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support.advanceaudio.com.au Open in urlscan Pro
23.20.58.254  Public Scan

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Submitted URL: https://support.advanceaudio.com.au/
Effective URL: http://support.advanceaudio.com.au/support/home
Submission: On February 17 via automatic, source certstream-suspicious — Scanned from DE

Form analysis 1 forms found in the DOM

/support/search

<form class="hc-search-form print--remove" autocomplete="off" action="/support/search" id="hc-search-form" data-csrf-ignore="true">
  <div class="hc-search-input">
    <label for="support-search-input" class="hide">Enter your search term here...</label>
    <input placeholder="Enter your search term here..." type="text" name="term" class="special ui-autocomplete-input" value="" rel="page-search" data-max-matches="10" id="support-search-input" autocomplete="off">
  </div>
  <div class="hc-search-button">
    <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off">
      <i class="mobile-icon-search hide-tablet"></i>
      <span class="hide-in-mobile"> Search </span>
    </button>
  </div>
</form>

Text Content

ADVANCE AUDIO AUSTRALIA (02) 9561 0799

Welcome
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Home Solutions


HOW CAN WE HELP YOU TODAY?

Enter your search term here...
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New support ticket
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02 9561 0799



KNOWLEDGE BASE


GENERAL

HDMI 1
 * Apple TV 4K - Works directly connected to TV, but not through a receiver


DEFINITIVE TECHNOLOGY

Supercube 3 1
 * Won't power on


ARCAM

CDS27 3
 * CDS27 Unresponsive to MusicLife iOS App
 * Muting before some tracks on some CDs
 * CDS27 No power - DEAD

Solo Soundbar 1
 * Solo Soundbar Subwoofer Performance is poor

DIRAC 2
 * Error when using DIRAC - User not found in database, contact support
 * DIRAC can't find the AVR on the network

AVR 4
 * Audio bleed from one channel to the next
 * Error 1 DC
 * Arcam AVR Firmware update - "Please wait" screen whilst firmware update
 * IP Driver turns device off, but not on again

CD 73 1
 * Arcam CD73


CLEARAUDIO

Concept 1
 * Concept Arm can get sticky


UNIVERSAL REMOTE CONTROL

DMS 2
 * How to configure an Araknis switch for URC DMS
 * How to configure Luxul Switch with URC DMS

Tech Updates 1
 * Weather Service on TC2.0 to cease Feb 2019


KORDZ

Murideo 1
 * Murideo F&H HDMI tester - variable results


PULSE-EIGHT

HDMI 4k Downscaler 1
 * EDID Settings

neo:4 1
 * Power Supply

neo:Ultra Extender 1
 * Issue with receiver reliability

neo:8 2
 * 12/48V Power Supply Fault
 * Neo:8 or Neo:Modular freezing after a short period

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