www.canadapost-postescanada.ca
Open in
urlscan Pro
2600:141b:1c00:2481::1dc5
Public Scan
Submitted URL: https://t.notifications.canadapost-postescanada.ca/info7/r/?id=hc133406,9bada79,44f91b8
Effective URL: https://www.canadapost-postescanada.ca/cpc/en/support.page
Submission: On September 23 via manual from CA — Scanned from CA
Effective URL: https://www.canadapost-postescanada.ca/cpc/en/support.page
Submission: On September 23 via manual from CA — Scanned from CA
Form analysis 3 forms found in the DOM
Name: headerSISU — POST https://sso-osu.canadapost-postescanada.ca/lfe-cap/en/login?stepupId=smb_mode1,consumer,commercial_link,smb_link&sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport.page%23panel2-1&targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport.page%3FforceVouchFor%3Dtrue%23panel2-1&businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue
<form method="post"
action="https://sso-osu.canadapost-postescanada.ca/lfe-cap/en/login?stepupId=smb_mode1,consumer,commercial_link,smb_link&sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport.page%23panel2-1&targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport.page%3FforceVouchFor%3Dtrue%23panel2-1&businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue"
stepup="1" name="headerSISU" class="cpidSignIn sso_form" businessurl="https://www.canadapost.ca/dash-tableau/en/" id="signinFormMobile">
<div class="signin-account-container">
<h3 class="signin-header">Access your account</h3>
<label for="username" class="title">Username</label>
<input id="username" placeholder="" name="username" type="text">
<div class="rememberme-wrapper">
<input value="1" id="rememberme" name="rememberme" type="checkbox">
<label for="rememberme">Remember my username on this device</label>
</div>
<label for="password" class="title">Password</label>
<input id="password" placeholder="" name="password" type="password" autocomplete="nope">
<input value="Sign in" class="button" type="submit">
<div class="user-secure"> Forgot
<a href="https://sso-osu.canadapost-postescanada.ca/lfe-cap/en/forgot-username?&sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport.page%23panel2-1&targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport.page%3FforceVouchFor%3Dtrue%23panel2-1&businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue" class="sso_link" businessurl="https://www.canadapost.ca/dash-tableau/en/" tabindex="-1">Username?</a>
or
<a href="https://sso-osu.canadapost-postescanada.ca/lfe-cap/en/forgot-password?&sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport.page%23panel2-1&targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport.page%3FforceVouchFor%3Dtrue%23panel2-1&businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue" class="sso_link" businessurl="https://www.canadapost.ca/dash-tableau/en/" tabindex="-1">Password?</a>
</div>
</div>
<div class="create-account-container">
<h3 class="signin-header">Register online</h3>
<p class="signup-text-mobile"> Create an online account in a few easy steps! </p>
<a href="https://sso-osu.canadapost-postescanada.ca/pfe-pap/en/registration?&sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport.page%23panel2-1&targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport.page%3FforceVouchFor%3Dtrue%23panel2-1&businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue" stepup="1" class="button sso_link" businessurl="https://www.canadapost.ca/dash-tableau/en/" tabindex="-1">Register now</a>
</div>
</form>Name: scopesearch — GET /cpc/en/search/search.page
<form action="/cpc/en/search/search.page" method="GET" name="scopesearch" id="scopesearch">
<h2 id="search-resources-section" class="cpc-fb-kb__content--heading">Search our support resources</h2>
<hr class="cpc-hero-banner__side-nav--divider">
<div class="cpc-fb-kb__content--input"><label class="visually-hidden" for="q">Search our support resources</label>
<div class="cpc-ds-input__container"><input id="q" autocomplete="off" name="q" required="" size="20" type="text"> <input class="search" type="submit" value="Search" aria-label="Search our support resources.">
<p class="cpc-fb-kb__content--error-message input-error visually-hidden" aria-hidden="true">Please enter a search topic.</p>
