www.enterprise.ca Open in urlscan Pro
2600:1408:c400:c::17cd:688f  Public Scan

URL: https://www.enterprise.ca/en/help/terms-of-use.html
Submission: On October 09 via api from CA — Scanned from CA

Form analysis 0 forms found in the DOM

Text Content

Main Content




Title Terms of Use Subtitle No subtitle set Description Get detailed information
on terms of use for the Enterprise Website and App. Alt text Lazy loading
Enabled CTA Text No CTA Text set


Enterprise

 * Careers Link opens in a new window
 * Help
   
   
   HELP & FAQS
   
   Get Answers
   
   --------------------------------------------------------------------------------
   
   CONTACT US
   
   Contact Us
   
   --------------------------------------------------------------------------------
   
   
 * CAN (English)
   
   
   SELECT A LANGUAGE
   
    * English
    * Français
   
   
 * Start a Reservation
 * View/Modify/Cancel Reservation
 * Find a Location
 * Browse Vehicles for Rent

Sign In / Join

Enterprise Mobile Menu
CAN (English)


SELECT A LANGUAGE

 * English
 * Français


 * Start a Reservation
 * View/Modify/Cancel Reservation
 * Find a Location
 * Browse Vehicles for Rent

 * Rent
 * Share
 * Learn
 * Inspiration
 * Locations
 * Business
 * Help

   
 * Careers Link opens in a new window
   

Back


RENT

Reservations
   
 * Car Rental
 * Start a Moving Truck or Van Reservation
 * View / Modify / Cancel
 * Get a Receipt
 * One-Way Car Rentals
 * Month or More Rentals®
   

Vehicles
   
 * Cars, SUVs, Trucks, Minivans & Vans
 * Moving Trucks & Vans
 * Exotics Cars
   

Replacement Vehicles
   
 * Dealership & Service Rentals
 * Rent a Car After an Accident
 * Payment Options
 * Rental Coverage
   

Businesses
   
 * Solutions for Business
 * Enterprise Truck Rental
 * Dealership Solutions & Technology
 * ARMS® Dealership
 * Manage Your Fleet
   


SHARE

Carsharing
   
 * About Enterprise CarShare
 * Start CarSharing
   


LEARN

The Company
   
 * About Us
 * Life at Enterprise
 * Total Mobility Solutions
 * Community & Sustainability
 * Enterprise Holdings®
 * Careers
   

Loyalty
   
 * Enterprise Plus® Program
 * Join Enterprise Plus®
   

Sponsorships
   
 * Disney®
 * NHL
   


INSPIRATION

Travel & Lifestyle
   
 * Travel & Lifestyle
 * Sustainability
 * Renewable Fuel Research
   


LOCATIONS

Car Rental Locations
   
 * Canada Car Rental Locations
 * International Car Rental Locations
   

Other Locations
   
 * Enterprise Truck Locations
 * CarShare Locations
 * Exotics Car Rental Locations
 * Fleet Management
   


BUSINESS

Dealership Solutions
   
 * Dealership Solutions & Technology
 * ARMS® Dealership
   

Solutions for Business
   
 * Enterprise Business Rental Program
 * Mileage Reimbursement Calculator
   


HELP

Help & FAQs
   
 * Get Answers
   

Contact Us
   
 * Contact Us
   


 * Rent
   Reservations
    
    * Car Rental
    * Start a Moving Truck or Van Reservation Link opens in a new window
    * View / Modify / Cancel
    * Get a Receipt
    * One-Way Car Rentals
    * Month or More Rentals®
   
   Vehicles
    
    * Cars, SUVs, Trucks, Minivans & Vans
    * Moving Trucks & Vans Link opens in a new window
    * Exotics Cars
   
   Replacement Vehicles
    
    * Dealership & Service Rentals
    * Rent a Car After an Accident
    * Payment Options
    * Rental Coverage
   
   Businesses
    
    * Solutions for Business
    * Enterprise Truck Rental Link opens in a new window
    * Dealership Solutions & Technology
    * ARMS® Dealership
    * Manage Your Fleet Link opens in a new window
   
   

 * Share
   Carsharing
    
    * About Enterprise CarShare
    * Start CarSharing Link opens in a new window
   
   

 * Learn
   The Company
    
    * About Us
    * Life at Enterprise
    * Total Mobility Solutions
    * Community & Sustainability
    * Enterprise Holdings® Link opens in a new window
    * Careers Link opens in a new window
   
   Loyalty
    
    * Enterprise Plus® Program
    * Join Enterprise Plus®
   
   Sponsorships
    
    * Disney®
    * NHL
   
   

 * Inspiration
   Travel & Lifestyle
    
    * Travel & Lifestyle
    * Sustainability
    * Renewable Fuel Research
   
   

