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Cookie Policy
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Privacy Policy

Jamf uses cookies to enhance your browsing experience, personalize ads and
analyze usage. Without cookies, you may not be able to use certain features of
our sites. To learn more, visit our Privacy Policy.
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PRIVACY POLICY

Your privacy is important to JAMF Software, LLC. As a result, we’ve developed
this Privacy Policy that covers how we collect, use, disclose, transfer, and
store your information. Please take a moment to familiarize yourself with our
privacy practices and let us know if you have any questions.

A. Overview

JAMF Software, LLC and its Affiliates (herein collectively “Jamf”) makes
reasonable efforts to protect the privacy of your personal information. This
Privacy Policy was created to demonstrate our commitment to fair information
practices. This Privacy Policy covers Jamf’s use of personal information that we
collect in the normal course of our business, when you use our corporate
websites or applications, and when you otherwise interact with us, including
when you attend events hosted or attended by Jamf and when you contact us for
customer support (collectively, the “Services”).

In addition to covering how we collect, use, disclose, transfer, and store your
information, this policy also discloses our purpose and lawful basis for
processing your information, and your related rights. Our legal basis for
collecting and using personal information will depend on the personal
information concerned and the specific context in which we collect it. In most
cases, the lawful basis will be that the processing (i) is necessary for our
legitimate interests in carrying out our business with you, including direct
marketing, provided those interests are not outweighed by your rights and
interests, or (ii) is necessary to perform a contract with you. Where processing
is based on your consent, we will identify the processing purposes and provide
you with relevant information to make the processing fair and transparent. If
you have consented to our use of information about you for a specific purpose,
you have the right to change your mind at any time, but this will not affect any
processing that has already taken place.

Our Services are not directed to anyone under the age of 16, and Jamf does not
knowingly solicit or collect information from anyone under 16 years of age. If
you are a parent or guardian and believe we may have collected information about
a child, please contact us at privacy@jamf.com.

Jamf may update this Privacy Policy from time to time. In the event we make any
material changes to this Privacy Policy, we will notify you by email or by
posting the revised policy on our corporate website
(https://www.jamf.com/privacy-policy/). When we update this Privacy Policy, we
will note the date the most recent revision was posted below, at the end of the
policy. Any revisions will become effective upon (7) calendar days following
such posting on our corporate website.

B. Collection of Information

Depending on the context in which you interact with us, Jamf may collect or
receive the following information:

 * Account and Profile Information: This includes information you provide when
   you create an account with our Services, request a trial, contact support,
   register for events, complete surveys and may include name, username, email
   address, phone number, company name, state, country, LinkedIn URL, Twitter
   URL, GitHub URL, and your photo.
 * Service Information: When you use our Services, we receive information
   generated through the use of the Services, either entered by you or others
   who use the Services, or from the Services infrastructure itself. This
   information may include, but is not limited to, name, username,
   company/organization, company/organization address, email address, phone
   number, IP address, MAC address, latitude, longitude, AppleCare ID, Apple ID,
   device name(s), device ID(s), and directory ID or other information you place
   within the Services. The information collected is kept to a minimum and
   depends on the use case and platforms used.
 * Performance and Usage Data: We may collect statistical, usage, configuration,
   and performance data of the Services to monitor the performance, integrity,
   and stability of the Services. Further, we may use and disclose this
   information for any purpose, provided that such data is first de-identified.
 * Payment Information: We use third party payment processors to process
   payments made to us. In connection with the processing of such payments, we
   do not retain any personally identifiable information or any financial
   information such as credit card numbers. Rather, all such information is
   provided directly to our third-party processors whose use of your personal
   information is governed by their privacy policies. The privacy policies of
   our current third party processors may be viewed at
   https://stripe.com/us/privacy, https://home.bluesnap.com/privacy-policy/,
   https://www.cleverbridge.com/corporate/privacy-policy/ and
   https://usaepay.info/policy.
 * Information from Third Parties: We receive information from third party
   business partners such as the contact details of prospects and sales leads
   from our resellers. In addition, we collect information from public databases
   or other data you may have made publicly available, such as information
   posted on professional networks and social media platforms.
 * Location Information: Some of our applications collect general location
   information based on IP address. This information is used to customize the
   services provided to you, such as location-based information of specific
   managed devices. Location information is only viewable by the end user. We do
   not use, disclose, or sell location information for the purposes of providing
   targeted marketing or advertisements.

C. Use of Collected Information

We may use the information we collect or receive for the following purposes:

 * To carry out the purpose for which it was originally collected or received.
 * To provide, operate, maintain and improve our products and services.
 * To respond to your inquiries and provide support.
 * To process and complete transactions, and send you related information.
 * To market and sell our products and services. If we do so, we will provide
   you with an easy way to opt-out of receiving such communications in the
   future.
 * To monitor the performance, integrity and stability of the Services.
 * To address or prevent technical or security issues.
 * To customize your experience related to the Services and display content that
   we think you might be interested in according to your preferences.
 * Jamf does not sell or rent information to third parties, and we do not share
   information with third parties except as described in this Privacy Policy.

D. Cookies and Similar Technologies

Jamf and our third-party partners, such as our advertising and analytics
partners, use cookies and similar technologies to make our websites and
applications work, and to learn more about our users and their likely interests
as well as information relating to their visits and interactions with a website
or application.

Use of Cookies. We may collect various forms of information such as entry and
exit points for our websites (i.e., referring URLs or domain names), website
traffic statistics, operating system and browser type (collectively “Traffic
Data”). Traffic Data is anonymous information that does not personally identify
you but is helpful for marketing purposes or for improving your experience on
the sites. In addition, when you request pages on our sites, our servers
automatically log your IP address. Depending on the cookie, the cookie may
expire at the end of your browser session or may stay (or “persist”) on your
computer until the expiration date specified in the cookie.

