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Submission: On July 10 via api from US — Scanned from US
Effective URL: https://pqp.pwb.mybluehostin.me/
Submission: On July 10 via api from US — Scanned from US
Form analysis 2 forms found in the DOM
GET https://pqp.pwb.mybluehostin.me/
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<p><label> Name*<br>
<span class="wpcf7-form-control-wrap" data-name="first-name"><input size="40" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" value="" type="text" name="first-name"></span> </label>
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<p>Phone Number (required) </p>
<p><span class="wpcf7-form-control-wrap" data-name="mo_phone"><input size="40" class="wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel mo_phone" aria-required="true" aria-invalid="false" value="" type="tel"
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<div style="margin-bottom:3%">
<p><input type="button" class="button alt" style="width:100%" id="miniorange_otp_token_submit_ec3a680" title="Please Enter a phone number to enable this." value="Click here to verify your Phone">
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</div>
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<p>Verify Code (required) </p>
<p><span class="wpcf7-form-control-wrap" data-name="phone_verify"><input size="40" class="wpcf7-form-control wpcf7-text wpcf7-validates-as-required" aria-required="true" aria-invalid="false" value="" type="text" name="phone_verify"></span>
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<p><label>Preferred City<br>
<span class="wpcf7-form-control-wrap" data-name="preferred-city"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required" aria-required="true" aria-invalid="false" name="preferred-city">
<option value="">-- Choose your Preferred City --</option>
<option value="Bengaluru">Bengaluru</option>
<option value="Delhi">Delhi</option>
<option value="Faridabad">Faridabad</option>
<option value="Ghaziabad">Ghaziabad</option>
<option value="Greater Noida">Greater Noida</option>
<option value="Gurugram">Gurugram</option>
<option value="Mumbai">Mumbai</option>
<option value="Navi Mumbai">Navi Mumbai</option>
<option value="Noida">Noida</option>
<option value="Panvel">Panvel</option>
<option value="Thane">Thane</option>
<option value="Vasai Virar">Vasai Virar</option>
</select></span></label>
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<div data-id="Bengaluru" data-orig_data_id="Bengaluru" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p><label>Preferred Location:<br>
<span class="wpcf7-form-control-wrap" data-name="bengalurucity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="bengalurucity">
<option value="">-- Choose your Preferred Location--</option>
<option value="Attibele">Attibele</option>
<option value="Bannergatta Main Road">Bannergatta Main Road</option>
<option value="Begur Road">Begur Road</option>
<option value="Hennur">Hennur</option>
<option value="Hesaraghatta Main Road">Hesaraghatta Main Road</option>
<option value="Hoodi">Hoodi</option>
<option value="Kalyan Nagar">Kalyan Nagar</option>
<option value="Near Electronic City">Near Electronic City</option>
<option value="Panathur">Panathur</option>
<option value="Peenya">Peenya</option>
<option value="Rajaji Nagar">Rajaji Nagar</option>
<option value="RR Nagar">RR Nagar</option>
<option value="Rachenahalli">Rachenahalli</option>
<option value="Sir M Vishveshwariah Nagar">Sir M Vishveshwariah Nagar</option>
<option value="Tata Nagar">Tata Nagar</option>
</select></span></label>
</p>
</div>
<div data-id="delhi" data-orig_data_id="delhi" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p><label>Preferred Location<br>
<span class="wpcf7-form-control-wrap" data-name="delhicity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="delhicity">
<option value="">-- Choose your Preferred Location--</option>
<option value="Dwarka – Sector 23">Dwarka – Sector 23</option>
<option value="Chattarpur">Chattarpur</option>
<option value="Jhilmil Industrial Area">Jhilmil Industrial Area</option>
<option value="Okhla Industrial Area - Phase 2">Okhla Industrial Area - Phase 2</option>
<option value="Rohini">Rohini</option>
</select></span></label>
</p>
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<div data-id="VasaiVirar" data-orig_data_id="VasaiVirar" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p> <label>Preferred Location<br>
<span class="wpcf7-form-control-wrap" data-name="vasaivirarcity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="vasaivirarcity">
<option value="">-- Choose your Preferred Location--</option>
<option value="Nalasopara">Nalasopara</option>
<option value="Vasai">Vasai</option>
</select></span></label>
</p>
</div>
<div data-id="Mumbai" data-orig_data_id="Mumbai" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p><label>Preferred Location<br>
<span class="wpcf7-form-control-wrap" data-name="mumbaicity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="mumbaicity">
<option value="">-- Choose your Preferred Location--</option>
<option value="Andheri - Marol">Andheri - Marol</option>
<option value="Byculla">Byculla</option>
<option value="Chembur">Chembur</option>
<option value="Goregaon">Goregaon</option>
<option value="Kandivali (East)">Kandivali (East)</option>
<option value="Kandivali (West)">Kandivali (West)</option>
<option value="Sewri">Sewri</option>
<option value="Vile Parle">Vile Parle</option>
<option value="Powai">Powai</option>
</select></span></label>
</p>
</div>
