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 * 877-770-BANC (2262)
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Privacy Policy


PRIVACY
POLICY




WHAT DOES BANC OF CALIFORNIA DO WITH YOUR PERSONAL INFORMATION?


WHY?

Financial companies choose how they share your personal information. Federal law
gives consumers the right to limit some but not all sharing. Federal law also
requires us to tell you how we collect, share and protect your personal
information. Please read this notice carefully to understand what we do.


WHAT?

The types of personal information we collect and share depend on the product or
service you have with us. This information can include:

 * Name, address and phone number
 * Account balances and payment history
 * Social Security number and income


HOW?

All financial companies need to share customers’ personal information to run
their everyday business. In this section, we list the reasons financial
companies can share their customers’ personal information, the reasons Banc of
California chooses to share and whether you can limit this sharing.



Reasons financial companies can share their customers’ personal information Does
Banc of California share? Can you limit this sharing? For our everyday business
purposes – such as to process your transactions, maintain your account(s),
respond to court orders and legal investigations or report to credit bureaus Yes
No For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No For our affiliates’
everyday business purposes –
information about your transactions and experiences Yes No For our affiliates’
everyday business purposes –
information about your credit worthiness No We don’t share For our affiliates to
market to you No We don’t share For our nonaffiliates to market to you No We
don’t share




QUESTIONS?

Call us at 1-888-801-0220 or go to www.bancofcal.com/privacy-policy


WHO WE ARE


WHO IS PROVIDING THIS NOTICE?

Banc of California


WHAT WE DO

HOW DOES BANC OF CALIFORNIA PROTECT MY PERSONAL INFORMATION?

To protect your personal information from unauthorized access and use, we use
security measures that comply with federal law. These measures include computer
safeguards and secured files and buildings.

HOW DOES BANC OF CALIFORNIA COLLECT MY PERSONAL INFORMATION?

We collect your personal information, for example when you:

 * Open an account or deposit money
 * Pay your bill or apply for a loan
 * Make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus,
affiliates or other companies.

WHY CAN’T I LIMIT ALL SHARING?

Federal law gives you the right to limit only:

 * Sharing for affiliates’ everyday business purposes – information about your
   creditworthiness
 * Affiliates from using your information to market to you
 * Sharing for nonaffiliates to market to you


DEFINITIONS

AFFILIATES

Companies related by common ownership or control. They can be financial and
nonfinancial companies. Our affiliates are Banc of California, Inc., Deepstack
Technologies, Inc. and BofCal Asset Management, Inc.

NON AFFILIATES

Companies not related by common ownership or control. They can be financial
service providers or nonfinancial companies or subsequent investors.

JOINT MARKETING

A formal agreement between nonaffiliated financial companies that together
market financial products or services to you.


OTHER IMPORTANT INFORMATION

CALIFORNIA RESIDENTS

California law requires financial institutions to obtain your consent prior to
sharing information about you with nonaffiliated third parties, except as
permitted by California law.

NEVADA RESIDENTS

We are providing you this notice pursuant to Nevada law. If you prefer not to
receive marketing calls from us, you may be placed on our internal Do Not Call
List by calling 1-888-801-0220, or by writing to us at 3 MacArthur Place, Santa
Ana California 92707.

VERMONT RESIDENTS

Vermont law requires financial institutions to obtain your consent prior to
sharing information about you with nonaffiliated third parties, except as
permitted by Vermont law.


COVERAGE

The rights and protections contained in the California Consumer Privacy Act
(CCPA) apply to “Consumers,” which means a natural person residing in California
or California residents who are outside California for transitory purposes. The
Act contains several exemptions from coverage such as information we may receive
from you and about you in connection with a financial product or service.


NOTICE AT COLLECTION

The California Consumer Privacy Act requires that Banc of California inform
Consumers, at or before the time of collection of a Consumer’s personal
information, of the categories of personal information collected and the purpose
for which the categories of personal information will be used.

