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CONFLUENCE SUPPORT

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   Collaborate on content and get notified in Confluence Cloud
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       Share content externally with public links
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SHARE CONTENT EXTERNALLY WITH PUBLIC LINKS

Public links allow teams to share individual Confluence content items with
people outside of Confluence without giving them access to Confluence. This
could be useful for sharing information to the public, like customer FAQs,
release notes, shareholder letters, and more.

On this page, you’ll find guidance on how to use public links to share your
content with anyone on the internet.

For details on how public links work, go to How secure are public links?

If you’re an admin looking for guidance on how to get started with public links,
go to Control whether spaces can allow public links.

Public links are only available on Confluence’s paid plans (Standard, Premium,
and Enterprise). Only Confluence pages and whiteboards can have public links,
not any other type of Confluence content (e.g., blogs, databases, etc.).


TURN ON A PUBLIC LINK

A public link is available for any page and whiteboard in Confluence (your admin
allows them). Always use caution when sharing content externally.

Content items will only ever have one public link
If you turn a public link off, anyone who already has it won’t be able to access
the content anymore. But if you later turn the public link back on, those people
will again be able to access the page because it’s the same link.

To turn on and share a public link:

 1. Go to the content item you want a public link for.

 2. Open Share in the top right.

 3. Turn on the public link toggle at the bottom of the window.

 4. The public link will be automatically copied, for your convenience.

 5. Or if the public link toggle is already on, select Copy public link.

 6. Paste the link in an email, a chat tool, on social media — wherever you want
    to communicate with the audience for the content.

If you can’t turn on a public link, then you don’t have permission to turn it
on. This could be because:

 * public links aren’t allowed in the space (or on your site)

 * the specific public link has been blocked by an admin

 * you don’t have permission to edit the content item

 * you don’t have space permission to edit restrictions for content in the space

Be aware that anyone you share a public link with can share that link with
anyone they want to. As long as the public toggle is on, anyone on the internet
with the public link can view the content, whether you shared directly with them
or not.

Also, be aware that anyone who can view your internal content item can copy its
public link and share it with anyone on the internet.

Make sure to share the correct link
You need the actual public link from the Share window or else anyone on the
internet you share with won’t be able to view the content. The link in your
browser is not the public link.

To view what public link visitors see:

 1. Copy the public link.

 2. Open a new tab in your browser.

 3. Paste the public link in the new tab.

Or you can copy the public link, log out of your Atlassian account, and paste
the public link in any browser tab.

Note: Custom emojis will display on public content by default. If you want to
prevent this and you’re an organization admin, you can go to Atlassian
Administration > Site settings > Emoji and turn the toggle off for Allow custom
emojis on publicly shared content. If custom emojis aren’t allowed on public
content, they’ll display as text — their custom emoji name framed with two
colons, such as :dancingbird:

To turn off a public link:

 1. Go to the content item you want a public link for.

 2. Open Share in the top right.

 3. Turn off the public link toggle at the bottom of the window.

Anyone on the internet who still has the public link is blocked from viewing the
content as long as the public link toggle is off.


WHAT TO KNOW WHEN SHARING PUBLIC LINKS

Always use caution when sharing content externally. Here are a few key points to
know for using public links safely.


INTERNAL VIEW RESTRICTIONS DON’T APPLY

As long as your admins allow you to use public links, a public link will just
work, regardless of any view restrictions. Public links ignore any restrictions
to who can access a parent item, the space, and the site itself.

No matter who is restricted from viewing the internal content item, anyone on
the internet who you share the public link with will be able to view its
content.


PUBLIC LINKS HIDE SENSITIVE INFORMATION

Visitors will see a safe, view-only version of the content that hides any
content outside of the shared page (page tree, macros, etc.) and locks most
Confluence functionality.

To learn more about what public link visitors can see, go to the “What is hidden
from visitors” section of How secure are public links?


PUBLIC LINKS DON’T SHARE BRANCHES OF THE CONTENT TREE

Each public link corresponds to one content item only. If you turn on and share
a public link for a content item that has any child items, the public link will
only reveal the parent item, not any of the child items. To share the child
items too, you’ll need to turn on their public links and share each of them
individually.


WHAT TO EXPECT FROM PUBLIC WHITEBOARDS

Public whiteboards differ from public pages in that whiteboards are live, in
real-time. This can be useful for sharing roadmaps, brainstorms, holding
workshops, and more.

Anonymous visitors are represented in the top toolbar and as a cursor moving
across the whiteboard while they’re viewing it. They can see collaborators
working on the board and other anonymous visitors.

Anyone viewing the public link will be represented as “Anonymous”, even if they
can access the internal whiteboard link.

Collaborators can see anonymous visitors and their cursors from the internal
version of the whiteboard and can control what name appears under their cursor
to anonymous visitors.

Anonymous users will be able to view your public name. To update how your name
appears to anonymous users:

 1. Select your avatar, then Manage Account.

 2. In the Profile and visibility tab, select your name under Public name.

 3. Enter how you would like your name to appear publicly, then save. Your
    changes will take effect within five minutes.

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STILL NEED HELP?

The Atlassian Community is here for you.
Ask the Community
 * Collaborate on content
 * Show more
 * Comment on pages, whiteboards, and blog posts
 * Watch pages, spaces, whiteboards, and blogs
 * Add people to Confluence from Google, Slack, or Microsoft
 * What can guests see and do in Confluence?

 * Share content externally with public links

On this pageTurn on a public linkWhat to know when sharing public linksInternal
view restrictions don’t applyPublic links hide sensitive informationPublic links
don’t share branches of the content treeWhat to expect from public whiteboards
CommunityQuestions, discussions, and articles
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