</div>
<input id="fid" name="fid" type="hidden" value="4">
</div>
</form>#
<form action="#" class="cpc-search__form">
<label for="searchInput" class="visually-hidden">Search products, related articles and support topics</label>
<input id="searchInput" type="text" class="cpc-search__input" enterkeyhint="Search">
<div class="cpc-search__buttons">
<button class="cpc-search__clear" type="reset" aria-label="Clear search">
<svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg">
<path d="M7.99999 7.05732L11.3 3.75732L12.2427 4.69999L8.94266 7.99999L12.2427 11.3L11.3 12.2427L7.99999 8.94266L4.69999 12.2427L3.75732 11.3L7.05732 7.99999L3.75732 4.69999L4.69999 3.75732L7.99999 7.05732Z" fill="#003087"></path>
</svg>
</button>
<button class="cpc-search__submit" aria-label="Search">
<svg class="cpc-search__submit-icon" width="34" height="34" viewBox="0 0 34 34" fill="none" xmlns="http://www.w3.org/2000/svg">
<circle cx="18" cy="18" r="16" fill="#003087"></circle>
<path d="M19.9691 19.9639L24 24M21.3333 16.6667C21.3333 19.244 19.244 21.3333 16.6667 21.3333C14.0893 21.3333 12 19.244 12 16.6667C12 14.0893 14.0893 12 16.6667 12C19.244 12 21.3333 14.0893 21.3333 16.6667Z" stroke="white" stroke-width="1.5"
stroke-linecap="round" stroke-linejoin="round"></path>
</svg>
<span class="cpc-search__submit-text">Search</span>
</button>
</div>
</form>Text Content
Skip to Main Content
* Personal
* Small business
* Commercial
* Shop
* Our company
* Support
* FR
* Sign in
Canada Post
* Help receiving
* Tracking support
Tracking issues, tracking status and more
* Claims
Report missing, lost, late or damaged items
* Delivery FAQ
Mail and package delivery issues and questions
* Forwarding mail
Solve common issues, get started and make changes
* Holding mail
Solve common issues, get started and make changes
* Community mailboxes
Get new keys, find your mailbox and resolve issues
* Other receiving topics
Manage preferences, mailboxes, lockers and more
* Help sending
* Tracking support
Tracking issues, tracking status and more
* Claims
Report missing, lost, late or damaged items
* Sending FAQ
Common sending issues, questions and guidelines
* Other sending topics
Other sending questions and guidelines
* Other help topics
* Your personal account
Manage and protect your personal account
* Your business account
Manage your business account, billing and invoices
* Business support
Find support for business products and services
* Company policies
Security, rates, terms and conditions and more
* Other topics
Post office details, money services and more
* * Tools
* Track a delivery
* Find a postal code
* Find a rate
* Find a post office
* Create a shipping label
* --------------------------------------------------------------------------------
View all tools
* Search
* Menu
* Canada Post
Canada Post
*
*
* Sign in or register Back Sign out
*
* undefined
ACCESS YOUR ACCOUNT
Username
Remember my username on this device
Password
Forgot Username? or Password?
REGISTER ONLINE
Create an online account in a few easy steps!
Register now
* * HELLO,
* Dashboard
* My Profile
* My Shop Orders
* My Support
* Personal
* Sending
SENDING
* Get stamp prices
* Get postage rates
* Create a shipping label
* Send within Canada
* Send internationally
* Buy stamps and packaging
* Return a purchase
* Check sending guidelines
* Receiving
RECEIVING
* Track your delivery
* Forward your mail
* Get updates on incoming mail
* Manage your mail and packages
* Pick up purchases at post office
* Mailboxes and lockers
* Rent a post office box
* Money services
MONEY SERVICES
* Money transfers
* Money orders
* Buy foreign cash
* Prepaid cards and services
* Stamps and coins
STAMPS AND COINS
* Shop latest stamps
* Shop latest coins
* Canadian stamp stories
* Suggest a stamp
* Pictorial cancels
* Sign up for stamp news
--------------------------------------------------------------------------------
* Track a delivery
* Find a postal code
* Find a rate
* View all tools
* Small business
* Shipping
SHIPPING
* Ship in Canada
* Ship internationally
* Prepare a shipment online
* Explore shipping solutions
* Create a return policy
* Get shipping discounts
* Resources and articles
* Sell online
SELL ONLINE