<div data-id="NaviMumbai" data-orig_data_id="NaviMumbai" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p><label>Preferred Location<br>
<span class="wpcf7-form-control-wrap" data-name="navimumbaicity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="navimumbaicity">
<option value="">-- Choose your Preferred Location--</option>
<option value="Rabale">Rabale</option>
</select></span></label>
</p>
</div>
<div data-id="Noida" data-orig_data_id="Noida" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p><label>Preferred Location<br>
<span class="wpcf7-form-control-wrap" data-name="noidacity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="noidacity">
<option value="">-- Choose your Preferred Location--</option>
<option value="Sector 8">Sector 8</option>
<option value="Sector 63">Sector 63</option>
<option value="Sector 85">Sector 85</option>
</select></span></label>
</p>
</div>
<div data-id="Gurugram" data-orig_data_id="Gurugram" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p><label>Preferred Location<br>
<span class="wpcf7-form-control-wrap" data-name="gurugramcity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="gurugramcity">
<option value="">-- Choose your Preferred Location--</option>
<option value="Sector 48">Sector 48</option>
<option value="Sector 62">Sector 62</option>
<option value="Udyog Vihar">Udyog Vihar</option>
</select></span></label>
</p>
</div>
<div data-id="Thane" data-orig_data_id="Thane" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p><label>Preferred Location<br>
<span class="wpcf7-form-control-wrap" data-name="thanecity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="thanecity">
<option value="">-- Choose your Preferred Location--</option>
<option value="Dombivli">Dombivli</option>
<option value="Kalyan">Kalyan</option>
</select></span></label>
</p>
</div>
<div data-id="Faridabad" data-orig_data_id="Faridabad" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p><label>Preferred Location<br>
<span class="wpcf7-form-control-wrap" data-name="faridabadcity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="faridabadcity">
<option value="">-- Choose your Preferred Location--</option>
<option value="KC Road, NIT">KC Road, NIT</option>
<option value="Sector 27">Sector 27</option>
</select></span></label>
</p>
</div>
<div data-id="GreaterNoida" data-orig_data_id="GreaterNoida" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p><label>Preferred Location<br>
<span class="wpcf7-form-control-wrap" data-name="greaternoidacity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="greaternoidacity">
<option value="">-- Choose your Preferred Location--</option>
<option value="Greater Noida">Greater Noida</option>
</select></span></label>
</p>
</div>
<div data-id="Baheri" data-orig_data_id="Baheri" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p><label>Preferred Location<br>
<span class="wpcf7-form-control-wrap" data-name="bahericity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="bahericity">
<option value="">-- Choose your Preferred Location--</option>
<option value="Lucknow Road">Lucknow Road</option>
</select></span></label>
</p>
</div>
<div data-id="Ghaziabad" data-orig_data_id="Ghaziabad" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p><label>Preferred Location<br>
<span class="wpcf7-form-control-wrap" data-name="ghaziabadcity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="ghaziabadcity">
<option value="">-- Choose your Preferred Location--</option>
<option value="Raj Nagar Extension">Raj Nagar Extension</option>
</select></span></label>
</p>
</div>
<div data-id="PanvelMaharashtra" data-orig_data_id="PanvelMaharashtra" data-class="wpcf7cf_group" style="height: auto;" class="wpcf7cf-hidden">
<p><label>Preferred Location<br>
<span class="wpcf7-form-control-wrap" data-name="panvelcity"><select class="wpcf7-form-control wpcf7-select wpcf7-validates-as-required prefer_location" aria-required="true" aria-invalid="false" name="panvelcity">
<option value="">-- Choose your Preferred Location--</option>
<option value="Panvel">Panvel</option>
</select></span></label>
</p>
</div>
<p><label>
<input class="wpcf7-form-control wpcf7-hidden" id="partnerid_code" value="" type="hidden" name="partnerid_code"> </label>
</p>
<p><span class="wpcf7-form-control-wrap" data-name="acceptance-423"><span class="wpcf7-form-control wpcf7-acceptance"><span class="wpcf7-list-item"><label><input type="checkbox" name="acceptance-423" value="1" aria-invalid="false"><span
class="wpcf7-list-item-label">I accept the <a class="popmake-3030 pum-trigger" style="cursor: pointer;">Terms & Conditions.</a></span></label></span></span></span>
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<p><input class="wpcf7-form-control wpcf7-submit has-spinner" type="submit" value="Submit"><span class="wpcf7-spinner"></span>
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<p>
<script type="text/javascript">
var partnercode_arr = [];
partnercode_arr['Dwarka – Sector 23'] = "9DL09";
partnercode_arr['Hoodi'] = "9BL17";
partnercode_arr['Vasai'] = "9TH04";
partnercode_arr['Nalasopara'] = "9TH03";
partnercode_arr['Rachenahalli'] = "9BL16";
partnercode_arr['Okhla Industrial Area - Phase 2'] = "9DL010";
partnercode_arr['Rohini'] = "9DL06";
partnercode_arr['Raj Nagar Extension'] = "9GZ02";
partnercode_arr['Rabale'] = "9MU10";
partnercode_arr['Chhatarpur Enclave'] = "9DL05";
partnercode_arr['Jhilmil Industrial Area'] = "9DL04";
partnercode_arr['Udyog Vihar'] = "9GU03";
partnercode_arr['Sector 62'] = "9GU04";
partnercode_arr['Sector 85'] = "9ND04";
