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Mega Event 2023: Loyalty & Ancillary
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Scroll Down for the Event
Date: 25-26 April, London, UK
25 April: 2:30pm-5pm: Conference
5:30pm-7:30pm: Networking Reception
26 April: 9am-5pm: Conference
5:30pm-6:30pm: Networking Reception Location: London, United Kingdom Delegates:
200+ Attend:
Pricing: Merchants: $149 USD / Vendors: $1299 USD
REGISTER NOW! Seats are limited and expected to sell out! Networking Event
Registration – 25APR 5:30-7:30pm: Register here for Free
If you work for Press and are interested in a Media Pass to this event, please
email Angella clicking here.
MEGA EVENT 2023: LOYALTY PARTNERSHIPS AND ANCILLARY CONFERENCES
Mega Event 2023 is the Airline and Travel Industry conference dedicated to
sharing best practices for maximizing revenues from Loyalty Programs and
Ancillary Revenue Generation. The theme for this event is “Show me the Money:
Revenues vs. Customer Experience”.
It will cover two conference tracks in a single venue: 1) Loyalty Partnerships
Conference and 2) Ancillary Revenue & Merchandising Conference.
Scroll down to see the agenda!
SPONSORS
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Sponsorship Opportunities
Click to View Agenda
DAY ONE: MEGA EVENT 2023
TUESDAY 25 APRIL
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12:30pm – 1:30pm
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OPTIONAL PRE-SESSION: START-UP STAGE – OPPORTUNITIES & CHALLENGES OF SELLING TO
AIRLINES & TRAVEL COMPANIES
Moderator
– Sinead Finn, Director, Affinnity (fmr. Director of Revenue of Ryanair with
deep experience working with TravelTech Startups)
Panellists
– Mark Ross-Smith, CEO, StatusMatch
– Sam Flynn, CEO, Hands In
– Katie Crowe, Global Head of PR & Communications, Battleface
– Alejandro Gomez, VP – Commercial, Holibob
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1:30pm – 2:00pm
WELCOME COFFEE & REGISTRATION
2:00pm
WELCOME REMARKS FROM THE CHAIRMAN
– Michael Smith, Board Advisor, Airline Information
2:00pm – 2:40pm
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PANEL DISCUSSION: THE METAVERSE AND TRAVEL SALES – LOSS LEADER OR REVENUE
GENERATOR FOR AIRLINES & TRAVEL COMPANIES
Is the metaverse’s current potential for airlines and travel companies
overhyped? What are the real opportunities in Web 3.0 for new revenues and
customer engagement & loyalty?
Moderator
– Roman Townsend, Managing Director, Belvera Partners
Panelists
– Andy Choi, Founder and CEO, Do Good Points
– Alex Barros, Growth, Innovation & Fundraising, Hotelverse
– Spencer Hanlon, Global Head of Travel Payments, Nium
2:40pm – 3:05pm
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FIRESIDE CHAT: YQ CHARGES ON REDEMPTIONS – ANCILLARY REVENUE DRIVERS OR YIELD
BUSTERS
Moderator
– Andrew Kelly, Managing Partner Marketing, Salient Global
Panellists
– Oliver Ranson, Editor, Airline Revenue Economics (revman.substack.com)
– Mark Ross-Smith, CEO, StatusMatch
3:05pm – 3:30pm
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FIRESIDE CHAT: KEEP LOYALTY SIMPLE, MAKE IT EASY
Moderator
– Chris Staab, Co-Founder, Ai Events
Speaker
– Chuck Christianson, Chief Revenue Officer, cxLoyalty
3:30pm – 4:00pm
COFFEE BREAK & NETWORKING
4:00pm – 5:30pm
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SUSTAINABILITY
HOW ARE CHANGING CUSTOMER BEHAVIORS AND TRENDS IMPACTING LOYALTY PROGRAMS AND
THEIR SUSTAINABILITY PROPOSITION (4:00PM-4:25PM)
– Klaus Walther, Head of Award Program Development, Miles & More
BEYOND THE WHY – HOW LOYALTY CAN HELP AIRLINES SUCCEED IN AN ECO-CONSCIOUS WORLD
(4:25PM-4:50PM)
– Klaus Kohler, Chief Sales Officer, Loyalty Partner Solutions
SUSTAINABILITY PANEL (4:50PM-5:30PM)
– Michael Smith, Board Advisor, Airline Information (Moderator)
– David Glantz, Director Business Development & Consulting, Loyalty Partner
Solutions
– Madeleine Anderson, Director, Company Evolution (fmr. Head of BA Executive
Club, and MSc in Sustainable Development)
– Andy Choi, Founder and CEO, Do Good Points
– Klaus Walther, Head of Award Program Development, Miles & More
5:30pm – 7:30pm
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NETWORKING RECEPTION WITH FIRESIDE CHAT: HOW TO GET CONSUMERS TO OPEN THEIR
WALLETS ONLINE AND IN THE CABIN —- SPONSORED BY AVIS BUDGET
This session will also feature a short fireside chat between Kevin O’Shaughnessy
co-founder of the CityHook.com airport-to-city information service, also well
known in the industry for the Travel Massive podcast, and Jay Sorensen. Jay is a
recognized global thought leader in the airline and travel industry in both
Loyalty and Ancillary Revenue Generation.