* Start an online store
* Resources and articles
* Marketing
MARKETING
* Get started with direct mail
* Create and launch a campaign
* Save on direct mail
* Work with a partner
* Resources and articles
* Postal services
POSTAL SERVICES
* Mailing services
* Rent a post office box
* Bulk, prepaid and digital services
* Buy stamps and rent meters
* Shop for supplies
--------------------------------------------------------------------------------
* Snap Ship
* Track a shipment
* Find a rate
* View all tools
* Commercial
* Shipping
SHIPPING
* Ship in Canada
* Ship internationally
* Create and manage shipments
* Pickup, deposit and delivery
* Service and system alerts
* Resources and articles
* Returns
RETURNS
* Returns solutions
* Box-free label-free returns
* Returns integration
* Marketing
MARKETING
* Direct mail solutions
* Data solutions
* Precision Targeter
* Resources and articles
* Ecommerce
ECOMMERCE
* Checkout and tracking
* Shipping and delivery
* Integrate with our APIs
* Resources and articles
* Security and identity
SECURITY AND IDENTITY
* Share confidential files
* Verify customer identity
* Postal services
POSTAL SERVICES
* Mailing services
* Manage billing and invoices
* Buy stamps and rent meters
* Shop for supplies
--------------------------------------------------------------------------------
* Shipping Manager
* Track a shipment
* Schedule a pickup
* View all tools
* Shop
* Mailing and shipping
MAILING AND SHIPPING
* Stamp collecting
STAMP COLLECTING
* Coin collecting
COIN COLLECTING
* Quick Order
QUICK ORDER
* Favourites
FAVOURITES
* Our company
* About us
ABOUT US
* What we stand for
* Leadership and governance
* Legislation and regulation
* Financial and sustainability reports
* Our values in action
OUR VALUES IN ACTION
* Corporate sustainability
* Environmental responsibility
* Equity, diversity and inclusion
* Indigenous and northern reconciliation
* Transparency and trust
* Accessibility
* Youth impact initiatives
YOUTH IMPACT INITIATIVES
* Community Foundation
* Awards for Indigenous Students
* Santa letter program
* Postal services for kids
* Work with us
WORK WITH US
* Working at Canada Post
* View current opportunities
* Contract work for your business
* Become an authorized retail partner
* News and media
NEWS AND MEDIA
* Service alerts
* News releases
* Closures and service interruptions
* Negotiations updates
* Media centre
* Support
* Help receiving
HELP RECEIVING
* Tracking support
* Claims
* Delivery FAQ
* Forwarding mail
* Holding mail
* Community mailboxes
* Other receiving topics
* Help sending
HELP SENDING
* Tracking support
* Claims
* Sending FAQ
* Other sending topics
* Other help topics
OTHER HELP TOPICS
* Your personal account
* Your business account
* Business support
* Company policies
* Other topics
* Service alerts
* Accessibility
* Français
HOW CAN WE HELP?
Find answers and solutions, resolve issues, report concerns and get help from
our experts.
Choose a help topicContact us
BROWSE POPULAR TOPICS
section
Expand allCollapse all
TRACKING SUPPORT
* Track a package
* What does my tracking status mean?
* Tracking status isn’t updating
* Missing package shows as "Delivered"
* Package hasn’t arrived
* International tracking
* Other tracking questions
COMMUNITY MAILBOX
* New resident mailbox access
* Replace lost mailbox keys
* Mailbox lock or key is broken
* Request mailbox snow clearance
* Report a damaged mailbox
* Other community mailbox questions
MAIL DELIVERY
* I’m moving to a new home
* Reduce advertising mail
* My mail is sent to the wrong address
* I’m receiving someone else’s mail
* My letter hasn’t arrived
* Why was my item returned to sender?
* Other delivery questions
OTHER TOOLS AND SERVICES
* Forgot my password
* Find a postal code
* Find a rate
* Find a post office
* Forward your mail
LOST, LATE OR DAMAGED
* Package hasn’t arrived
* Missing package shows as “Delivered”
* Package delivered late
* Package arrived damaged
* Other claims questions
MAIL FORWARDING / HOLD MAIL
* How do I change my address (forward my mail)?
* Extend Mail Forwarding
* Cancel Mail Forwarding
* Other Mail Forwarding questions
* Hold Mail questions
POST OFFICE AND RATES
* Find a post office
* How much postage do I need?