partnercode_arr['KC Road, NIT'] = "9FA02";
partnercode_arr['Sector 27'] = "9FA03";
partnercode_arr['Bannergatta Main Road'] = "9BL15";
partnercode_arr['Sector 8'] = "9ND03";
partnercode_arr['Vile Parle'] = "9MU09";
partnercode_arr['Sewri'] = "9MU07";
partnercode_arr['Panvel'] = "9PN01";
partnercode_arr['Byculla'] = "9MU06";
partnercode_arr['Chembur'] = "9MU013";
partnercode_arr['Sector 48'] = "9GU02";
partnercode_arr['Sir M Vishveshwariah Nagar'] = "9BL14";
partnercode_arr['Kandivali (East)'] = "9MU02";
partnercode_arr['Kandivali (West)'] = "9MU04";
partnercode_arr['Dombivli'] = "9TH02";
partnercode_arr['Goregaon'] = "9MU01";
partnercode_arr['Sector 15A'] = "9FA01";
partnercode_arr['Greater Noida'] = "9ND02";
partnercode_arr['Chander Vihar'] = "9DL02";
partnercode_arr['Sector 63'] = "9ND01";
partnercode_arr['Hesaraghatta Main Road'] = "9BL11";
partnercode_arr['Panathur'] = "9BL07";
partnercode_arr['Rajaji Nagar'] = "9BL10";
partnercode_arr['Attibele'] = "9BL09";
partnercode_arr['Peenya'] = "9BL08";
partnercode_arr['Hennur'] = "9BL06";
partnercode_arr['Begur Road'] = "9BL03";
partnercode_arr['RR Nagar'] = "9BL05";
partnercode_arr['Kalyan Nagar'] = "9BL04";
partnercode_arr['Tata Nagar'] = "9BL13";
partnercode_arr['Near Electronic City'] = "9BL02";
partnercode_arr['Chattarpur'] = "9DL05";
partnercode_arr['Kalyan'] = "9TH05";
partnercode_arr['Andheri - Marol'] = "9MU05";
partnercode_arr['Powai'] = "9MU12";
jQuery(".prefer_location").on('change', function() {
console.log(jQuery(this).val());
jQuery("#partnerid_code").val(partnercode_arr[jQuery(this).val()]);
});
</script>
</p><input type="hidden" class="wpcf7-pum" value="{"closepopup":false,"closedelay":0,"openpopup":false,"openpopup_id":0}">
<div class="wpcf7-response-output" aria-hidden="true"></div>
</form>Text Content
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Preferred City
-- Choose your Preferred City --BengaluruDelhiFaridabadGhaziabadGreater
NoidaGurugramMumbaiNavi MumbaiNoidaPanvelThaneVasai Virar
Preferred Location:
-- Choose your Preferred Location--AttibeleBannergatta Main RoadBegur
RoadHennurHesaraghatta Main RoadHoodiKalyan NagarNear Electronic
CityPanathurPeenyaRajaji NagarRR NagarRachenahalliSir M Vishveshwariah NagarTata
Nagar
Preferred Location
-- Choose your Preferred Location--Dwarka – Sector 23ChattarpurJhilmil
Industrial AreaOkhla Industrial Area - Phase 2Rohini
Preferred Location
-- Choose your Preferred Location--NalasoparaVasai
Preferred Location
-- Choose your Preferred Location--Andheri -
MarolBycullaChemburGoregaonKandivali (East)Kandivali (West)SewriVile ParlePowai
Preferred Location
-- Choose your Preferred Location--Rabale
Preferred Location
-- Choose your Preferred Location--Sector 8Sector 63Sector 85
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-- Choose your Preferred Location--Sector 48Sector 62Udyog Vihar
Preferred Location
-- Choose your Preferred Location--DombivliKalyan
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-- Choose your Preferred Location--KC Road, NITSector 27
Preferred Location
-- Choose your Preferred Location--Greater Noida
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of car models. Schedule your pickup today!
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OFFERS
Our Toyota-trained technicians take complete care of your vehicle, and our car
service offers begin at Rs.2499*.
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TSERV CAR WORKSHOP NEAR YOU
Schedule a Pickup Today!
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TSERV ADVANTAGES
QUALITY SERVICE
Industry Best Service Standards
CONVENIENCE
Seamless Customer Experience Powered By Technology.
TRANSPARENCY
Real-Time Status Updates on SMS, WhatsApp, Email and the App.
EXPERTISE
Toyota Trained & Certified Technicians
GENUINE PARTS
Only Toyota Genuine & OEM Genuine Parts are used
WE ARE COMMITTED TO QUALITY
TSERV TAKES YOUR CAR SERVICES AND REPAIR SERIOUSLY AND GOES THE EXTRA MILE TO
DELIVER THE BEST QUALITY.
And why do we say you can trust us with quality?
QUALITY
at every stage of the process
GENUINE SPARES
quality parts for all brands
ATTENTION
to the minutest details for accuracy
TOYOTA GENUINE
directly from the Toyota warehouse
TSERV VALUES ITS CUSTOMERS AND HAS DESIGNED THE PROCESS WITH YOUR CONVENIENCE IN
MIND.
How does Tserv make it convenient for you?
FULLY DIGITAL
book your service on the App or website
AT YOUR DOORSTEP
Free pickup & drop service
CONTACTLESS
paperless transactions
AT YOUR FINGERTIPS
cashless payments & feedback
WE BELIEVE TRANSPARENCY IS ESSENTIAL FOR TRUST
We keep our processes and communication open. You can track your car repair and
services anytime on your app.
How do we maintain transparency?
REAL-TIME
updates over SMS, WhatsApp, Email & App
ALWAYS INFORMED
service progress tracking on the App
RIGHT PRICE
transparent and economical pricing
DETAILED
explanation of your service jobs
WE HAVE THE BEST CAR MECHANICS FOR YOUR CAR.
OUR CREW IS HIGHLY SKILLED TO TAKE CARE OF ALL YOUR AUTOMOTIVE NEEDS, ENSURING
YOUR CAR GETS THE CARE IT DESERVES.
How good are our Expert, car mechanic near you?
TRAINED
and certified technicians by Toyota
EXPERIENCED
to service all brands of cars
SKILLED
in solving all your car's problems
COMMITTED
and motivated team to deliver their best
HOW TSERV WORKS?
CHOOSE OUTLET
Choose your preferred Tserv outlet from the list on your app.
BOOK APPOINTMENT
Select the required service/repairs from the list. Select your preferred time.
TRACK SERVICE
Get real-time updates on your phone. You can track the progress on your app.
