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* Mortgages
* Existing customers
* Switching deals
SWITCH TO A NEW DEAL FROM HOME, WITHOUT THE FUSS
If you already have a Lloyds Bank mortgage, it’s simple to set up your next deal
online or over the phone.
SWITCH DEALS, THE FASTER WAY
If your current Lloyds mortgage is coming to an end, here’s the quickest way to
set up your new deal.
We’ll show you all the deals that are available to you. Choose the one you like
the look of, answer a few simple questions and get an answer in around 10
minutes.
If you are not in the last 3 months you may be charged an ERC.
If you start to apply online but decide you’d like some help, our expert
advisers are always ready to support you.
Find your new deal online
* Getting a new deal is easy. Get an answer in around 10 minutes.
* Switch deal today or start later. Secure an interest rate up to six months
before your current deal ends.
* No Early Repayment Charges. If you’re in the last three months of your
current deal, we’ll waive all early repayment charges as a thank you for
staying with us.
* No legal fees or valuation charges.
* A bonus for our Club Lloyds customers. Get an exclusive 0.20% discount when
you switch to a new Lloyds Bank mortgage. Find out more.
YOU COULD LOSE YOUR HOME IF YOU DON’T KEEP UP YOUR MORTGAGE REPAYMENTS
ALREADY STARTED YOUR SWITCH?
Ready to continue? Log back on and we’ll send a passcode to your mobile device
so that you can quickly pick up from where you were.
Log on and continue
NEED TO SPEAK TO US?
If you need some help and would like to speak to us now, you can call us on 0345
122 1337 to speak to an adviser.
We're open Monday to Friday 8am to 8pm, Saturday 9am to 4pm, we’re closed
Sundays and Bank Holidays.
FREQUENTLY ASKED QUESTIONS
* 1. Jump to What should I do if my current deal is ending soon?
* 2. Jump to Which variable rate will apply when my deal ends?
* 3. Jump to When can I switch deals?
* 4. Jump to How do I know which deal to choose?
* 5. Jump to How do you decide what deals to offer me?
* 6. Jump to How can I find the energy efficiency of my property?
* 7. Jump to How can I apply?
* 8. Jump to What do I need to apply online?
* 9. Jump to What happens when I apply for a new deal?
* 10. Jump to What happens when I proceed with an application?
* 11. Jump to What happens if I change my mind?
* 12. Jump to Will I have to pay any early repayment charges?
* 13. Jump to Will I be charged any fees?
* 14. Jump to Can I borrow more or make changes?
* 15. Jump to If I move home during the fixed rate period, can I keep my new
deal?
* 16. Jump to How can I protect my mortgage?
* 17. Jump to Do I qualify for the Club Lloyds discount?
* 1.
WHAT SHOULD I DO IF MY CURRENT DEAL IS ENDING SOON?
We’ll be in touch before your current deal ends to let you know about your
options.
If you want to switch to a new deal, you can secure a new rate up to six
months before your current one ends. You can start your new rate straightaway
or wait until your current deal ends. If you choose to start your new deal
straightaway and there's more than three months left on your current deal,
you may have to pay early repayment charges.
If you decide not to switch, we’ll automatically move you onto one of our
variable interest rates when your current deal ends. Staying on this variable
rate may cost you more each month. And your interest rate and monthly payment
could also go up or down from month to month. So, it’s a good idea to check
if switching to a new rate is better for you – as if rates go up, you could
end up paying more for your mortgage each month than you budgeted for.
To help you understand your options, we’ve compared the different types of
rates. If you have any questions, you can call us on 0345 603 1637.
Back to top
* 2.
WHICH VARIABLE RATE WILL APPLY WHEN MY DEAL ENDS?
Your offer letter will tell you the lender variable rate that will apply at
the end of your current deal. This is usually the Homeowner Variable Rate.
However, if you applied for your current deal before 1st June 2010 it could
be the Standard Variable Mortgage Rate.
The Standard Variable Mortgage Rate is no longer available so if you choose
to switch deals, you will never be able to go back to the Standard Variable
Mortgage Rate.
Back to top
* 3.
WHEN CAN I SWITCH DEALS?
If you're on a fixed rate:
You can arrange a new deal up to six months before your current one ends.
Once you’ve arranged your deal and secured your interest rate, you can:
* Wait until your current deal ends
* Move to the new rate straightaway
If you move to your new rate and there are more than three months left on
your current deal, we may charge you early repayment charges. Depending on
your current monthly payments and the new deals available, you may save money
by switching even if you need to pay early repayment charges. You can check
how much these charges would be in your original offer letter, latest
mortgage statement or by giving us a call 0345 603 1637.
If you're on a lender variable rate:
You can arrange to switch to a new deal at any time without paying any early
repayment charges.
Back to top
* 4.
HOW DO I KNOW WHICH DEAL TO CHOOSE?
Our current mortgage deals are based on how much you owe on your mortgage in
relation to how much we think your property is worth. This is known as your
loan to value (LTV) and it is expressed as a percentage figure.
Use our mortgage calculator to view our current deals and compare monthly
payments.
If you apply online you will need to decide which deal suits your
circumstances best.
If you would like to talk to a mortgage adviser please ask us to call you
back.
Back to top
* 5.
HOW DO YOU DECIDE WHAT DEALS TO OFFER ME?
As a responsible lender we’ll make decisions based on understanding your
individual circumstances. We’ll create tailored mortgage offers based on a
number of factors; including your current credit score, usage
of your accounts and in some cases, the energy efficiency of your property.
Back to top
* 6.
HOW CAN I FIND THE ENERGY EFFICIENCY OF MY PROPERTY?
The energy efficiency of your property is measured by its Energy Performance
Certificate rating (EPC). Further information is available on our Eco Home
Hub.
