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Submission: On September 12 via api from US — Scanned from DE
Submission: On September 12 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
GET https://support.stafftraveler.com/help/search
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<i class="icon icon-search"></i>
<input placeholder="Search for answers..." type="search" name="keyword" aria-autocomplete="both">
</form>Text Content
* ← back to the website HOW CAN WE HELP? Article suggestions GENERAL 10 articles * What is StaffTraveler? * Contact support * How to get StaffTraveler? * Inviting friends * Is StaffTraveler only for non-rev loads? * I can’t log in * Where is StaffTraveler located? * I represent an airline and have some questions regarding StaffTraveler * View all articles in “General” JOINING STAFFTRAVELER 10 articles * How can I join StaffTraveler? * Can I join StaffTraveler if I'm family or a buddy of an airline employee? * How do I prove that I work(ed) for an airline? * Where do I send my proof of employment? * I'm the partner of someone who works for an airline. Can I join? * I'm a family member of someone who works for an airline. Can I join? * My account is pending, what does that mean? * Problems with verifying your email address * View all articles in “Joining StaffTraveler” REQUESTS 11 articles * How to request flight loads? * How to read loads? * How to request an update of the loads? * I want to fly from A to B via C, why does this cost two credits? * My request does not get answered * The loads I got are incorrect * I got old load information * Deleting a request * View all articles in “Requests” RESPONDING TO REQUESTS 7 articles * Responding to a request * I don't get a chance to answer requests * I have access to the loads of multiple airlines * My company doesn’t allow us to respond to flights, can I still use StaffTraveler? * I updated loads but did not receive a credit * What do the codes in my booking system mean? * I've accidentally entered the wrong loads, what do I do? CREDITS 7 articles * The credit system explained * How to get credits? * I bought credits but don't see them in my account * Do credits expire? * What do credits cost? * How many credits does a request cost? * An error occurs when purchasing credits SETTINGS 10 articles * Changing your name * Changing your email address * Changing your profile picture * Changing your airline * Changing your home base * Privacy settings * How to change my password? * Changing your credit card * View all articles in “Settings” NOTIFICATIONS 2 articles * Managing notifications * I'm not receiving notifications PRIVACY 5 articles * Commenting anonymously * Does StaffTraveler keep a record of the flights I responded to? * Does StaffTraveler sell my information? * What information does StaffTraveler store about me? * When I respond to requests, I don’t want anyone to see my name DEALS 5 articles * How can StaffTraveler have such low rates? * Browsing deals on your computer * How can I manage my hotel or rental car booking? * How and where do I find car rental prices? * I have a question about my booking AIRLINES 9 articles * Which airlines are represented on StaffTraveler? * Where do I find airline-specific, non-rev related info? * I represent an airline * Emirates * Thai Airways * Turkish Airlines * Delta Air Lines * KLM * View all articles in “Airlines” COLLABORATIONS 1 article * I have a business I’d like to promote on StaffTraveler FEATURES 16 articles * Jackpot Requests * Auto Updates * Pin flights * Favorite your most used airports * Flight search filters * Swipe requests to pin or delete * Quick date picker * Re-use recently used routes or flight numbers * View all articles in “Features” CRUISES 17 articles * How to choose the ideal cruise * Before booking * After booking * I need help, who do I contact? * Eligibility - Who qualifies, and how many cabins can I book? * VISAs and vaccinations * Who will process my booking? * Who holds my money and will process payment? * View all articles in “Cruises” PREFERENCES 2 articles * Choose a 12 or 24 hour clock format * Select the starting day for your calendar REFUND POLICY 3 articles * When do I get a credit refund for a request? * When does StaffTraveler re-open a request? * When do I receive the refund?