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SAM'S CLUB PRIVACY NOTICE

Published on December 09, 2020 and last updated on January 04, 2023 06:11 PM

Last Updated: Dec. 21, 2022
By
 * Sam's Club Privacy Notice Summary
 * What Does This Privacy Notice Include?
 * What Privacy Protections Apply to Specific Types of Personal Information?
 * What Is Our Pledge of Accountability?
 * What Types of Information Do We Collect and How Do We Collect It?
 * How Do We Use Your Personal Information?
 * How Do We Share Your Personal Information Outside of Sam’s Club?
 * What Are Your Choices?
 * How Do You Access and Update Your Personal Information?
 * How Do We Secure Your Personal Information?
 * How Long Do We Retain Your Personal Information?
 * Who Can I Contact at Sam’s Club About this Privacy Notice?
 * What Are Your State Privacy Rights?
 * How Will I Know if this Notice changes?
 * 

Top


SAM'S CLUB PRIVACY NOTICE SUMMARY



This Notice is also available in Spanish.

We recently updated our Privacy Notice

Updates include:


 * Updated California Privacy Rights section
 * Disclosures re: the categories of information we may collect
 * Addition of Virginia Privacy Rights
 * Clarification about how we secure and retain your personal information




AT SAM’S CLUB, OUR MEMBER IS NUMBER ONE. THAT’S WHY EVERYTHING WE DO IS FOCUSED
ON PROVIDING EXCELLENT SERVICE AND DELIVERING LOW PRICES.



The information you share with Sam’s Club allows us to provide the products and
services you want and need while giving you the very best shopping experience.
For example, when you shop on Samsclub.com we use what we know about your
shopping habits to let you easily reorder products and show you other products
that may interest you.

Our founder, Sam Walton, reminded us that "a promise we make is a promise we
keep," and it’s our promise to members that we respect the trust you place in us
and the privacy of the information you share with us. Part of providing superior
member service includes making sure that we’re building a relationship of trust
with members. Our way of doing that is to let you know in a clear, prominent,
and easily accessible way just how we collect, use, share, and – above all –
protect your personal information.

Our Notice outlines:


 * How and why we collect your personal information.
 * How your personal information is used and protected.
 * When and with whom we share your personal information.
 * What choices you can make about how we collect, use, and share your personal
   information.


WHAT DOES THIS PRIVACY NOTICE INCLUDE?



This Privacy Notice describes how we handle your personal information, the
reasons we do so, the choices you may have regarding our use of the information,
and the measures we take to protect the security of the information. It covers
our clubs in the United States and Puerto Rico, and our websites and mobile
services where this Privacy Notice is posted.

What is not covered in this Privacy Notice? 


 * Uses and treatment of personal information related to our specialized
   operations are covered by our notices for specific types of information.
   Specialized operations may include areas such as health services operations,
   including Walmart pharmacies, vision centers, and clinics; financial products
   and services that we offer either directly or in connection with business
   partners; and mobile device retail installment sales. 
 * Walmart maintains separate privacy policies for our operations outside of the
   US.


WHAT PRIVACY PROTECTIONS APPLY TO SPECIFIC TYPES OF PERSONAL INFORMATION?



Our specific privacy notices for our specialized operations include:


 * Our Health & Wellness operation (pharmacy and optical) which uses patient
   health information as described in the health services Notice of Privacy
   Practices. Review the Notice of Privacy Practices for the information
   practices specific to patient health information.
 * When you obtain financial products and services from us, and our co-branded
   credit card partner, we may collect and use certain financial-related
   information. Find out more here Synchrony Bank’s Privacy Policy.
 * Our Privacy Notice applies to all members, including those located in the
   European Economic Area (EEA) that provide personally identifiable information
   to Sam’s Club in order to participate in the Sam’s Export Program. Additional
   information and options are available to Sam’s Export members located in the
   EEA. Click here for the Sam’s Export Program Member Privacy Policy.
 * When you link an eligible card to the Sam’s Cash Bonus Offers Program
   (“Program”), we collect, use, and share transaction data in the course of
   administering the Program. Please see the Sam’s Cash Bonus Offers Privacy
   Notice for more information. 


