www.freshworks.com Open in urlscan Pro
54.230.228.106  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Skip to main content

Meet 2024's top-rated customer service software.

Learn more


Skip to main content
 * Products
   Software
    * 
      FreshdeskDelight customers and agents with effortless service and support
    * 
      FreshserviceModern and intuitive IT service management
    * 
      Customer Service SuiteThe all-in-one solution, boosted with generative AI
    * 
      FreshsalesDrive revenue and productivity with the easy-to-use AI-powered
      CRM
    * 
      FreshchatAI-powered bots and live chat across every messaging channel
    * 
      FreshmarketerMultichannel marketing campaigns for e-commerce
   
   All products and trials
   
   Solutions
    * 
      Customer Service & Support
    * 
      IT Service Management
    * 
      Conversational Engagement
    * 
      Marketing Automation
    * 
      Enterprise Service Management
    * 
      Sales Automation
    * 
      Customer Relationship Management

 * Platform
    * 
      Overview
    * 
      Integrations
    * 
      AI capabilities
    * 
      Latest innovations
   
    * 
      App marketplace
    * 
      Developers
    * 
      Technical alliances
   
   What's new
    * 
      Experience AI-powered customer supportOmnichannel, AI-powered support
      that's easy to implement, use, and scale.
      Learn more
      
    * 
      Freshworks acquires Device42New Capabilities Help Customers Reduce Risk,
      Solve Incidents Faster
      Learn more
      

 * Resources
   Customers
    * 
      Customer Stories
    * 
      Community
    * 
      Training
    * 
      Services
    * 
      Support
   
   Company
    * 
      About
    * 
      Leadership
    * 
      Careers
    * 
      Partners
    * 
      Insights & Trends
   
   Trending
    * 
      Fresh insights for leadersOriginal research and analysis from leading
      industry experts
      Explore more
      
    * 
      More impact, less stressSee how IT, Customer Service, and CRM teams
      succeed with Freshworks
      Watch now
      

Demo
Pricing
EnglishDeutschNederlandsFrançaisSvenskaEspañol (España)Español (América
Latina)PortuguêsItaliano简体中文繁體中文日本語한국어PolskiภาษาไทยTürkçeTiếng Việt
Try it Free



SAME EASY SOFTWARE. NEW AI SUPERPOWERS.

Customer service, IT, and CRM software that’s powerful yet easy to use. Now
supercharged with generative AI.

Try it FreeDemos


Trusted by 60,000+ businesses of all sizes



HAPPY CUSTOMERS. ENERGIZED EMPLOYEES. THAT’S IMPACT.

Choose one. Or all. You’ll see better customer relationships and happier
employees—without the bloat, hassle, and expense of typical business software.
Plus, you’ll get plenty of help from Freddy AI.

Customer ServiceIT ServiceCRM

FRESHWORKS PRODUCTS


ALL SAAS, NO BLOAT.

Freshdesk
Scale faster with a unified, intelligent customer support platform.
Freshservice
Modernize IT service and operations with an intuitive, completely integrated IT.
Freshchat
Have more meaningful conversations, across every channel, with every customer.
Customer Service Suite
Get the whole package with our all-in-one solution, boosted with generative AI.
Freshsales
Sell smarter and faster while leaving time-consuming tasks to automation.
Freshmarketer
Attract, engage, and nurture your customers through the engagement channels they
love.
All products and trials


DON’T JUST TAKE IT FROM US

Reducing our no-show rate was important to have higher utilization of our sales
team. With Freshsales, we brought it down to about 20%, and time is money.

Mike HopkinsSenior VP, Sales and Service, Blue Nile
Watch video



Freshservice is so intuitive and user-friendly. Our end-users find it very
simple to raise a ticket and support agents are able to easily transfer tickets
within departments.

Christy CooperSenior IT Operations Analyst, Alterra Mountain Company
Watch video



We use Freshservice for everything, and that just makes it really
easy—regardless of what you need as an employee—to know that you can always just
go to this tool and you're going to get whatever you need.

Rey DavilaSystem Administrator, Allbirds
Watch video



Trending


SEE WHAT’S NEW

News, events, and insights into the ways Freshworks is making work faster,
easier, and more human with advanced AI.


FRESHWORKS ACQUIRES DEVICE42

New Capabilities Help Customers Reduce Risk, Solve Incidents Faster


EXPLORE FREDDY COPILOT: THE ULTIMATE PRODUCTIVITY BOOSTER

Unleash the power of generative AI solutions and unlock productivity for your
support and services teams.


MEET FREDDY AI BY FRESHWORKS

See how easy it can be to leverage the power of AI in your business.


NEW CUSTOMER SERVICE SUITE

Introducing all-in-one self-service, conversational support, and ticketing.
Omnichannel and supercharged with AI.


