVerbatim" class="question-object object " style="visibility: hidden; display: none;">
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<div class="questionText">
<div>Can you tell us a little more? </div>
</div>
</label>
<textarea name="Q0002F87F.Q0002F880" id="SomethingElseOtherVerbatim" style="width: 50%; height: 95px" wrap="SOFT"></textarea>
</div> <!-- Q0002F87F.Q0002F880 -->
<!-- Q0002F87F.Q0002F880 END -->
<!-- Q0002F86D.Q0002F86E BEGIN -->
<!-- Question for Q0002F86D.Q0002F86E -->
<div id="TempCancelSportStart_question" data-handle="Q0002F86D.Q0002F86E" data-auto-answer="0" data-question-tag="TempCancelSportStart" class="question-object object " style="visibility: hidden; display: none;">
<label for="TempCancelSportStart">
<div class="questionText">
<div>What show/movies are you waiting for or would like to watch?</div>
</div>
</label>
<textarea name="Q0002F86D.Q0002F86E" id="TempCancelSportStart" style="width: 50%; height: 95px" wrap="SOFT"></textarea>
</div> <!-- Q0002F86D.Q0002F86E -->
<!-- Q0002F86D.Q0002F86E END -->
<!-- Q0002F885.Q0002F886 BEGIN -->
<!-- Question for Q0002F885.Q0002F886 -->
<div id="OtherFeedbackVerbatim_question" data-handle="Q0002F885.Q0002F886" data-auto-answer="0" data-question-tag="OtherFeedbackVerbatim" class="question-object object " style="visibility: hidden; display: none;">
<label for="OtherFeedbackVerbatim">
<div class="questionText">
<div>Do you have any further feedback? </div>
</div>
</label>
<textarea name="Q0002F885.Q0002F886" id="OtherFeedbackVerbatim" style="width: 50%; height: 95px" wrap="SOFT"></textarea>
</div> <!-- Q0002F885.Q0002F886 -->
<!-- Q0002F885.Q0002F886 END -->
<!-- Q00000013.Q00000014 BEGIN -->
<!-- Question for Q00000013.Q00000014 -->
<div id="DeviceType_question" data-handle="Q00000013.Q00000014" data-auto-answer="0" data-question-tag="DeviceType" class="question-object object alleg-hidden " role="group" aria-labelledby="DeviceType_questionText">
<div class="questionText" id="DeviceType_questionText">
<div>Device Type</div>
</div>
<!-- Start border -->
<table style="width: 90%;" cellspacing="0" class="question" role="presentation">
<tbody>
<tr>
<td>
<table width="100%" cellspacing="0" role="presentation">
<tbody>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal checked" style="position: relative;"><input type="radio" name="Q00000013.Q00000014" value="0" id="Q00000013_Q00000014_A1"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="0"><label for="Q00000013_Q00000014_A1"><span class="answerText">Desktop</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00000013.Q00000014" value="1" id="Q00000013_Q00000014_A2"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="1"><label for="Q00000013_Q00000014_A2"><span class="answerText">Tablet</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00000013.Q00000014" value="2" id="Q00000013_Q00000014_A3"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="2"><label for="Q00000013_Q00000014_A3"><span class="answerText">Mobile</span></label></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- End border -->
</div> <!-- Q00000013.Q00000014 -->
<!-- Q00000013.Q00000014 END -->
<!-- Q00000018.Q00000019 BEGIN -->
<!-- Question for Q00000018.Q00000019 -->
<div id="InviteChannel_question" data-handle="Q00000018.Q00000019" data-auto-answer="0" data-question-tag="InviteChannel" class="question-object object alleg-hidden " role="group" aria-labelledby="InviteChannel_questionText">
<div class="questionText" id="InviteChannel_questionText">
<div>Invite Channel</div>
</div>
<!-- Start border -->
<table style="width: 90%;" cellspacing="0" class="question" role="presentation">
<tbody>
<tr>
<td>
<table width="100%" cellspacing="0" role="presentation">
<tbody>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00000018.Q00000019" value="0" id="Q00000018_Q00000019_A1"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="0"><label for="Q00000018_Q00000019_A1"><span class="answerText">Email</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00000018.Q00000019" value="1" id="Q00000018_Q00000019_A2"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"><ins class="iCheck-helper"
style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="1"><label for="Q00000018_Q00000019_A2"><span class="answerText">SMS</span></label></td>
</tr>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00000018.Q00000019" value="2" id="Q00000018_Q00000019_A3"