PAY ONLINE
On service completion, make an online payment through the app.
CAR SERVICES AT TSERV
PERIODIC MAINTENANCE
at 10/20/40/60/80/100K and beyond
CHECK-UPS
comprehensive vehicle inspection
GENERAL REPAIRS
all electrical & mechanical problems
BODY & PAINT WORKS
complete body restoration
DETAILING & CAR SPA
of exterior and interior systems
DIY ACCESSORIES
to oomph your car
PERIODIC MAINTENANCE
CHECKUPS
GENERAL REPAIRS
BODY & PAINT WORKS
DETAILING & CAR SPA
DIY & ACCESSORIES
FREQUENTLY ASKED QUESTIONS ABOUT CAR SERVICE
1Why should I choose Tserv Car Repair Center for my car service needs?
Good question. To top up the multiple, cost-effective car services we provide
near your location, Tserv also believes in providing intangible bonuses like
trust and quality. All Tserv car repair service shops have Toyota-trained
technicians with extensive knowledge, as well as Toyota genuine parts for your
hardware needs.
2What kind of car services does Tserv provide?
Tserv automotive shops near you provide an array of services and repairs that
include periodic maintenance, body and paint work, general repairs, car
cleaning, electric and wiring and many others. Visit the homepage to find a car
repair shop nearby you or download our Tserv app for the complete list of Car
services we provide.
3What makes Tserv different from other car repair shops near you?
Tserv car repair shops are provided with two unique assets. They are supplied
with genuine Toyota parts from Toyota warehouses. They also have Toyota-trained
technicians who are highly skilled in attending to all of your questions and
concerns.
4How can I book a nearby Tserv car repair centre for my car?
Well, that’s easy. Download our exclusive Tserv customer interface app,
available for download for Android and iOS devices. You can choose your
preferred nearby Tserv car repair shops and select the service you need. You can
also choose free car pickup and drop-off. Paperless convenience is at your
service!
5Does Tserv offer pickup and drop-off services?
Yes, we do! And they’re free!
6Are Tserv car repair shops available across India?
Yes, Tserv car workshops are available in Bangalore, Mumbai, Delhi, Thane,
Noida, Gurugram, Faridabad, Greater Noida and other cities too and it’s only a
matter of time till you see us operating in cities across India. So keep
following us for updates.
7Can I get my car repaired under insurance with Tserv?
You can avail body and paint insurance services from the Tserv outlets.
8Can I get general repairs at Tserv car service centers?
Of course! All Tserv automotive shops are completely equipped to handle general
service and repairs for your car. And this extends to cars of all makes and
models.
9Can I get a general health check for my car at Tserv automotive shops near me?
Sure, you can. The services Tserv car repair shops provide are not confined to
repairs and maintenance. We take care of your car’s general checkup
requirements, too.
10Can I approach Tserv outlets for custom services for my car?
Yes, you can. Nearby Tserv car service centres are armed with skilled
technicians who are Toyota-trained technicians. They are highly skilled in
providing custom services for your car.
11I have a second-hand car and I need someone to provide electric and wiring
services. Can Tserv help?
Due to wear and tear, used cars frequently face the danger of having a few loose
wires. Accidents and reckless driving can also result in unsecured wiring in
your vehicle. At its locations, Tserv offers only electric and wiring services.
12Is it only repairs or does Tserv also provide car cleaning and a car spa?
Most definitely! Tserv car repair shops all offer car cleaning and car spa
services. Just book your car repair and service through WhatsApp, and you’ll be
good to go!
13What services are included in car detailing at the Tserv workshops?
Our car detailing services include exterior and interior cleaning and
beautification.
14What kinds of DIY accessories does Tserv provide?
Tserv provides DIY accessories like neck rest pillows, BASK seat cushions,
memory foam comfort liners, memory foam back rests, and seat belt pads.
DELIGHTED CUSTOMERS ARE SAYING…
DOWNLOAD TSERV MOBILE APP
WE ARE JUST ONE TAP AWAY
THIS APP IS AVAILABLE FOR YOUR SMART PHONE.
Connect on WhatsApp
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Terms & Conditions
IMPORTANT: PLEASE READ THESE TERMS OF USAGE (“TERMS’) BEFORE USING Tserv MOBILE
APPLICATION OR Tserv WEBSITE.
ALL RIGHTS (INTELLECTUAL PROPERTY AND OTHERWISE) OF Tserv MOBILE APPLICATION AND
WEBSITE SERVICES (“Tserv APP” or “Tserv WEBSITE” or “Tserv”) IS OWNED BY TOYOTA
KIRLOSKAR MOTOR INDIA PVT LTD. (“TKM” or “COMPANY”).
ANY PERSON WHO DOWNLOADS THE Tserv APP OR VISITS THE Tserv WEBSITE OR IS
REGISTERED WITH Tserv BY ANY OTHER MEANS SHALL BE REFERRED TO AS “USER” OR “YOU”
UNDER THESE TERMS.
BY DOWNLOADING AND REGISTERING ON THE Tserv APP OR BY USING THE Tserv WEBSITE,
IT WILL BE DEEMED THAT THE USER HAS READ, UNDERSTOOD AND ACCEPTED THE FOLLOWING
TERMS AND CONDITIONS IN THE SAME WAY AS IF THE USER HAS SIGNED A PRINTED VERSION
AND USER SHALL BE BOUND BY THEM UNTILTERMINATION OF THEIR REGISTRATION WITH
Tserv.
