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PRIVACY



JIGSAW


PRIVACY POLICY

Introduction
‍Welcome to Jigsaw's privacy policy.

Jigsaw respects your privacy and is committed to protecting your personal data.
This privacy policy will inform you as to how we look after your personal data
when you visit our website (regardless of where you visit it from) and tell you
about your privacy rights and how the law protects you.

This privacy policy is provided in a layered format so you can click through to
the specific areas set out below. Please also use the Glossary to understand the
meaning of some of the terms used in this privacy policy.

‍1. [IMPORTANT INFORMATION AND WHO WE ARE]
‍
2. [THE DATA WE COLLECT ABOUT YOU]

3. [HOW IS YOUR PERSONAL DATA COLLECTED?]

4. [HOW WE USE YOUR PERSONAL DATA]

5. [DISCLOSURES OF YOUR PERSONAL DATA]

6. [INTERNATIONAL TRANSFERS]

7. [DATA SECURITY]

8. [DATA RETENTION]

9. [YOUR LEGAL RIGHTS]

10. [GLOSSARY]
‍

1. Important information and who we are

Purpose of this privacy policy
‍This privacy policy aims to give you information on how Jigsaw collects and
processes your personal data through your use of this website, including any
data you may provide through this website when you provide information for the
purposes of an enquiry.

This website is not intended for children and we do not knowingly collect data
relating to children.

It is important that you read this privacy policy together with any other
privacy policy or fair processing policy we may provide on specific occasions
when we are collecting or processing personal data about you so that you are
fully aware of how and why we are using your data. This privacy policy
supplements other notices and privacy policies and is not intended to override
them.

‍Controller
‍Jigsaw Tech Ltd: is the controller and responsible for your personal data
(collectively referred to as “Jigsaw”, "we", "us" or "our" in this privacy
policy).

We have appointed a data protection officer (DPO) who is responsible for
overseeing questions in relation to this privacy policy. If you have any
questions about this privacy policy, including any requests to exercise your
legal rights, please contact the DPO using the details set out below.

‍Contact details
‍If you have any questions about this privacy policy or our privacy practices,
please contact our DPO in the following ways:

Full name of legal entity: Jigsaw Tech Ltd

Email address: info@jigsawstructure.com

You have the right to make a complaint at any time to the Information
Commissioner's Office (ICO), the UK supervisory authority for data protection
issues (www.ico.org.uk). We would, however, appreciate the chance to deal with
your concerns before you approach the ICO so please contact us in the first
instance.

‍Changes to the privacy policy
‍We keep our privacy policy under regular review. This version was last updated
on 27 August 2020. Historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and
current. Please keep us informed if your personal data changes during your
relationship with us.

‍Third-party links
‍This website may include links to third-party websites, plug-ins and
applications. Clicking on those links or enabling those connections may allow
third parties to collect or share data about you. We do not control these
third-party websites and are not responsible for their privacy statements. When
you leave our website, we encourage you to read the privacy policy of every
website you visit.


2. The data we collect about youPersonal data, or personal information, means
any information about an individual from which that person can be identified. It
does not include data where the identity has been removed (anonymous data).We
may collect, use, store and transfer different kinds of personal data about you
which we have grouped together as follows:
‍


Identity Data includes first name, maiden name, last name, username or similar
identifier, marital status, title, date of birth and gender.
Technical Data includes internet protocol (IP) address, your login data, browser
type and version, time zone setting and location, browser plug-in types and
versions, operating system and platform, and other technology on the devices you
use to access this website.
Usage Data includes information about how you use our website, products and
services.
Marketing and Communications Data includes your preferences in receiving
marketing from us and our third parties and your communication preferences.


We also collect, use and share Aggregated Data such as statistical or
demographic data for any purpose. Aggregated Data could be derived from your
personal data but is not considered personal data in law as this data will not
directly or indirectly reveal your identity. For example, we may aggregate your
Usage Data to calculate the percentage of users accessing a specific website
feature. However, if we combine or connect Aggregated Data with your personal
data so that it can directly or indirectly identify you, we treat the combined
data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this
includes details about your race or ethnicity, religious or philosophical
beliefs, sex life, sexual orientation, political opinions, trade union
membership, information about your health, and genetic and biometric data). Nor
do we collect any information about criminal convictions and offences.

‍If you fail to provide personal data
‍Where we need to collect personal data by law, or under the terms of a contract
we have with you, and you fail to provide that data when requested, we may not
be able to perform the contract we have or are trying to enter into with you
(for example, to provide you with goods or services). In this case, we may have
to cancel a product or service you have with us but we will notify you if this
is the case at the time.