 * Locations
   Car Rental Locations
    
    * Canada Car Rental Locations
    * International Car Rental Locations
   
   Other Locations
    
    * Enterprise Truck Locations Link opens in a new window
    * CarShare Locations
    * Exotics Car Rental Locations
    * Fleet Management Link opens in a new window
   
   

 * Business
   Dealership Solutions
    
    * Dealership Solutions & Technology
    * ARMS® Dealership
   
   Solutions for Business
    
    * Enterprise Business Rental Program
    * Mileage Reimbursement Calculator
   
   

 1. Home
 2. Terms of Use


TERMS OF USE (US, CA)

Enterprise Rent-A-Car
Website or Mobile App Terms of Use
Last Updated: 02/18/2010


INTRODUCTION

Enterprise Rent-A-Car (Enterprise or We) provides this Website (Site) or Mobile
App for your use, subject to these Terms of Use and all applicable laws and
regulations. Please read these Terms of Use carefully. By accessing and/or using
the Site or Mobile App, you fully and unconditionally accept and agree to be
bound by these Terms of Use. If you do not agree to them, please do not visit or
use the Site or Mobile App. Enterprise reserves the right to revise these Terms
of Use, so please check back periodically for changes. Your continued use of the
Site or Mobile App following the posting of any changes to these Terms of Use
constitutes your acceptance of those changes. Updates will be evidenced by a
more recent Last Updated date at the top of this page.

USE OF THE SITE OR MOBILE APP

Enterprise maintains the Site or Mobile App for your non-commercial personal
use. Your use of the Site or Mobile App for any other purpose is permissible
only upon the express prior written consent of Enterprise. Without limiting the
foregoing, you may not: (1) use the Site or Mobile App in a commercial manner,
including by distributing, transmitting or publishing the Site or Mobile App or
any of its content; (2) interfere with others’ use of the Site or Mobile App;
(3) impair the Site or Mobile App’s operation or interfere with or disrupt the
servers or networks connected to it; (4) interfere with Enterprise’s
intellectual property rights; (5) frame or otherwise co-brand the Site or Mobile
App or any of its content; (6) deep-link to any portion of the Site or Mobile
App; or (7) use the Site or Mobile App for any illegal purpose. We reserve the
right in our sole discretion to terminate or restrict your use of the Site or
Mobile App, without notice, for any or no reason, and without liability to you
or any third party. In such event, we may inform your Internet service provider
of your activities and take appropriate legal action.

SITE OR MOBILE APP MODIFICATIONS

We reserve the right, in our sole discretion, to modify, suspend or discontinue
any part of the Site or Mobile App at any time, without notice or liability to
you or any third party. We also reserve the right, in our sole discretion, to
impose limits on certain features and services.

PRIVACY POLICY

Enterprise takes your privacy seriously. Any information submitted on or
collected through the Site is subject to our Privacy Policy, the terms of which
are incorporated into these Terms of Use.

LINKS TO OTHER SITES OR MOBILE APPS

The Site or Mobile App may include links to third-party Websites or Mobile Apps.
Enterprise does not control and is not responsible for the content or privacy
policies of any linked site or mobile app, and the inclusion of any link on the
Site or Mobile App does not imply our endorsement of it.

RESERVATIONS AND TRANSACTIONS

All reservations and transactions made through the Site or Mobile App are
subject to Enterprise’s acceptance, which is in our sole discretion. Without
limitation, this means that Enterprise may refuse to accept or may cancel any
reservation or transaction, whether or not the reservation or transaction has
been confirmed, for any or no reason, in our sole discretion, and without
liability to you or any third party.

COUPONS

Enterprise provides specific discount coupons from time to time for the
exclusive use of employees or members of specific entities with which Enterprise
has a contractual relationship. These entity-specific coupons and the
proprietary codes affixed on them are our proprietary property and may only be
used by the employees or members of the specific entities for which the coupons
apply. UNAUTHORIZED USE OR DUPLICATION OF ANY OF OUR ENTITY-SPECIFIC DISCOUNT
COUPONS IS STRICTLY PROHIBITED

ELECTRONIC COMMUNICATIONS

By using the Site or Mobile App, you consent to receiving electronic
communications and notices from Enterprise. You agree that any notice,
agreement, disclosure or other communications that we send to you electronically
will satisfy any legal communication requirements, including that such
communications be in writing.