IF YOU DO NOT AGREE WITH ANY OF THE TERMS SET OUT HEREIN, DO NOT INSTALL AND/OR
USE THE APP OR ANY OF THE SERVICES PROVIDED BY Tserv OR TKM. IF YOU HAVE ALREADY
INSTALLED THE APP, AND YOU DO NOT AGREE WITH THE TERMS SET OUT HEREIN, PLEASE
UNINSTALL THE SAME FROM YOUR MOBILE DEVICE.
Article 1 (Applicability & Scope of Use)
THESE TERMS SHALL APPLY TO ALL MATTERS CONCERNING THE USE OF Tserv APP & WEBSITE
PROVIDED BY THE COMPANY. YOU CAN REGISTER FOR Tserv APP ON YOUR MOBILE DEVICE.
The user acknowledges and agrees that he/she shall not hold TKM responsible or
liable for any issues or concerns related to the services offered to and/or
carried out on their Non-Toyota vehicles, by Tserv facilities through this Tserv
APP and/or otherwise.
The Company may vary these Terms at any time without notice and without
requiring the User’s consent for any reason including but not limited to
security, legal or regulatory reasons, or to reflect updates or changes to the
services or functionality of Tserv, by publishing the varied Terms on the home
screen of Tserv application and Website
The User accepts that by following the procedure set out herein above, the
Company will have provided the User with sufficient notice of the variation to
these Terms. The Company is under no obligation to specifically contact or
notify the User of any variation to these Terms. By using Tserv APP or Website
after any variation to these Terms, the User shall be deemed to have accepted
the revised/ modified Terms. The Company shall grant the User the right to use
Tserv APP and Website, subject to these Terms, for smartphones and other
electronic devices, which are managed and operated by the User (each referred to
as an “Information Communication Terminal”).
The User may only use Tserv App or Website on Information Communication
Terminals and operating systems that are authorized/recognized by the Company as
being eligible to receive the service.
Article 2 (Content of Tserv)
The content of the Tserv App & Website being made available to the User under
these Terms shall be set out in a separate document or within Tserv. The Company
may change any or all aspects of Tserv App or Website, including but not limited
to the display, content and user interface of Tserv App or Website, at any time
and without any notification to the User.
Certain individual services may be purchased through Tserv App or Website (each
referred to as the “Individual Service”). Individual Services may be provided by
the Company or a third party service provider (referred to as an “Individual
Service Provider”). The User shall consent to these Terms and any other Terms
and guidelines applicable to the Individual Service including but not limited to
general terms and conditions, which are made available either by the Company or
any other Individual Service Provider.
In the event of an inconsistency or conflict between the application of these
Terms and any other Terms or guidelines (“Guidelines”) applicable to any or all
Individual Services, the Guidelines shall prevail but only to the extent of any
inconsistency.
Individual Services currently comprise of the following:
1. Reach Us: Provides a list of Tserv Facilities (“Tserv Workshop”) with
telephone numbers to facilitate Users to reach out for inquiries and
feedback Vehicle Maintenance Service Appointment
2. Request service appointment or reschedule or cancel the appointment and
check estimate. Check vehicle service status and next service due. Further,
Users may also use service of online payment, for which Terms & conditions
shall be defined separately and included in the Individual Service.
3. Vehicle Information: View information related to User’s vehicle registered
with Tserv, in downloadable digital form
4. Inbox: The Users can receive and view different types of
message/notifications like service reminders, insurance due, seasonal tips,
service campaigns and updates sent from the Company or authorized Tserv
WORKSHOPS of the Company. Further it also captures likes & comments,
multimedia promotional messages, etc. of Tserv Customers
5. My Booking: Users may book an appointment through this Tserv APP or by
visiting the Tserv WEBSITE at https://pqp.pwb.mybluehostin.me.
6. Value Chain: Features such as DIY Accessories, Tire, battery, Car Care
Products and related warranty information.
The Tserv App or Website may transmit information via push notification as one
of the Individual Services set out herein. By accepting these Terms, the User is
deemed to have consented to receiving notifications from the Company or its
authorized service provider/s. The Inbox service enables the User to be kept
up-to-date on any topics pertaining to Tserv App & Website or its services.
Tserv is currently only available in BENGALURU, MUMBAI, NAVI MUMBAI, THANE,
DELHI NCR (“Serviced Markets”). The Company may increase or decrease the number
of Serviced Markets or vary the scope of the services offered through Tserv App
& Website in any of the Serviced Markets, at any time and without notice to the
User.
The User is solely responsible for all costs, including but not limited to,
telecommunications costs, network provider costs and Information Communication
Terminal costs that he or she incurs in connection with the installation and
usage of Tserv App or Website.
Warranties:
The Company does not warrant, represent or undertake that:
Tserv will meet the User’s needs, or that it will be uninterrupted, timely,
secure, error-free or free from viruses; or
the information obtained from or available through Tserv App & Website will be
accurate or reliable, or that the quality of any information obtained by the
User through or as a result of the User’s use of Tserv will meet a User’s
expectations.
All implied warranties, except those that cannot be lawfully excluded, are
excluded.
Article 3 (Use of Tserv App or Website)
By clicking the ‘AGREE’ button below, the User agrees to be bound by these
Terms.
In order to install access and use Tserv App or Website, the user must satisfy
and have full legal capacity to contract under the Laws of India
The User shall not use Tserv App or Website in any manner that would, or could
reasonably be expected to, damage or overburden any of the Company’s servers, or
any network connected to any of the Company’s servers. The User must not use
Tserv App or Website in any manner that would, or could reasonably be expected
to, interfere with any other party’s use of Tserv App or Website or which is, or
which is likely to be, in contravention of any applicable laws or any party’s
rights or legal entitlements under any applicable laws.
