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BOMBAS PRIVACY POLICY AND COOKIE POLICY
To download a printable pdf version of this Privacy Policy, click here.
Effective Date: October 29, 2024
Table of Contents
* General
* Data Collected through User Submissions
* Data Collected through User Visits and Interactions
* Information from Other Third Parties
* Use of Data
* Retention of Personal Data
* Data Security, and Transfers of Data across Jurisdictions
* Provision and Disclosure of Data
* Your Choices
* Jurisdiction-Specific Information and Consumer Rights
* Links to Third-Party Websites and Third-Party Features
* Children’s Privacy
* Changes to this Privacy Policy
* Contact Us
1. General
Bombas has developed this Bombas Privacy Policy and Cookie Policy (this “Privacy
Policy”) to demonstrate its commitment to protecting the privacy of users of
the www.bombas.com website and our other digital properties that contain a link
to this Privacy Policy (collectively, our “Site”). This Privacy Policy sets
forth how we collect information from users of our Site and how we use that
information. In this Privacy Policy, we refer to information that constitutes
“personal data” or “personal information” (or another term with a substantially
similar definition and obligations) under applicable data protection law as
“Personal Data”.
This Privacy Policy is intended to summarize and inform you of
our general privacy and data protection practices regarding the collection, use,
and disclosure of information when you use our Site, and the choices you have
with respect to that information.
Please read this Privacy Policy carefully. Please note that, when used in this
Privacy Policy, the term “including” (as well as related terms such as “include”
and “includes”) means “including, but not limited to,” and is meant to be
inclusive, not exclusive. This Privacy Policy forms part of our Bombas Terms and
Conditions of Use (our “Terms and Conditions”). To read our Terms and
Conditions, click here.
By accessing our Site, you are consenting to the practices described in this
Privacy Policy to the extent permitted by applicable law. This Privacy Policy
may change from time to time. Each time you use the Site, the current version of
the Privacy Policy will apply. Accordingly, when you use our Site, you should
check the “Effective Date” at the top of the Privacy Policy and review any
changes since the last version.
We may collect information submitted by users, information received on the basis
of users’ visits to, interactions with, and activities on our Site, and other
information provided by third-party vendors. We may use various technologies
(e.g., “cookies”) on our Site to collect information about your device and about
your activities on our Site, including which pages of our Site that you visit.
For more information about such technologies, please see the “Data Collected
through User Visits, Interactions, and Activities” section below.
Please note that this Privacy Policy does not apply to the Personal Data of
members of our California Workforce in their capacity as members of our
California Workforce. We make available a separate “Bombas California Human
Resources Privacy Policy” to members of our California Workforce in respect of
such Personal Data. By “California Workforce”, we mean, collectively, any and
all California residents who are one or more of the following (in each case, in
their capacity as such): a job applicant to, an employee of, a director of, an
officer of, or an independent contractor of Bombas.
2. Data Collected through User Submissions
Information You Provide to Bombas
We collect and store information that you submit to us, including via
registration or purchase activities, via email, and via your communications and
interactions with our customer support team (including via email and/or a
virtual customer support chatbot(s) on our Site). If you identify yourself by
sending us an email or include your email address in a communication to our
customer support team, we collect and store your email address and any other
information you provide in your email or other communication. As described in
more detail in the “Use of Data” section below, we use this information for our
operational and commercial purposes, including to provide, maintain, and improve
our Site, products, and services and to contact and/or identify you and/or send
you information, including marketing information, about our products, in each
case to the extent permitted by applicable law. As described in more detail in
the “Chatbot Feature and Automated Customer Service Technology” subsection of
Section 3 (“Data Collected through User Visits and Interactions”) below, our
third-party customer support technology (including chatbot) vendor may also use
your customer service-related communications with us (e.g., emails and chatbot
messages) to train its automated systems and inform its services that utilize
the output of such automated systems.
While using our Site, we may ask you to provide us with certain information,
which we may also use for our operational and commercial purposes, including to
contact and/or identify you and/or send you information, including marketing
information, about our products, in each case to the extent permitted by
applicable law. Such information includes:
* Email address
* First name and last name
* Phone number
* Address (City, State, Province, ZIP/Postal code, Country)
Third-Party Payment Processing Providers, Financial Information, and Payment
“Tokens”
We use one or more third-party payment processing providers in connection with
our products and services. If you provide your financial account number (such
as credit card number or debit card number) in connection with your payment for
our products and/or services, please be aware that: (i) you are providing such
financial account number to the applicable third-party payment processing
provider (currently, Braintree (if not otherwise elected by you), or Shopify,
Shop Pay, Amazon, Afterpay, Stripe or PayPal (if and as elected by you)) (not to
Bombas); (ii) Bombas does not access, store, or otherwise process such financial
account number; and (iii) the processing of such financial account number and
any and all other data required or otherwise collected by such third-party
payment processing provider (such as name, email address, phone number, postal
address, commercial information, etc.) is subject to the applicable terms,
conditions, and policies of such third-party payment processing provider (each
of which may be modified from time to time by such third-party payment
processing provider). We may receive from, and provide to, the payment
processing provider a randomly-generated payment “token” in connection with your
Bombas purchases.
3. Data Collected through User Visits and Interactions
Use of Cookies, Pixels, and Similar Technologies
We use cookies, pixels, and similar online technologies to collect information,
including to understand visitor activity on our Site and to help improve
visitors’ experience while using our Site.
A cookie is a small alphanumeric text file sent by a web server and placed on
your computer by your web browser. Cookies can be divided into two different
types: session and persistent. Session cookies are typically deleted when you
close your browser. Persistent cookies, in contrast, remain stored on your
computer after you close your browser until they are deleted either because they
expire or you delete them.
Cookies are often used in conjunction with other technologies to understand
online behavior. For example, Bombas uses cookies in conjunction with pixels,
which are small snippets of code, to associate particular online activities to a
browser or device (e.g., to understand that a browser or device has visited a
specific page of our Site and/or to understand the total number of unique users
that have visited a specific page of our Site).
We use cookies, pixels, and similar technologies for our operational and
commercial purposes, including: for customizing your experience and
interactions, such as highlighting your recently viewed items, remembering items
you may have put in your “Cart”, tracking your activities on our Site, in
connection with “Tailored Advertising” (which associates a user’s activity and
interest information, demographic information, geographic information, and
similar information with a browser cookie or other online identifier in order to
provide more useful and relevant advertising), and other customization purposes;
for measurement and analytics; and for fraud prevention and detection and other
security purposes. Certain types of Tailored Advertising are sometimes called
“online behavioral advertising”, “interest-based advertising”, “cross-context
behavioral advertising”, or “targeted advertising”.