3. How is your personal data collected?
‍We use different methods to collect data from and about you including through:
‍


Direct interactions. You may give us your identity and contact data by filling
in forms or by corresponding with us by email or otherwise. This includes
personal data you provide when you:
apply for our products or services;
request marketing to be sent to you;
give us feedback or contact us.
Automated technologies or interactions. As you interact with our website, we
will automatically collect Technical Data about your equipment, browsing actions
and patterns. We collect this personal data by using cookies, server logs and
other similar technologies. We may also receive Technical Data about you if you
visit other websites employing our cookies.
Third parties or publicly available sources. We will receive personal data about
you from various third parties as set out below:
Technical Data from the following parties:
(a) analytics providers such as Google;

(b) Identity and Contact Data from publicly available sources such as Companies
House


4. How we use your personal data

‍We will only use your personal data when the law allows us to. Most commonly,
we will use your personal data in the following circumstances:
‍


Where we need to perform the contract we are about to enter into or have entered
into with you.
Where it is necessary for our legitimate interests (or those of a third party)
and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your
personal data although we will get your consent before sending third party
direct marketing communications to you via email or text message. You have the
right to withdraw consent to marketing at any time by contacting us.

‍Purposes for which we will use your personal data

‍We have set out below, in a table format, a description of all the ways we plan
to use your personal data, and which of the legal bases we rely on to do so. We
have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground
depending on the specific purpose for which we are using your data. Please
contact us if you need details about the specific legal ground we are relying on
to process your personal data where more than one ground has been set out in the
table below.
‍


Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To register you as a new customer

(a) Identity
(b) Contact

Performance of a contract with you

To manage our relationship with you which will include:(a) Notifying you about
changes to our terms or privacy policy(b) Asking you to leave a review or take a
survey

(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications

(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to
study how customers use our products/services)

To administer and protect our business and this website (including
troubleshooting, data analysis, testing, system maintenance, support, reporting
and hosting of data)  

(a) Identity
(b) Contact
(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision
of administration and IT services, network security, to prevent fraud and in the
context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or
understand the effectiveness of the advertising we serve to you

(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical

Necessary for our legitimate interests (to study how customers use our
products/services, to develop them, to grow our business and to inform our
marketing strategy)

To use data analytics to improve our website, products/services, marketing,
customer relationships and experiences

(a) Technical
(b) Usage

Necessary for our legitimate interests (to define types of customers for our
products and services, to keep our website updated and relevant, to develop our
business and to inform our marketing strategy)

To make suggestions and recommendations to you about goods or services that may
be of interest to you

(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
(f) Marketing and Communications

Necessary for our legitimate interests (to develop our products/services and
grow our business)


Marketing
‍We strive to provide you with choices regarding certain personal data uses,
particularly around marketing and advertising.

‍Promotional offers from us
‍We may use your Identity, Contact, Technical, Usage and Profile Data to form a
view on what we think you may want or need, or what may be of interest to you.
This is how we decide which products, services and offers may be relevant for
you (we call this marketing). You will receive marketing communications from us
if you have requested information from us or purchased or services from us and
you have not opted out of receiving that marketing.

‍Third-party marketing
‍We will get your express opt-in consent before we share your personal data with
any third party for marketing purposes.

‍Opting out
‍You can ask us or third parties to stop sending you marketing messages at any
time by contacting us at any time. Where you opt out of receiving these
marketing messages, this will not apply to personal data provided to us as a
result of a service purchase, warranty registration, service experience or other
transactions.

‍Cookies
‍You can set your browser to refuse all or some browser cookies, or to alert you
when websites set or access cookies. If you disable or refuse cookies, please
note that some parts of this website may become inaccessible or not function
properly.

‍Change of purpose
‍We will only use your personal data for the purposes for which we collected it,
unless we reasonably consider that we need to use it for another reason and that
reason is compatible with the original purpose. If you wish to get an
explanation as to how the processing for the new purpose is compatible with the
original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify
you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or
consent, in compliance with the above rules, where this is required or permitted
by law.


5. Disclosures of your personal data
‍We may share your personal data with the parties set out below for the purposes
set out in the table Purposes for which we will use your personal data above.


External Third Parties as set out in the Glossary.
Third parties to whom we may choose to sell, transfer or merge parts of our
business or our assets. Alternatively, we may seek to acquire other businesses
or merge with them. If a change happens to our business, then the new owners may
use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and
to treat it in accordance with the law. We do not allow our third-party service
providers to use your personal data for their own purposes and only permit them
to process your personal data for specified purposes and in accordance with our
instructions.


6. International transfers
‍We do not transfer your personal data outside the European Economic Area (EEA).


7. Data security

‍We have put in place appropriate security measures to prevent your personal
data from being accidentally lost, used or accessed in an unauthorised way,
altered or disclosed. In addition, we limit access to your personal data to
those employees, agents, contractors and other third parties who have a business
need to know. They will only process your personal data on our instructions and
they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach
and will notify you and any applicable regulator of a breach where we are
legally required to do so.