CATEGORIES OF PERSONAL INFORMATION PURPOSE(S) FOR WHICH IT WILL BE COLLECTED AND
USED Identifiers such as real name, alias, postal address, unique personal
identifier, online identifier, Internet Protocol Address, account name, Social
Security number, driver’s license number, passport number or other similar
identifiers.
 * Offering financial products or services
 * Selling loans to subsequent investors
 * Marketing efforts
 * Verifying consumer identities
 * Regulatory compliance

Personal information, as defined in the California customer records law, such as
name, contact information, insurance policy numbers, education, employment,
employment history, bank account numbers, credit card numbers, debit card
numbers, other financial information and medical or health information.
 * Offering financial products or services
 * Selling loans to subsequent investors
 * Marketing efforts
 * Verifying consumer identities
 * Regulatory compliance

Characteristics of protected classifications under California or federal law,
such as race, gender or ethnicity.
 * Regulatory compliance

Commercial information, including records of personal property, products or
services purchased, obtained or considered, or other purchasing or consuming
histories or tendencies.
 * Offering financial products or services
 * Selling loans to subsequent investors
 * Marketing efforts
 * Verifying consumer identities
 * Regulatory compliance

Biometric information, such as fingerprints.
 * Detecting/preventing security incidents

Internet or other electronic network activity information including, but not
limited to, browsing history and information regarding a Consumer’s interaction
with an internet website, application or advertisement.
 * Marketing efforts
 * Detecting/preventing security incidents

Geolocation data, such as device location.
 * Regulatory compliance
 * Marketing efforts
 * Detecting/preventing security incidents

Audio, electronic, visual or similar information, such as call or video
recordings.
 * Detecting/preventing security incidents
 * Regulatory compliance

Education Information subject to the federal Family Educational Rights and
Privacy Act, such as student records.
 * Background screening for employees
 * Offering financial products or services
 * Marketing efforts

Inferences drawn from any of the information identified above to create a
profile about, for example, a Consumer’s preferences or characteristics.
 * Offering financial products or services
 * Selling loans to subsequent investors
 * Marketing efforts
 * Verifying consumer identities
 * Regulatory compliance
 * Detecting/preventing security incidents

Sensitive Personal Information including personal information that reveals your:



 * Social security, driver’s license, state identification card or passport
   number
 * Account log-in, financial account, debit card or credit card number in
   combination with any required security or access code, password or
   credentials allowing access to an account
 * Precise geolocation
 * Your racial or ethnic origin, religious or philosophical beliefs or union
   membership
 * The contents of your mail, email and text messages unless we are not the
   intended recipient
 * Your biometric information

 * Offering financial products or services
 * Selling loans to subsequent investors
 * Verifying consumer identities
 * Regulatory compliance
 * Detecting/preventing security incidents

We store your personal information for as long as we believe is reasonably
necessary or appropriate to fulfill our business or commercial purposes or to
comply with applicable law, audit requirements, regulatory requests or orders
from competent courts. We review our retention policies periodically to ensure
that we are not maintaining your information for longer than necessary.

We do not and will not sell or share (for cross-contextual behavioral
advertising) your personal information, including your sensitive personal
information, to any third party, nor have we done so in the preceding 12 months.
Similarly, we do not and will not collect, sell or share (for cross-contextual
behavioral advertising) the personal information, including sensitive personal
information, of minors under 16 years of age.

For more information regarding our privacy practices, please call us at
1-888-801-0220 or visit www.bancofcal.com/privacy-policy.





RIGHT TO KNOW OR ACCESS PERSONAL INFORMATION COLLECTED

We have collected the following categories of personal information in the
preceding 12 months for business or commercial purposes:

 * Identifiers such as real name, alias, postal address, unique personal
   identifier, online identifier, Internet Protocol Address, account name,
   Social Security number, driver’s license number, passport number or other
   similar identifiers.
 * Personal information, as defined in the California customer records law, such
   as name, contact information, insurance policy numbers, education,
   employment, employment history, bank account numbers, credit card numbers,
   debit card numbers, other financial information and medical or health
   information.
 * Characteristics of protected classifications under California or federal law,
   such as race, gender or ethnicity.
 * Commercial information, including records of personal property, products or
   services purchased, obtained, or considered, or other purchasing or consuming
   histories or tendencies.
 * Biometric information, such as fingerprints.
 * Internet or other electronic network activity information including, but not
   limited to, browsing history and information regarding a Consumer’s
   interaction with an internet website, application or advertisement.
 * Geolocation data, such as device location.
 * Audio, electronic, visual or similar information, such as call or video
   recordings.
 * Education Information subject to the federal Family Educational Rights and
   Privacy Act, such as student records.
 * Inferences drawn from any of the information identified above to create a
   profile about, for example, a Consumer’s preferences or characteristics.
 * Sensitive Personal Information including personal information that reveals
   your:
   * Social security, driver’s license, state identification card or passport
     number
   * Account log-in, financial account, debit card or credit card number in
     combination with any required security or access code, password or
     credentials allowing access to an account
   * Precise geolocation
   * Your racial or ethnic origin, religious or philosophical beliefs or union
     membership
   * The contents of your mail, email and text messages unless we are not the
     intended recipient
   * Your biometric information

We will collect information from you when you contact us directly or provide
information to us to provide you with our products and services. In addition, we
collect information from and about you through the following:

 * Service providers
 * Credit report agencies
 * Marketing companies
 * Public records
 * Consumer data resellers

We have collected the above categories of personal information in the preceding
12 months for the following business or commercial purposes:

 * Account Services: We use personal information to offer you our account
   services, including (1) establishing, maintaining, supporting and servicing
   an account you may have opened with us and for which you provided the
   information or that you may have applied for or established with us; (2)
   providing services, products or information you may have requested from us;
   and/or (3) performing services such as providing customer service, processing
   or fulfilling orders and transactions, verifying customer information,
   processing payments, providing financing, providing analytic services or
   providing similar services on our own behalf or on the service provider’s
   behalf.
 * Employee Services: We use personal information to perform background checks
   necessary to comply with legal requirements, to perform reference checks, to
   verify eligibility to work in the United States, for contact purposes, to
   assess your qualification for employment, to conduct performance evaluations,
   for payrolls and budgeting purposes, for implementation of employee benefits,
   for internal organizational purposes to establish proper accommodations for
   sick time, PTO, leaves of absences or emergency situations, and to conduct
   health screenings as allowed by OSHA and the CDC to protect the safety of our
   employee during pandemic situations.
 * Security and Fraud Detection: We use personal information for our security
   and fraud detection services, including detecting security incidents,
   protecting against malicious, deceptive, fraudulent or illegal activity and
   prosecuting those responsible for that activity.
 * Debugging: We use personal information to engage in debugging to identify and
   repair errors that impair existing intended functionality.
 * Improvement of Products and Services: We use personal information to verify,
   maintain and improve our products and services.
 * Internal Research: We use personal information for our internal research
   related to technological development and demonstration.
 * Advertising and Marketing Services: We use personal information to provide
   advertising or marketing services on our own behalf.
 * Audits: We use personal information to audit current interactions with you
   and related transactions (e.g., counting and verifying ad impressions,
   auditing compliance).
 * Merger/Acquisition/Bankruptcy, etc.: We may use your personal information as
   part of a merger, acquisition, bankruptcy or other transaction if a third
   party assumes control of us.
 * Commercial/Economic Interests: We use personal information to advance our
   commercial or economic interest; including selling loans to subsequent
   investors.
 * Regulatory Compliance and Legal Obligations: We use personal information to
   comply with regulatory and legal obligations.

In addition, we only collect or use sensitive personal information for the
following business or commercial purposes:

 * To perform the services or provide the goods reasonably expected by an
   average Consumer who requests those goods or services.
 * To prevent, detect and investigate security incidents that compromise the
   availability, authenticity, integrity and/or confidentiality of personal
   information.
 * To resist malicious, deceptive, fraudulent or illegal actions directed at the
   business and to prosecute those responsible for those actions.
 * To ensure the physical safety of natural persons.
 * For short-term, transient use, including, but not limited to,
   non-personalized advertising shown as part of a Consumer’s current
   interaction with the business.
 * To verify or maintain the quality or safety of a product, service or device
   that is owned or controlled by the business, and to improve, upgrade or
   enhance the service or device that is owned or controlled by the business.
 * To collect or process sensitive personal information where such collection or
   processing is not for the purpose of inferring characteristics about a
   consumer.