Not all of the cookies that we use are strictly necessary to access our Site.
You may set your browser to refuse all cookies or all third-party cookies or to
indicate when a cookie is being set. However, if you do not accept cookies,
parts of our Site may function differently and you may not be able to use some
portions or features of our Site. For more information about how to manage your
cookies and your cookie preferences, please use the “help” menu of your web
browser or explore the customer support sections of your web browser. To “opt
out” of Tailored Advertising via cookies, please see the “Opt-Out – Right to
Withdraw/Revoke Consent” subsection of Section 9 (“Your Choices”) below.
Usage Data
Some of the data we collect consists of passive data concerning your device and
how you access and use our Site (“Usage Data”). This Usage Data includes
information such as your computer's Internet Protocol (“IP”) address, browser
type, and browser version, as well as the pages of our Site that you visit, the
times and dates of your visits, the time spent on, and interactions with, those
pages, location data, and diagnostic data. You can enable or disable location
services when you use our Site at any time, through your device settings. We
may use Usage Data to provide, maintain, and improve our Site, products, and
services, including to understand visitors’ activities on our Site, to help
improve visitors’ experience while using our Site, to strengthen the security of
our Site, and to improve the functionality of our Site.
Third-Party Controller Personal Data
We may use the services of third-party vendors (including in connection with our
use of cookies, pixels, and similar technologies) that control the collection of
Personal Data on our Site (such collected Personal Data, “Third-Party Controller
Personal Data”). Such vendors may include, but may not be limited to, Meta,
Google, Microsoft, Pinterest, AppLovin, and other third parties (including
third-party advertising, marketing, and data service companies) that place
cookies, pixels, and/or similar online technologies on our Site (including to
monitor and analyze the use of our Site and for Tailored Advertising) and
third-party payment processing providers. In addition to our use of Personal
Data (including Third-Party Controller Personal Data) described in this Privacy
Policy, such third-party vendors may use Third-Party Controller Personal Data
for their own purposes, including: to provide, maintain, improve, and develop
their own services, which may include their AI-powered technologies and
software; for measurement and analytics; for Tailored Advertising and
other customization purposes; and for fraud prevention and detection and other
security purposes. To learn more about Meta’s processing of information
(including information collected on our Site through Meta Ads), please visit
https://www.facebook.com/privacy/policy/; to learn more about Google’s
processing of information (including information collected on our Site through
Google Analytics and/or Google Advertising), please visit
https://policies.google.com/technologies/partner-sites; to learn more about
Microsoft’s processing of information (including information collected on our
Site through Microsoft Clarity and/or Microsoft Advertising),
please visit https://privacy.microsoft.com/en-US/privacystatement; to learn more
about Pinterest’s processing of information (including information collected on
our Site through Pinterest’s advertising service), please visit
https://policy.pinterest.com/en/privacy-policy; and to learn more about
AppLovin’s processing of information (including information collected on our
Site through AppLovin’s advertising service), please visit
https://www.applovin.com/privacy/. By using our Site, you are agreeing to
data collection, use, and other processing by our third-party vendors (including
Meta, Google, Microsoft, Pinterest, and AppLovin).
Tailored Advertising
We use third-party services to advertise our products and services to you after
you visit our Site. We and our third-party vendors use cookies, pixels, and
similar technologies on our Site and in third-party services (including in
emails and advertisements and on other digital properties) to collect and
process information about your activities across time and services for purposes
of associating the different devices you use, and delivering relevant Tailored
Advertising and/or other content to you and others on our Site and in
third-party services or third-party digital properties after you have left our
Site. In addition to the use of such technologies, we may also upload customer
lists (including email addresses and/or phone numbers) to third-party vendors,
such as Meta and Google, to have customized ads served to people (or people
similar to people) who have visited our Site (“Email-Based Advertising” or
“Matched Ads”). Email-Based Advertising may be considered a kind of Tailored
Advertising.
Chatbot Feature and Automated Customer Service Technology
Our Site includes a chatbot feature that allows you to engage with us directly
on our Site. The chatbot is operated by a third-party partner and may collect,
store, record, and monitor your communications with us. That information may be
shared with our third-party partners in accordance with this Privacy Policy. Our
chatbot service provider (currently, Gladly) may also use those communications
and other customer service-related communications with us (e.g., emails) to
train its automated systems and inform its services that utilize the output of
such automated systems; to learn more about Gladly’s processing of
information, please visit https://www.gladly.com/privacy-policy/. For purposes
of this Privacy Policy, Personal Data included in such customer service-related
communications is Third-Party Controller Personal Data.
4. Information from Other Third Parties
We may also receive information about you from third parties, and we may use
such information, by itself and/or in combination with information we collect
from you, for our operational and commercial purposes, including for marketing
and advertising purposes, such as to send you information about our products and
services and to engage in advertising, including Tailored Advertising.
5. Use of Data
If and as permitted by applicable law, we use the information we collect and/or
receive for our operational and commercial purposes, which may include:
* Product, Service, and Contract Fulfillment (including to manage, perform, and
administer our contracts)
* Customer Support (including to manage and administer our relationships with
our customers and potential customers, and to maintain and improve the
experiences of our customers and potential customers)
* Quality Assurance and Supply Chain Management (including to assist in buying
decisions)
* Site Performance and Administration (including to measure and analyze the
number of visitors to different sections and pages of our Site, to determine
how best to enhance the usability and performance of our Site, and to detect
and prevent fraud)
* Marketing and Advertising (to send marketing information about our products
and services to consumers, and to engage in advertising, including Tailored
Advertising)
* Other Communications with Customers
* Internal Financial, Employment, and Administrative Purposes
* Compliance with Legal/Regulatory Obligations
6. Retention of Personal Data
Bombas will retain your Personal Data only for as long as is reasonably
necessary for the purposes set out in this Privacy Policy. The criteria used to
determine the retention periods include: (i) how long the Personal Data is
needed to provide our products and services (including in connection with our
guarantees) and operate our business; (ii) the type of Personal Data collected;
and (iii) whether we have a legal, contractual or similar obligation or need to
retain the Personal Data (e.g., in connection with mandatory data retention
laws, government orders to preserve data, and/or actual or anticipated legal
claims). In accordance with and subject to the above, and subject to any rights
you may have under applicable law:
* Purchase-Related Data: we may retain indefinitely the Personal Data we may
reasonably need in connection with any purchases from Bombas
(“Purchase-Related Data”), as we may need it for purposes of our guarantees
(such as our lifetime Happiness Guarantee)
* Third-Party Controller Personal Data: may be retained by the applicable third
party that controls collection in accordance with its own privacy policy
* Other Volunteered Personal Data: we may retain indefinitely the other
Personal Data that you directly provide to us (such as when you create a
Bombas account or sign up for our email, text, or other direct marketing)
(“Volunteered Personal Data”); however, without limiting any of your rights
under “Jurisdiction-Specific Information and Consumer Rights” below, you may
delete your Volunteered Personal Data at any time by emailing us
at privacy@bombas.com with “Delete My Volunteered Data” in the subject line
or delete your Volunteered Personal Data and other Personal Data by electing
“Delete/Erase My Personal Data/Information” via our privacy web form,
available by clicking HERE. Please note that, if you submit such a “request
to delete”: (i) we may have a reasonable need to retain certain of your
Personal Data, including Purchase-Related Data; and (ii) we will not delete
the Personal Data that we reasonably need to retain.