* Parcel sizes and weights
* What are the delivery hours?
* What are permanent stamps?
* Other sending questions
BUSINESS RESOURCES
* Find a deposit location
* Schedule a pickup
* Cancel a shipping label or manifest
* How to use the direct mail postal code map
* Other business questions
DON’T SEE WHAT YOU’RE LOOKING FOR?
Browse all help topics
SEARCH OUR SUPPORT RESOURCES
--------------------------------------------------------------------------------
Search our support resources
Please enter a search topic.
GET SERVICE AND SYSTEM UPDATES
Stay updated on delivery delays, system performance issues and more.
Delivery service alerts
Digital tools and systems
Closures and service interruptions
News releases
DISCOVER IN-DEPTH GUIDES
Access detailed information, step-by-step instructions and official guides.
* Our Postal Services Information covers business topics such as marketing
campaigns, transactional mail and shipping.
* Our postal guide covers mailing within Canada and internationally.
CONTACT US
OnlineSocialPhoneMail
Online
* Online
* Social
* Phone
* Mail
Online Social Phone Mail
GET THE RIGHT ASSISTANCE
Tell us about your issue. We’ll direct you to the best resources or contact
options.
What can we help you with?
Select an option
* Select an option
* Parcel delivery issues
* Trackable documents
* Your mail delivery
* Post office
* Postage rates
* Business shipping and marketing
* Tools and other services
Select an option Parcel delivery issuesTrackable documentsYour mail deliveryPost
officePostage ratesBusiness shipping and marketingTools and other services
Tell us more about your enquiry
Select an option
* Select an option
* Within Canada
* Canada to US/International
* US/International to Canada
Select an option Within CanadaCanada to US/InternationalUS/International to
Canada
Tell us more about your enquiry
Select an option
* Select an option
* Within Canada
* Canada to US/International
* US/International to Canada
Select an option Within CanadaCanada to US/InternationalUS/International to
Canada
Tell us more about your enquiry
Select an option
* Select an option
* Community mailboxes
* Mail Forwarding / Hold Mail
* General delivery issue
Select an option Community mailboxesMail Forwarding / Hold MailGeneral delivery
issue
Tell us more about your enquiry
Select an option
* Select an option
* Locations and hours
* Complaint or compliment
* Find a Postal Code
* Delivery time frames
* Philatelic collectibles
* Other
Select an option Locations and hoursComplaint or complimentFind a Postal
CodeDelivery time framesPhilatelic collectiblesOther
Tell us more about your enquiry
Select an option
* Select an option
* Letter rates
* Parcel rates
Select an option Letter ratesParcel rates
Tell us more about your enquiry
Select an option
* Select an option
* Product pricing/options
* Cancel an order
* Mail piece approval
* Delivery issue
* Account inquiry
Select an option Product pricing/optionsCancel an orderMail piece
approvalDelivery issueAccount inquiry
Tell us more about your enquiry
Select an option
* Select an option
* Online tools
* Shopping and philatelic
* Other
Select an option Online toolsShopping and philatelicOther
Choose a subject
Select an option
* Select an option
* Not delivered/received
* Delivered damaged
* Delivered late (refund)
* Returned to sender
* Delivery attempt made / verifying address
* Other
Select an option Not delivered/receivedDelivered damagedDelivered late
(refund)Returned to senderDelivery attempt made / verifying addressOther
Choose a subject
Select an option
* Select an option
* Not delivered/received
* Delivered damaged
* Delivered late (refund)
* Returned to sender
* Other
Select an option Not delivered/receivedDelivered damagedDelivered late
(refund)Returned to senderOther
Choose a subject
Select an option
* Select an option
* Customs
* Delivery time frames
* Returned to sender
* Other
Select an option CustomsDelivery time framesReturned to senderOther
Choose a subject
Select an option
* Select an option
* Not delivered/received
* Delivered damaged
* Delivered late (refund)
* Returned to sender
* Delivery attempt made / verifying address
* Other
Select an option Not delivered/receivedDelivered damagedDelivered late