Banc of California will not collect or use sensitive personal information beyond
the purposes identified above.

Consumers have the right to request that Banc of California disclose the
following information covering the 12 months preceding the request (“Request to
Know” or “Request to Access”):

 * The categories of personal information Banc of California collected about the
   Consumer and the categories of sources from which Banc of California
   collected such personal information.
 * The specific pieces of personal information Banc of California collected
   about the Consumer.
 * The business or commercial purpose for collecting, selling (if applicable) or
   sharing for certain types of advertising (if applicable) personal information
   about the Consumer.
 * The categories of personal information about the Consumer that Banc of
   California sold and the categories of third parties to whom Banc of
   California sold such personal information (if applicable).
 * The categories of personal information about the Consumer that Banc of
   California shared for certain types of advertising, and the categories of
   third parties with whom Banc of California shared such personal information
   (if applicable).
 * The categories of personal information about the Consumer that Banc of
   California otherwise disclosed, and the categories of third parties to whom
   Banc of California disclosed such personal information.

We will respond to Consumers’ requests consistent with applicable law.

Consumers may submit Requests to Know/Access online here or by calling toll free
at 1-888-801-0220.

Upon receiving a Request to Know or Request to Access, Banc of California will
verify the identity of the Consumer making the request to a reasonable, or
reasonably high, degree of certainty based on the sensitivity and nature of the
information requested. This process generally involves comparing information
provided by the Consumer against information that Banc of California deems
reliable in its records. This process may also require the Consumer to execute a
declaration under penalty of perjury that the requestor is the Consumer whose
personal information is being requested. In the event that Banc of California is
unable to confirm the identity of the Consumer, we will deny the Request to Know
or Request to Access to protect the personal information of the Consumer.


CATEGORIES OF PERSONAL INFORMATION DISCLOSED TO THIRD PARTIES FOR A BUSINESS OR
COMMERCIAL PURPOSE IN THE PRECEDING 12 MONTHS

Banc of California has disclosed the following categories of personal
information to the following categories of third parties for a business or
commercial purpose in the preceding 12 months:

CATEGORIES OF PERSONAL INFORMATION DISCLOSED IN THE PRECEDING 12 MONTHS
CATEGORIES OF THIRD PARTIES RECEIVING SUCH INFORMATION FOR A BUSINESS OR
COMMERCIAL PURPOSE Identifiers such as real name, alias, postal address, unique
personal identifier, online identifier, Internet Protocol Address, account name,
Social Security number, driver’s license number, passport number or other
similar identifiers.
 * Our affiliated entities
 * Trusted third-party service providers
 * Credit bureaus
 * Law enforcement authorities

Personal information, as defined in the California customer records law, such as
name, contact information, insurance policy numbers, education, employment,
employment history, bank account numbers, credit card numbers, debit card
numbers, other financial information and medical or health information.
 * Our affiliated entities
 * Trusted third-party service providers
 * Credit bureaus
 * Law enforcement authorities

Characteristics of protected classifications under California or federal law,
such as race, gender or ethnicity.
 * Our affiliated entities
 * Trusted third-party service providers
 * Credit bureaus
 * Law enforcement authorities

Commercial information, including records of personal property, products or
services purchased, obtained or considered or other purchasing or consuming
histories or tendencies.
 * Trusted third-party service providers
 * Credit report agencies
 * Public records

Biometric information, such as fingerprints.
 * Trusted third-party service providers

Internet or other electronic network activity information including, but not
limited to, browsing history and information regarding a Consumer’s interaction
with an internet website, application or advertisement.
 * Our affiliated entities
 * Trusted third-party service providers
 * Credit bureaus
 * Law enforcement authorities

Geolocation data, such as device location.
 * Our affiliated entities
 * Trusted third-party service providers
 * Law enforcement authorities

Audio, electronic, visual or similar information, such as call or video
recordings.
 * Our affiliated entities
 * Trusted third-party service providers
 * Credit bureaus
 * Law enforcement authorities

Education Information subject to the federal Family Educational Rights and
Privacy Act, such as student records.
 * Trusted third-party service providers
 * Law enforcement authorities

