www.xfinity.com Open in urlscan Pro
2a02:26f0:480:994::2af2  Public Scan

Form analysis
3 forms found in the DOM

https://www.xfinity.com/search

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Name: xc-account-switcher-form —

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GET https://www.xfinity.com/search

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SupportXfinity Home
Searchsubmit search


SIMPLE WAYS TO PREVENT FALSE ALARMS IN YOUR XFINITY HOME SYSTEM

Learn how to prevent false alarms in your Xfinity Home system.

False alarms can pull first responders away from real emergencies, cost you
monetarily through fines from local authorities and create a public nuisance.
Keep these tips handy to prevent false alarms in your Xfinity Home system.


TIPS TO PREVENT FALSE ALARMS

 * Know your system.
   * Read the Getting Started guides to get comfortable with how your system
     works.
   * Hold a training session to make sure that everyone with a key knows how to
     arm, disarm and cancel the alarm.
 * Keep your contact information current.
   * Provide at least two Call to Verify and two Call to Notify numbers that
     will be contacted in case of an alarm. You can set up text alerts as well.
   * You can update your contact numbers in the Xfinity Home app.
   * It's important to save the Central Monitoring Station's phone number
     (1-844-382-9363) to each of the phones that are listed on your account to
     help you quickly identify and answer any Monitoring Station calls.
 * Know your Central Monitoring Station passcode.
   * In the event of an alarm, expect a call from the Central Monitoring
     Station. Provide your passcode so they know it's a false alarm.
     * Choose a passcode that's easy for you to remember, and easy for the
       Central Monitoring Station to understand.
     * Make sure everyone in your family knows the passcode.
   * Learn more about changing and setting your central station passcode with
     Xfinity Home.
 * Keep areas around Motion Detectors clear.
   * Keep fans, heaters, plants, curtains and seasonal decorations away from
     Motion Detectors.
 * Change batteries in Sensors and Detectors as soon as you get a low battery
   alert.
   * Don't ignore low battery alerts from your Sensors. Failing batteries can
     cause false alarms.
   * It's a good idea to keep spare batteries handy and change them immediately.
   * Learn how to replace the batteries for your Xfinity Home devices.
 * Notify us if something changes.
   * Contact us if you remodel your home or think your system is not functioning
     properly. Please let us know when you receive your permit number (where
     required).


ADDITIONAL INFORMATION

Visit our Online Support Center to find common solutions and self-help options,
troubleshoot or manage your account and more.

The easiest way to manage and troubleshoot your Xfinity experience is with the
Xfinity app! Download it for free from Google Play or the App Store, or text
"APP" to 266278.

Have a quick question? Ask Xfinity Assistant.


RELATED ARTICLES

Cancel an Xfinity Home Security AlarmChange Entry and Exit Delay Times for Your
Home AlarmDownload Your Certificate of Alarm System for Xfinity HomeReplace the
Batteries in Your Xfinity Home DevicesHow To Test Your Alarm with Xfinity
HomeRegister Your Xfinity Home System Permit with Your Local Municipality


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