Article 4 (Suspension or termination of the use of Tserv App or Website)
The Company may suspend or terminate the use of Tserv App or Website by the User
at any time without notice to the User and for any reason, including if the
Company determines, in its sole discretion, that any of the following events
have occurred, or are likely to occur when:
1. the User has breached any the Terms set out herein or elsewhere in
connection to Tserv App or Website;
2. the User has made a false representation to the Company vis-à-vis his or her
personal identification including but not limited to his or her age,
telephone number, e-mail address or other contact information (referred to
as the “Contact Information”);
3. the User has improperly used Tserv App or Website;
4. the User has disturbed or interrupted the operation of Tserv App or Website;
5. the User has violated a third party’s right;
6. the User has violated any of the Company’s or Individual Service Provider’s
policies applicable to the User;
7. the User has acted in contravention to any of the laws or regulations in
force or orders of a court or a regulatory authority
Article 5 (Prohibition of the transfer of rights and obligations)
The User shall not transfer or assign to a third party, any right or obligation
relating to use of Tserv App or Website or any services provided to him or her.
Article 6 (Login Information)
In order to make use of Tserv App & Website, the User shall need to register an
account with the Company (“Online Account”). In order to register an Online
Account, the User must:
1. provide the Company with complete and accurate personal information like
name, email ID, phone number, and any such information as may be required
for registration;
2. ensure that his or her use of Tserv App or Website is in accordance with
these Terms and any applicable laws; and
3. Select a username and password (“Login Information”).
By registering an Online Account with the Company, the User warrants, represents
and undertakes that:
1. he or she has given complete and accurate registration information and
personal information, and will keep that information updated; and
2. his or her use of Tserv App or Website does not violate these Terms or
breach any applicable laws.
Article 7 (User’s Responsibility)
The User is responsible for all activities, risks and liabilities in connection
with his or her Login Information and usage of the Online Account. Accordingly,
the User must take steps to protect the confidentiality of his or her Login
Information and Online Account.
The User must not disclose his or her Login Information or any information
related to their Online Account to any third party. The User must notify the
Company immediately if he or she becomes aware of any disclosure, loss, theft or
unauthorized use of his or her Login Information or any information related to
their Online Account.
It is the duty of the User to notify the Company immediately in writing of any
unauthorized use of their password or account or any other breach of security.
The Company shall not be liable for any loss that may be incurred by the User as
a result of unauthorized use of the User’s Online Account, either with or
without the User’s knowledge including but not limited to all orders, service
requests/appointments or instructions and data transmissions, relying on which
the Company or its affiliates or authorized Tserv WORKSHOPS of TKM executes or
performs.
The User shall be solely responsible for all losses, harm and damage arising as
a result of the use of his or her Login Information and/or Online Account.
The User shall not use the Login Information or Online Account of any third
party at any time and shall be solely liable and responsible for any loss
arising from a breach of this Article.
Article 8 (Changes to Contact Information)
To make changes or updates to the contact information provided on Tserv APP, the
User may visit the nearby Tserv Workshop or log into the Online Account through
Tserv APP or WEBSITE and update the information.
Please note that Tserv APP operates on one-time log-in, and any changes to the
mobile number does not hinder the User’s ability to use the Tserv APP.
Company shall not be responsible for any loss, harm, damage, liability or
inconvenience that the User suffers as a result of his or her failure to comply
with this Article 8.
Article 9 (Procurement of the Information Communication Terminal)
The User is solely responsible for procuring the Information Communication
Terminal/Internet through which he or she can access Tserv app or website and
any accompanying equipment or software at his or her own cost and expense.
The User hereby agrees and understands that he / she uses Tserv App or Website
entirely at his or her own risk.
Certain services and functions of Tserv App & Website (including the Individual
Service) will only work if the current positioning information (Global
Positioning System or GPS) on the Information Communication Terminal is
activated and set to “ON”. It is the User’s sole responsibility to activate this
setting on his or her Information Communication Terminal. The Company shall not
bear any responsibility or liability for any damage, loss, harm, liability or
inconvenience incurred by the User for his or her failure to comply with this
Article.
Article 10 (Change, Withdrawal and terminate of Services offered)
The company may temporarily or permanently change, withdraw or terminate any
Individual Service of Tserv at any time without notifying and without incurring
any lability to the user.
Article 11 (Temporary suspension of the provision of the Tserv App or Website)
The Company may temporarily suspend the provision of Tserv App or Website
without liability or notification to the User and at any time in any of the
following circumstances, that is, when:
1. periodical or emergency maintenance of Tserv App or Website is conducted;
2. the provision of Tserv App or Website, becomes impossible due to events
outside of the Company’s control, including but not limited to, failure of
electronic or mechanical equipment or communications lines (including
telephone, cable and Internet), unauthorized access, acts or omissions of
third parties, viruses, theft, operator errors, severe or extraordinary
weather (including flood, earthquake, tsunami or other act of God), fire,
war, insurrection, terrorist act, riot, labour dispute or other labour
problems, accident, emergency, delay, overbooking, cancellation, change in
Law or action of government or any other event beyond the control of the
Company;
3. communication services (including internet connectivity) are suspended;
4. network disturbance occurs as a result of the environment in which the
Information Communication Terminal is used;
5. the Company judges it necessary to temporarily suspend the provision of
Tserv App or Website for legal, security, operational or technical reasons,
and
6. the Company, for reasons not listed above, is required to temporarily
suspend the provision of Tserv.
Article 12 (Compensation of damages)
If the use of Tserv App or Website by the User causes damage, harm, loss,
liability or inconvenience to a third party, the User shall be solely
responsible for settling the matter with the third party at his or her sole cost
and expense and without causing any inconvenience or liability to the Company.