* Other Personal Data: we retain Personal Data other than Purchase-Related
Data, Third-Party Controller Data, or Other Volunteered Personal Data for as
long we reasonably need it (including to strengthen the security of our Site,
or if we are legally obligated to retain such data) before it is erased,
de-identified, or aggregated.
7. Data Security, and Transfers of Data across Jurisdictions
Data security is important to us, but please keep in mind that no method of
electronic storage or transmission (including over the Internet) is 100% secure.
While we strive to use reasonable and appropriate means to protect information,
we cannot guarantee its absolute security. We do and will take reasonable and
appropriate steps designed to ensure that your data is treated securely and in
accordance with this Privacy Policy.
Your information, including Personal Data, may be transferred to — and
maintained on — computers located outside of your state, province, country or
other governmental jurisdiction, in jurisdictions where the data protection laws
may differ than those from your jurisdiction. However, we will not transfer your
Personal Data to an organization or a country unless there are adequate controls
in place, including with respect to the security of your Personal Data.
If you are located outside of the United States and provide information to us,
please note that such information, including Personal Data, may be sent to, and
processed in, the United States and/or other countries. By providing us with
your Personal Data, you consent to such transfers to and subsequent processing
in such countries (including the United States), which your country may not
consider to provide for adequate privacy protections. You may withdraw your
consent at any time. The withdrawal of consent shall not affect the lawfulness
of processing based on consent before such withdrawal.
8. Provision and Disclosure of Data
General
We may provide or make available your information to service providers that
perform certain services on our behalf. These services may include: fulfilling
orders; processing payments; providing customer service (including through a
virtual customer support chatbot(s) on our Site) and marketing assistance;
performing business and sales analyses; providing, maintaining, and improving
our Site functionality and features offered through our Site; and providing
advertising and marketing services (including delivering Tailored
Advertising and email marketing campaigns, and analyzing and improving the
effectiveness of our advertising and marketing). These service providers may
have access to Personal Data needed to perform services on our behalf and,
subject to certain exceptions (including as described in the “Third-Party
Controller Personal Data” and “Chatbot Feature and Automated Customer Service
Technology” subsections of Section 3 (“Data Collected through User Visits and
Interactions”) above), are generally not permitted to disclose or use
non-aggregated Personal Data for any other purposes. We may also provide or make
available your information to Bombas affiliates. In addition, to the extent
permitted by applicable law, we may provide or make available your information
to third-party advertising, marketing, and data service companies in connection
with our use of their commercial data provision, enrichment, verification,
analytics, marketing and advertising products and services.
Disclosure for Law Enforcement or Legal Requirements
Under certain circumstances, Bombas may be required to disclose your information
if required to do so by law or in response to valid requests by public
authorities (e.g., a court or a government agency). Bombas will disclose your
information in the good faith belief that such action is necessary to:
* To comply with a legal obligation
* To protect and defend the rights or property of Bombas
* To prevent or investigate possible wrongdoing in connection with our Site
* To protect the personal safety of users of our Site or the public
* To protect against legal liability
Transfer of Data in the Event of Acquisition
In the event that another company acquires all or a majority of the assets of
our business through a consolidation, merger, equity purchase, asset purchase,
corporate reorganization, or other transaction, we reserve the right to transfer
all information that is in our possession or under our control to the acquiring
party.
9. Your Choices
Unsubscribe – Right to Withdraw/Revoke Consent
If you no longer want us to contact you or send you marketing and promotional
communications by email, text, postal mail and/or telephone: (i) you may
unsubscribe (a) from receiving our marketing and promotional emails by following
the unsubscribe link in such marketing and promotional emails and/or (b) from
receiving our text message marketing by replying STOP (or CANCEL, UNSUBSCRIBE,
END, or QUIT) to any such text message marketing; and (ii) you may unsubscribe
from other marketing and promotional communications by emailing us
at privacy@bombas.com or as otherwise may be expressly specified in such
marketing and promotional materials.
Opt-Out – Right to Withdraw/Revoke Consent
You may refuse or remove persistent targeting cookies by:
* “Opting out” of “interest-based advertising”/“online behavioral
advertising”/Tailored Advertising via third-party advertising cookies at the
following websites:
* http://www.aboutads.info/choices/
* http://youradchoices.ca/choices/
* youronlinechoices.com (by clicking the “Your ad choices” link after selecting
the appropriate country)
* Adjusting your browser settings to refuse or remove cookies.
Please note that you need to configure each browser on each device that you use
if you wish to opt-out or block some or all cookies for that browser. If you buy
a new device, upgrade or change web browsers or delete your opt-out cookies, you
will need to perform the applicable opt-out process again. In order for opt-out
processes to work, your browser must be set to accept third-party
cookies. Additional information about cookies is available
at https://youradchoices.com/choices-faq and www.youronlinechoices.com (by
clicking the “Frequently Asked Questions”/“FAQs” link after selecting the
appropriate country).
You may also elect not to receive or to receive (depending on the mobile device
operating system) “interest-based advertising”/“online behavioral
advertising”/Tailored Advertising in mobile application environments via the
privacy settings on your mobile device and as otherwise made available by the
applicable mobile device operating system.
In addition, you may opt-out of Email-Based Advertising by emailing us
at privacy@bombas.com, and specifying in your email that you wish to opt-out of
Email-Based Advertising.
Please note that: (i) there may be a slight delay between your unsubscribe or
opt-out election and the processing of such election; and (ii) we are not
responsible for third parties’ failure to comply with, or delay in complying
with, unsubscribe and/or opt-out elections.
You may also opt-out of specific services of third-party vendors that control
the collection of Third-Party Controller Personal Data on our Site, such as
Pinterest’s advertising service, via the personalization settings of such
third-party vendor. However, please note that such specific opt-out
functionality (i) may not be offered by each of those third-party vendors and
(ii) if offered, is limited to the services of the applicable third-party
vendor.