WHAT IS OUR PLEDGE OF ACCOUNTABILITY?



We require our associates, business partners, and service providers to manage
your personal information properly.

We have designated a team of trained associates who are responsible for helping
to ensure compliance with this Notice. We require all those who manage members’
personal information to do so properly and in accordance with our policies.


WHAT TYPES OF INFORMATION DO WE COLLECT AND HOW DO WE COLLECT IT?




WHAT INFORMATION DO WE COLLECT?



We may collect or receive the following categories of personal information. Not
all categories may be collected or received about for every individual:


 * Identifiers: Personal identifiers, such as name, telephone number, physical
   address, email address, government-issued identifiers (e.g., national
   identification numbers, driver’s license numbers), and signatures
 * Device Information and Online Activity: Device and online identifiers,
   account login information, keystroke patterns indicative of human or bot
   website/app usage, mobile and web network activity and related information
   (such as Mac address, IP address, cookie IDs, browser activity, and other
   information associated with your browsing history), and social media
   information
 * Commercial Information: Purchase and transaction history information (such as
   products or services you have purchased, rented, or returned), health and
   safety-related information, product testimonials, travel and vacation
   information, and competition entries
 * Communications: Communication details (such as the content of emails, text
   messages, or other communications), call logs, and calendar information where
   Walmart is a party to the exchange
 * Demographic Information: Demographic information, such as age (including
   information about children under the age of 13 with respect to certain
   purchases and services (e.g., tobacco purchases), gender, citizenship,
   ethnicity, date of birth, family or marital status, household income,
   education, professional and employment information, family health, number of
   children, number of cars owned, and software or virtual assets owned
 * Financial Information: Financial information, such as credit or debit card
   numbers, financial account numbers, and claims information
 * Biometric Information: Biometric information, such as voice prints, imagery
   of the iris or retina, face geometry, and palm prints or fingerprints
 * Geolocation: Location information, such as geolocation information
 * Sensory Information: Audio, visual information, and other sensory information
   such as photographs and audio and video recordings
 * Background Information: Background and criminal information, such as
   background checks and criminal convictions
 * Inferences: Individual preferences and characteristics, such as inferences
   related to shopping patterns and behaviors, intelligence, and aptitudes


HOW DO WE COLLECT INFORMATION?



We collect information from you in a variety of ways. It may be:


 * Provided directly by you or a member of your household
 * Collected from a device associated with you or your household
 * Collected through in-store technology
 * Collected from another company within our family of companies
 * Collected from an external third-party source
 * Collected from another solution or asset 
 * Collected from other sources, when it is appropriate, to help us correct or
   supplement our records, improve the quality or personalization of our
   services, increase the appeal and relevance of advertising, and to prevent or
   detect fraud 

Information Provided Directly by You or a Member of Your Household

You actively share information with us in various ways in our Clubs and online.
For example, you share information when you:


 * Sign up for a Sam’s Club membership;
 * Make an online or in-Club purchase, Club Pickup order, or other transaction,
   from us;
 * Create an account on one of our websites or mobile services;
 * Conduct a transaction or request a service (including when required by law,
   such as purchasing certain cough and cold medications);
 * Request member service or contact us;
 * Post a review or comment on one of our social media pages, or post a rating,
   review or other user-generated content on one of our websites or mobile
   services;
 * Participate in a contest, sweepstake, promotion, or survey; or
 * Use features of our websites and mobile services that may ask you to grant us
   access to the camera or microphone on your computer or mobile device (such as
   voice search or scanning bar codes).

When you engage in these activities, you may share different types of personal
information with us, such as your name, email address, physical or postal
address, phone number, date of birth, and payment information.