If the use of Tserv App or Website by the User violates Terms or causes damage,
harm, loss, liability or inconvenience to the Company, the Company may demand
damages in the form of compensation from the User.
Article 13 (Indemnification and Limitation of Liability)
To the maximum extent permissible under applicable laws, the Company and its
affiliates shall not be responsible for any damage, harm, loss, liability or
inconvenience suffered by the User as a result of his or her use of Tserv App &
Website.
The Company shall not bear any obligation or responsibility for services and
information provided by the provider of the Individual Services other than the
Company.
If any dispute arises between the User and an Individual Service Provider, the
dispute shall be settled between the User and that Individual Service Provider
and the User shall not submit any demand, claim or complaint to or against the
Company. The Company bears no responsibility for any act, omission or
representation of an Individual Service Provider and does not offer any
warranties or make any representations, in relation to Individual Services
provided to the User by an Individual Service Provider.
The User agrees to indemnify, defend and hold harmless, the Company, its
affiliates and their respective officers, directors, lawful successors, assigns
and any third party from and against any loss, cost, damage, liability, or
expense howsoever caused, or suffered by the Company including legal fees and
disbursements in connection therewith and interest chargeable thereon asserted
against or incurred by such indemnified persons, that arise out of, or may be
payable by virtue of, any breach of any representation or warranty provided by
the User, or non-performance of any covenant by the User, or arising out of the
use of Tserv App or Website by the User, whether direct, indirect or
consequential, arising out of or referable to Tserv App & Website or to the
installation, access and use of Tserv App or Website by the User, however
caused, whether in contract, tort (including negligence), statute or otherwise..
Subject to any responsibilities implied by law and which cannot be excluded,
neither the Company nor any of its directors, employees, agents or contractors,
are liable to the User for any losses, damages, liabilities, claims and expenses
(including without limitation but not limited to legal costs and defense or
settlement costs) whatsoever, whether direct, indirect or consequential, arising
out of or referable to Tserv App & Website or to the installation, access and
use of Tserv App or Website by the User, however caused, whether in contract,
tort (including negligence), statute or otherwise.
The entire and overall liability of the Company whether in tort or otherwise
shall in no event exceed the amount of fees paid to it by the User, for the
services rendered by the Company, that caused such liability on the Company.
The Company shall not be liable to the User or anyone else for any loss
resulting from a cause or event over which the Company does not have control.
This includes failure of electronic or mechanical equipment or communications
lines (including telephone, cable and Internet), unauthorized access, acts or
omissions of third parties, viruses, theft, operator errors, severe or
extraordinary weather (including flood, earthquake, tsunami or other act of
God), fire, war, insurrection, terrorist act, riot, labour dispute or other
labour problems, accident, emergency, delay, overbooking, cancellation, or
action of government and any other event or cause beyond the reasonable control
of the Company.
Article 14 (Personal use of Tserv App or Website)
All intellectual property rights, including without limitation, copyright in all
content available through Tserv App & Website are owned solely by the Company
and/ or by its licensors.
The User shall not reproduce, alter, modify, adapt, reverse engineer, sell,
publish or use by any other means any information obtained through Tserv App &
Website for any purpose other than the permitted personal use of the User,
without obtaining the written consent of the Company and the owner of other
relevant intellectual property rights (“Copyright Owner”) as applicable.
The User shall not allow a third party to reproduce, alter, modify, adapt,
reverse engineer, sell, publish or use by any other means any information
obtained through Tserv App & Website or make such information available to the
public or to third parties without obtaining the written consent of the Company
or the Copyright Owner as applicable.
Except where necessary for and incidental to personally installing, using and
accessing Tserv App or Website through the User’s Information Communication
Terminal, or as permitted by these Terms or under applicable laws, no part of
Tserv App or Website may be reproduced, stored (for any period of time) in an
electronic or any other retrieval system, modified, adapted, uploaded to a third
party location, framed, performed in public, or transmitted, in any form by any
process whatsoever, without the Company’s specific prior written consent.
Article 15 (Prohibited matters)
The User shall not use Tserv app or Website for commercial activities or
commercial purposes without obtaining the prior express and written consent of
the Company.
The User shall not use Tserv app or Website in any way that is contrary to the
laws of India, statutes, codes, ordinances, decrees, rules, regulations,
municipal by-laws, judgments, orders, decisions, rulings or any government
agency or department in India or that is otherwise contrary to public order and
morality, including, without limitation, applicable export and import control
laws and regulations, and User shall not allow any other party to use the
service or the Tserv App or Website for or in connection with any illegal
purpose or activity.
Tserv APP & website will at all times be in compliance with all applicable laws,
rules and regulations, including, without limitation, applicable export and
import control laws and regulations.
The User shall not license, sublicense, sell, disseminate, broadcast, transmit,
or otherwise distribute the Tserv App or Website in any form or by any means, or
otherwise transfer, assign, manipulate, or grant any rights of use or any other
rights in respect of the Tserv App or Website, or any part thereof, or the
information contained therein, to any other party.
The User shall not use Tserv App or Website in any way that may lead to the
encouragement, procurement or carrying out of any unlawful or criminal activity
or which may cause any harm or injury to any person.
The User shall not cause damage to any of the App & website, servers, systems or
equipment used in the provision of the service by the Company, and authorized
Tserv WORKSHOPS of TKM or any other third party, and shall not access or attempt
to access any user data or to penetrate any of the security measures relating to
the service.
Article 16 (E-mail, etc.)
The User acknowledges that he or she will be solely responsible for any use of
the e-mail functionality (such as sending and receiving e-mails) that is made
available through Tserv App or Website or an Individual Service.