8. Data retention

How long will you use my personal data for?
‍We will only retain your personal data for as long as reasonably necessary to
fulfil the purposes we collected it for, including for the purposes of
satisfying any legal, regulatory, tax, accounting or reporting requirements. We
may retain your personal data for a longer period in the event of a complaint or
if we reasonably believe there is a prospect of litigation in respect to our
relationship with you.

To determine the appropriate retention period for personal data, we consider the
amount, nature and sensitivity of the personal data, the potential risk of harm
from unauthorised use or disclosure of your personal data, the purposes for
which we process your personal data and whether we can achieve those purposes
through other means, and the applicable legal, regulatory, tax, accounting or
other requirements.In some circumstances you can ask us to delete your data: see
your legal rights below for further information.

In some circumstances we will anonymise your personal data (so that it can no
longer be associated with you) for research or statistical purposes, in which
case we may use this information indefinitely without further notice to you.


9. Your legal rights
‍Under certain circumstances, you have rights under data protection laws in
relation to your personal data. Please click on the links below to find out more
about these rights:


Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at
info@jigsawstructure.com

‍No fee usually required
‍You will not have to pay a fee to access your personal data (or to exercise any
of the other rights). However, we may charge a reasonable fee if your request is
clearly unfounded, repetitive or excessive. Alternatively, we could refuse to
comply with your request in these circumstances.

‍What we may need from you
‍We may need to request specific information from you to help us confirm your
identity and ensure your right to access your personal data (or to exercise any
of your other rights). This is a security measure to ensure that personal data
is not disclosed to any person who has no right to receive it. We may also
contact you to ask you for further information in relation to your request to
speed up our response.

‍Time limit to respond
‍We try to respond to all legitimate requests within one month. Occasionally it
could take us longer than a month if your request is particularly complex or you
have made a number of requests. In this case, we will notify you and keep you
updated.


10. Glossary

LAWFUL BASIS

Legitimate Interest means the interest of our business in conducting and
managing our business to enable us to give you the best service/product and the
best and most secure experience. We make sure we consider and balance any
potential impact on you (both positive and negative) and your rights before we
process your personal data for our legitimate interests. We do not use your
personal data for activities where our interests are overridden by the impact on
you (unless we have your consent or are otherwise required or permitted to by
law). You can obtain further information about how we assess our legitimate
interests against any potential impact on you in respect of specific activities
by contacting us.

‍Performance of Contract means processing your data where it is necessary for
the performance of a contract to which you are a party or to take steps at your
request before entering into such a contract.

‍Comply with a legal obligation means processing your personal data where it is
necessary for compliance with a legal obligation that we are subject to.

‍THIRD PARTIES

Third Parties


Service providers acting as processors based specific countries who provide IT
and system administration services.
Professional advisers acting as processors including lawyers, bankers, auditors
and insurers who provide consultancy, banking, legal, insurance and accounting
services.
HM Revenue & Customs, regulators and other authorities acting as processors
based in the United Kingdom who require reporting of processing activities in
certain circumstances.

YOUR LEGAL RIGHTS

‍You have the right to:

‍Request access to your personal data (commonly known as a "data subject access
request"). This enables you to receive a copy of the personal data we hold about
you and to check that we are lawfully processing it.

‍Request correction of the personal data that we hold about you. This enables
you to have any incomplete or inaccurate data we hold about you corrected,
though we may need to verify the accuracy of the new data you provide to us.

‍Request erasure of your personal data. This enables you to ask us to delete or
remove personal data where there is no good reason for us continuing to process
it. You also have the right to ask us to delete or remove your personal data
where you have successfully exercised your right to object to processing (see
below), where we may have processed your information unlawfully or where we are
required to erase your personal data to comply with local law. Note, however,
that we may not always be able to comply with your request of erasure for
specific legal reasons which will be notified to you, if applicable, at the time
of your request.

‍Object to processing of your personal data where we are relying on a legitimate
interest (or those of a third party) and there is something about your
particular situation which makes you want to object to processing on this ground
as you feel it impacts on your fundamental rights and freedoms. You also have
the right to object where we are processing your personal data for direct
marketing purposes. In some cases, we may demonstrate that we have compelling
legitimate grounds to process your information which override your rights and
freedoms.

‍Request restriction of processing of your personal data. This enables you to
ask us to suspend the processing of your personal data in the following
scenarios:


If you want us to establish the data's accuracy.
Where our use of the data is unlawful but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it as you need
it to establish, exercise or defend legal claims.
You have objected to our use of your data but we need to verify whether we have
overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will
provide to you, or a third party you have chosen, your personal data in a
structured, commonly used, machine-readable format. Note that this right only
applies to automated information which you initially provided consent for us to
use or where we used the information to perform a contract with you.

‍Withdraw consent at any time where we are relying on consent to process your
personal data. However, this will not affect the lawfulness of any processing
carried out before you withdraw your consent. If you withdraw your consent, we
may not be able to provide certain products or services to you. We will advise
you if this is the case at the time you withdraw your consent.


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©2022Jigsaw

About Us

Product

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©2020 Jigsaw