Information Collected From a Device Associated With You or Your Household

You also passively provide us information in other ways through technology. This
information helps our websites and mobile services work correctly and supports
member marketing and analytics efforts – our work to understand our members’
needs and provide information about our products and services that may be of
interest to you. Here are some examples:


 * Device Information: We collect technical information when you visit our
   websites or use our mobile applications or services. This may include
   information such as Internet Protocol (IP) address, the type of mobile device
   you use, your device operating system and browser type, a unique device
   identifier, the address of referring websites, the path you take through our
   websites, and information about your session on our websites.
 * Browsing Information: We use our own and third party technologies such as
   cookies, web beacons, and mobile device identifiers to collect information
   about the use of our websites and mobile services. We use these tools to
   provide an integrated and more personalized shopping experience for you. For
   example: cookies allow us to provide you relevant information as you use or
   return to our sites. Web beacons allow us to know if a certain page was
   visited, an email was opened, or if ad banners on our websites and other
   sites were effective. Under certain circumstances, we permit third parties to
   collect information on our websites for their own business purposes using
   cookies, web beacons, iframes and similar technologies.
 * Precise Device Location Information: We may collect information about your
   location when your device is set to provide location information. For
   example, your device’s GPS signal allows us to show you the nearest Sam’s
   Club. We may be able to recognize the location of a mobile device in Clubs
   where we provide members free WiFi access or through the use of Bluetooth
   technology. Through mobile services, Bluetooth technology in our Clubs allows
   us to show you nearby products that may interest you, making it easier for
   you to locate products within and navigate through the store. See “What Are
   Your Choices?” below for more information.

Information We Collect from In-Store Technology

We may collect your personal information from technology we use in our Clubs,
such as our facility cameras. We operate cameras in Club for security and
operational purposes, for example, to help us improve the design of our Clubs to
better serve our members.

Information We Collect from Another Company within Our Family of Companies

We may collect your personal information from another organization within our
corporate family of companies, such as with Walmart and Moosejaw.com.

Information We Collect From Third Party Sources

We receive personal information about you from other sources to help us to
correct or supplement our records, improve the quality or personalization of our
services, and prevent or detect fraud. We collect information from consumer
reporting agencies in conjunction with products or services that involve
financial risk to Sam’s Club, such as transactions in which Sam’s Club extends
you financing. We also receive information, such as device information and
browsing information, from third parties for marketing purposes, for example to
provide you with personalized ads on Sam’s Club and third-party websites and
mobile services.



HOW DO WE USE YOUR PERSONAL INFORMATION?



We use your personal information to offer and provide you products and services
and to support our business functions. These business functions include order
and service fulfillment, internal business processes, marketing, authentication,
loss and fraud prevention, public safety and legal functions.

Some examples include:


 * To fulfill your order or requests for services and provide customer service
 * To create and maintain your account
 * Performing services, including maintaining or servicing accounts, providing
   customer service, processing or fulfilling orders and transactions, verifying
   customer information, processing payments, providing financing, providing
   analytics services, providing storage, or providing similar services
 * Providing advertising and marketing services, including targeted advertising
 * To conduct auditing and monitoring of transactions and engagement, including
   auditing related to counting ad impressions to unique visitors, verifying
   positioning and quality of ad impressions, and auditing compliance
 * Short-term, transient use, such as non-personalized advertising shown as part
   of your current interaction with us
 * Helping to ensure security and integrity and prevent fraud
 * Undertaking activities to verify or maintain the quality or safety of our
   services or devices and to improve, upgrade, or enhance them
 * Debugging to identify and repair errors
 * To conduct business analysis, such as analytics, projections, identifying
   areas for operational improvement
 * To conduct research and development, including undertaking internal research
   for technological development and demonstration
 * To fulfill our legal functions or obligations

To do the above, we combine information, collected online and offline, including
information from third party sources. We also may transfer or share your
personal information within our corporate family of companies, such as with
Walmart or Moosejaw.com for these purposes, as permitted by law.
Uses of personal information relevant to our specialized operations, such as our
health services and financial services lines of business, are described in our
notices for specific types of information.