10. Jurisdiction-Specific Information and Consumer Rights
U.S. State Privacy Laws
Consumer Rights
If you are an individual who is a resident of a U.S. state with an effective
general privacy law (such as California under the California Consumer Privacy
Act, including as amended by the California Privacy Rights Act (as amended,
“CCPA”)) (each such law, a “State Privacy Law”), you have some or all of the
following rights with respect to your Personal Data, as set forth in the
applicable State Privacy Law:
* Right to Know/Access. You have the right to request that we disclose to you,
following your verifiable/authenticated request:
* The categories of Personal Data we have collected (about you
* The categories of sources from which the Personal Data is collected
* The business or commercial purpose for collecting, selling, or (under CCPA)
“sharing” Personal Data
* The categories of third parties with which we disclose Personal Data
* The specific pieces of Personal Data we have collected about you
* The categories of Personal Data about you that we disclosed for a “business
purpose”
* If we sell or (under CCPA) “share” your Personal Data:
* The categories of Personal Data that we sold or (under CCPA) shared about
you
* The categories of third parties to which your Personal Data was sold or
(under CCPA) shared, by category or categories of Personal Data for each
category of third parties to which the Personal Data was sold or (under
CCPA) shared
* Right to Delete. You have the right to request that we delete, following your
verifiable/authenticated request, the specific pieces of Personal Data we
have collected about you.
* Right to Correct. You have the right to request that we correct, following
your verifiable/authenticated request, any inaccurate Personal Data that we
have collected about you.
* Right to Data Portability. You have the right to request that we provide you,
following your verifiable/authenticated request, with a copy of the Personal
Data about you that we process by automated means in a portable and, to the
extent technically feasible, readily usable format that allows you to
transmit it to another party.
* Rights to “Opt-Out”. Based on your applicable State Privacy Law, you may have
some or all of the following rights:
* To direct us not to “sell” (as defined by the applicable State Privacy Law)
or (under CCPA) “share” your Personal Data
* To opt out of “targeted advertising” (as defined by the applicable State
Privacy Law), which is a type of Tailored Advertising
These State Privacy Law “opt-out” rights are different from the right to “opt
out” of “interest-based advertising”/“online behavioral advertising”/Tailored
Advertising described above in this Privacy Policy under the header “User Choice
– Opt-Out – Right to Withdraw/Revoke Consent”. (If you would like to opt-out of
our Tailored Advertising, please refer to that section of this Privacy
Policy.)
Please note that: (i) we do not process your sensitive Personal Data without
your consent, unless permitted by applicable law, and we do not collect, use, or
disclose your sensitive Personal Data for any purpose that would require us
under any State Privacy Law (such as CCPA) to offer a right to limit the use and
disclosure of such sensitive Personal Data; and (ii) we do not engage in
“profiling” (as defined by applicable State Privacy Laws) in furtherance of
“decisions that produce legal or similarly significant effects concerning
consumers” (as defined by applicable State Privacy Law).
* Right to Non-Discrimination. We may not discriminate against you because you
exercise any of your rights under your applicable State Privacy Law,
including by:
* Denying goods or services to you
* Charging you different prices or rates for goods or services, including
through the use of discounts or other benefits or imposing penalties
* Providing a different level or quality of goods or services to you
* Suggesting that you will receive a different price or rate for goods or
services or a different level or quality of goods or services
Please note the following:
* The process we currently use to verify or authenticate “requests to know /
access”, “requests to delete”, “requests to correct”, and “requests for data
portability” requires you to provide your email address, your postal address,
and information about your Bombas purchase history.
* We currently use the same process to comply with both a verified or
authenticated “request to know / access” and a verified or authenticated
“request for data portability”.
* If you submit a “request to delete”, we may have a reasonable need to retain
certain of your Personal Data, including for purposes of Bombas’s guarantees
(such as our lifetime Happiness Guarantee) and for certain other limited
purposes permitted by the applicable State Privacy Law. Therefore, if you
submit a “request to delete”, we will not delete the Personal Data that we
reasonably need to retain.
Methods of Submitting State Privacy Law Requests
How to Exercise Your “Right to Know/Access”, “Right to Delete”, “Right to
Correct”, and “Right to Data Portability”
If you are a resident of a U.S. state with an effective State Privacy Law, you
may submit requests under that State Privacy Law to exercise your “right to
know/access”, your “right to delete”, your “right to correct”, and/or your
“right to data portability” via either of the following methods:
* By web form, available by clicking HERE
* By toll-free telephone, to: 1-888-914-9661, PIN: 688703
Please note that if we notify you that we were unable to verify/authenticate
your “request to know/access”, “request to delete”, “request to correct”, or
“request for data portability”, you may appeal our determination by emailing us
at privacy@bombas.com and indicating why you disagree with our determination
(including by providing additional information to support your request).
How to Exercise Your “Right to Opt-Out”
If you are a resident of a U.S. state with an effective State Privacy Law, you
may exercise your State Privacy Law “right(s) to opt-out” via the following
method(s):
* By web form, available by clicking HERE
* Via the Global Privacy Control user-enabled universal opt-out mechanism, if
and when such a universal opt-out mechanism is legally required as a method
of opting out by the applicable State Privacy Law. (For more information
regarding Global Privacy Control, please visit the Global Privacy Control
website: https://globalprivacycontrol.org/.)
Please note that if you exercise your State Privacy Law “right(s) to opt-out”
via Global Privacy Control, we will process that election to the extent
technically feasible. However, if we receive such an opt-out signal, it may not
be technically feasible for us to associate the applicable browser/device ID
with your other Personal Data (e.g., your email address). To ensure that your
State Privacy Law opt-out election extends to Personal Data other than your
browser/device ID, please submit such State Privacy Law opt-out requests via
our web form.
We will maintain records of consumer requests made under State Privacy Laws and
how we responded to those requests in accordance with those State Privacy Laws.
Authorized Agents
If you are a resident of a U.S. state with an effective State Privacy Law, if
and as required by that State Privacy Law, you may use an “authorized agent” to
submit requests to exercise your “right to know”, your “right to delete”, your
“right to correct”, your “right to data portability”, and/or your State Privacy
Law “right(s) to opt-out” (as applicable) on your behalf under that State
Privacy Law. Your authorized agent will need to provide us with a copy of a
written permission that is signed by you and indicates that you have provided
such authorization.