AI THAT WORKS FOR YOUR BUSINESS

Hear CPO Prakash Ramamurthy on why people-centric AI matters.


FRESH INSIGHTS FOR LEADERS

Original research and analysis from leading industry experts


TURN AI FROM HYPE INTO REALITY

Everything you need to know about using generative AI in customer service


ANNOUNCING FREDDY AI + GPT

We’re bringing the power of AI and GPT models to the Freshworks product suite


GARTNER NAMES FRESHWORKS A CHALLENGER

Gartner recognizes Freshworks as a Challenger in the Gartner® Magic Quadrant™
for IT Service Management Platforms.


100 INNOVATIONS AND IDEAS SHAPING BUSINESS

Freshworks CIO says companies will deploy more bots in 2023 to reduce human
dependance on mundane tasks, reduce cost and margin of error.


MORE IMPACT, LESS STRESS

See how IT, customer service, and CRM teams succeed with Freshworks


LIFE AT FRESHWORKS


BUILD YOUR CAREER WITH US

Freshworks is 5,000+ employees across 13 global locations focused on one goal:
to help more people find success. Come do your best work with us.

Careers at FreshworksSee how we work




RECOMMENDED BY LEADING INDUSTRY EXPERTS




60,000+ GLOBAL CUSTOMERS FOUND A BETTER WAY TO WORK. YOUR TURN.

Start your 14-day free trial. No credit card required.

Try it Free
Contact Freshworks+1 (855) 747 6767 or sales@freshworks.com
Company
 * About
 * Leadership
 * Investors
 * Careers
 * Customers
 * Partners
 * Events
 * Insights & Trends
 * Newsroom
 * Contact

Support & Success
 * Support
 * Training & Certification
 * Services
 * Student Academy
 * Community

Products
 * What’s New
 * Freshdesk
 * Customer Service Suite
 * Freshchat
 * Freshservice
 * Freshsales
 * Freshsales Suite
 * Freshmarketer
 * Freshworks Neo
 * Freddy AI

 * 
 * 
 * 
 * 


 * Legal
 * Privacy Notice
 * Site Terms
 * Cookie Policy
 * Do Not Share My Personal Information
 * Security
 * Accessibility
 * Unsubscribe
 * Sitemap

© 2024 Freshworks Inc. All Rights Reserved




LOGIN TO ACCOUNT

We make it fast and easy for your to delight customers and employees.


Start new trial



Click for sound





1:02









We use cookies to track visitors, measure ads, ad campaign effectiveness and
analyze site traffic. We may also share information about your use of our site
with 3rd parties. For more info, see, ourCookie Policy and ourPrivacy Policy. By
clicking on "Cookie Preference Manager" you can choose to enable only certain
cookie categories. By clicking "Accept all" you agree to the storing of all
cookies on your device.
Manage Preferences Accept all



PRIVACY PREFERENCE CENTER




YOUR PRIVACY

YOUR PRIVACY

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
More information


 * STRICTLY NECESSARY COOKIES
   
   STRICTLY NECESSARY COOKIES
   
   Always Active
   Strictly Necessary Cookies
   
   These cookies are necessary for the website to function and cannot be
   switched off in our systems. They are usually only set in response to actions
   made by you which amount to a request for services, such as setting your
   privacy preferences, logging in or filling in forms.    You can set your
   browser to block or alert you about these cookies, but some parts of the site
   will not then work. These cookies do not store any personally identifiable
   information.


 * FUNCTIONAL COOKIES
   
   FUNCTIONAL COOKIES
   
   Functional Cookies
   
   These cookies enable the website to provide enhanced functionality and
   personalisation. They may be set by us or by third party providers whose
   services we have added to our pages.    If you do not allow these cookies
   then some or all of these services may not function properly.


 * PERFORMANCE COOKIES
   
   PERFORMANCE COOKIES
   
   Performance Cookies
   
   These cookies allow us to count visits and traffic sources so we can measure
   and improve the performance of our site. They help us to know which pages are
   the most and least popular and see how visitors move around the site.    All
   information these cookies collect is aggregated and therefore anonymous. If
   you do not allow these cookies we will not know when you have visited our
   site, and will not be able to monitor its performance.


 * TARGETING COOKIES
   
   TARGETING COOKIES
   
   Targeting Cookies
   
   These cookies may be set through our site by our advertising partners. They
   may be used by those companies to build a profile of your interests and show
   you relevant adverts on other sites.    They do not store directly personal
   information, but are based on uniquely identifying your browser and internet
   device. If you do not allow these cookies, you will experience less targeted
   advertising.

Back Button


ADVERTISING COOKIES

Filter Button
Consent Leg.Interest
Select All Vendors
Select All Vendors
Select All Hosts

Select All



Clear Filters

Information storage and access
Apply
Confirm My Choices Allow All