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RALEIGH MARRIOTT CRABTREE VALLEY
Raleigh Marriott Crabtree Valley 4.2 out of 5 stars, average rating value. Read
1401 Reviews. Same page link.
4.2
(1401)
★★★★★ ★★★★★ 4.2 out of 5 stars. Read reviews for Raleigh Marriott Crabtree
Valley 4.2 1401 Reviews This action will navigate to reviews.
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☆☆☆☆☆ ☆☆☆☆☆ 4.2 Overall, average rating value is 4.2 of 5.
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1. Raleigh Marriott Crabtree Valley
EMMA
EMMA
* Review 1
* Votes 0
* Member Level: Non-Member
* Traveler Type: Family
☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
EMMA
· 21 hours ago
DROP OFF DAUGHTER TO COLLEGE
Much needed rest after a hard day moving daughter into house
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Cleanliness, 5 out of 5
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Dining, 5 out of 5
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Location, 5 out of 5
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Service, 5 out of 5
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Amenities, 5 out of 5
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Value for the Money, 5 out of 5
Was it helpful?
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Comment
1. Anonymous
· 4 hours ago
Dear Emma,
I'm happy we could provide some rest and relaxation after a hard day!
We appreciate your review and patronage. Please come back soon!
Best,
Shea Cline
General Manager
Helpful?
Yes · 0 No · 0
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2. Raleigh Marriott Crabtree Valley
TAMMY
TAMMY
* Review 1
* Votes 0
* Member Level: Non-Member
* Traveler Type: Couple
☆☆☆☆☆ ☆☆☆☆☆ 3 out of 5 stars.
TAMMY
· a day ago
SADLY, NOT WHAT IT USED TO BE
I've stayed at this hotel numerous times. It's my go to accommodation when
in Raleigh. It's in a safe, easy to navigate part of town. BUT this past
stay will be my last.
The hotel has gradually gone down hill. Everything from unpleasant check in
to worn furnishings to overpriced, mediocre food and beverages. I was even
charged for parking, that has never happened before. At this price point, I
expect better. I can find newer, nicer accommodations.
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Cleanliness, 1 out of 5
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Dining, 3 out of 5
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Location, 4 out of 5
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Service, 2 out of 5
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Amenities, 3 out of 5
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Value for the Money, 2 out of 5
Was it helpful?
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1. Anonymous
· a day ago
Dear Tammy,
Thank you for being a return guest and sharing a review of your recent
stay. We sincerely apologize that we could not provide you with the
exceptional stay you've come to expect from us. The details make the
trip, and we regret we missed the mark. Your feedback gives us the
valuable information we need to improve our offerings. We appreciate
your patronage and hope to redeem ourselves to you on a return trip.
Sincerely,
Shea Cline
General Manager
Helpful?
Yes · 0 No · 0
Report
3. Raleigh Marriott Crabtree Valley
DISSATISFIED MEMBER
DISSATISFIED MEMBER
* Review 1
* Votes 0
* Member Level: Gold
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
DISSATISFIED MEMBER
· 6 days ago
DO NOT RECOMMEND THIS MARRIOTT
I did not have a good experience at this Marriott.
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Cleanliness, 2 out of 5
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Dining, 1 out of 5
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Location, 5 out of 5
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Service, 2 out of 5
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Amenities, 1 out of 5
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Value for the Money, 1 out of 5
Was it helpful?
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1. Anonymous
· 5 days ago
Dear Guest,
We aim to impress you, so I sincerely regret that you did not enjoy
your stay. I value your feedback, and we hope to serve you better in
the future. Thank you for staying with us.
Sincerely,
Shea Cline
General Manager
Helpful?
Yes · 0 No · 0
Report
4. Raleigh Marriott Crabtree Valley
DISAPPOINTED
DISAPPOINTED
* Review 1
* Votes 0
* Member Level: Non-Member
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 2 out of 5 stars.
DISAPPOINTED
· 10 days ago
SHADY/COSTLY PARKING
Safer parking is NECESSARY
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Cleanliness, 5 out of 5
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Dining, 5 out of 5
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Location, 1 out of 5
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Amenities, 5 out of 5
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Value for the Money, 1 out of 5
Was it helpful?
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Comment
1. Anonymous
· 9 days ago
Dear Guest,
I am sorry that you were disappointed with the parking. I assure you
that guest safety is our top priority. Thank you for bringing your
concerns to our attention. Your feedback assists us in our mission to
continuously improve guest satisfaction. We value your business and
hope you will return for another visit in the future.