HOW DO WE SHARE YOUR PERSONAL INFORMATION OUTSIDE OF SAM’S CLUB?



We are careful to share your personal information in ways that respect your
privacy and only as described in this Notice. We view you as a valued member,
not a product, and we do not sell or rent your personal information to others
for money. All of the categories of personal information that we collect have
been shared with other companies, including those within our corporate family,
for a business purpose. We may share your personal information in the following
circumstances:

Other Businesses in our Corporate Family

We may share your personal information with other brands and businesses within
the corporate family. When we do, the information will be used in ways that are
consistent with this Notice.

Service Providers
We share personal information about you with service providers that help with
our business activities, including shipping vendors, billing and refund vendors,
payment card processors, marketing and advertising vendors, and companies that
help us improve our products and services. We require our service providers to
keep your personal information secure. We do not allow our service providers to
use or share your personal information for any purpose other than providing
services on our behalf. Your personal information may be stored and processed by
our service providers in the United States or other locations where the service
providers or Sam’s Club maintain facilities.

Credit Offers
If you apply for a Sam’s Club Membership, we may share your personal information
with the company that we partner with to offer co-branded credit card programs.
In conjunction with the co-branding program, we may receive compensation from
the co-branding activity. To help you obtain the highest credit limit possible
this may include your Membership and application information. Similarly, if you
qualify for a credit account and are not offered a credit account by a Sam’s
Club associate we may share your personal information with our partner, so that
they may extend the offer of credit as required by law. For more information on
how to stop receiving prescreened offers of consumer credit see “What are Your
Choices?” below.

Business Member Information
We may share information regarding a Business Membership with the account’s
primary member or an officer or principal of the business in order to respond to
their inquiry. A non-primary member of the account may request information
specific to their purchases.

We may share information about Business Members’ resale merchandise purchases,
such as tobacco or candy products, with our suppliers in order to enable them to
offer these members discounts or rebates.

Products and Services Offered by Other Businesses
We sometimes enable other businesses to make products or services available to
our members. You may purchase products or services from these other businesses
at our Clubs or through our websites or mobile services. We indicate when
products or services are offered by other businesses and share with these
businesses personal information related to your purchase of their products and
services. These other businesses may operate their business in the United States
or in other countries.

Legal Requirements and Protection of Our Company and Others
We may share your personal information in other special circumstances, which
include situations when the sharing is required by law, or we believe sharing
will help to protect the safety, property, or rights of Sam’s Club, our members,
our associates, or other persons. Examples include:


 * Protecting the health or safety of members;
 * Addressing crimes committed on Sam’s Club property;
 * Identifying and addressing fraud or financial risk;
 * Providing personal information from cameras to law enforcement at their
   written request;
 * Responding to a search warrant or other valid legal inquiry; and
 * Responding to an investigative body in the case of a breach of an agreement
   or violation of law.

Business Transfers
In the event that all or a part of our business is merged, sold or reorganized
(including transfers made as part of insolvency or bankruptcy proceedings),
personal information about you could be shared with the successor business. We
will use reasonable measures to help ensure that any successor treats your
information in accordance with this Notice.

Pursuant to Our Specific Privacy Notices
We have specific privacy notices related to some of our specialized operations.
We may disclose personal information for purposes identified in those notices,
which arise in those specialized operational areas. These specific privacy
notices describe additional or different information practices relevant to those
operations. Our specific privacy notices can be found here. For example, as
detailed in the Notice of Privacy Practices, our health services operations will
disclose personal information to other health care providers for treatment
purposes.

Deidentified & Aggregated Personal Information
Sam’s Club continually strives to make member shopping experiences more relevant
and with less friction and may offer related services and insights to its
suppliers and others. As a result, Sam’s Club may share with others insights
that combine information from many members in ways that do not directly identify
you. For example, Sam’s Club may combine your shopping history with that of
other members to deliver generalized insights to Sam’s Club’s suppliers. These
insights do not identify individual members. This information helps Sam’s Club
suppliers provide products and services relevant to Sam’s Club members. Sam’s
Club may receive payment for these insights.

