helpdesk.dti.ufv.br Open in urlscan Pro
200.235.128.115 Public Scan

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Submitted URL:
https://helpdesk.dti.ufv.br/
Effective URL:
https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
Submission: On August 08 via automatic, source certstream-suspicious (August 8th 2024, 1:38:44 pm UTC) — Scanned from DE

Summary HTTP 8 Redirects Links 1 Behaviour Indicators

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 8 HTTP transactions. The main IP is 200.235.128.115, located in Viçosa, Brazil and belongs to UNIVERSIDADE FEDERAL DE VICOSA, BR. The main domain is helpdesk.dti.ufv.br.
TLS certificate: Issued by RNP ICPEdu OV SSL CA 2019 on August 8th 2024. Valid for: a year.

This is the only time helpdesk.dti.ufv.br was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address		AS Autonomous System
1 9	200.235.128.115 200.235.128.115		271640 (UNIVERSID...) (UNIVERSIDADE FEDERAL DE VICOSA)
8	1

9 200.235.128.115 (Viçosa, Brazil) 1 redirects

ASN271640 (UNIVERSIDADE FEDERAL DE VICOSA, BR)
PTR: otrs.dti.ufv.br

helpdesk.dti.ufv.br	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	ufv.br 1 redirects helpdesk.dti.ufv.br	211 KB
8	1

	Domain	Requested by
9	helpdesk.dti.ufv.br	1 redirects helpdesk.dti.ufv.br
8	1

This site contains links to these domains. Also see Links.

Domain
www.otrs.com

Subject Issuer	Validity	Valid
helpdesk.dti.ufv.br RNP ICPEdu OV SSL CA 2019	`2024-08-08` - `2025-09-09`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
Frame ID: E90DF8E4B310C37107643C30B0F59757
Requests: 8 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Anmeldung - OTRS::ITSM 5s

Page URL History Show full URLs

https://helpdesk.dti.ufv.br/ HTTP 302
https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue Page URL

Detected technologies

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery UI (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery-ui.*\.js

Page Statistics

8
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

211 kB
Transfer

833 kB
Size

1
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://www.otrs.com/otrs-business-solution-managed/
Title: Powered by OTRS

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.dti.ufv.br/ HTTP 302
https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

8 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request index.pl Show response
helpdesk.dti.ufv.br/otrs/
Redirect Chain

https://helpdesk.dti.ufv.br/
https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue

21 KB
6 KB

275ms
275ms

Document
text/html

200.235.128.115
UNIVERSIDADE FEDE...

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

200.235.128.115 Viçosa, Brazil, ASN271640 (UNIVERSIDADE FEDERAL DE VICOSA, BR),

Reverse DNS

otrs.dti.ufv.br

Software

Apache/2.2.22 / OTRS 5.0.18 (https://www.otrs.com/)

Resource Hash

fb3bf195339b6b2d5bfd367bec1a72e77abbdefd3e2fc5d6a199b83b5c367d0f

Security Headers

Name	Value
X-Frame-Options	SAMEORIGIN

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Cache-Control: no-cache
Connection: Keep-Alive
Content-Encoding: gzip
Content-Length: 5896
Content-Type: text/html; charset=utf-8;
Date: Thu, 08 Aug 2024 13:38:36 GMT
Expires: Tue, 1 Jan 1980 12:00:00 GMT
Keep-Alive: timeout=5, max=99
Pragma: no-cache
Server: Apache/2.2.22
Vary: Accept-Encoding
X-Frame-Options: SAMEORIGIN
X-OTRS-Login: /otrs/index.pl?
X-Powered-By: OTRS 5.0.18 (https://www.otrs.com/)
X-UA-Compatible: IE=edge,chrome=1

Redirect headers

Connection: Keep-Alive
Content-Encoding: gzip
Content-Length: 218
Content-Type: text/html; charset=iso-8859-1
Date: Thu, 08 Aug 2024 13:38:36 GMT
Keep-Alive: timeout=5, max=100
Location: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
Server: Apache/2.2.22
Vary: Accept-Encoding

GET
H/1.1 200
OK CommonCSS_7c7379807008b6e137e614cca8ed7b47.css
helpdesk.dti.ufv.br/otrs-web/skins/Agent/default/css-cache/ 139 KB
28 KB 223ms
223ms Stylesheet
text/css 200.235.128.115
UNIVERSIDADE FEDE...