(refund)Returned to senderDelivery attempt made / verifying addressOther
Choose a subject
Select an option
* Select an option
* Not delivered/received
* Delivered damaged
* Delivered late (refund)
* Returned to sender
* Other
Select an option Not delivered/receivedDelivered damagedDelivered late
(refund)Returned to senderOther
Choose a subject
Select an option
* Select an option
* Customs
* Delivery time frames
* Returned to sender
* Other
Select an option CustomsDelivery time framesReturned to senderOther
Choose a subject
Select an option
* Select an option
* Broken key or lock
* Frozen lock
* Lost or stolen keys
* Moving – need new keys
* Other mailbox issue
* Snow clearance
Select an option Broken key or lockFrozen lockLost or stolen keysMoving – need
new keysOther mailbox issueSnow clearance
Choose a subject
Select an option
* Select an option
* I haven't received any forwarded mail
* I haven't received some forwarded mail
* I received someone else's mail with my forwarded mail
* Delivery to my original address hasn't resumed
* Other
Select an option I haven't received any forwarded mailI haven't received some
forwarded mailI received someone else's mail with my forwarded mailDelivery to
my original address hasn't resumedOther
Choose a subject
Select an option
* Select an option
* Letter not delivered
* Letter delivered damaged
* Letter delivered to wrong address
* No mail delivered some days / arrives different times
* Request to stop receiving admail
* Other
Select an option Letter not deliveredLetter delivered damagedLetter delivered to
wrong addressNo mail delivered some days / arrives different timesRequest to
stop receiving admailOther
Choose a subject
Select an option
* Select an option
* Delivery standards
* Holiday mailing dates
Select an option Delivery standardsHoliday mailing dates
Choose a subject
Select an option
* Select an option
* Unaddressed direct mail
* Addressed direct mail
* Postal Code Targeting mail
* Business letters
* Magazines, newspapers and newsletters
* Parcel
Select an option Unaddressed direct mailAddressed direct mailPostal Code
Targeting mailBusiness lettersMagazines, newspapers and newslettersParcel
Choose a subject
Select an option
* Select an option
* Unaddressed direct mail
* Addressed direct mail
* Business letters
* Magazines, newspapers and newsletters
* Parcel
Select an option Unaddressed direct mailAddressed direct mailBusiness
lettersMagazines, newspapers and newslettersParcel
Choose a subject
Select an option
* Select an option
* Unaddressed direct mail
* Addressed direct mail
* Postal Code Targeting Mail
* Business letters
* Magazines, newspapers and newsletters
* Parcel
Select an option Unaddressed direct mailAddressed direct mailPostal Code
Targeting MailBusiness lettersMagazines, newspapers and newslettersParcel
Choose a subject
Select an option
* Select an option
* Unaddressed direct mail
* Addressed direct mail
* Business letters
* Magazines, newspapers and newsletters
* Parcel
Select an option Unaddressed direct mailAddressed direct mailBusiness
lettersMagazines, newspapers and newslettersParcel
Choose a subject
Select an option
* Select an option
* Contact commercial services
* Account balance
* Solutions for Small Business
* Other
Select an option Contact commercial servicesAccount balanceSolutions for Small
BusinessOther
Choose a subject
Select an option
* Select an option
* Online Business Centre
* Shipping tools
* Precision Targeter
* Flex Delivery
* Find a Postal Code
Select an option Online Business CentreShipping toolsPrecision TargeterFlex
DeliveryFind a Postal Code
Choose a subject
Select an option
* Select an option
* Shop/e-store
* Philatelic collectibles
Select an option Shop/e-storePhilatelic collectibles
Choose a subject
Select an option
* Select an option
* Complaint or compliment
* Other
Select an option Complaint or complimentOther
CONTACT OUR CUSTOMER SERVICE TEAM
Contact number
1-866-607-6301
ENGAGE WITH US ON SOCIAL MEDIA
Share your experiences, ask a question or provide feedback and stay up to date.
Available Monday to Friday, 9 am to 5 pm ET.
Connect with us on Facebook
Ask us a question on X (formerly Twitter)
SPEAK WITH AN EXPERT
Tell us what you’re looking for and we’ll provide the right phone numbers.
What can we help you with?