To deliver information about products and services that may be of interest to
you, we may share information with other companies, such as publishers,
advertisers and measurement analytics providers. For example, we may share
device-related data (such as device identifier, type of device, IP address,
cookies and other information associated with your browsing and app usage) and
individual preferences and characteristics (such as insights and inferences
related to shopping patterns and behaviors). This information does not identify
you directly, but is necessary to personalize the advertisements you receive.
Sam’s Club does not receive payment for this information.

We also allow companies that show advertisements on our webpages or our apps to
collect information from your browsers or devices via the use of cookies or
other technologies. Like many companies, we may allow cookie matching with
select partners. However, these parties are not authorized to access information
from our cookies. For more information about your choices related to advertising
activities see “What are Your Choices?”

With Specific Notice or Your Consent
In circumstances other than those described above, we will provide specific
notice or ask for your affirmative consent, as required by law, before we share
your personal information outside of our corporate family of companies, and we
will not sell or rent your personal information for money.

Categories of Personal Information We Disclose to Each Type of Third Party:

We may share your personal information with certain categories of third parties,
as described below.

Types of Third Parties to Which the Personal Information Was Disclosed for a
Business PurposeCategories of Personal Information Disclosed for a Business
Purpose

Financial service vendors

(see example above Credit Offers)


Demographic Information

Device and Online Identifiers

Financial Information

Individual Preferences and Characteristics

Government Identifiers

Location

Personal Identifiers

Purchase History Information


Those we are legally required to share with

(see example above Legal Requirements and Protection of Our Company and Others)

Audio, Visual and Other Sensory Information

Characteristics of Protected Classifications under California or Federal Law

Demographic Information

Device and Online Identifiers

Education Information

Employment Information

Financial Information

Government Identifiers

Health and Health Insurance Information

Individual Preferences and Characteristics

Internet, Application, and Network Activity

Location Information

Personal Identifiers

Purchase History Information


Service providers that receive data in order to provide services to us (e.g.
technology providers, cloud storage providers, etc.)

(See example above Sharing with Service Providers)

Audio, Visual and Other Sensory Information

Characteristics of Protected Classifications under California or Federal law

Demographic Information

Device and Online Identifiers

Employment Information

Financial Information

Government Identifiers

Health and Health Insurance Information

Individual Preferences and Characteristics

Internet, Application, and Network Activity

Location Information

Personal Identifiers

Purchase History Information


Third parties with whom individuals direct us to share their personal
information

(See example above Credit Offers and With Your Consent)

Demographic Information

Device and Online Identifiers

Personal Identifiers

Purchase History Information


Our suppliers or marketplace vendors

(See example above Products and Services Offered by Other Businesses)

Device and Online Identifiers

Financial Information

Location

Personal Identifiers

Purchase History Information



WHAT ARE YOUR CHOICES?



You have choices about the various ways we collect, use, and share your personal
information.


 * We may send you marketing communications. You can tell us your marketing
   preferences in different ways, including by logging on to your SamsClub.com
   account and clicking "edit" under Email preferences in the Member profile.
 * We also personalize your experience on our sites and mobile services by
   showing you advertisements from Sam’s Club or our advertising partners that
   are tailored to your interests. Learn more about interest-based advertising.
 * Some of our mobile services use your device’s location information. You can
   adjust the settings of your mobile device at any time to control whether your
   device communicates this location information. We may also offer additional
   controls on our use of your mobile location information.

We want to offer you choices about the different ways we collect, use, or share
your personal information. These choices are described below.

Marketing Preferences
When we are sending marketing communications to you, we use the following
standards:


 * We use an opt-in standard for automated phone and text messages, and for
   sharing personal information with companies outside our corporate family of
   companies for their use in direct marketing of their products, such as
   sending you promotions for their products. Opt-in means we will only conduct
   the activity with your affirmative consent.
 * We use an opt-out standard for phone, email, app notifications, and postal
   mail. Opt-out means we may contact you, but will stop upon your request (as
   described below).