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.dti.ufv.br/otrs-web/skins/Agent/default/css-cache/CommonCSS_7c7379807008b6e137e614cca8ed7b47.css
Requested by: Host: helpdesk.dti.ufv.br
URL: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 200.235.128.115 Viçosa, Brazil, ASN271640 (UNIVERSIDADE FEDERAL DE VICOSA, BR),
Reverse DNS: otrs.dti.ufv.br
Software: Apache/2.2.22 /
Resource Hash: 1c37efd32b7ded680a82bf33790b5fc117830c44a8a2e0d64dfd743bc30115af

Request headers

Referer: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date: Thu, 08 Aug 2024 13:38:36 GMT
Content-Encoding: gzip
Last-Modified: Sun, 04 Aug 2024 04:43:52 GMT
Server: Apache/2.2.22
ETag: "61ce7-22c52-61ed435187880"
Vary: Accept-Encoding
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=2592000 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 28662

GET
H/1.1 200
OK jquery-ui.css
helpdesk.dti.ufv.br/otrs-web/skins/Agent/default/css/thirdparty/ui-theme/ 20 KB
4 KB 217ms
217ms Stylesheet
text/css 200.235.128.115
UNIVERSIDADE FEDE...

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.dti.ufv.br/otrs-web/skins/Agent/default/css/thirdparty/ui-theme/jquery-ui.css
Requested by: Host: helpdesk.dti.ufv.br
URL: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 200.235.128.115 Viçosa, Brazil, ASN271640 (UNIVERSIDADE FEDERAL DE VICOSA, BR),
Reverse DNS: otrs.dti.ufv.br
Software: Apache/2.2.22 /
Resource Hash: ad3b0bcf78975a55cd42fd7e3287fcaf0a3881a43dcf9f2bf172d4237a1fe53e

Request headers

Referer: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date: Thu, 08 Aug 2024 13:38:36 GMT
Content-Encoding: gzip
Last-Modified: Wed, 26 Oct 2016 16:02:18 GMT
Server: Apache/2.2.22
ETag: "6d25b-50c5-53fc6bfd47680"
Vary: Accept-Encoding
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=14400 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 4062

GET
H/1.1 200
OK CommonJS_b11d7963e7db6f496042cd11ac8189e2.js Show response
helpdesk.dti.ufv.br/otrs-web/js/js-cache/ 618 KB
153 KB 441ms
223ms Script
application/javascript 200.235.128.115
UNIVERSIDADE FEDE...

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.dti.ufv.br/otrs-web/js/js-cache/CommonJS_b11d7963e7db6f496042cd11ac8189e2.js
Requested by: Host: helpdesk.dti.ufv.br
URL: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 200.235.128.115 Viçosa, Brazil, ASN271640 (UNIVERSIDADE FEDERAL DE VICOSA, BR),
Reverse DNS: otrs.dti.ufv.br
Software: Apache/2.2.22 /
Resource Hash: dac54fd9c741fcd1db38d6ab05946f02a6c7a5221c0db099ba7b46661fb825b1

Request headers

Referer: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date: Thu, 08 Aug 2024 13:38:37 GMT
Content-Encoding: gzip
Last-Modified: Sun, 04 Aug 2024 04:43:56 GMT
Server: Apache/2.2.22
ETag: "61d85-9a8e8-61ed4354db180"
Vary: Accept-Encoding
Transfer-Encoding: chunked
Content-Type: application/javascript; charset=utf-8
Cache-Control: max-age=2592000 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99

GET
H/1.1 200
OK ModuleJS_7fa7451b6e8303c9148876442ce49b0c.js Show response
helpdesk.dti.ufv.br/otrs-web/js/js-cache/ 698 B
773 B 649ms
223ms Script
application/javascript 200.235.128.115
UNIVERSIDADE FEDE...

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.dti.ufv.br/otrs-web/js/js-cache/ModuleJS_7fa7451b6e8303c9148876442ce49b0c.js
Requested by: Host: helpdesk.dti.ufv.br
URL: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 200.235.128.115 Viçosa, Brazil, ASN271640 (UNIVERSIDADE FEDERAL DE VICOSA, BR),
Reverse DNS: otrs.dti.ufv.br
Software: Apache/2.2.22 /
Resource Hash: 869fb3322fc1ff5ed791865c61aa917b3ecba2718134e0e31250459ccdcc3916

Request headers

Referer: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date: Thu, 08 Aug 2024 13:38:37 GMT
Content-Encoding: gzip
Last-Modified: Sun, 04 Aug 2024 04:43:56 GMT
Server: Apache/2.2.22
ETag: "61d87-2ba-61ed4354dd0c0"
Vary: Accept-Encoding
Content-Type: application/javascript; charset=utf-8
Cache-Control: max-age=2592000 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 368

GET
H/1.1 200
OK ResponsiveCSS_a2e6a6fa6ddb1387eece0dfb2560f566.css
helpdesk.dti.ufv.br/otrs-web/skins/Agent/default/css-cache/ 21 KB
4 KB 216ms
216ms Stylesheet
text/css 200.235.128.115
UNIVERSIDADE FEDE...