Select an option
* Select an option
* Personal products/services
* Business products/services
Select an option Personal products/servicesBusiness products/services
Choose your support topic
Select an option
* Select an option
* General enquiries
* Canada Post online shopping
* Money order verification
* Philatelic inquiries
* Technical support desk
* Telecommunication devices for the deaf
Select an option General enquiriesCanada Post online shoppingMoney order
verificationPhilatelic inquiriesTechnical support deskTelecommunication devices
for the deaf
Choose your support topic
Select an option
* Select an option
* Solutions for Small Business
* Volume-based commercial customers
* Commercial billing and payment support
* Technical support desk
Select an option Solutions for Small BusinessVolume-based commercial
customersCommercial billing and payment supportTechnical support desk
REACH US BY MAIL
Please address all enquiries to:
CANADA POST CUSTOMER SERVICE
PO BOX 90022
2701 RIVERSIDE DRIVE
OTTAWA ON K1V 1J8
Chat
POSTAL SECURITY
The protection of Canada Post’s mail, information, personnel and assets is our
top priority.
Find out more about postal security
OMBUDSMAN
Contact Canada Post customer service before appealing to the ombudsman. You will
need to provide the ombudsman with a closed service ticket number referencing
your complaint.
Contact the ombudsman
ACCESSIBILITY
For accessibility related support, browse our accessibility help topics. We also
welcome feedback from customers, employees and business partners about
accessibility.
Provide accessibility feedback
CANADA POST
* Our company
* Corporate sustainability
* Working at Canada Post
* I'm an employee
* Media centre
* Negotiations updates
SUPPORT
* Contact us
* Service alerts
* Accessibility
CONNECT WITH US
* Facebook
* Twitter
* Instagram
* Linkedin
* YouTube
* Provide website feedback
* Provide accessibilty feedback
* Become a research participant
BLOGS
* Business Matters
* Canada Post Magazine
CANADA POST
* Our company
* Corporate sustainability
* Working at Canada Post
* I'm an employee
* Media centre
* Negotiations updates
SUPPORT
* Contact us
* Service alerts
* Accessibility
CONNECT WITH US
* Facebook
* Twitter
* Instagram
* Linkedin
* YouTube
* Provide website feedback
* Provide accessibilty feedback
* Become a research participant
BLOGS
* Business Matters
* Canada Post Magazine
CANADA POST
* Our company
* Corporate sustainability
* Working at Canada Post
* I'm an employee
* Media centre
* Negotiations updates
Support
* Contact us
* Service alerts
* Accessibility
Connect with us
* Facebook
* Twitter
* Instagram
* Linkedin
* YouTube
* Provide website feedback
* Provide accessibilty feedback
* Become a research participant
Blogs
* Business Matters
* Canada Post Magazine
© Canada Post Corporation
* Legal
* Privacy
* Access to information
SEARCH OUR WEBSITE
Search products, related articles and support topics
Search
Please enter a topic. Examples: send packages, change my address
POPULAR SEARCHES
* Track
* Mail forwarding
* Mailbox Help
* Stamp prices
* Support
We use cookies to enhance and promote our services. Choose “Accept All” to agree
to the current cookie settings or “Customize” to make individual choices and get
details on the cookies in use.Visit our Cookie Policy page to learn more.
Customize Accept all
HOW CANADA POST USES COOKIES
Canada Post uses different types of cookies to provide, promote, and improve our
website and services. Some cookies are ‘strictly necessary,’ which means our
website will not operate without them. Other optional cookies help us improve
our website and tailor ads. Find out more about optional cookies and set your
preferences below.
Read our Cookie Policy for more information.
MANAGE COOKIE PREFERENCES
STRICTLY NECESSARY COOKIES
Always active
These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.
FUNCTIONAL COOKIES
Functional Cookies
These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.
PERFORMANCE COOKIES
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.
TARGETING COOKIES
Targeting Cookies
These cookies may be set through our site either by us or by our advertising
partners. They will be used to present you with our adverts as you surf the
Internet. They may also be used by our advertising partners to build a profile
of your interests and show you relevant adverts on other sites. These cookies
contain information such as unique identifyiers of your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising outside of our website.
Back Button
PERFORMANCE COOKIES
Search Icon
Filter Icon
Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label
Save preferences
Building Preview ...