URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType...
Submission: On January 12 via manual from GB — Scanned from DE

Summary

This website contacted 7 IPs in 4 countries across 6 domains to perform 41 HTTP transactions. The main IP is 2606:4700::6810:1612, located in United States and belongs to CLOUDFLARENET, US. The main domain is support.na.sage.com. The Cisco Umbrella rank of the primary domain is 356220.
TLS certificate: Issued by RapidSSL TLS DV RSA Mixed SHA256 2020... on May 13th 2022. Valid for: a year.
This is the only time support.na.sage.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

Apex Domain
Subdomains
Transfer
37 sage.com
support.na.sage.com — Cisco Umbrella Rank: 356220
ux-repo.sage.com — Cisco Umbrella Rank: 238760
458 KB
2 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 27
20 KB
1 google.de
www.google.de — Cisco Umbrella Rank: 5880
501 B
1 google.com
www.google.com — Cisco Umbrella Rank: 2
501 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 75
444 B
1 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 355
7 KB
41 6
Domain Requested by
27 support.na.sage.com 2 redirects support.na.sage.com
10 ux-repo.sage.com support.na.sage.com
2 www.google-analytics.com support.na.sage.com
www.google-analytics.com
1 www.google.de support.na.sage.com
1 www.google.com support.na.sage.com
1 stats.g.doubleclick.net www.google-analytics.com
1 cdn.jsdelivr.net support.na.sage.com
41 7
Subject Issuer Validity Valid
*.na.sage.com
RapidSSL TLS DV RSA Mixed SHA256 2020 CA-1
2022-05-13 -
2023-05-13
a year crt.sh
*.sage.com
GeoTrust RSA CA 2018
2022-04-12 -
2023-04-12
a year crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2022 Q4
2022-12-23 -
2024-01-24
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2022-12-12 -
2023-03-06
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-12-12 -
2023-03-06
3 months crt.sh
www.google.com
GTS CA 1C3
2022-12-12 -
2023-03-06
3 months crt.sh
www.google.de
GTS CA 1C3
2022-12-12 -
2023-03-06
3 months crt.sh

This page contains 2 frames:

Primary Page: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Frame ID: CCBA35A635B3D4DB4A4661EB84F486C6
Requests: 38 HTTP requests in this frame

Frame: https://support.na.sage.com/cdn-cgi/challenge-platform/h/g/scripts/cb/invisible.js?cb=7887fb483dcc5c98
Frame ID: E485958F6187D6CC60CD60A07ACFB3C8
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

Sage Knowledgebase error

Page URL History Show full URLs

  1. https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadP... HTTP 302
    http://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadP... HTTP 302
    https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadP... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • //cdn\.jsdelivr\.net/

Page Statistics

41
Requests

100 %
HTTPS

100 %
IPv6

6
Domains

7
Subdomains

7
IPs

4
Countries

485 kB
Transfer

1350 kB
Size

7
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true HTTP 302
    http://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true HTTP 302
    https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

41 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request viewdocument.do
support.na.sage.com/selfservice/
Redirect Chain
  • https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&Vie...
  • http://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&View...
  • https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&Vie...
25 KB
7 KB
Document
General
Full URL
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a51deb4eae330a092a260cde59f8effeaafdd9196f7d8dc5d19a72c9fbb2beea

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
no-cache
cf-cache-status
DYNAMIC
cf-ray
7887fb483dcc5c98-FRA
content-encoding
gzip
content-type
text/html;charset=ISO-8859-1
date
Thu, 12 Jan 2023 18:33:37 GMT
expires
Thu, 01 Jan 1970 00:00:00 GMT
pragma
no-cache
server
cloudflare

Redirect headers

CF-Cache-Status
DYNAMIC
CF-RAY
7887fb46fdd32c55-FRA
Connection
keep-alive
Content-Length
0
Date
Thu, 12 Jan 2023 18:33:37 GMT
Location
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Server
cloudflare
bootstrap.css
support.na.sage.com/selfservice/css/
97 KB
16 KB
Stylesheet
General
Full URL
https://support.na.sage.com/selfservice/css/bootstrap.css
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
627eb670b0f51eab0ecd69c53a377208a897dcb404b3511fddeaecee4974ff03