(Note: Those not participating in Mega Event may register free just for this
networking here.)
Moderator
– Ann Cederhall, Women in Aviation International
Speakers
– Jay Sorensen, President, IdeasWorksCompany
– Kevin O’Shaughnessy, CEO, CityHook
DAY TWO: MEGA EVENT 2023
WEDNESDAY 26 APRIL
.
8:30am – 9:10am
WELCOME COFFEE & REGISTRATION SPONSORED BY CXLOYALTY
9:10am – 9:15am
WELCOME REMARKS FROM THE CHAIRMAN
– Michael Smith, Board Advisor, Airline Information
9:15am – 9:50am
MAXIMISING REVENUE BY GETTING REWARDS RIGHT
– Glenn Commerford, Head of Pricing, IAG Loyalty
9:50am – 10:30am
AIRLINE REVENUE INNOVATIONS – HOW TO FLY HIGH (AND LAND RIGHT!)
– Jay Sorensen, President, IdeasWorksCompany
10:30am – 11:00am
COFFEE BREAK & NETWORKING SPONSORED BY STATUSMATCH
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LOYALTY PARTNERSHIPS TRACK
Track Chair
– Dave Andreadakis, Chief Innovation Officer, Kobie Marketing
ANCILLARY TRACK
Track Chair
– Sinead Finn, Director, Affinnity
11:00am – 11:30am
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Loyalty Partnerships Track
LOYALTY SUBSCRIPTIONS
– Denis Huré, Co-Founder, Reward the World
– Peter Gerstle, Group Head of Travel Products, Collinson
– Iñaki Uriz, CEO, Caravelo
Ancillary Track
ANCILLARY PARTNERSHIP OPPORTUNITY SPOTLIGHT: TOURISM AUTHORITIES
– Roman Townsend, Managing Director, Belvera Partners (Moderator)
– Gavin Eccles, Managing Partner, GE Consulting – Aviation and Tourism
11:30am – 12:00pm
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Loyalty Partnerships Track
FIRESIDE CHAT: HOW CHATGPT AND BING ARE TRANSFORMING TRAVEL LOYALTY & ENGAGEMENT
Moderator
– Danielle Brown, CMO, Plusgrade
Panelists
– Tracy Ayepe, Head of Data Science & Analytics, Virgin Group Loyalty Company
– Chris Amenechi, CEO/Co-Founder, SeatCash
Ancillary Track
WHY GIFT CARDS ARE THE OVERLOOKED ANCILLARY REVENUE OPPORTUNITY
Moderator
– Chris Staab, Co-Founder, Ai Events
Panellists
– Todd Tomlin, COO and Co-Founder, Ncentiva
– Hadie Perkas, Founder & CEO, The Gift Club
– Cary George, Founder & CEO, Better Lifestyle Group
12:00pm – 1:30pm
LUNCH & NETWORKING
1:30pm – 2:00pm
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Loyalty Partnerships Track
PANEL: EMOTIONAL VS. TRANSACTIONAL LOYALTY – WHICH DRIVES MORE REVENUE?
Moderator
– Marc Berman, CEO, TMG 3.0
Panellists
– Sebastian Huschner, Product Strategy Consultant, Customer Loyalty – AerClub,
AerLingus
– Steve Mathwig, Senior Manager, Loyalty Program Engagement, Best Western
– Peter Dorrington, Co-Founder and Chief Strategy Officer, Anthrolytics
– Eveline van Sandick, CEO, Attached Global
– James Berry, Managing Director- Commercial, Valuedynamx at Collinson
Ancillary Track
ANCILLARY REVENUE OPPORTUNITY SPOTLIGHT: SUBSCRIPTIONS
– Iñaki Uriz, CEO, Caravelo
2:00pm – 2:30pm
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Loyalty Partnerships Track
—CONTINUED—
PANEL: EMOTIONAL VS. TRANSACTIONAL LOYALTY – WHICH DRIVES MORE REVENUE?
