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Heroku Support
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KEYBOARD SHORTCUTS

USED ANYWHERE

 * ctrl alt i Inbox
 * ctrl alt k Knowledge Base search
 * \ Focus search box

USED ON TICKET LISTS

 * ctrl alt f Toggle Free
 * ctrl alt a Toggle Assigned
 * j or ↓ Select Next Ticket
 * k or ↑ Select Previous Ticket
 * enter Open Selected Ticket

WHEN SAVING OR UPDATING A TICKET

 * ctrl s Update
 * ctrl alt o Update as Open
 * ctrl alt p Update as Waiting on customer
 * ctrl alt c Update as Closed

WHEN VIEWING A TICKET

 * ctrl alt q Copy the app name
 * ctrl alt u Copy the user email
 * ctrl alt m Focus the macros
 * ctrl alt t Focus the templates
 * ctrl alt e Focus the escalations
 * ctrl alt n Go to next ticket (without updating)
 * g ➜ t View Comments tab
 * g ➜ c View Customer tab
 * g ➜ b View Billing tab
 * g ➜ a View App tab
 * g ➜ m View Metrics tab
 * ctrl q Focus tag input
 * r Quote highlighted text from comment
 * ctrl alt b Inline Knowledge Base search

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