Sincerely,
Shea Cline
General Manager
Helpful?
Yes · 0 No · 0
Report
5. Raleigh Marriott Crabtree Valley
BRRR24
BRRR24
* Review 1
* Votes 0
* Member Level: Platinum
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
BRRR24
· 14 days ago
BEST LOUNGE SERVICE IN A LONG TIME. FANTASTIC STAFF IN THE LOUNGE!
Although Marriott full service did not provide any help upon arrival, the
staff in the Lounge on the 6th floor went above and beyond!!!!
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Cleanliness, 4 out of 5
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Dining, 4 out of 5
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Location, 5 out of 5
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Service, 4 out of 5
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Amenities, 4 out of 5
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Value for the Money, 4 out of 5
Was it helpful?
Yes · 0 No · 0
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Comment
1. Anonymous
· 14 days ago
Dear BRRR24,
I'm glad you found your stay deserving of a five-star review. I
apologize for the lapses in service upon your arrival, but I'm glad our
lounge staff provided a high level of service that is more in line with
our standards. I'll be sure to pass on your compliments. Thank you for
choosing us, and we hope to host you again soon.
Best,
Shea Cline
General Manager
Helpful?
Yes · 0 No · 0
Report
6. Raleigh Marriott Crabtree Valley
MCG
MCG
* Review 1
* Votes 0
* Member Level: Non-Member
* Traveler Type: Family
☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
MCG
· 16 days ago
BEAUTIFUL HOTEL
Great hotel. Pool was beautiful
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Cleanliness, 4 out of 5
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Location, 4 out of 5
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Service, 4 out of 5
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Amenities, 4 out of 5
* Value for the Money
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Value for the Money, 3 out of 5
Was it helpful?
Yes · 0 No · 0
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Comment
7. Raleigh Marriott Crabtree Valley
ANNE HUNTLEY
ANNE HUNTLEY
* Review 1
* Votes 0
* Member Level: Member
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
ANNE HUNTLEY
· 17 days ago
EXCELLENT MARRIOTT
Excellent hotel. I have stayed here during my trip to Raleigh and I really
feel safe at this hotel. The service is great. Will be back.
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Cleanliness, 5 out of 5
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Dining, 5 out of 5
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Location, 5 out of 5
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Service, 5 out of 5
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Amenities, 5 out of 5
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Value for the Money, 4 out of 5
Was it helpful?
Yes · 0 No · 0
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1. Anonymous
· 16 days ago
Dear Anne Huntley,
It sounds like you really enjoyed your time at our Marriott and we are
thrilled to hear it! We appreciate your business and your kind words
about your overall experience. We hope you return to the Raleigh area
often and stay with us every time you do.
Best,
Shea Cline
General Manager
Helpful?
Yes · 0 No · 0
Report
8. Raleigh Marriott Crabtree Valley
LOVED THE POOL
LOVED THE POOL
* Review 1
* Votes 0
* Member Level: Titanium
* Traveler Type: Family
☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
LOVED THE POOL
· 17 days ago
MOVING TO RALEIGH
We have a wonderful stay at this very nice hotel, located conveniently to
downtown and Five Points. The reason that drove our choice of locations was
the wonderful pool for us and the kids to use on a hot summer weekend.
Great pool!
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Cleanliness, 4 out of 5
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Dining, 3 out of 5
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Location, 5 out of 5
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Service, 5 out of 5
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Amenities, 5 out of 5
* Value for the Money
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Value for the Money, 4 out of 5
Was it helpful?
Yes · 0 No · 0
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Comment
1. Anonymous
· 17 days ago
Dear Loved the Pool,
I appreciate you sharing your kind review with us and other travelers.
I'm delighted that we were well-suited for your family. I'm happy you
could take advantage of our wonderful pool and fun location. We hope to
host your family again soon.
Best,
Shea Cline
General Manager
Helpful?
Yes · 0 No · 0
Report
9. Raleigh Marriott Crabtree Valley
GUEST
GUEST
* Review 1
* Votes 0
* Member Level: Member
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 2 out of 5 stars.
GUEST
· 19 days ago
POOR MAINTENANCE
Mold in the shower, wallpaper coming off in the bathroom, rust bleeding
through paint in bathroom
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Cleanliness, 1 out of 5
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Dining, 4 out of 5
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Location, 4 out of 5
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Service, 3 out of 5
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Amenities, 4 out of 5
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Value for the Money, 1 out of 5
Was it helpful?