Except for mechanical processing, communication processing and other activities
of lawful operation, the Company shall not view or disclose to a third party the
content of e-mails (including email addresses) or related information other than
in accordance with applicable laws or these Terms, and shall guarantee the
secrecy of the User’s communications.
Article 17 (Treatment of Personal Information)
1. For the purposes of these Terms, “Personal Information” means any
information about an individual may include but is not limited to their
name, age, date of birth, telephone number and e-mail address or any other
description or information by which a specific individual can be identified
(including information that can be collated with other information so that
a specific individual can be identified) and any other information
designated as Personal Information under applicable laws.
2. By agreeing to these Terms and using the application, the User agrees and
consents to the Company collecting, processing and sharing of the User’s
Personal Information including information relating to the status of a
User’s use of Tserv App & Website, to the Company’s affiliates, service
providers or partners for the purpose of providing services to the User.
3. The Company shall manage the Personal Information that it collects in
accordance with its Privacy Policy and applicable laws.
4. The User agrees that the Company may use his or her Personal Information
(including but not limited to his or her name, address, date of birth,
telephone number and e-mail address) for the following purposes:
5. dispatching and sending notices and other forms of communication to the
User in relation to, among other things, Tserv Services and Value chain
Products
6. providing Tserv Individual Services and making Tserv App & Website
available to the User;
7. planning and developing products and services, or implementing surveys, for
the purpose of improving the quality of Tserv products and services and
Tserv App & Website user satisfaction.
8. The User agrees that the Company may share the Personal Information
provided by the User, with the respective Tserv Workshop or facility and
any other business partners, service providers, contractors and affiliates
as it deems fit. The User also acknowledges and agrees that the Company may
provide Personal Information to an Individual Service Provider of an
Individual Service that the User has subscribed for. When the Company
discloses Personal Information to an Individual Service Provider, the
Company shall use reasonable means to ensure that the Individual Service
Provider safeguards the Personal Information.
9. The Company shall monitor and record conversations between Users and the
Company where it is necessary to do so for confirming the content of the
User’s request and for improving the quality of service provided to Users
and User satisfaction.
10. The User agrees that the Company may disclose his or her Personal
Information (including but not limited to his or her name, address, date of
birth, telephone number and e-mail address) to any affiliate or subsidiary
company, business partner, service provider, sub-contractor associated with
Tserv and to the provider of an Individual Service;
11. The User agrees that the Company, or any party in possession of Personal
Information under the terms hereof, may disclose the Personal Information
if it judges that such disclosure is necessary to protect an important
interest of the User or a third party, or if it is necessary to do so as a
result of a legal obligation with which the Company must comply,
irrespective of the jurisdiction in which that legal obligation arises.
12. The User may request the disclosure, correction, deletion, and suspension
of the use of his or her Personal Information by contacting respective
authorized Tserv WORKSHOP OR TKM.
13. The Company shall comply with a request issued by a User to the extent that
the Company is able to do so while acting in accordance with applicable
laws. The User acknowledges and agrees that the deletion of his or her
Personal Information may make it necessary for the Company to terminate his
or her use of Tserv App or Website and Services provided thereunder.
Article 18 Payment for Individual services using Tserv App or Website
All usage fees for Individual Services, if any, may be paid using the payment
gateways within Tserv App & Website made available by the Company for this
purpose. The User acknowledges and agrees to use the payment gateways at his/her
own risk. Company shall not be held responsible or liable by the User, for any
loss, damage, liability or inconvenience incurred by him/her due to the usage of
such payment gateways. The payment gateways are facilitated through third party
agents and the User shall lay no claims or demands against the Company, of
whatsoever nature, in this regard. Disputes, if any, arising out of User’s usage
of the payment gateways, shall be settled by the User with the respective third
party agent or the bank, as the case may be. The User agrees to not make Company
a party to any dispute or claims against any third party agent or bank.
The terms and conditions applicable to payments shall be as separately
stipulated for the Individual Service opted by the User.
Article 19 (Cancellation of the use of Tserv App or Website by the User)
If the User wishes to cancel his or her use of Tserv App or Website, he or she
shall notify the Company by clicking the ‘Delete Account’ button in the ‘User
profile’. The cancellation shall then become immediately effective.
If the User cancels his or her use of Tserv App or Website, the Company shall
not refund any amounts paid to the Company by the User for any Service and
amount shall not be transferred to any other individuals or users.
Any outstanding payments due to the Company by the User shall become payable
immediately on the termination or cancellation of the User’s use of Tserv App or
Website.
Article 20 (Law and Jurisdiction)
The law applicable to Tserv App & Website, these Terms and to disputes arising
out of the use of Tserv App & Website by the User are shall be governed by law
of India, and only the courts in Bangalore City, India will have jurisdiction to
adjudicate any dispute.
Article 21 (General)
The Company may perform any of its obligations, and exercise any of the rights
granted to it under these Terms, through a third party. The Company may assign
any or all of its rights and obligations under these Terms to any third party.
If any clause or part of any clause of these Terms is found to be void,
unenforceable or invalid, then it will be severed from these Terms and all other
Terms shall continue to remain in full force and effect,
provided that the Company at its sole discretion determines that such severance
of the Terms has not altered its basic nature.
The User may not rely on the Company’s words or conduct as a waiver of any right
unless the waiver is in writing. In this Article, “conduct” includes delay in
the exercise of any right. For the purposes of this clause, “right” means any of
the Company’s rights arising under or in connection with these Terms or
otherwise and includes the right to rely on this clause.
These Terms and any terms of use applying to an Individual Service constitute
the entire agreement between the User and the Company in relation to Tserv App &
Website and supersede in their entirety any and all written or oral agreements
previously existing between the User and the Company with respect to such
subject matter.
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