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MORE OPTIONSAGREE * Products * Solutions * Integrations * Company * Resources LoginContact Us PUSHING BEYOND POST‑PURCHASE Unlocking real value for e-commerce businesses with our End-to-End Data & Delivery Experience Platform. Book a demoContact us TRUSTED BY E-COMMERCE BUSINESSES WORLDWIDE EXPLORE OUR END-TO-END DATA & DELIVERY EXPERIENCE PLATFORM Checkout Convert abandoned carts into orders. Tailored EDD prediction. Win with industry-leading AI. Learn more Post-Purchase Avoid delivery pitfalls and turn unhappy customers into loyal ones. Stop the WISMO madness. Make upselling happen. Learn more Returns Outsmart complicated reverse logistics. Minimize WISMR. Build customer loyalty and lifetime value. Learn more Logistics Cut costs. Eliminate disruptions. Book and label accurately. Stay agile and responsive. Learn more Co-Pilot Rethink business management. Supercharge your decisions with tailored data & AI. Tap on real-time actionable insights. Learn more DON'T JUST BUY SOFTWARE. PARTNER WITH PARCEL PERFORM. End-to-End Solution for Ecommerce to clean up technology stack, eliminate data silos and lift synergies Best Data Foundation in the Market to power all use cases and prepare for the future of AI decision-making Future-Proof Enterprise Partner to drive a best-practice product upgrade path with R&D firepower Fastest, Most Flexible Time-to-Value with passionate focus on business impact & implementation speed Global Reach to Enable Future Growth with 1,078+ carriers in 160 countries and local support everywhere Scalable and Secure Platform with GDPR-compliance & ISO 27001 certification BUILT TO FUEL GROWTH & EXPANSION E-commerce & Marketing Teams Uncover your hidden customer retention potential. Grow customer lifetime value by 45% Logistics & Ops Teams Optimize the entire process, uncover cost-reduction opportunities. Reduce last mile logistics costs by 10% Customer Service Teams Empower first-class customer service with logistics data. Reduce WISMO inquiries by 50% Procurement & Finance Teams Drive tracking accuracy, process automation, and cost control. Drive post-purchase operations GO BEYOND POST-PURCHASE TO UNLOCK YOUR GROWTH POTENTIAL Download e-book ACCESS TRACKING ACROSS 1,078+ CARRIERS GLOBALLY View carriers JOIN 3,000+ OF THE WORLD'S BEST BRANDS & MARKETPLACES Nespresso Global Delivery Services Manager "Tracking assistance is one of the top reasons for customer queries. In some markets, we have seen a 45% decrease of such calls. Customers also revisit the track & trace webpage 4-6 times during the delivery journey, proving it is an essential feature to boost customer experience." Book a demo Karsten Fellbaum Head of Supply Chain at Mister Spex "Our Customer Service and Ops team has full visibility into the parcel journey. We can easily filter shipments based on different parameters like recipient name, order ID or tracking status. The various platform functionalities have helped us respond efficiently to customer queries." Read success story Petra Dobrocka CCO and Founder of byrd "As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience." Watch webinar Johannes Kliesch Founder of SNOCKS "Our customer support team is one of the most valuable assets to turn around a mismatch in expectations and actual delivery experience. Thanks to reductions in WISMO inquiries from 15% down to 2-3%, they can now focus on the most difficult cases and reach out to customers proactively" Read success story Andre Batista Director of Operations, Bikes Online, US "Parcel Perform helped us eliminate parcel delivery issues such as missed deliveries. Our proactive outreach has been really well-received by customers who feel supported by our team in every step of the purchase experience." Read success story Expondo Chief Operating Officer "Parcel Perform has helped us provide our customers with significantly more accurate estimated delivery times at checkout. We’ve seen a tremendous 9.7% improvement in our NPS score and can really see how customer satisfaction is driven through a better delivery experience." Book a demo * * * * * * MAKE CUSTOMER TRUST AND CONFIDENCE ONE OF YOUR BIGGEST BUSINESS ADVANTAGES. Learn more Parcel Perform is ISO 27001 certified by TÜV SÜD PSB Pte Ltd Fully GDPR-compliant platform to protect your business and customers High platform reliability with 99.9% uptime FREQUENTLY ASKED QUESTIONS WHAT IS PARCEL PERFORM AND HOW DOES IT WORK? Parcel Perform is a data-driven logistics platform that empowers enterprise e-commerce businesses with mastery over the post-purchase process. We optimize every step of the e-commerce journey - from checkout to returns - for faster shipping, reduced costs, delighted customers, and a boost to your bottom line. HOW IS PARCEL PERFORM DIFFERENT FROM OTHER SERVICE PROVIDERS? HOW LONG DOES IT TAKE TO ONBOARD TO PARCEL PERFORM? HOW DO I IMPLEMENT PARCEL PERFORM FOR MY BUSINESS? EXPERIENCE IT FOR YOURSELF Build unique end-to-end delivery experiences that delight customers. The leading Data & Delivery Experience Platform for businesses worldwide. Join our monthly newsletter I agree to receive promotional messages from Parcel Perform in accordance with its privacy and cookies policy. 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