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Thu, 12 Jan 2023 18:33:38 GMT
content-encoding
gzip
cf-cache-status
HIT
cf-bgj
minify
last-modified
Wed, 29 Jul 2020 18:11:58 GMT
server
cloudflare
age
2450
cf-polished
origSize=102971
etag
W/"1923b-5ab987de0925c"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=7200
cf-ray
7887fb4c4f565c98-FRA
expires
Thu, 12 Jan 2023 20:33:37 GMT
all.css
support.na.sage.com/selfservice/css/
432 KB
59 KB
Stylesheet
General
Full URL
https://support.na.sage.com/selfservice/css/all.css
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
25156de3144bcb00f364680e97cc829dbd6eb28bc25234ab01abd80a90664fc3

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Thu, 12 Jan 2023 18:33:38 GMT
content-encoding
gzip
cf-cache-status
HIT
cf-bgj
minify
last-modified
Mon, 27 Jun 2022 17:43:35 GMT
server
cloudflare
age
2451
cf-polished
status=cannot_optimize
etag
W/"6c0d1-5e2717595b423"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=7200
cf-ray
7887fb4c4f575c98-FRA
expires
Thu, 12 Jan 2023 20:33:38 GMT
newpage.css
support.na.sage.com/selfservice/css/
24 KB
5 KB
Stylesheet
General
Full URL
https://support.na.sage.com/selfservice/css/newpage.css
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3f3e2c77f723485a03f4cd589f513533dcee374427f6ae73440a316481a2ba71

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Thu, 12 Jan 2023 18:33:38 GMT
content-encoding
gzip
cf-cache-status
HIT
cf-bgj
minify
last-modified
Thu, 21 Apr 2022 02:20:33 GMT
server
cloudflare
age
2451
cf-polished
origSize=31384
etag
W/"7a98-5dd20c137d67c"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=7200
cf-ray
7887fb4c4f5a5c98-FRA
expires
Thu, 12 Jan 2023 20:33:38 GMT
sage-advice.css
support.na.sage.com/selfservice/css/
30 KB
7 KB
Stylesheet
General
Full URL
https://support.na.sage.com/selfservice/css/sage-advice.css
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
7422ec36e9ea3078b0ce338b44591f47cb3f764a045d2eee25888c66886f83e2

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Thu, 12 Jan 2023 18:33:38 GMT
content-encoding
gzip
cf-cache-status
HIT
cf-bgj
minify
last-modified
Wed, 20 Apr 2022 18:42:16 GMT
server
cloudflare
age
2450
cf-polished
origSize=31420
etag
W/"7abc-5dd1a5a395398"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=7200
cf-ray
7887fb4c4f5c5c98-FRA
expires
Thu, 12 Jan 2023 20:33:37 GMT
jquerymin.js
support.na.sage.com/selfservice/jslib/
91 KB
32 KB
Script
General
Full URL
https://support.na.sage.com/selfservice/jslib/jquerymin.js
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
5b6725689f9ca035bdd1f325690447c2cab1e9a27c39b3a3a6d702ab888236ac

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Thu, 12 Jan 2023 18:33:38 GMT
content-encoding
gzip
cf-cache-status
REVALIDATED
cf-bgj
minify
last-modified
Fri, 17 Nov 2017 17:14:50 GMT
server
cloudflare
etag
W/"16b31-55e30dfd0d680"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=7200
cf-ray
7887fb4c4f5e5c98-FRA
expires
Thu, 12 Jan 2023 20:33:38 GMT
button.js
support.na.sage.com/selfservice/jslib/
154 B
211 B
Script
General
Full URL
https://support.na.sage.com/selfservice/jslib/button.js
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c961f87713487d680a5439113044b1b7254be51c960848e039e04d9f7595dabf

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Thu, 12 Jan 2023 18:33:38 GMT
content-encoding
gzip
cf-cache-status
REVALIDATED
cf-bgj
minify
last-modified
Wed, 06 Sep 2017 11:20:56 GMT
server
cloudflare
cf-polished
origSize=190
etag
W/"be-558838998b600"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=7200
cf-ray
7887fb4c4f615c98-FRA
expires
Thu, 12 Jan 2023 20:33:38 GMT
kanisaesp.js
support.na.sage.com/selfservice/jslib/
12 KB
4 KB
Script
General
Full URL
https://support.na.sage.com/selfservice/jslib/kanisaesp.js
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b733376ce6db0bee7876aa1b9186fb73d9cfdf4e11c892521c6bf014755feb63