Inferences drawn from any of the information identified above to create a
profile about, for example, a Consumer’s preferences or characteristics.
 * Our affiliated entities
 * Trusted third-party service providers
 * Credit bureaus
 * Law enforcement authorities

Sensitive Personal Information including personal information that reveals your:



 * Social security, driver’s license, state identification card or passport
   number
 * Account log-in, financial account, debit card or credit card number in
   combination with any required security or access code, password or
   credentials allowing access to an account
 * Precise geolocation
 * Your racial or ethnic origin, religious or philosophical beliefs or union
   membership
 * The contents of your mail, email and text messages unless we are not the
   intended recipient
 * Your biometric information

 * Our affiliated entities
 * Trusted third-party service providers
 * Credit bureaus
 * Law enforcement authorities

We may disclose your Personal Information for one or more of the following
business or commercial purposes:

 * To fulfill or meet the reasons for which the Personal Information was
   provided
 * To fulfill our contract with you and our contracts with suppliers
 * To fulfill our regulatory obligations
 * To provide you with information, products or services that you request from
   us
 * To perform services such as maintaining or servicing accounts, providing
   investor services (including processing of subscription documents for
   investments), processing or fulfilling orders and transactions, verifying
   customer information (including regulatory background checks) for anti-money
   laundering purposes, providing financing, providing advertising or marketing
   services or where we have a legitimate interest in processing the information
 * Detecting security incidents, protecting against malicious, deceptive,
   fraudulent or illegal activity, and prosecuting those responsible for that
   activity
 * Debugging to identify and repair errors that impair existing intended
   functionality
 * Short–term, transient use, including, but not limited to, nonpersonalized
   advertising shown as part of a consumer’s current interaction with the
   business, provided that the consumer’s personal information is not disclosed
   to another third party and is not used to build a profile about the consumer
   or otherwise alter the consumer’s experience outside the current interaction
   with the business
 * Undertaking internal research for technological development and demonstration
 * Undertaking activities to verify or maintain the quality or safety of a
   service or device that is owned, manufactured, manufactured for or controlled
   by the business, and to improve, upgrade, or enhance the service or device
   that is owned, manufactured, manufactured for or controlled by the business
 * To advance our commercial or economic interest not otherwise identified above






RIGHT TO OPT-OUT OF SALE OR SHARING OF PERSONAL INFORMATION

You also have the Right to Opt-Out of the sale or sharing (for targeted
advertising) your Personal Information. However, Banc of California does not
sell any Consumer personal information. Banc of California does not sell the
personal information of minors under 16 years of age.

In addition, Banc of California does not share any Consumer personal information
for cross-contextual behavioral advertising. Banc of California also does not
share the personal information of minors under 16 years of age for
cross-contextual behavioral advertising.

To learn more about our commitment to protecting your personal information,
click here see our Information Security Page.


RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION

Consumers have the right to request that Banc of California delete personal
information that Banc of California has collected from them (“Request to
Delete”). As recognized in the California Consumer Privacy Act, there are
obligations and requirements imposed on banks which prevent Banc of California
from deleting certain personal information. We will respond to Consumers’
requests consistent with applicable law.

Consumers may submit Requests to Delete online here or by calling toll free at
1-888-801-0220.

Upon receiving a Request to Delete, Banc of California shall verify the identity
of the Consumer making the request to a reasonable, or reasonably high, degree
of certainty based on the sensitivity and nature of the information requested.
This process generally involves comparing information provided by the Consumer
against information which Banc of California deems reliable in its records. This
process may also require the Consumer to execute a declaration under penalty of
perjury that the requestor is the Consumer whose personal information is being
requested.


RIGHT TO REQUEST CORRECTION OF INACCURATE PERSONAL INFORMATION

Consumers have the right to request that Banc of California correct inaccurate
personal information (“Request to Correct”). We will respond to Consumers’
requests consistent with applicable law.

Consumers may submit Requests to Correct online here or by calling toll free at
1-888-801-0220.

Upon receiving a Request to Correct, Banc of California shall verify the
identity of the Consumer making the request to a reasonable, or reasonably high,
degree of certainty based on the sensitivity and nature of the information
requested. This process generally involves comparing information provided by the
Consumer against information which Banc of California deems reliable in its
records. This process may also require the Consumer to execute a declaration
under penalty of perjury that the requestor is the Consumer whose personal
information is being requested.