Personal Data
We collect (and during the last 12 months have collected) the following
categories of Personal Data, from the following categories of sources, and for
the following business or commercial purposes to the extent permitted by
applicable law:
* Category of Personal Data: Identifiers (such as a real name, postal address,
email address, an online identifier, or an internet protocol address)
* Categories of Sources: We receive such information directly from consumers
(such as when they complete a purchase on our Site) and/or from third-party
vendors (such as vendors that use cookies, pixels, and other similar online
technologies on our Site and in third-party services (including in emails
and advertisements) and third-party data providers)
* Business/Commercial Purposes: For our operational and commercial purposes,
including: (i) managing, performing, and administering our contracts and
relationships with consumers, (ii) sending information (including marketing
information about our products) to consumers, and (iii) engaging in
marketing and advertising (including “targeted advertising” (under
applicable State Privacy Law) and other Tailored Advertising), and
“selling” (under applicable State Privacy Law) such Personal Data to,
and/or “sharing” (under CCPA) such Personal Data with, advertising,
marketing, and data service companies (in connection with our use of their
commercial data provision, enrichment, verification, analytics, marketing
and advertising products and services)
* Category of Personal Data: Characteristics of protected classifications under
California or federal law (such as gender and age)
* Categories of Sources: We receive such information from third-party
vendors, including vendors that perform analytics and Tailored Advertising
services for us and third-party data providers
* Business/Commercial Purposes: For our operational and commercial purposes,
including engaging in marketing and advertising (including “targeted
advertising” (under applicable State Privacy Law) and other Tailored
Advertising) and/or “selling” (under applicable State Privacy Law) such
Personal Data to, and/or “sharing” (under CCPA) such Personal Data with,
advertising, marketing, and data service companies (in connection with our
use of their commercial data provision, enrichment, verification,
analytics, marketing and advertising products and services)
* Category of Personal Data: Commercial information (such as records of the
products a consumer purchased)
* Categories of Sources: We receive such information directly from consumers
(based on the purchase activities of those consumers on our Site)
and/or from third-party vendors (such as third-party data providers)
* Business/Commercial Purposes: For our operational and commercial purposes,
including: (i) managing our supply chain (including with respect to buying
decisions; (ii) managing, performing, and administering our contracts and
relationships with consumers; (iii) engaging in marketing and advertising,
including “targeted advertising” (under applicable State Privacy Law) and
other Tailored Advertising; and/or “selling” (under applicable State
Privacy Law) such Personal Data to, and/or “sharing” (under CCPA) such
Personal Data with, advertising, marketing, and data service companies (in
connection with our use of their commercial data provision, enrichment,
verification, analytics, marketing and advertising products and services)
* Category of Personal Data: Internet or other electronic network activity
information (such as browsing history, search history, and information
regarding interactions with our Site and our advertising)
* Categories of Sources: We receive such information from third-party
vendors, including ad platforms and vendors that use cookies, pixels, and
other similar online technologies on our Site and in third-party services
(including in emails and advertisements)
* Business/Commercial Purposes: For our operational and commercial purposes,
including (i) managing our supply chain (including with respect to buying
decisions), and (ii) engaging in advertising and marketing, including
“targeted advertising” (under applicable State Privacy Law) and other
Tailored Advertising, and/or selling (under applicable State Privacy Law)
such Personal Data to, and/or “sharing” (under CCPA) such Personal Data
with, advertising, marketing, and data service companies (in connection
with our use of their commercial data provision, enrichment, verification,
analytics, marketing and advertising products and services)
* Category of Personal Data: Audio, electronic, visual, thermal, olfactory, or
similar information
* Categories of Sources: We receive such information (which may include a
photo or a video) directly from consumers when they provide it to us
* Business/Commercial Purposes: For our operational and commercial purposes,
including engaging in advertising and marketing (including “targeted
advertising” (under applicable State Privacy Law) and other Tailored
Advertising)
* Category of Personal Data: Inferences (drawn from any of the other categories
of Personal Data) to create a profile about a consumer reflecting, for
example, a consumer’s product preferences
* Categories of Sources: We receive such information from third-party
vendors, including vendors that perform analytics and remarketing services
for us
* Business/Commercial Purposes: For our operational and commercial purposes,
including to engage in “targeted advertising” (under applicable State
Privacy Law) and other Tailored Advertising
We also collect and process (and during the last 12 months have collected and
processed) logins and passwords directly from consumers for their Bombas
accounts, and each such account login, in combination with the applicable
password, may be considered “sensitive” Personal Data under certain State
Privacy Laws (such as CCPA). We also may collect and process (and during the
last 12 months may have collected and processed) other sensitive Personal Data
if consumers voluntarily provided such information to us in a communication
(such as an email or via our customer service chatbot) (“Volunteered Sensitive
Data”). We do not process your sensitive Personal Data without your consent,
unless permitted by applicable law, and we do not knowingly collect, use, or
disclose your sensitive Personal Data for any purpose that would require us
under any State Privacy Law (such as CCPA) to offer a right to limit the use and
disclosure of such sensitive Personal Data. We also do not use your Personal
Data to create a profile in furtherance of “decisions that produce legal or
similarly significant effects concerning a consumer” (as defined by applicable
State Privacy Law). In addition, we do not knowingly collect Personal Data from
children without the consent of the child’s parent or guardian. (For more
information, please see the “Children’s Privacy” section below.)
Disclosure of Personal Data
* “Disclosures for a Business Purpose”: We disclose (and during the last 12
months have disclosed) each of the above categories of Personal Data for a
“business purpose” (as defined by CCPA) with our authorized service providers
that perform certain services on our behalf, including fulfillment, shipping,
and handling providers, payment processing providers, data analytics
providers, technology service providers (including our customer support
technology (including chatbot) vendor), and advertising and marketing service
providers. These services may include fulfilling orders, processing credit
card payments, providing customer service (including through a virtual
customer support chatbot(s) on our Site) and marketing assistance, performing
business and sales analysis, supporting our Site functionality and supporting
other features offered through our Site, and providing advertising and
marketing services (including delivering marketing campaigns and analyzing
and improving the effectiveness of our advertising and marketing).