Ancillary Track
STATE OF AIRLINE RETAILING: RESULTS OF GLOBAL AIRLINE RETAILING SURVEY
– Ann Cederhall, Consultant, LeapShift
2:30pm – 3:00pm
*
*
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Loyalty Partnerships Track
FIRESIDE CHAT: WHERE ARE RENTAL CARS IN THE LOYALTY & ANCILLARY MIX
POST-PANDEMIC?
Moderator
– Chris Staab, Co-Founder, Ai Events
Panellists
– Heather Nolan, Head of Loyalty, CarTrawler
– Ali Wadsworth, Head of Strategic Partnerships, Avis Budget Group
Ancillary Track
E-VISAS: DRIVING ANCILLARY REVENUES, CONVERSION AND CUSTOMER EXPERIENCE
– Christian Baillet, Co-Founder and CEO, SimpleVisa
– Marcos Isaac, CEO, The Apartment Network
3:00pm – 3:30pm
COFFEE BREAK & NETWORKING SPONSORED BY ASCENDA LOYALTY
3:30pm – 4:05pm
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Loyalty Partnerships Track
REDISIGNING YOUR LOYALTY PROGRAM
Moderator
– Stuart Evans, Founder, Wavebreakr (invited)
Panellists
– Phil Gunter, Director & Co-Founder, StatusMatch
– David Feldman, Director – Loyalty Strategy, Radisson Hotel Group Americas
– Sarah Moore, Head, Rocket Travel
– Olly Brough, Director, AuthID Limited
Ancillary Track
BNPL AS A MARKETING / ANCILLARY REVENUE STRATEGY
– Ian Citulsky, VP Partnerships, Airlines & Canada, Uplift
– Karen Brzozowicz, Manager, Payment Products , Air Canada
4:05pm – 4:30pm
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Loyalty Partnerships Track
FIRESIDE CHAT: STATUS – LOYALTY IS NOT JUST POINTS
– Dave Andreadakis, Chief Innovation Officer, Kobie Marketing
– Mark Ross-Smith, CEO, StatusMatch
Ancillary Track
AIRLINE TRAVEL RETAILING: HOW TO MAKE IT SUCCEED
– Oliver Ranson, Editor, Airline Revenue Economics (revman.substack.com)
– Jacob Guerra, Head of Product, SeatCash
4:30pm – 5:30pm
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DEN SPONSOR
LIONS´ DEN
This is an exciting pitching contest where new Travel Tech solutions to drive
engagement and new revenues are pitched for 5 minutes. Pitchers are then
questioned by the Lions (judges) for an additional 5 minutes. The judges will
then crown winners for Best Product and Best Pitch.
This session is a fun way for the audience to see some of the new fintech
solutions coming to market.
Ringmasters
– Michael Smith, Board Advisor, Airline Information
– Sinead Finn, Director, Affinnity
Judges
– Máire Walsh, CEO, Belayer (Chief Lion)
– David Feldman, Director – Loyalty Strategy, Radisson Hotel Group Americas
– Sol Zia, Executive Director, Calgary Hotel Association (fmr. Head WestJet
Rewards)
– Frank Reeuwijk, Partner Marketing Manager Flying Blue, Air France/KLM
Pitching Companies
– Hands In
– Interlnkd
– Kyte
– Do Good Points
*
*
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*
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5:30pm – 6:30pm
NETWORKING SESSION SPONSORED BY STATUSMATCH
* ATTENDING COMPANIES
View registered companies for this event....
* HOW TO SPONSOR THIS EVENT
View the sponsorship items and packages that are available for this
conference....
* VENUE & HOTEL BOOKING
Book your Hotel for the Airline Travel Payment Summit. ...
* AIRLINE / TRAVEL MERCHANTS
* * $149 USD
* Payment by Credit Card.
* Note: Registration prices are $100 additional by bank transfer.
Register Now!
* BANKS, VENDORS& FINANCIAL SERVICES
* * $1299 USD
* Payment by Credit Card.
* Note: Registration prices are $100 additional by bank transfer.
Register Now!
UPCOMING EVENTS
* Start-Up Stage – Opportunities & Challenges Of Selling To Airlines & Travel
Companies
25 April, London, UK
* Mega Event 2023: Show Me The Money
25-26 April, London, UK
* Ai Events Networking Evening at Mega Event
25 April, London, UK
* Latin American Loyalty Event
27 de Junio, Santiago CL
* Ai Events Networking Evening at ATPS APAC
22 August, Bangkok
* ATPS APAC 2023
22-23 August, Bangkok
* Co-Brand & Travel Rewards 2023
18-19 October, Wilmington, US
* ATPS LATAM 2023
5-6 Diciembre, Bogota
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