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style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="2"><label for="Q00000018_Q00000019_A3"><span class="answerText">Web</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q00000018.Q00000019" value="3" id="Q00000018_Q00000019_A4"
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style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="3"><label for="Q00000018_Q00000019_A4"><span class="answerText">IVR</span></label></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- End border -->
</div> <!-- Q00000018.Q00000019 -->
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<div id="ResponseTrigger_question" data-handle="Q0000001E.Q0000001F" data-auto-answer="0" data-question-tag="ResponseTrigger" class="question-object object alleg-hidden " role="group" aria-labelledby="ResponseTrigger_questionText">
<div class="questionText" id="ResponseTrigger_questionText">
<div>Response Trigger </div>
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<!-- Start border -->
<table style="width: 90%;" cellspacing="0" class="question" role="presentation">
<tbody>
<tr>
<td>
<table width="100%" cellspacing="0" role="presentation">
<tbody>
<tr class="alt">
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q0000001E.Q0000001F" value="0" id="Q0000001E_Q0000001F_A1"
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</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="0"><label for="Q0000001E_Q0000001F_A1"><span class="answerText">invitation</span></label></td>
</tr>
<tr>
<td data-columnid="3" style="height: 28px; width: 26px;" class="ControlCell">
<div class="iradio_minimal" style="position: relative;"><input type="radio" name="Q0000001E.Q0000001F" value="1" id="Q0000001E_Q0000001F_A2"
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style="position: absolute; top: -20%; left: -20%; display: block; width: 140%; height: 140%; margin: 0px; padding: 0px; background: rgb(255, 255, 255); border: 0px; opacity: 0;"></ins></div>
</td>
<td data-columnid="4" data-column-type="answer" data-display-sequence="1"><label for="Q0000001E_Q0000001F_A2"><span class="answerText">reminder</span></label></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- End border -->
</div> <!-- Q0000001E.Q0000001F -->
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<!-- BEGIN Q00000055_table -->
<div id="Q00000055_table" class="table-object object alleg-hidden ">
<div class="tableDescription" style="width: 100%;">
<div>
<div tabindex="0">RND</div>
</div>
</div>
<table id="Q00000055" style="width: 100%;" class="table">
<tbody>
<tr class="scale">
<th id="Q00000055_A1" scope="col" style="width: 5%" class="Scale1Cell"><span class="scaleText" id="Q00000056_Q00000057_A0_header">1</span></th>
<th id="Q00000055_A2" scope="col" style="width: 5%" class="Scale1Cell"><span class="scaleText" id="Q00000056_Q00000057_A1_header">2</span></th>
<th id="Q00000055_A3" scope="col" style="width: 5%" class="Scale1Cell"><span class="scaleText" id="Q00000056_Q00000057_A2_header">3</span></th>
<th id="Q00000055_A4" scope="col" style="width: 5%" class="Scale1Cell"><span class="scaleText" id="Q00000056_Q00000057_A3_header">4</span></th>
<th id="Q00000055_A5" scope="col" style="width: 5%" class="Scale1Cell"><span class="scaleText" id="Q00000056_Q00000057_A4_header">5</span></th>
<th id="Q00000055_A6" scope="col" style="width: 5%" class="Scale1Cell"><span class="scaleText" id="Q00000056_Q00000057_A5_header">6</span></th>
<th id="Q00000055_A7" scope="col" style="width: 5%" class="Scale1Cell"><span class="scaleText" id="Q00000056_Q00000057_A6_header">7</span></th>
<th id="Q00000055_A8" scope="col" style="width: 5%" class="Scale1Cell"><span class="scaleText" id="Q00000056_Q00000057_A7_header">8</span></th>
<th id="Q00000055_A9" scope="col" style="width: 5%" class="Scale1Cell"><span class="scaleText" id="Q00000056_Q00000057_A8_header">9</span></th>
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</form>Text Content