RIGHT TO NON-DISCRIMINATION OR NON-RETALIATION FOR EXERCISE OF A CONSUMER’S
PRIVACY RIGHTS

Consumers have the right to be free from unlawful discrimination or retaliation
for exercising their rights under the California Consumer Privacy Act.


AUTHORIZED AGENT

When a Request to Know, a Request to Access, a Request to Delete, or a Request
to Correct is submitted by an authorized agent, Banc of California will require
the Consumer to (1) provide the authorized agent written permission to do so;
and (2) will require the Consumer to verify their own identity directly with
Banc of California in the event that Banc of California is unable to verify the
identity of the Consumer or does not receive proof from the authorized agent
that the Consumer authorized the agent to act on the Consumer’s behalf, it will
deny the request. The requirement to obtain and provide written permission from
the consumer does not apply to requests made by an opt-out preference signal.


LAST UPDATED

This privacy policy was last updated on November 30, 2023.


CONTACT FOR MORE INFORMATION

Consumers with questions or concerns about Banc of California’s Privacy Policies
and practices should contact at 1-888-801-0220.




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Routing Number: 122 243 774
3 MacArthur Place, Santa Ana, CA 92707

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TOGETHER WE WIN®
Banc of California and Pacific Western Bank have merged.
Please continue to access your accounts through your respective online banking
portal at pacwest.com or
bancofcal.com, or your respective Pacific Western Bank or Banc of California
branch until our two banking
systems are integrated, which is currently expected in the first half of 2024.
Please call Banc of California Client Support with any questions at 877-770-BANC
(2262).


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COOKIES AND YOUR PRIVACY

COOKIES AND YOUR PRIVACY

When you visit our website, we store cookies on your browser to collect
information. The information collected might relate to you, your preferences or
your device, and is mostly used to make the site work as you expect it to and to
provide a more personalized web experience. However, you can choose not to allow
certain types of cookies, which may impact your experience of the site and the
services we are able to offer. Click on the different category headings to find
out more and change our default settings according to your preference. You
cannot opt-out of our First Party Strictly Necessary Cookies as they are
deployed in order to ensure the proper functioning of our website (such as
prompting the cookie banner and remembering your settings, to log into your
account, to redirect you when you log out, etc.). For more information about the
First and Third Party Cookies used please follow this link.
More information


 * PERFORMANCE COOKIES
   
   PERFORMANCE COOKIES
   
   Performance Cookies
   
   These cookies allow us to count visits and traffic sources so we can measure
   and improve the performance of our site. They help us to know which pages are
   the most and least popular and see how visitors move around the site.    All
   information these cookies collect is aggregated and therefore anonymous. If
   you do not allow these cookies we will not know when you have visited our
   site, and will not be able to monitor its performance.


 * FUNCTIONAL COOKIES
   
   FUNCTIONAL COOKIES
   
   Always Active
   Functional Cookies
   
   These cookies enable the website to provide enhanced functionality and
   personalisation. They may be set by us or by third party providers whose
   services we have added to our pages.    If you do not allow these cookies
   then some or all of these services may not function properly.


 * TARGETING COOKIES
   
   TARGETING COOKIES
   
   Targeting Cookies
   
   These cookies may be set through our site by our advertising partners. They
   may be used by those companies to build a profile of your interests and show
   you relevant adverts on other sites.    They do not store directly personal
   information, but are based on uniquely identifying your browser and internet
   device. If you do not allow these cookies, you will experience less targeted
   advertising.


 * STRICTLY NECESSARY COOKIES
   
   STRICTLY NECESSARY COOKIES
   
   Always Active
   Strictly Necessary Cookies
   
   These cookies are necessary for the website to function and cannot be
   switched off in our systems. They are usually only set in response to actions
   made by you which amount to a request for services, such as setting your
   privacy preferences, logging in or filling in forms.    You can set your
   browser to block or alert you about these cookies, but some parts of the site
   will not then work. These cookies do not store any personally identifiable
   information.

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