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Thu, 12 Jan 2023 18:33:38 GMT
content-encoding
gzip
cf-cache-status
MISS
last-modified
Wed, 06 Sep 2017 11:24:10 GMT
server
cloudflare
etag
W/"308f-558839528ea80"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=7200
cf-ray
7887fb4c4f635c98-FRA
expires
Thu, 12 Jan 2023 20:33:38 GMT
common.js
support.na.sage.com/selfservice/jslib/
26 KB
7 KB
Script
General
Full URL
https://support.na.sage.com/selfservice/jslib/common.js
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4e81a778a254b5512eac8a086fff2742c6ab60029ae6a833dafab5bdeebf7c96

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Thu, 12 Jan 2023 18:33:38 GMT
content-encoding
gzip
cf-cache-status
HIT
cf-bgj
minify
last-modified
Fri, 26 Jan 2018 01:47:12 GMT
server
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Response headers

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content-encoding
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server
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Response headers

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Host: support.na.sage.com
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Response headers

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Requested by
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server
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General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j98&a=1558740187&t=pageview&_s=1&dl=https%3A%2F%2Fsupport.na.sage.com%2Fselfservice%2Fviewdocument.do%3FnoCount%3Dtrue%26externalId%3D116521%26sliceId%3D2%26isLoadPublishedVer%3D%26docType%3Dkc%26docTypeID%3DDT_Article%26stateId%3D20724%26cmd%3DdisplayKC%26dialogID%3D1036861%26ViewedDocsListHelper%3Dcom.kanisa.apps.common.BaseViewedDocsListHelperImpl%26openedFromSearchResults%3Dtrue&ul=en-us&de=windows-1252&dt=Sage%20Knowledgebase%20error&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAAABAAAAACAAI~&jid=1680920079&gjid=1696630203&cid=12666063.1673548419&tid=UA-47730364-3&_gid=838858482.1673548419&_r=1&_slc=1&z=1307840896
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:802::200e , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.na.sage.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 12 Jan 2023 18:33:38 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://support.na.sage.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
444 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-47730364-3&cid=12666063.1673548419&jid=1680920079&gjid=1696630203&_gid=838858482.1673548419&_u=IEBAAAAAAAAAACAAI~&z=513037631
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4025:401::9b Den Helder, Netherlands, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://support.na.sage.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Thu, 12 Jan 2023 18:33:38 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://support.na.sage.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
501 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-47730364-3&cid=12666063.1673548419&jid=1680920079&_u=IEBAAAAAAAAAACAAI~&z=568476852
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.na.sage.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 12 Jan 2023 18:33:39 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
501 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-47730364-3&cid=12666063.1673548419&jid=1680920079&_u=IEBAAAAAAAAAACAAI~&z=568476852
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:802::2003 , Ireland, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.na.sage.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 12 Jan 2023 18:33:39 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
sage-ui-icons.woff
support.na.sage.com/selfservice/fonts/woff/
17 KB
17 KB
Font
General
Full URL
https://support.na.sage.com/selfservice/fonts/woff/sage-ui-icons.woff
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/css/all.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
20449bd927dd4cbc6fb3e12b415b74aa1af6c56df7b2faa40d9eb5007ccdcc09

Request headers

Referer
https://support.na.sage.com/selfservice/css/all.css
Origin
https://support.na.sage.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Thu, 12 Jan 2023 18:33:39 GMT
cf-cache-status
REVALIDATED
last-modified
Fri, 31 Jul 2020 15:37:16 GMT
server
cloudflare
etag
"4238-5abbe90452b39"
vary
Accept-Encoding
content-type
font/woff
cache-control
public, max-age=7200
accept-ranges
bytes
cf-ray
7887fb527cb35c98-FRA
content-length
16952
expires
Thu, 12 Jan 2023 20:33:39 GMT
invisible.js
support.na.sage.com/cdn-cgi/challenge-platform/h/g/scripts/cb/ Frame E485
36 KB
17 KB
Script
General
Full URL
https://support.na.sage.com/cdn-cgi/challenge-platform/h/g/scripts/cb/invisible.js?cb=7887fb483dcc5c98
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c60668feaf3e2bad01242247088bc300d50a80b32f0327405a3561b7eec1b4c4