Yes · 0 No · 0
Report
Comment
1. Anonymous
· 18 days ago
Dear Guest,
I am sorry to hear that we let you down and you didn't enjoy your stay.
We never want to leave our guests with a poor impression of our
Marriott. I apologize for our shortcomings and hope that we have the
chance to redeem ourselves to you on a future visit.
Sincerely,
Shea Cline
General Manager
Helpful?
Yes · 0 No · 0
Report
10. Raleigh Marriott Crabtree Valley
JULY 2024 GUEST
JULY 2024 GUEST
* Review 1
* Votes 0
* Traveler Type: Group
☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
JULY 2024 GUEST
· 24 days ago
MOSTLY SATISFIED
Overall a pleasant home away from home for a week. Good food and beverage
services. The pool area was nice, but could use more tables, decor, and
shade. The hotel was full during my stay which seemed to challenge the
staff's ability to maintain common areas, especially hallways.
* Cleanliness
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Cleanliness, 2 out of 5
* Dining
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Dining, 4 out of 5
* Location
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Location, 5 out of 5
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Service, 4 out of 5
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Amenities, 4 out of 5
* Value for the Money
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Value for the Money, 3 out of 5
Was it helpful?
Yes · 0 No · 0
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Comment
1. Anonymous
· 24 days ago
Dear July 2024 Guest,
It is wonderful to hear that our hotel was a pleasant “home away from
home.” Your feedback is welcome, including areas for improvement as we
use it to monitor and improve our guest experience. We hope to welcome
you back for a five-star visit.
Best,
Shea Cline
General Manager
Helpful?
Yes · 0 No · 0
Report
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RALEIGH MARRIOTT CRABTREE VALLEY
4.2
•
1401 Reviews
Ratings are compiled based on customer ratings provided in satisfaction surveys
after guests have completed their stay.
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Maximum 8 guests per room
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WELCOME TO RALEIGH MARRIOTT CRABTREE VALLEY
DISCOVER AN UNPARALLELED STAY AT OUR ICONIC RALEIGH HOTEL
Embark on an exciting getaway at the Raleigh Marriott Crabtree Valley hotel. Our
contemporary hotel includes sleek guest rooms, enticing public spaces, 21,000
square feet of meeting and event space plus... See More three outdoor venues,
and a well-equipped fitness center. Maximize relaxation in our modern guest
rooms, which feature amenities such as smart TV’s with Netflix and upgradeable
WiFi. BRAISE, our Contemporary Southern restaurant, serves an unforgettable
breakfast buffet, southern fusion lunch and dinner, as well as specialty
cocktails in the lounge. Weddings shine in our ballrooms and our catering is
nothing short of delectable. Our hotel puts you within easy reach of desirable
shopping at Crabtree Valley Mall, downtown restaurants, PNC Arena and North
Carolina State University. Wheelchair accessible transportation available with
at least a 24 hours notice. Stay with us to experience true Southern
hospitality. See Less
Take A Look Inside Marriott Crabtree Valley
Enjoy A Virtual Tour Of Our Hotel, BRAISE Restaurant, Extensive Meeting/Event
Space, And More...
Learn More
ROOMS & SUITES
From
235 USD / Night
Rates vary by date & room type
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* Balcony Room
* Executive Large Guest Rm
* Concierge lounge access
* Hospitality Suite
* Guest room
* Guest room
* Concierge lounge access
* Concierge lounge access
* Balcony Room
* Balcony Room
* Executive Large Guest Rm
* Concierge lounge access
* Hospitality Suite
* Guest room
* Guest room
* Concierge lounge access
* Concierge lounge access
OFFERS AND PACKAGES
Summer Exclusive: 3,500 Bonus Points
Available: May 28, 2024 — August 18, 2024
Members earn 3,500 bonus points per stay on 2+ nights
Learn More
Premium Rooms & Suites Await
Available: August 1, 2024 — January 31, 2025
Book one of our elevated room types or suites and save when you stay 2 nights or
more.
Learn More
Save on 5+ Nights
Available: August 1, 2024 — January 31, 2025
Settle in and save on 5+ consecutive nights.
Learn More
View More
FEATURED AMENITIES ON-SITE
Sustainability
Restaurant
Fitness Center
Outdoor Pool
Meeting Space
Free Wifi
Convenience Store
Gift Shop
Dry Cleaning Service
Laundry
Room Service
Wake up Calls
Daily Housekeeping
Mobile Key
Digital Check In
Service Request
Guest Room Entertainment
See More
HOTEL INFORMATION
Check-in: 3:00 pm
Check-out: 11:00 am
Minimum Age to Check In: 21
Smoke Free Property
See Accessibility Features
Pet Policy
Pets Not Allowed
No pets allowed-service animals only. Comfort dogs not allowed.