Additionally, these standards may not apply to Sam’s Club-branded credit card
offerings because these are provided through associated financial institutions.
However, you can choose to stop receiving certain prescreened offers of credit
that originate from participating nationwide credit reporting agencies,
including our prescreened offers, by calling the official Consumer Credit
Reporting Industry organization at 1-888-567-8688 or by going to
www.optoutprescreen.com.

As a Sam’s Club member, you may update your marketing preferences any of the
following ways:


 * Online: By logging on to your SamsClub.com account and clicking “edit” under
   Email preferences in the Member profile.
 * By Email: You may email privacy@samsclub.com for assistance.
 * By Mail: Sam’s Club, 2101 SE Simple Savings Drive, Bentonville, AR
   72716-0745, Attention: Membership Services
 * By Phone: You may call Member Services by dialing 1-888-746-7726.
 * In Club: You may request to opt out at the Membership Services desk of your
   local Sam’s Club.

If you are not a Sam’s Club member and are currently subscribed to our
promotional emails, you may update your marketing preferences by clicking the
“unsubscribe” link in the footer of one of our promotional emails or by
contacting the Mail or Email resources listed above.

If you contact us by email or mail, please be sure to include your full name,
membership number, the types of communications you would like to receive or not
receive, and your related contact information. For instance, if you would like
to opt-out of mail, include your mailing address. Please allow sufficient time
for your marketing preferences to be processed. It may take up to ten days to
process your requests related to email and up to 30 days to process your
requests related to telephone calls, text messages, app notification and sharing
information with your consent. Please note that postal mailings are often
prepared many weeks in advance, and you may continue to receive mail for six to
ten weeks.

Since we do not accept opt-out requests from third parties (except as described
in our California Privacy Notice, linked to from the “State Privacy Rights”
section below), such as catalog opt-out services, please communicate your
request directly to us through one of the mechanisms mentioned above.

Please know that, even if you opted out of receiving marketing communications
from us, we may still contact you for transactional or informational purposes.
Some examples are contacts for member service, product information, service or
reminder notices, or recalls. We may also need to contact you with questions or
information regarding your order.

Interest-Based Advertising Preferences
We personalize your experience on our sites and mobile services by showing you
advertisements that are tailored to your interests. For example, if you browse
or shop for electronics with us or on other sites, we may show you ads for
electronics as you continue to browse the Internet. For more information about
browsing information, see “Information We Receive From You.”

We show you advertisements related to Sam’s Club or our advertising partners. We
belong to ad networks that may use your browsing history across participating
websites and mobile services to show you interest-based advertisements. You may
also see ads for Sam’s Club on participating websites and mobile services based
on how you browse. Learn more about interest-based advertising.

Mobile Location Settings
Some of our mobile services use your device’s location information. You can
adjust the location settings of your mobile device at any time to control
whether your device communicates this information. You will also need to adjust
your device’s Bluetooth settings to completely disable the collection of
Bluetooth location-related data. See your device instructions to learn more
about these settings. In addition, we may offer you controls on our use of your
mobile location information. See “What Types of Information Do We Collect?”
above for more information on the types of location information we collect.

Device Camera and Microphone
Some of the features on our websites and mobile services may require access to
the camera or microphone of your computer or mobile device. You must give your
permission before we access your device’s camera or microphone, and you can
adjust the settings of your device at any time to control access to your camera
or microphone. See “What Types of Information Do We Collect?” above for more
information.


HOW DO YOU ACCESS AND UPDATE YOUR PERSONAL INFORMATION?



We provide you with various ways to access or update your personal information,
including contact and account information. We also take reasonable steps to keep
your personal information accurate and complete.