Binge Cancellation survey survey progress 50 percent * * * * * * * * * * 0%100% Published Change: 22/05/23 - NK Adding in Product (subscription) to autofill from URL and show "I dont like the advertising on BINGE" to Basic only. Published Change: 21/03/23 - NK Main Reason for cancellation - Ads now visible to all Published Change: 21/03/23 - NK Added Advertising and SubTier (hidden) questions in prep for Ad tier launch Published Change: 18/05/21 - NK Added Hisense app info pop up for "What device would you like to see - PlayStation" Published Change: 16/12/21 - NK Added PS4/5 app info pop up for "What device would you like to see - PlayStation" Published Change: 25/11/21 - NK Added LG app info pop up for "What device would you like to see - LG" Published Changes - 03/09/2021 - JC Removed Voice Assistants __________________________________________________ Published Changes - 31/08/2021 - JC Added Samsung TV (2017 and later models) to 'Which device would you like to see?' __________________________________________________ Published Changes - 24/08/2021 - JC Added responses to 'Where else do you watch entertainment' __________________________________________________ Published Changes - 15/06/20 - MS Source field logic for descriptive text ________________________________ Published Changes - 21/05/20 - MS Added code for kayoID ________________________________ Published Changes - 13/05/2020- SJ Extensibility code added for document TAB text ------------------------------------------ Unpublished Changes - 04/05/20 - MS Adding favicon ________________________________ Unpublished Changes - 09/04/19 - MS Added new theme ________________________________ Unpublished Changes - 23/07/19 - SS Added Subscription ID ________________________________ Published Changes - 26/03/19 - MS Kayo id fixes ________________________________ Published Changes - 25/03/19 - MS Kayo id fixes ________________________________ Published Changes - 11/03/19 - MS Kayo id added ________________________________ user_id Subscription_ID Kayo ID Source SAY IT ISN’T SO. You’re leaving, and we’d love to dig a little deeper about it. Maybe we didn’t have the shows you wanted. Perhaps it was our features. Whatever it was, let us know because we’re committed to being your go to, whenever you’re looking to indulge. One minute of your time is all we need. How would you rate your experience of Binge? Very poorPoorFairGoodVery good Please choose one of the following options that best describes your reason for cancelling: Please selectI experienced too many technical/service issues I think BINGE costs too much BINGE doesn’t currently have the shows/movies I want to watch BINGE isn’t available on my device I prefer to watch my entertainment elsewhere I’m cancelling temporarily but will be back I just want to test BINGE out Something else? Why are you cancelling temporarily? I'm waiting for new content I want to watch (new seasons or new shows/movies) I like to switch between different streaming platforms I'm going on a holiday / Too busy for TV right now Other Which device would you like to see? Playstation LG TV Xbox Hisense TV Fire TV The brand is supported but my specific device is not (e.g. Samsung smart TVs made prior to 2017) Other, please specify GREAT NEWS! WE RECENTLY RELEASED A NEW APP FOR LG TVS. FOR MORE INFORMATION: BINGE ON LG TV TO REACTIVATE YOUR BINGE ACCOUNT, CLICK HERE GREAT NEWS! WE RECENTLY RELEASED A NEW APP FOR SONY PLAYSTATION 4 AND PLAYSTATION 5 CONSOLES. FOR MORE INFORMATION: BINGE ON PLAYSTATION TO REACTIVATE YOUR BINGE ACCOUNT, CLICK HERE GREAT NEWS! WE RECENTLY RELEASED A NEW APP FOR SELECTED HISENSE TVS. WE CURRENTLY SUPPORT SELECTED MODELS FROM 2020 ONWARDS (MORE COMING SOON), FOR MORE INFORMATION: BINGE ON HISENSE TV TO REACTIVATE YOUR BINGE ACCOUNT, CLICK HERE Please let us know the model and year of your device. Please provide further detail Streaming issues App crashes Login errors I had a bad experience with the Customer Support Crew Other (please specify) Please describe your experience with the Customer Support Crew Where else do you watch entertainment? Free to Air TV (Ch7, 9, 10, ABC, SBS) Foxtel Netflix Stan Apple TV + Amazon Prime Video Hayu Paramount + Disney + Britbox YouTube Other Can you tell us a little more? The price is higher than I would like to pay It doesn't have the content I want so it doesn’t offer me value for money I want to reduce my overall spend / budget I find it hard to use so it is not worth paying for Other, please specify Why did you decide BINGE wasn't for you? Can you tell us a little more? What show/movies are you waiting for or would like to watch? Do you have any further feedback? Device Type Desktop Tablet Mobile Invite Channel Email SMS Web IVR Response Trigger invitation reminder RND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 OS Browser Name Browser Version Screen Size Referring Link IP Address Authentication Key TotalTimeElapsed Is your holiday domestic or international? DomesticInternational Can you please explain why the advertising shown was not for you? Back Finish I don't like the advertising on BINGE