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IPHONE SUPPORT



PHONE NUMBER & APPLE ID INFO
IPHONE ACCESSIBILITY FEATURES
IPHONE APP RECOMMENDATIONS
IPHONE SUPPORT


YOUR PHONE NUMBER

YOUR NEW PHONE HAS A STICKER LOCATED ON THE BACK (VISIBLE FROM UNDER THE CLEAR
PROTECTIVE CASE), WITH IMPORTANT INFORMATION INCLUDING YOUR PHONE NUMBER THAT
YOU WILL NEED TO USE TO REQUEST SUPPORT ON YOUR DEVICE.

PHONE & TEXT: YOU HAVE UNLIMITED CALLING AND TEXTING TO ANYONE, ANYWHERE WITHIN
THE UNITED STATES.


APPLE ID (& PASSWORD)

ABOUT APPLE ID
THE SIMPLEST WAY TO THINK ABOUT YOUR APPLE ID IS AS YOUR IPHONE LOGIN. IT IS
UNIQUE TO YOU, NO ONE ELSE HAS THE SAME ONE, AND IT WILL QUICKLY LET YOU LOG IN
TO NEW APPLE PRODUCTS AND APPLE SERVICES LIKE "FIND MY" AND THE APPLE STORE
REMOTELY.

THINK OF YOUR APPLE ID AS YOUR GATEWAY TO YOUR APPLE DEVICE. THIS IS YOUR
ACCOUNT THAT WILL BE USED FOR ALL APPLE SERVICES AND DEVICES. HERE ARE SOME OF
THE WAYS THE APPLE ID IS USED:

Video player - How-To-Video-Thumbnail - Click to play video




ACCESSIBILITY FEATURES OF YOUR IPHONE

VOICE OVER



A SCREEN READER THAT DESCRIBES WHAT’S HAPPENING ON YOUR DEVICE SO YOU CAN
NAVIGATE BY LISTENING AND PERFORMING GESTURES.

TYPING FEEDBACK



YOUR DEVICE SPEAKS LETTERS AND WORDS AS YOU TYPE, AND SPEAKS AUTO-CORRECTIONS
AND CAPITALIZATIONS AS THEY APPEAR.

AUDIO DESCRIPTIONS



WHILE WATCHING MOVIES ON YOUR IPHONE, IPAD, OR IPOD TOUCH, YOU CAN TURN ON AUDIO
DESCRIPTIONS TO HAVE SCENES DESCRIBED TO YOU.

MAGNIFIER



TURN YOUR IPHONE OR IPAD INTO A MAGNIFYING GLASS SO YOU CAN ZOOM IN ON OBJECTS
NEAR YOU. USE MAGNIFIER TO READ SMALL TEXT, APPLY COLOR FILTERS TO INCREASE
VISIBILITY, AND SAVE MAGNIFIED IMAGES TO YOUR PHOTOS LIBRARY.

REDUCE MOTION



IF YOU HAVE SENSITIVITY TO MOTION EFFECTS OR SCREEN MOVEMENT ON YOUR IPHONE,
IPAD, OR IPOD TOUCH, YOU CAN USE REDUCE MOTION TO TURN OFF THESE EFFECTS.

DISPLAY & TEXT



YOU CAN ADJUST YOUR DISPLAY AND TEXT SIZE FEATURES, LIKE INVERT COLORS, TO
CHANGE THE WAY CONTENT APPEARS ON YOUR IPHONE, IPAD, OR IPOD TOUCH. YOU CAN ALSO
ADJUST THE FONT SIZE, COLOR INTENSITY, AND TINT TO MAKE READING EASIER.


RECOMMENDED APPS

Note:  Some charges may apply

VOICE4U AAC
PICTURE-BASED COMMUNICATION


Voice4u is picture-based communication app for those who have speech speech
challenges.
Download Now

COGNIFIT BRAIN TRAINING


CogniFit is an interactive mental game application that helps stimulate
cognitive skills through personalized training.
Download Now

DRAGON ANYWHERE: DICTATE NOW


Create templates, add custom words, and instantly dictate your documents
Download Now

TALKING CALCULATOR


A basic four-function calculator that speaks mathematical functions as they are
entered and calculated.
Download Now


HOW TO CONTACT SUPPORT


WE ARE HERE TO HELP

APPLE IPHONE SUPPORT



ON YOUR IPHONE'S SCREEN, CLICK ON THIS ICON TO CONTACT APPLE SUPPORT FOR
SPECIFIC APPLE QUESTIONS.

PREMIER WIRELESS DEDICATED SUPPORT



EMAIL: SUPPORTWA@PWBTS.NET
PHONE: 360-447-5678

SUPPORT HOURS:   MONDAY – FRIDAY
6 AM (PST) – 4 PM (PST)

WEEKENDS/AFTER HOURS:
EMAIL, VOICEMAIL WITH RESPONSE DURING SUPPORT HOURS

CALL PREMIER SUPPORT FOR:
-DEVICE TROUBLESHOOTING
-WARRANTY SUPPORT
-PURCHASE REPLACEMENTS FOR LOST/STOLEN DEVICES


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