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Thu, 12 Jan 2023 18:33:39 GMT
content-encoding
gzip
server
cloudflare
vary
accept-encoding
content-type
application/javascript; charset=UTF-8
cache-control
max-age=14400, public
x-control-type-options
nosniff
cf-ray
7887fb531ea65c98-FRA
pica.js
support.na.sage.com/cdn-cgi/challenge-platform/h/g/scripts/ Frame E485
22 KB
10 KB
Other
General
Full URL
https://support.na.sage.com/cdn-cgi/challenge-platform/h/g/scripts/pica.js
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=116521&sliceId=2&isLoadPublishedVer=&docType=kc&docTypeID=DT_Article&stateId=20724&cmd=displayKC&dialogID=1036861&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl&openedFromSearchResults=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
6144211a5dd85413ccf11ad9036187ffdca0147d3c2231a23d202eae06963e56

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36

Response headers

date
Thu, 12 Jan 2023 18:33:39 GMT
content-encoding
gzip
server
cloudflare
vary
accept-encoding
content-type
application/javascript; charset=UTF-8
cache-control
max-age=14400, public
x-control-type-options
nosniff
cf-ray
7887fb537f595c98-FRA
7887fb483dcc5c98
support.na.sage.com/cdn-cgi/challenge-platform/h/g/cv/result/ Frame E485
2 B
379 B
XHR
General
Full URL
https://support.na.sage.com/cdn-cgi/challenge-platform/h/g/cv/result/7887fb483dcc5c98
Requested by
Host: support.na.sage.com
URL: https://support.na.sage.com/cdn-cgi/challenge-platform/h/g/scripts/cb/invisible.js?cb=7887fb483dcc5c98
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:1612 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2689367b205c16ce32ed4200942b8b8b1e262dfc70d9bc9fbc77c49699a4f1df

Request headers

Referer
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.74 Safari/537.36
Content-Type
application/json

Response headers

date
Thu, 12 Jan 2023 18:33:39 GMT
content-encoding
gzip
server
cloudflare
cf-ray
7887fb558ba55c98-FRA
content-type
text/plain; charset=UTF-8

Verdicts & Comments Add Verdict or Comment

203 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 string| event object| oncontentvisibilityautostatechange function| $ function| jQuery function| buttonOvr function| buttonOut string| currentVisible number| RM_OffsetX number| RM_OffsetY function| showHideLayer function| MM_findObj function| MM_showHideLayers function| hideLayer function| showLayer function| show function| hide function| updateForm function| changeSelection function| viewXml function| getAction function| getKCAction function| getHookKCAction function| getFindSimilarAction function| getResultsAction function| setActionParameters function| setParameters function| isAnInt function| isAFloat function| isAMonth function| isADay function| isAYear function| isIntInRange function| isWhitespace function| validateAnswers function| clearAllForms function| CaptureState function| isMemberOf function| RestoreState function| showtip function| hidetip function| isblank function| MM_submit function| clearTextBox function| ValidateErrorMessage function| answerLinksQuestion function| verifySearchWithin boolean| ns4 boolean| ie4 string| popupPathToCommon undefined| valueQuestion2bBtn1 undefined| valueQuestion2bBtn2 undefined| valueQuestion2bText boolean| isText function| onQuestion2bAction1 function| onQuestion2bAction2 function| question2bDeleteItem function| question2bNoDeleteItem function| question3bYesAction function| question3bNoAction undefined| valueQuestion3bBtn1 undefined| valueQuestion3bBtn2 undefined| valueQuestion3bBtn3 undefined| valueQuestion3bText function| onQuestion3bAction1 function| onQuestion3bAction2 function| onQuestion3bAction3 function| centerPopUp function| centerPopUpModal function| getInnerDim function| getAbsolutePosition string| CONST_FIREFOX string| CONST_IE string| CONST_SAFARI string| CONST_MAC string| CONST_WINCE string| CONST_OPERA string| CONST_EDGE function| getBrowserName function| loadFrames function| show_props function| addOption function| delOption function| findOption function| moveOptions function| moveAllOptions function| copyAllOptions function| delAllOptions function| moveOption function| sortOptions function| selectSort boolean| isTextArea function| setTextAreaLength function| setTextAreaLen500 function| selectOption function| uncheckEmptySelection object| selectWithNonBlank function| onChangeSelect function| removeSelectListeners function| processTAChange function| getPositionTop function| getPositionLeft function| hideElement function| showElement function| setDisplay function| deselectRadioButton function| isDigit function| isDigitClipboardData function| lTrim function| allTrim function| showUMDialog function| closeUMDialog function| showUserOrGroupDialog function| showSelectTemplateDialog function| showSelectUserDialog function| showSegmentsDialog function| showLanguagesDialog function| showProductsDialog function| showSAL_Dialog function| showUnifiedTemplatesDialog function| formParamName function| show2Select1ReturnDialog function| openWindow function| openwindow function| getOffset function| unselectDisabledOptions function| addDisabledOptionsToString function| endsWith function| replace function| checkUrl string| notalphanumeric function| checkSpecialSymbols function| isNotAlphaNumericSymbols function| hasInvalidCharacters function| openModalDialog function| showMessageBox function| show2ButtonModalDialog function| show3ButtonModalDialog function| show2ButtonModalDialogGWTStyle function| showMessageBoxGWTStyle function| toJavaScript function| jsEscape function| jsHtmlEscape function| htmlEscape function| htmlUnescape function| xml_escape function| xml_unescape function| findPopupPath function| getSelectedItems function| getIds function| getNames function| getCommaSeparatedString function| assignURL function| replaceURL function| setAssignURL function| getInnerText function| checkInteger function| isInteger function| getElementsByAttribute undefined| isObjectExists function| callbackBooleanMethod function| checkObjectDeleted function| validateContentNotParsedSymbols function| performCopySelectedOptions function| selectAllOptions function| sendAJAXCall function| submitAJAXFrm function| stripHTML function| insertParam function| reload function| back function| newPopup string| GoogleAnalyticsObject function| ga function| portallogin function| downloadlogin undefined| portallogoutwin string| strWindowFeatures function| portallogout function| gotoms object| google_tag_data object| gaplugins object| gaGlobal object| gaData function| getCenteredWindow function| showAboutWindow string| globalNavHt object| OTPNavHt number| offsets number| OTPoffset string| last2 number| menuNum number| calcNum string| linkOffset function| initScrollVars function| menuScrollLock function| slideMenu string| $speed object| jQuery110206613303155808521 function| tabclick object| storedTicketID string| postedTicketID object| jQuery1102006784050897455995