* “Sales”, “Sharing”, and Use for “Targeted Advertising”: We “sell” (as defined
by applicable State Privacy Law), “share” (as defined by CCPA), and/or use
for “targeted advertising” (as defined by applicable State Privacy
Law) (and during the last 12 months have sold, shared, and/or used for
targeted advertising) each of the above categories of Personal Data (other
than data that may be considered “sensitive” Personal Data)
to/with advertising, marketing, and data service companies in connection with
our, their, and their respective customers’ marketing, advertising, and other
business and commercial activities (in connection with our use and/or their
provision of their advertising and marketing services and their commercial
data provision, enrichment, verification, and analytics products and
services). (For more information on our use of such products and services,
including the collection and use of Personal Data by such companies, please
see the “Third-Party Controller Personal Data” and “Tailored Advertising”
subsections of Section 3 (“Data Collected through User Visits and
Interactions”) above.) We also may be considered to sell or share: (i) each
of the above categories of Personal Data (other than “Audio, electronic,
visual, thermal, olfactory, or similar information”, “Inferences”, and data
that may be considered “sensitive” Personal Data) to/with payment service
processing providers in connection with our use of their services (for more
information on our use of such services, please see the “Third-Party Payment
Processing Providers, Financial Information, and Payment “Tokens”” subsection
of Section 2 (“Data Collected through User Submissions”) above); and (ii)
each of the above categories of Personal Data (including Volunteered
Sensitive Data) to our third-party customer support technology (including
chatbot) vendor, which may use such Personal Data to train its automated
systems and inform its services that utilize the output of such automated
systems. Without required affirmative authorization, we do not knowingly
“sell” (as defined by the applicable State Privacy Law) or “share” (as
defined by CCPA) the Personal Data of individuals under the age of 16 or use
such Personal Data for “targeted advertising” (as defined by the applicable
State Privacy Law). If you are a resident of a U.S. state with an effective
State Privacy Law, you have the right, at any time, to direct us under such
State Privacy Law not to “sell” (as defined by the applicable State Privacy
Law) your Personal Data, “share” (as defined by CCPA) your Personal Data,
and/or use your Personal Data for “targeted advertising”, as set forth in the
applicable State Privacy Law. You may exercise such “Rights to Opt-Out” by
(i) clicking the link below, which takes you to the web form listed above
under the header “Jurisdiction-Specific Information – United States – Methods
of Submitting Requests” (and available by clicking HERE), or (ii) if and when
a universal opt-out mechanism is legally required as a method of opting out
by the applicable State Privacy Law, via the Global Privacy Control
user-enabled universal opt-out mechanism.
YOUR PRIVACY CHOICES
California
Response to "Do Not Track" Signals
We do not support browser “Do Not Track” (DNT) signals, and do not change any of
our data collection or use practices when we receive such signals. “Do Not
Track” is a preference you can set in your web browser. We will continue to
evaluate potential responses to “Do Not Track” signals in light of industry
developments or legal changes.
However, while we do not support “Do Not Track” signals, we do honor opt-out
signals received from Global Privacy Control or any other California-certified
user-enabled universal opt-out mechanism as the applicable user’s election to
opt-out of the sale and/or sharing (each, as defined by CCPA) of their Personal
Data, to the extent technically feasible.
We are committed to honoring your privacy choices. For more information, please
see the “Your Choices” section above and the subsections above in this
“Jurisdiction-Specific Information and Consumer Rights” section.
Your California Privacy Rights under “Shine the Light”
California’s “Shine The Light” law permits certain individuals who
are California residents to annually request and obtain information free of
charge about what Personal Data is disclosed to third parties for direct
marketing purposes in the preceding calendar year. We do not distribute your
Personal Data to outside parties for their direct marketing without your
consent, except as provided for in this Privacy Policy.
For more information, please email us at privacy@bombas.com, with “California
Shine the Light Privacy Request” in the subject line, and your full name, email
address, postal address and specific services you have used in the body of your
email.
Notice of Financial Incentives
We may offer various financial incentives, such as discounts or other benefits
to customers from time to time. In some cases, there may be additional terms and
conditions applicable to a financial incentive, which we will present to you
when you sign up for the financial incentive.
For example, when you create a Bombas account, we provide you with free shipping
for products purchased on the Site. During the account creation process and when
you use your Bombas account thereafter, we collect Personal Data from you, such
as identifiers (like your name, email address or phone number), commercial
information (like purchase history and product preferences), inferences drawn
about your preferences and other categories of your Personal Data. We may use
this Personal Data to tailor your experience on our Site and our communications
to you based on products and services we think may be of interest to you, and
for measurement and analytics. We believe that the benefits you receive from
creating and using a Bombas account, including our offer of free shipping, are
reasonably related to the value of your Personal Data. You can create a Bombas
account and opt into this financial incentive by following the applicable
sign-up or participation instructions on our Site or in our marketing and
promotional messages. You can opt-out at any time by contacting us
at privacy@bombas.com to delete your account.
Washington
To read our Washington Health Data Privacy Policy, which describes our privacy
practices regarding the collection, use, and sharing of “consumer health data”
of Washington state “consumers” under the Washington My Health My Data Act and
the choices such consumers have with respect to that information, please
click HERE.
European Economic Area, Switzerland, United Kingdom, and Brazil.
Legal Bases (GDPR and LGPD)
The EU General Data Protection Regulation (GDPR) requires a “legal basis” for
processing “personal data” (as defined by GDPR) of European Economic Area (which
includes, for purposes of this Privacy Policy, Switzerland and the United
Kingdom) (“EEA”) data subjects, and the Brazilian General Data Protection Law
(LGPD) requires a "legal basis" for processing "personal data" (as defined by
LGPD) of Brazil data subjects. If you are an EEA or Brazil data subject,
Bombas’s legal basis for collecting, using, and disclosing the “personal data”
described in this Privacy Policy will depend on the personal data we collect,
the specific context in which we collect it, and the specific purposes for which
we collect and use it, including as follows:
* Purpose: To respond to requests and questions, including about our products
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): Such responses may be necessary to manage and perform our
contracts (including our Terms and Conditions) with the applicable data
subject or to take steps at the request of the data subject prior to
entering into a contract. In addition, we have a legitimate interest in
managing our relationships with our customers and potential customers and
to ensure that we are effective and efficient as we can be and that we
optimize the experience and satisfaction of our customers.
* Purpose: To provide customer support
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): Such support may be necessary to manage and perform our
contracts (including our Terms and Conditions) with the applicable data
subject or to take steps at the request of the data subject prior to
entering into a contract.
* In addition, we have a legitimate interest in providing customer support
and in optimizing the experience and satisfaction of our customers.
* With your consent, if required by applicable law.
* Purpose: To provide goods and services to our customers, and otherwise to
perform our contracts with our customers
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): To manage and perform our contracts (including our Terms and
Conditions) with the applicable data subject
* Purpose: To maintain, administer, improve, and customize our Site, products,
and services
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): We have a legitimate interest in maintaining and improving
the quality and efficiency of the products and services offered to our
customers and potential customers, and in optimizing the experience and
satisfaction of our customers.