You can access or update your personal information, including contact or account
information, in the following ways:


 * If you have created an account on one of our websites or mobile services, log
   into your account. Once you do, you will be able to enter and update your own
   contact information and payment information, as well as contact information
   for recipients you have designated.
 * Contact us at the email or postal address listed in the “Who Can I Contact at
   Sam’s Club About this Privacy Notice? ” section at the bottom of this Notice.
   Please include your current contact information, the information you are
   interested in accessing, and your requested changes. We will provide you the
   personal information requested if it is reasonably available, unless it
   infringes on the privacy of other individuals, and subject to reasonable
   limitations provided by law and internal procedures. Otherwise we will
   describe the types of information we typically collect. We will provide
   access and make the changes you request, or will provide an explanation of
   what actions we will be able to take with regard to the request.
 * If you need to access your personal information related to a specified
   service provided to you by a Sam’s Club service provider or business partner,
   we will refer you to the service provider or business partner. Please contact
   us via the “Who Can I Contact at Sam’s Club About this Privacy Notice?”
   section below.
 * If you need assistance accessing records related to your Pharmacy or Optical
   information, please visit the “What Privacy Protections Apply to Specific
   Types of Personal Information ?” section.
 * You can deactivate your Sam’s Club account if you wish. Please contact our
   Member Service Department by calling 1-888-746-7726 for further instructions
   about deactivating your samsclub.com account.
 * You can delete your Sam’s Club account within the Sam’s Club app at any time.
   Please visit the “Account” section of the app and select “Request to Delete
   Online Account”.

Our specialized lines of business, such as health services offer specific
methods to exercise privacy rights. For example, our health services operations,
such as Sam’s Club Pharmacies, Vision Centers, and Clinics, provide
opportunities to access or amend protected health information collected,
created, or received by those operations (for example, information collected at
a Walmart pharmacy to fill a prescription) as described by the Notice of Privacy
Practices. If you need assistance accessing records related to your personal
information collected, created, or received by our health services operations or
financial services operations, please visit the “What Privacy Protections Apply
to Specific Types of Personal Information?” section.

Additional information on privacy rights for residents of certain states is
available in the “What Are Your State Privacy Rights?” section below.


HOW DO WE SECURE YOUR PERSONAL INFORMATION?



Whether you are using our websites or mobile services or visiting our stores, we
use reasonable information security measures, including physical,
administrative, and technical safeguards. Learn more about measures you can take
to help to protect the security of your personal information.


HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?



We will keep the personal information we collect about you for as long as
necessary to carry out the purposes set forth in this Privacy Notice or any
other notice provided at the time of data collection, but no longer than as
required or permitted under applicable law or internal Walmart policy. We
dispose of the information we collect in accordance with Walmart’s retention
policies and procedures.


WHO CAN I CONTACT AT SAM’S CLUB ABOUT THIS PRIVACY NOTICE?



You can contact the Sam’s Club Privacy Office online or by postal mail.

Contact Member Service for Club experience, marketing preferences, and general
feedback/questions.

Contacting the Privacy Office
Email the Privacy Office - Please feel free to contact the Privacy Office with
any questions or comments about this Notice or about how your personal
information is handled. You can also contact us the Privacy Office via the
address below:

Mail:
Sam’s Club Corporate Privacy
702 SW 8th Street, MS #0160
Bentonville, AR 72716-0160



WHAT ARE YOUR STATE PRIVACY RIGHTS?



California Privacy Rights

California residents should refer to our California Privacy Notice for more
information about our privacy practices and their California privacy rights.

Virginia Privacy Rights

Virginia residents can exercise the following rights by going to the footer of
our website or settings section of our app and selecting the "Request My
Personal Information" link:


 * Request to Access My Personal Information
 * Delete My Personal Information
 * Correct My Personal Information

Virginia residents can exercise the following rights by going to the footer of
our website or the settings section of our app and selecting the “My Privacy
Choices” link:

 * Opt Out of the Processing of My Personal Information for Purposes of Targeted
   Advertising

If we decline to take action on one of your rights as a Virginia resident, you
can submit an appeal by going to our privacy request page.


HOW WILL I KNOW IF THIS NOTICE CHANGES?



Please check our Privacy Notice periodically for changes. We will provide
additional notice of significant updates. We will post the date our Notice was
last updated.


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