Back to top
* 7.
HOW CAN I APPLY?
If you want to apply for a new deal, you can choose the way to apply.
If you would like to talk to a mortgage adviser please ask us to call you
back.
You’ll be asked about your needs and circumstances. This will enable our
mortgage adviser to recommend the most suitable deal for you.
If you have any interest only borrowing and you are looking for a new deal,
we may ask you to provide suitable documentary evidence of any repayment plan
you have in place.
You are responsible for making sure that you have a lump-sum available to
repay any interest-only loans at the end of the mortgage term.
You can also apply online but if you do, you cannot get our advice and will
have to make your own choice about the most suitable product to suit your
needs.
Back to top
* 8.
WHAT DO I NEED TO APPLY ONLINE?
If you want to apply online it'll take about 10 minutes and you'll need your
mortgage account number to hand. Check your latest mortgage statement or
logon to Internet Banking to view your mortgage account number.
If you're not registered for Internet Banking yet, it's easy and only takes
about 5 minutes. Find out how to register.
Back to top
* 9.
WHAT HAPPENS WHEN I APPLY FOR A NEW DEAL?
If you apply in branch to switch to a new deal you will receive an
illustration showing your new monthly payment and a declaration. As you have
received advice, you will also receive a Reasons for our Recommendation
letter.
If you apply over the phone then you will receive an illustration showing
your new monthly payment and a declaration in the post and by email (if you
have provided an email address). As you have received advice, you will also
receive a Reasons for our Recommendation letter.
If you apply online you will be able to view your illustration showing your
new monthly payment and declaration online, you can also accept your new deal
electronically. We’ll send you paper copies in the post for your records.
Sometimes we’ll ask you to transfer the whole of your mortgage onto our
latest mortgage conditions. If we do, you'll get a copy of these at the same
time as you get the illustration and declaration. Take time to read all these
documents before you agree to the transfer - they are really important.
If you have any interest only borrowing and you are looking for a new deal,
you must have a repayment plan in place and apply over the phone or in
branch. We may ask you to provide suitable documentary evidence.
You will need to agree to proceed with your application before we can make
you a formal offer.
Back to top
* 10.
WHAT HAPPENS WHEN I PROCEED WITH AN APPLICATION?
When you agree to proceed with the application we will make you a formal
offer. You should read your offer carefully to make sure you are still happy
to go ahead. You do not need to do anything else unless you change your mind.
We will send you a letter telling you when the transfer will take effect from
and when we will start collecting your new monthly payment.
Product transfers usually happen on the first of the month after you make
your application. However, sometimes it can take a little longer, for example
if you make your application near to the month end or you don’t return any
paperwork quickly. If this happens, the transfer will usually take effect
from the first of the second month after you make your application.
Back to top
* 11.
WHAT HAPPENS IF I CHANGE MY MIND?
If you change your mind after submitting your application you will need to
contact us immediately.
Back to top
* 12.
WILL I HAVE TO PAY ANY EARLY REPAYMENT CHARGES?
Check your latest statement or sign in to Internet Banking, to see if there
will be any early repayment charges to pay, if you switch some or all of your
mortgage to a new product. As a current concession, early repayment charges
that would otherwise be triggered by the switch are waived if there are 3
months or less to run on your existing deal. This waiver does not apply to
other transactions which might trigger the payment of an early repayment
charge, such as a lump sum overpayment.
If your existing deal has more than 3 months left to run, you can still
switch your deal, but the waiver would not apply, so you may have to pay
early repayment charges. Find out more about early repayment charges.
Back to top
* 13.
WILL I BE CHARGED ANY FEES?
If you switch with us, you won’t need to pay any legal fees or need a new
valuation. Depending on the mortgage deal you choose, we may charge you a
fee, called a product fee. You can pay this fee up-front, or you can add it
to the total mortgage amount. If you add it to your mortgage, we’ll charge
interest on it at the same rate as the rest of your borrowing. You can check
our current deals for more information.
Back to top
* 14.
CAN I BORROW MORE OR MAKE CHANGES?
If you are looking to borrow more at the same time as switching to a new
deal, or you want to make a change to the term or repayment type of your
existing mortgage, you will have to contact us to discuss your needs and
circumstances with a qualified mortgage adviser.
Back to top
* 15.
IF I MOVE HOME DURING THE FIXED RATE PERIOD, CAN I KEEP MY NEW DEAL?
When moving home, you’ll need to apply for a new mortgage, as you’ll be
borrowing against a different property. However, you may be able to keep your
existing deal; this is often called Porting. Find out more about moving an
existing Lloyds deal to another property.
Back to top
* 16.
HOW CAN I PROTECT MY MORTGAGE?
You can protect your mortgage with our Life and Body Cover. This type of
insurance can give you the peace of mind of knowing that you and your loved
ones will be able to keep your home if something happens to you. It could
help to pay off your mortgage in the event of your death, or if you become
too ill to work.
We have a range of options available to Lloyds Bank mortgage customers. Our
Mortgage and Protection Advisers are on hand to discuss your needs and can
help you to find the right level of cover for your needs.
You can find out more about protecting your mortgage, the cover we offer and
how to get a personalised quote by visiting our Mortgage Protection page .
Back to top
* 17.
DO I QUALIFY FOR THE CLUB LLOYDS DISCOUNT?
As a Club Lloyds current account customer you could take advantage of an
exclusive 0.20% discount off your initial fixed rate, when you switch to a
new mortgage deal.
Keep in mind
* You must have a Club Lloyds current account open at the time of mortgage
application
* Offer can be withdrawn at any time
Back to top
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Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN.
Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the
Prudential Regulation Authority and regulated by the Financial Conduct Authority
and the Prudential Regulation Authority under registration number 119278.
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