* With your consent, if required by applicable law
* Purpose: The day-to-day running and management of our business and the
products and services offered to customers
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): We have a legitimate interest in managing our business,
including for operational purposes, such as supply chain management
(including with respect to buying decisions) and financial, employment, and
administrative decision-making
* Purpose: For fraud prevention and detection and other security purposes
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): We have a legitimate interest in preventing and detecting
fraud, especially in connection with our Site and our products and services
* Purpose: In response to diligence investigation inquiries by third parties
that are evaluating the prospect of acquiring all or part of our business,
assets, or equity, or that succeed us in carrying on our business
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): We have a legitimate interest in managing our business,
including for operational, financial, employment, and administrative
purposes.
* Purpose: To enforce or defend our rights
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): To manage and perform our contracts (including our Terms and
Conditions) with the applicable data subject and, if applicable, to comply
with our legal or regulatory obligations
* Purpose: To investigate, manage, and resolve complaints and claims
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): To manage and perform our contracts (including our Terms and
Conditions) with the applicable data subject and, if applicable, to comply
with our legal or regulatory obligations
* Purpose: To investigate, manage, and resolve regulatory matters,
investigations, and claims
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): To comply with our legal or regulatory obligations
* Purpose: To provide or make available data to police, law enforcement, tax
authorities or other government agencies where we have a legal obligation and
to comply with applicable laws, regulations or codes of practice
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): To comply with our legal or regulatory obligations
* Purpose: To allow you to participate in interactive features of our Site when
you choose to do so
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): With your consent, if required by applicable law
* Purpose: For marketing and advertising, including Tailored Advertising
* Legal Basis(es), if and to the extent applicable in the EEA or Brazil (with
respect to “personal data” of EEA or Brazil data subjects,
respectively): respectively): With your consent, if required by applicable
law. If you no longer wish to consent to Tailored Advertising, you can
withdraw your consent at any time (please see the “Opt-Out – Right to
Withdraw/Revoke Consent” subsection of Section 9 (“Your Choices”) above).
* If you wish to stop receiving marketing communications from us, you can
unsubscribe by following the unsubscribe link in our marketing and
promotional emails or the instructions provided in any other
communication we send (please see the “Unsubscribe – Right to
Withdraw/Revoke Consent” subsection of Section 9 (“Your Choices”) above).
Your Rights under GDPR
If you are an EEA data subject and certain requirements are fulfilled, you have
the following data protection rights, as set forth in GDPR:
* Right of Access. You have the right to access your personal data.
* Right to Erase. You have the right to have us erase your personal data.
* Right to Data Portability. You have the right to be provided with a copy of
your personal data in a structured, machine-readable and commonly used format
(or have this transferred to a third party).
If you wish to exercise your “Right of Access”, “Right to Erase”, or “Right to
Data Portability”, please visit our web form or email us
at EuropePrivacy@bombas.com. Please note that: (i) we may ask you to verify
your identity before responding to such requests; and (ii) the process we
currently use to comply with a verified exercise of the “right to data
portability” is the same as the process we currently use to comply with a
verified exercise of the “right of access”.
* Right of Rectification. You have the right to have your personal
data rectified / updated if that information is inaccurate or incomplete.
* Right to Object. You have the right to object to our processing of your
personal data carried out for our legitimate reasons and/or for direct
marketing, including profiling that is related to such direct marketing.
* Right of Restriction. You have the right to request that we restrict the
processing of your personal data (i.e., we would need to secure and retain
the personal data for your benefit but not otherwise use it).
If you wish to exercise one of the above-mentioned rights, please send us your
request via email to: EuropePrivacy@bombas.com. Please note that we may ask you
to verify your identity before responding to such requests.
* Right to Withdraw/Revoke Consent. You also have the right to withdraw your
consent at any time where Bombas relied on your consent to process your
personal data.
* If you wish to exercise such right with respect to “interest-based
advertising”/“online behavioral advertising”, you can do so through the
applicable mechanisms set forth in the “Opt-Out – Right to Withdraw/Revoke
Consent” subsection of Section 9 (“Your Choices”) above.
* If you wish to exercise such right with respect to the advertising and
marketing we communicate by email, postal mail, or telephone, you can do so
through the applicable mechanisms set forth in the “Unsubscribe – Right to
Withdraw/Revoke Consent” subsection of Section 9 (“Your Choices”) above.
You also have the right to complain to a data protection authority about our
collection and use of your personal data. We would, however, appreciate the
opportunity to address your concerns before you approach a data protection
authority, and would welcome you directing an inquiry first to us
at: EuropePrivacy@bombas.com.
GDPR and Third-Party Controller Personal Data
Third-party vendors that control the collection of Third-Party Controller
Personal Data of EEA data subjects on our Site may be considered “joint
controllers” or “independent controllers” under GDPR and, therefore, responsible
for enabling the rights of EEA data subjects under GDPR with respect to
applicable Third-Party Controller Personal Data stored by such third-party
vendors. For more information about Third-Party Controller Personal Data, please
see the “Third-Party Controller Personal Data” subsection of Section 3 (“Data
Collected through User Visits and Interactions”) above. For information about
the contact details of each such third-party vendor and, if applicable, its GDPR
representative and/or data protection officer, please see their privacy policy.
Your Rights under LGPD
If you are a Brazil data subject and certain requirements are fulfilled, you
have the following data protection rights, as set forth in LGPD:
* Right of Access. You have the right to access your personal data.
* Right of Deletion. You have the right to have us delete your personal data.
* Right to Data Portability. You have the right to be provided with a copy of
your personal data in a structured, machine-readable and commonly used format
(or have this transferred to a third party).
If you wish to exercise your “Right of Access”, “Right of Deletion”, or “Right
to Data Portability”, please visit our web form or email us
at BrazilPrivacy@bombas.com. Please note that: (i) we may ask you to verify
your identity before responding to such requests; and (ii) the process we
currently use to comply with a verified exercise of the “right to data
portability” is the same as the process we currently use to comply with a
verified exercise of the “right of access”.
* Right of Confirmation. You have the right to have us confirm the existence of
our processing of your personal data.
* Right of Correction. You have the right to have your personal data corrected
if that information is incomplete, inaccurate, or out-of-date.
* Right to Deny Consent. You have the right to deny consent to the processing
of your personal data for which we rely on your consent as a legal basis, and
to information about the consequences of such denial. For more information,
please see the “Unsubscribe – Right to Withdraw/Revoke Consent” and “Opt-Out
– Right to Withdraw/Revoke Consent” subsections of Section 9 (“Your Choices”)
above, and the above “Legal Bases (GDPR and LGPD)” subsection of this
section.
* Right to Know about Data Sharing. You have the right to know about the
entities with which we have shared your personal data. For more information,
please see the “Provision and Disclosure of Data” section above.
If you wish to exercise one of the above-mentioned rights, please send us your
request via email to: BrazilPrivacy@bombas.com. Please note that we may ask you
to verify your identity before responding to such requests.