INTELLECTUAL PROPERTY

All copyrightable text, graphics, sound, downloads, software and other material
(collectively, the “Content”), the selection, compilation, arrangement and
presentation of all materials, and the overall design of the Site or Mobile App
are copyrighted by Enterprise and are protected by law. All rights reserved. You
may print a copy of the Content on your computer only for your own personal,
non-commercial home use, provided that you do not remove any copyright,
trademark or other proprietary notices from the Content. Any other use of the
Content is strictly prohibited, unless you have our prior written permission.
The Site or Mobile App may also contain content that is owned by third parties,
including our advertisers. You may use such third-party content only as
expressly authorized by the applicable owner. All requests for permission to
reprint or make any other use of the Content should be addressed to Intellectual
Property Manager, Copyright Reprint Permission, 600 Corporate Park Drive, St.
Louis, Missouri 63105 or nicadmin@erac.com. Enterprise does not warrant that
your use of materials displayed on or linked to the Site or Mobile App will not
infringe the rights of third parties.

Claims of Copyright Infringement. If you in believe that materials posted on the
Site or Mobile App violate your intellectual property rights, please contact
Enterprise at Intellectual Property Manager, Intellectual Property Questions,
600 Corporate Park Drive, St. Louis, Missouri 63105 or nicadmin@erac.com. Please
include: (1) an electronic or physical signature of the person authorized to act
on behalf of the owner of the copyright or other proprietary interest; (2) a
description of the copyrighted work or other protected material that you claim
has been infringed upon; (3) a description of where the material is located on
the Site or Mobile App; (4) your address, telephone number and e-mail address;
(5) your statement that you have a good faith belief that the disputed use is
not authorized by the copyright or other interest owner, its agent or the law;
and (6) your statement, made under penalty of perjury, that the information in
your notice is accurate and that you are the copyright or other interest owner
or are authorized to act on the owner’s behalf. ENTERPRISE, the “e” logo,
WWW.ENTERPRISE.COM, ENTERPRISE.COM, WE’LL PICK YOU UP, ARMS, ECARS, MONTH OR
MORE, CORPORATE CLASS, EVERYDAY SALE are included in the family of trademarks
and service marks owned by Enterprise(this is not an all-inclusive list of
Enterprise’s trademarks and service marks). Trademarks and service marks
designated with the “®” symbol are registered with the U.S. Patent and Trademark
Office and with numerous foreign countries. Other trademarks and service marks
belonging to Enterprise may be designated with the “SM” or “TM” symbols. Our
trademarks and service marks may not be used in connection with any product or
service without our prior written permission. All other brands, trademarks and
names not owned by Enterprise that appear on the Site or Mobile App are the
property of their respective owners, who may or not be affiliated with,
connected to or endorsed by Enterprise.

Enterprise has a number of pending patent applications, both US and foreign,
covering various aspects of this Site or Mobile App, and users are cautioned
from copying, adopting, using or otherwise borrowing any techniques, menu
operations, or other functional aspects or features as doing so may well result
in liability for patent infringement.

USE OF INFORMATION SUBMITTED

You agree that Enterprise is free to use any comments, information or ideas
contained in any communication you may send to us, without compensation,
acknowledgement or payment to you, for any purpose whatsoever, including, but
not limited to, developing, manufacturing and marketing products and services
and creating, modifying or improving the Site or Mobile App or other products or
services.

INTELLECTUAL PROPERTY

ENTERPRISE, the “e” logo, WWW.ENTERPRISE.COM, ENTERPRISE.COM, WE’LL PICK YOU UP,
ARMS, ECARS, MONTH OR MORE, CORPORATE CLASS, EVERYDAY SALE are included in the
family of trademarks and service marks owned by Enterprise(this is not an
all-inclusive list of Enterprise’s trademarks and service marks). Trademarks and
service marks designated with the “®” symbol are registered with the U.S. Patent
and Trademark Office and with numerous foreign countries. Other trademarks and
service marks belonging to Enterprise may be designated with the “SM” or “TM”
symbols. Our trademarks and service marks may not be used in connection with any
product or service without our prior written permission. All other brands,
trademarks and names not owned by Enterprise that appear on the Site are the
property of their respective owners, who may or not be affiliated with,
connected to or endorsed by Enterprise.

Enterprise has a number of pending patent applications, both US and foreign,
covering various aspects of this Site, and users are cautioned from copying,
adopting, using or otherwise borrowing any techniques, menu operations, or other
functional aspects or features as doing so may well result in liability for
patent infringement.

USE OF INFORMATION SUBMITTED

You agree that Enterprise is free to use any comments, information or ideas
contained in any communication you may send to us, without compensation,
acknowledgement or payment to you, for any purpose whatsoever, including, but
not limited to, developing, manufacturing and marketing products and services
and creating, modifying or improving the Site or Mobile App or other products or
services.