7 Cookies

Domain/Path Name / Value
support.na.sage.com/selfservice Name: JSESSIONID
Value: 795D881E9675436C6397972D862C44DE.worker1e
support.na.sage.com/ Name: kat
Value: 8e296a067a37563370ded05f5a3bf3ec
support.na.sage.com/ Name: SageCookieEncrypt
Value: !HZKzGA0SGsmMWyggexpJ0aHrBQV0i3h24dGn5FGj/02ZWkxNL2U5MuMcodA9724ANnZ8iOB8KQnm0+Y=
.sage.com/ Name: _ga
Value: GA1.2.12666063.1673548419
.sage.com/ Name: _gid
Value: GA1.2.838858482.1673548419
.sage.com/ Name: _gat
Value: 1
.sage.com/ Name: __cf_bm
Value: wums2I3FvWmz9UI8by4hx14p8elAwNCv4hiz7bD2ZJ8-1673548419-0-AdkntPloroa+FSos0f1lLZK0VOhFaH0XYn4KHEEfkdxjrsQFd5qXr1xNa2fV69tp/0Y3vj5aVlLSPDPuHBQM1mJGcS28biI4elzRHp5TnNR4eFcrUntGlPkQtfZIWixc9Y+akqqM3exeOdwy94ihVgJ6QjfvdFsdp9q2se3CHq8ZcdZKm8zjTwa5e1p/3wXPEw==

2 Console Messages

Source Level URL
Text
network error URL: https://support.na.sage.com/selfservice/jslib/jquerymain.js
Message:
Failed to load resource: the server responded with a status of 404 ()
network error URL: https://support.na.sage.com/selfservice/jslib/jquery_Url.js
Message:
Failed to load resource: the server responded with a status of 404 ()

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.jsdelivr.net
stats.g.doubleclick.net
support.na.sage.com
ux-repo.sage.com
www.google-analytics.com
www.google.com
www.google.de
2606:4700::6810:13
2606:4700::6810:1612
2a00:1450:4001:831::2004
2a00:1450:400d:802::2003
2a00:1450:400d:802::200e
2a00:1450:4025:401::9b
2a04:4e42:600::485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