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CONNECTION AS A SERVICE


TELECOMMUNICATION AND CONTACT CENTER SERVICES

Foster conversations.
Enhance customer experience.
Create leads.

We help you find the shortest way to your customers





COMNICA


CONTACT


CLOUD BASED VIRTUAL CALL AND CONTACT CENTER SOLUTIONS FOR ENTERPRISE-LEVEL AND
SMALL-SIZED CUSTOMER SERVICES, IN ALL INDUSTRIES.

Inbound and outbound calls, emails, messages, chat campaigns and omnichannel
solutions on a web interface. We manage 25 million minutes of customer calls a
year.

More



COMNICA


COMMUNICATIONS


INTERNET BASED WHOLESALE VOICE AND MESSAGING SOLUTIONS FOR TELECOMMUNICATION
COMPANIES, MOBILE OPERATORS, CARRIERS, CABLE COMPANIES AND ALL THE PLAYERS IN
THE TELECOMMUNICATION SECTOR.

Call termination, number termination, premium number service, SIP trunking. We
complete 600 million minutes of international calls a year.

More



OPENING YOUR DIGITAL CAR DEALERSHIP MIGHT BE THE FASTEST JOURNEY FOR YOUR
CUSTOMERS

A battle tank, survival bunker for the apocalypse, celebrity time or an island:
all these you can put into your shopping cart and purchase online any time if
you want. Why wonder if buying a car on the internet became almost business as
usual by now.

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KNOW YOUR PASSENGER: HOW CONNECTING COMMUNICATION PLATFORMS CAN IMPROVE AIRLINE
OPERATION

Ann Cederhall, aviation technology specialist, consultant of LeapShift, reveals
how connecting comms platforms with each other can increase operation
efficiency, reduce costs and improve customer experience.

More


AEGON BENEFITS ON INTEGRATED CONTACT CENTER SOLUTION

300 customer service representatives use Comnica CC to connect potential and
existing customers over the phone at Aegon.

More


HOW TO WIN IN CRISIS: AN INTERVIEW WITH WIZZ AIR

The aviation industry has a tough year behind and 2021 seems to be pretty
challenging too. We have interviewed Ewa Danecka, Head of Customer Experience on
Wizz Air’s winning strategy and the secrets of a good partnership.

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COMNICA CONTACT CENTER

Reach out to your customers on multiple channels.Comnica CC is a virtual call
and contact center solution for all companies ranging from the smallest
enterprises to the largest call centers. A simple and safe cloud-based solution
with easy access from anywhere in the world.

Ask for an offer




WE ARE ALWAYS AT HAND AND
WORK WITH SECURE SOLUTIONS



24/7/365 availability

Professional support team

Reliable technical and operative support

Comprehensive legal administration

Online knowledgebase

99,9% SLA on redundant systems

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WE HELP MORE THAN HUNDRED
COMPANIES TO CONNECT THEIR
CUSTOMERS

Lukács-Fülöp Luca,
Customer Relationship Manager
National Toll Payment Services PLC

„Comnica’s call center system is outstanding for customer service purposes. It
is a flexible, easy-to-adapt yet complex solution, which provides a broad
spectrum of progressively improvable functions. We have to provide 24-hour
availability with 99.9% SLA, which the company overachieves each year.”



Voicila Krisztina, Call Center Expert
AEGON Hungary General Insurance Ltd.

„Comnica CC allows us to manage all our call center activities carried out by 24
partner agencies centrally. We also can track their performance easily and
coordinate our Quality Assurance activities directly from our HQ.”



Lukács-Fülöp Luca,
Customer Relationship Manager
National Toll Payment Services PLC

„Comnica’s call center system is outstanding for customer service purposes. It
is a flexible, easy-to-adapt yet complex solution, which provides a broad
spectrum of progressively improvable functions. We have to provide 24-hour
availability with 99.9% SLA, which the company overachieves each year.”



Voicila Krisztina, Call Center Expert
AEGON Hungary General Insurance Ltd.

„Comnica CC allows us to manage all our call center activities carried out by 24
partner agencies centrally. We also can track their performance easily and
coordinate our Quality Assurance activities directly from our HQ.”





You want to establish your customer service, but do not know where to begin?

You want to halt your customer’s churn and enhance their experience?

You want to learn about administrational and legal terms of launching telco
services in the CEE?

Ask for a free phone consultation, or ask for an offer!

Consultation
Offer



Comnica Kft.
1119 Budapest, Fehérvári út 99.
+ 36 1 255 0990
info@comnica.com
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 * About us
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