Parking
On-Site Parking
Hourly: $0.00
Daily: $10.00
Long Term Parking
WHAT TO EXPECT
Plan and Prepare for your Stay
Learn More
BRAISE CONTEMPORARY SOUTHERN
Braise serves an unforgettable southern breakfast ala carte, and Southern fusion
lunch and dinner dishes not to be missed. The master bartenders have been
trained in pouring the perfect bourbon as well.
Explore
THE LOUNGE AT BRAISE
Boasting experts in pouring carefully aged bourbon, the Lounge at Braise offers
a contemporary setting to enjoy a hand crafted cocktail, local brew or wine by
the glass or bottle. Also join us for a taste of Southern inspired bites.
Explore
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MORE WAYS TO ENJOY YOUR STAY
Fitness
FITNESS CENTER
New Peloton Bike avail.
See More
Photo Coming Soon
Swimming
OUTDOOR POOL
See More
LET YOUR STAY TAKE YOU FURTHER
Broaden your experience with us, whether by deepening your knowledge of
cocktails in our Greatroom or learning something new with Manchester United.
Explore
FOOD FOR YOUR JOURNEY
Pick up a fresh snack on your way out or linger over a meal with us. From light
bites to classics with a local twist, enjoy food that is familiar yet elevated
beyond the expected.
Browse Dining Options
EXPERIENCE MARRIOTT AT HOME
Bring thoughtfully chosen details from our home to yours, from our iconic
Marriott Pillow to our bath and body collection.
Shop Now
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Our Location
GETTING HERE
Raleigh Marriott Crabtree Valley
4500 Marriott Drive, Raleigh, North Carolina, USA, 27612
Tel: +1 919-781-7000
Raleigh-Durham International Airport
Distance From Property: 11.0 Miles
Phone Number: +1 919-840-2123
Visit Website
Alternate Airport Transportation:
North Hills Transportation
Other Transportation
Nearby:
Bus Station:
Greyhound
Train Station:
Amtrak
Awards
2017 Trip Advisor Green Partner Logo
2021 Trip Advisor Travelers Choice Hotel
Property Map (PDF)
PROPERTY DETAILS
General Information
Policies and Payments
Accepts: Cash, Credit Cards
Contactless mobile payments
Services
Concierge desk service
Property has elevators
Languages spoken by staff:
English, Spanish, Filipino
Accessibility Information
For more information about the physical features of our accessible rooms, common
areas or special services relating to a specific disability please call +1
919-781-7000
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Service Animals are Welcome
Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Sustainability Information
Footprints
Carbon Footprint: 13.31 kg per room night
Water Footprint: 278.22 liters per room night
FREQUENTLY ASKED QUESTIONS
What are the check-in and check-out times at Raleigh Marriott Crabtree Valley?
The check-in time at Raleigh Marriott Crabtree Valley is 3:00 pm and the
check-out time is 11:00 am.
Does Raleigh Marriott Crabtree Valley allow pets?
The pet policy at Raleigh Marriott Crabtree Valley is:
Pets Not Allowed (No pets allowed-service animals only. Comfort dogs not
allowed.)
What are the parking options at Raleigh Marriott Crabtree Valley?
The parking options at Raleigh Marriott Crabtree Valley are:
On-Site Parking: Hourly: $0.00; Daily: $10.00 Long Term Parking
What property amenities are available at Raleigh Marriott Crabtree Valley?
The property amenities at Raleigh Marriott Crabtree Valley are:
Sustainability Restaurant Fitness Center Outdoor Pool Meeting Space Free Wifi
Convenience Store Gift Shop Dry Cleaning Service Laundry Room Service Wake up
Calls Daily Housekeeping Mobile Key Digital Check In Service Request Guest Room
Entertainment
Does Raleigh Marriott Crabtree Valley have free Wi-Fi?
Yes, Raleigh Marriott Crabtree Valley has free Wi-Fi available to hotel guests.
Unlock your stay with the Marriott Bonvoy™ App
RALEIGH MARRIOTT® CRABTREE VALLEY
Overview Gallery Accommodations Dining Experiences Meetings and Weddings
4500 Marriott Drive,
Raleigh, North Carolina, USA, 27612
Toll Free: +1-800-228-9290
Fax: +1 919-781-3059
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