* Right to Withdraw/Revoke Consent. You also have the right to revoke your
consent at any time where Bombas relied on your consent to process your
personal data.
* If you wish to exercise such right with respect to “interest-based
advertising”/“online behavioral advertising”/Tailored Advertising, you can
do so through the mechanisms set forth in the “Your Choices – Opt-Out –
Right to Withdraw/Revoke Consent” section above.
* If you wish to exercise such right with respect to the advertising and
marketing we communicate by email, postal mail, or telephone, you can do so
through the mechanisms set forth in “Your Choices – Unsubscribe – Right to
Withdraw/Revoke Consent” section above.
11. Links to Third-Party Websites and Third-Party Features
There are a number of places on our Site where you may click on a link to access
another party’s website that does not operate under this Privacy Policy. For
example, if you click on an advertisement or a search result on our Site, you
may be taken to a third-party website that we have no ownership or control.
These third-party websites may independently solicit and collect from you and in
some instances provide us with information about your activities on those
websites. We strongly advise you to review the privacy policy of every site you
visit. We have no control over and assume no responsibility for the content,
privacy policies or practices of any third-party sites or services.
We may allow you to connect our Site to a third-party service or offer portions
of our Site through a third-party service (“Third Party Features”). If you use a
Third Party Feature, both we and the applicable third party may have access to
and use information associated with your use of the Third Party Feature, and you
should carefully review the third party’s privacy policy and terms of use. Some
examples of Third Party Features include the following:
* Liking, Sharing, and Logging-In. We may embed a pixel or other technology on
our Site that allows you to “like” or “share” content on, or log in to your
Bombas account through, third-party services, including social networks such
as Meta and Pinterest. If you choose to engage with such a third-party
service through our Site, we may collect any information you have authorized
the third-party service to provide to us (such as your user ID, billing
information, public profile information, email address, birthday, friends
list, and other account and profile data). Likewise, if you choose to engage
with such a third-party service through our Site or visit our Site while
logged in to that third-party service on your device or through our Site, the
third party may receive information about your activities on our Site and be
able to associate that information with information the third party already
has about you.
* Content on Social Networks; Hashtags. We may offer our content on social
networks such as a Meta, Pinterest, and Twitter. Any information you provide
to us when you engage with our content (such as through our brand page or via
our chatbot on Facebook Messenger) is treated in accordance with this Privacy
Policy. Also, if you publicly reference our Site on a third-party service
(e.g., by using a hashtag associated with Bombas in a tweet or post), we may
use your reference on or in connection with our Site.
* Customer Support Chatbot. We utilize a virtual chatbot(s) on our Site for
customer support purposes. That chatbot(s) is provided by a vendor that
provides us with such chatbot(s) and associated products and/or services.
That vendor has access to communications and underlying information
(including your Personal Data) in and/or from such chatbot(s) both to perform
services on our behalf and for its own purposes, but is generally not
permitted to disclose or use non-aggregated Personal Data for any purposes
other than (i) performing services on our behalf and (ii) training its
automated systems and informing its services that utilize the output of such
automated systems. For more information about such chatbot(s), please see the
“Chatbot Feature and Automated Customer Service Technology” subsection of
Section 3 (“Data Collected through User Visits and Interactions”) above.
12. Children's Privacy
Our Site is not intended for children, and we do not sell products for purchase
by children (as defined by applicable law). We sell children's products for
purchase by adults. If you are under 18, you may use our Services only with the
involvement and permission of a parent or guardian. We do not knowingly collect
Personal Data from children without the consent of the child’s parent or
guardian. If you are a parent or guardian and you believe that your child has
provided us with Personal Data without your consent, please contact us. (Please
see the “Contact Us” section below.) If we become aware that we have collected
Personal Data from children without verification of parental consent, we will
take steps to remove that Personal Data from our servers.
13. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review
this Privacy Policy periodically for any changes. Changes to this Privacy Policy
are effective when they are posted on this page. We will let you know via a
prominent notice on our Site, and we will update the "Effective Date" at the top
of this Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or
if you would like to contact our data protection representative, please feel
free to contact us by email to privacy@bombas.com, by phone (1-800-314-0980), or
by postal mail to the following address: Bombas LLC, 881 Broadway, 2nd Floor,
New York, NY 10003, USA. With respect to the EEA personal data we collect and
the Brazil personal data we collect, Bombas is the controller responsible for
such personal data. As the controller, we determine the purposes for which and
the manner in which such personal data are, or are to be, processed with respect
to our Site. If you are an EEA data subject and have any questions or concerns
about our privacy policies or practices, please feel free to email us
at EuropePrivacy@bombas.com. If you are a Brazil data subject and have any
questions or concerns about our privacy policies or practices, please feel free
to email us at BrazilPrivacy@bombas.com. If you experience difficulty in
accessing any part of our services or this Privacy Policy, please feel free to
call us at 1-800-314-0980 or to email us at hello@bombas.com.
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Privacy PolicyTerms and ConditionsDo Not Sell or Share My Personal
Information/Your Privacy ChoicesWA Privacy PolicyCookie Settings
Notice to Consumers: Bombas may collect "Identifiers", “Characteristics of
protected classifications" under California, federal or other applicable law,
"Commercial information", "Internet or other electronic network activity",
and/or "Geolocation data" when you visit this website, and may use such
information to draw inferences and for other operational and commercial
purposes. For more information, please see our Privacy Policy.
INTERNATIONAL SHIPPING UPDATE
We no longer offer shipping to locations outside of the United States.
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We and our partners use cookies and other personal data to operate and improve
the functionality of our website, manage our business, derive insights,
customize our content, marketing and advertising, and otherwise optimize the
experience and satisfaction of our customers. By clicking “I Agree” below, you
consent to such processing of personal data. You can manage your settings to
adjust your consent choices, including to withdraw consent, at any time by
changing your settings elections on this site. For more information, please
visit our Bombas Privacy Policy and Cookies Policy or click “Cookie Settings”
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We and our partners use personal data, such as cookies, IP addresses, and other
similar technologies, to operate and improve the functionality of our website,
manage our business, derive insights about our customers, customize our content,
marketing and advertising, and otherwise optimize the experience and
satisfaction of our customers.
We have no control over and assume no responsibility for the data protection
practices of any third party sites or services. To learn more about the
practices of the third-party partners listed below, we strongly advise you to
review their privacy policies.
For certain purposes, we may rely on a lawful basis other than consent to
process personal data. You can read more about this and how to object if we are
relying on our legitimate interests by reading our
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Such cookies are not strictly necessary, and include cookies that: (a) allow us
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how visitors use our website (for example, which pages of our website are the
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