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.dti.ufv.br/otrs-web/skins/Agent/default/css-cache/ResponsiveCSS_a2e6a6fa6ddb1387eece0dfb2560f566.css
Requested by: Host: helpdesk.dti.ufv.br
URL: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 200.235.128.115 Viçosa, Brazil, ASN271640 (UNIVERSIDADE FEDERAL DE VICOSA, BR),
Reverse DNS: otrs.dti.ufv.br
Software: Apache/2.2.22 /
Resource Hash: d55204fbeb488234fef5e0f58dd05ba05ca42f8648f50522f5f5ff2ca8467848

Request headers

Referer: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date: Thu, 08 Aug 2024 13:38:37 GMT
Content-Encoding: gzip
Last-Modified: Sun, 04 Aug 2024 04:43:53 GMT
Server: Apache/2.2.22
ETag: "61cea-53f7-61ed43519ff20"
Vary: Accept-Encoding
Content-Type: text/css; charset=utf-8
Cache-Control: max-age=2592000 must-revalidate
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 4196

GET
H/1.1 200
OK logo_bg.png
helpdesk.dti.ufv.br/otrs-web/skins/Agent/default/img/ 5 KB
5 KB 214ms
213ms Image
image/png 200.235.128.115
UNIVERSIDADE FEDE...

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://helpdesk.dti.ufv.br/otrs-web/skins/Agent/default/img/logo_bg.png
Requested by: Host: helpdesk.dti.ufv.br
URL: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 200.235.128.115 Viçosa, Brazil, ASN271640 (UNIVERSIDADE FEDERAL DE VICOSA, BR),
Reverse DNS: otrs.dti.ufv.br
Software: Apache/2.2.22 /
Resource Hash: ed564c20d310f77e890ccb571e32b2a8bccf6bdd789b648fcaa05f72cd2f67cf

Request headers

Referer: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date: Thu, 08 Aug 2024 13:38:37 GMT
Last-Modified: Thu, 23 Mar 2017 00:33:22 GMT
Server: Apache/2.2.22
ETag: "6d2a3-148b-54b5b06381880"
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 5259

GET
H/1.1 200
OK product.ico
helpdesk.dti.ufv.br/otrs-web/skins/Agent/default/img/icons/ 8 KB
8 KB 216ms
216ms Other
image/x-icon 200.235.128.115
UNIVERSIDADE FEDE...

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.dti.ufv.br/otrs-web/skins/Agent/default/img/icons/product.ico
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 200.235.128.115 Viçosa, Brazil, ASN271640 (UNIVERSIDADE FEDERAL DE VICOSA, BR),
Reverse DNS: otrs.dti.ufv.br
Software: Apache/2.2.22 /
Resource Hash: e1d3cfcd42b65357c35b5d0d44c7efbd0ff790c5a24d6e582689f46e0383462f

Request headers

Referer: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Date: Thu, 08 Aug 2024 13:38:38 GMT
Last-Modified: Wed, 23 Sep 2015 18:30:12 GMT
Server: Apache/2.2.22
ETag: "6d297-209c-5206e4e145500"
Content-Type: image/x-icon
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 8348

Verdicts & Comments Add Verdict or Comment

11 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			helpdesk.dti.ufv.br/otrs/	1969-12-31 23:59:59	Name: OTRSBrowserHasCookie Value: 1

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
recommendation	verbose	URL: https://helpdesk.dti.ufv.br/otrs/index.pl?Action=AgentTicketQueue Message: [DOM] Input elements should have autocomplete attributes (suggested: "current-password"): (More info: https://goo.gl/9p2vKq) %o

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
X-Frame-Options	SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

helpdesk.dti.ufv.br
200.235.128.115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helpdesk.dti.ufv.br Open in urlscan Pro 200.235.128.115 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

8 Requests

100 %HTTPS

0 %IPv6

1 Domains

1 Subdomains

1 IPs

1 Countries

211 kBTransfer

833 kBSize

1 Cookies

1 Outgoing links

Page URL History

Redirected requests

8 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

11 JavaScript Global Variables

1 Cookies

1 Console Messages

Security Headers

Indicators

helpdesk.dti.ufv.br Open in urlscan Pro
200.235.128.115 Public Scan

Screenshot
Live screenshot

Full Image

8
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

211 kB
Transfer

833 kB
Size

1
Cookies

8 HTTP transactions
0 data transactions