NO WARRANTY

While we use our best efforts to maintain the accuracy and reliability of the
Site or Mobile App, we do not warrant or represent that it will always function
or be error-free. We assume no responsibility or liability for errors or
omissions on the Site or Mobile App or for problems with its operation. Your
access and use of the Site or Mobile App are at your own risk. Without limiting
the foregoing, THE SITE OR MOBILE APP, ITS CONTENT AND ANY PRODUCT OR SERVICE
OFFERED THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND
NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of certain
warranties, so the above may not apply to you.

LIMITATION OF LIABILITY

IN NO EVENT SHALL ENTERPRISE, ITS RELATED COMPANIES, AND EACH SUCH COMPANY’S
DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR IN
CONNECTION WITH YOUR ACCESS, USE OR INABILITY TO USE THE SITE OR MOBILE APP, ANY
INFORMATION PROVIDED BY THE SITE OR MOBILE APP OR ANY TRANSACTION ENTERED INTO
THROUGH THE SITE OR MOBILE APP. Some jurisdictions do not allow the exclusion of
certain damages, so the above may not apply to you. If any authority holds any
portion of this section to be unenforceable, then liability will be limited to
the fullest extent permitted by applicable law.

INDEMNITY

You agree to indemnify and hold Enterprise and its related companies and each of
their respective directors, officers, employees and agents harmless from and
against any third-party claim or cause of action, including reasonable
attorneys’ fees and costs, arising, directly or indirectly, in whole or in part,
out of your access or use of the Site or Mobile App or your violation of any law
or the rights of any person.

DISPUTES

These Terms of Use shall be governed by and construed in accordance with the
laws of the State of Missouri, United States of America, without regard to its
conflict of law principles. Any action to enforce these Terms of Use shall be
brought in the federal court in the Eastern District of Missouri or the state
courts located in St. Louis County, Missouri. By using the Site or Mobile App,
you consent to the jurisdiction and venue of these courts. Except where
prohibited, you agree that any and all disputes, claims and causes of action
directly or indirectly arising out of the Site or Mobile App shall be resolved
individually, without resort to any form of class action. Any claim or cause of
action you may have with respect to the Site or Mobile App must be commenced
within one (1) year after the claim or cause of action arises, regardless of any
law to the contrary.

GENERAL

If any provision of these Terms of Use is held to be invalid or unenforceable,
that provision shall be construed consistent with applicable law, and the
remaining provisions shall be enforced. Headings are for reference purposes only
and in no way define, limit, construe or describe the scope of such section. Our
failure to enforce any provision of these Terms of Use shall not constitute a
waiver of that or any other provision. These Terms of Use set forth the entire
agreement between you and Enterprise in connection with your use of the Site or
Mobile App.

CONTACT US

If you have any questions about these Terms of Use, please contact us at
nicadmin@erac.com.




RESERVATIONS

 * Start a Reservation
 * View/Modify/Cancel
 * Get a Receipt
 * Start a Moving Truck or Van Reservation
 * Short-Term Car Rental


ENTERPRISE PLUS®

 * Sign In
 * Learn More About Enterprise Plus®
 * Join Enterprise Plus®


CAR RENTAL LOCATIONS

 * Canada Car Rental Locations
 * International Car Rental Locations


VEHICLES

 * Cars
 * SUVs
 * Trucks
 * Minivans & Vans
 * Moving Trucks & Vans
 * Exotic Cars


SHARE

 * Enterprise CarShare


INSPIRATION

 * Travel & Lifestyle


INTERNATIONAL WEBSITES

 * Enterprise France
 * Enterprise Germany
 * Enterprise Ireland
 * Enterprise Spain
 * Enterprise United Kingdom
 * Enterprise United States
 * Other Enterprise Websites


PROMOTIONS

 * All Deals & Coupons
 * Sign Up For Email Specials
 * Partner Rewards Programs
 * CAA


CUSTOMER SERVICE

 * Help & FAQs
 * Contact Us
 * Customers with Disabilities
 * Site Map


THE COMPANY

 * About Us
 * Community & Sustainability
 * Enterprise Holdings®
 * Careers


BUSINESSES

 * Solutions for Business
 * Enterprise Truck Rental
 * Enterprise Fleet Management
 * General Aviation
 * Travel Administrator
 * Travel Advisors
 * Enterprise CarShare


SPONSORSHIPS

 * Disney®
 * NHL


 * Terms of Use
 * Privacy Policy
 * Cookie Policy
 * Privacy Choices
 * AdChoices
 * Multi-Year Accessibility Plan
 * © 2023 Enterprise Holdings, Inc. All Rights Reserved

Enterprise ☓







(i)
We and our vendors use cookies to improve your on-site experience, analyze site
performance, and provide a personalized experience & ads tailored to your
interest. Please click “ACCEPT” to tell us you are OK with this use or click
here to change your settings at any time.More Information
Manage Your Settings REJECT ACCEPT