Controlling or Modifying Cookies. If you accept a cookie, you can delete it at
any time (e.g., as soon as you leave our websites) through your web browser. If
you do not wish to receive cookies or wish to manage when you accept cookies in
general, you can set your browser to reject cookies or to alert you when a
cookie is placed on your computer. If you choose to decline cookies, you may not
be able to use certain features or functionality of our Services that depend on
your web browser accepting cookies. You can also use opt-out tools provided by
third party partners, or by the Digital Advertising Alliance
(http://www.aboutads.info/choices), the EU Internet advertising industry
(http://www.youronlinechoices.eu), or similar entities. Where required, Jamf
obtains consent prior to using cookies.

Analytics. Jamf uses analytical services provided by Google to monitor our
Services, such as Firebase, Google Analytics for Firebase, and Crashlytics. You
can find out more about the types of analytical data collected, how that data is
processed, and how to opt out of certain features by visiting
www.google.com/policies/privacy/partners/.

Do Not Track Signals. Jamf Services do not respond to Do Not Track Signals.

E. Sharing of Personal Information & Accountability for Onward Transfer

From time to time, Jamf may engage third-party business partners, vendors, or
sub-processors to perform functions such as sending postal mail and e-mail,
removing repetitive information from customer lists, analyzing data, providing
marketing assistance, data storage, processing credit card payments, providing
search results and links (including paid listings and links), and providing
customer service. Such companies shall only use your information for those
purposes required to perform their functions. Additionally, Jamf may share your
information, without your prior consent, in the event of any reorganization,
merger, sale, joint venture, or transfer of assets. When information is shared,
Jamf will ascertain that any third parties are obligated to provide at least the
same level of privacy protection as is required under this policy. Should Jamf
transfer information outside of a local jurisdiction, it shall only be done with
adequate protections in place and in compliance with applicable laws and
standards.

Jamf may share your information if we have a good faith belief that such action
is necessary to (i) protect and defend the rights or property of Jamf, (ii)
enforce this Privacy Policy or the Services’ terms and conditions of access and
use agreement, (iii) participate in dispute resolution pursuant to this Privacy
Policy, (iv) protect the interests of other users of the Services or any other
person, or (v) operate or conduct maintenance and repair of the Services or
equipment.

Jamf may be required to disclose an individual's information in response to a
lawful request by public authorities, including to meet national security or law
enforcement requirements.

Jamf shall remain liable under applicable law and relevant contract obligations
for it subprocessors', if they process your information in a manner inconsistent
with applicable law and contract obligations, unless Jamf proves that it is not
responsible for the event giving rise to the damage.

F: Internation Data Transfer

Your personal information might be transferred to, and processed in, countries
other than the country in which you are a resident. These countries may have
data protection and privacy laws that are different than the laws of your home
country. Jamf only transfers personal information to other countries in
accordance with applicable data protection and privacy laws, provided there are
legally adequate protections in place for the personal information. A list of
Jamfs’ global offices is available here.

If you are a resident of the European Economic Area (EEA) and your personal
information is transferred outside of the EEA, we will:

 * Process it in a territory which the European Commission has determined
   provides an adequate level of protection for personal information; or
 * Otherwise implement appropriate safeguards to protect your personal
   information, including by Standard Contractual Clauses or another lawful
   transfer mechanism approved by the European Commission.

Jamf and Wandera, Inc. comply with the EU-U.S. Privacy Shield Framework and
Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of
Commerce regarding the collection, use, and retention of personal information
transferred from the European Union and Switzerland to the United States. Jamf
and Wandera, Inc. have certified to the U.S. Department of Commerce that we
adhere to the Privacy Shield Principles. If there is any conflict between the
terms in this privacy policy and the Privacy Shield Principles, the Privacy
Shield Principles shall govern. To learn more about the Privacy Shield program,
and to view our certification, please visit https://www.privacyshield.gov/.
Additionally, our organization commits to cooperate with EU data protection
authorities (DPAs) and the Swiss Federal Data Protection and Information
Commissioner (FDPIC) and comply with the advice given by such authorities with
regard to human resources data transferred from the EU and Switzerland in the
context of the employment relationship.

Jamf will continue to adhere to the Privacy Shield frameworks and Principles
even though the Court of Justice of the European Union (CJEU) determined in July
2020 that the EU-U.S. Privacy Shield framework is no longer an adequate transfer
mechanism for the transfer of EU personal information to the U.S. Jamf has
further committed to refer unresolved privacy complaints under the EU-US and
Swiss-US Privacy Shield Principles to an independent dispute resolution
mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business
Bureaus. If you do not receive timely acknowledgment of your complaint, or if
your complaint is not satisfactorily addressed, please visit
http://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and
to file a complaint. Under certain circumstances, individuals may invoke binding
arbitration.

G. Protection of Information

Taking into account the risks involved in the processing and nature of
information and to prevent loss, misuse, unauthorized access, disclosure,
alteration and destruction and while maintaining data accuracy, Jamf has put in
place appropriate physical, electronic, and managerial policies and procedures
to safeguard the information Jamf collects. Any payment transactions will be
encrypted using SSL technology. However, the safety and security of your
information also depends on you. Where you have chosen or we have given you a
username and password for access to certain parts of the Services, you are
responsible for keeping the username and password confidential. Although we do
our best to protect the information, we cannot and do not guarantee the security
of your information.

For more information on how we protect information, see
https://www.jamf.com/trust-center/.

H. Retention

Jamf will only retain your information in an identifiable form for as long as it
serves the purposes for which it was collected.

I. Other Limits to Your Privacy

The Services may contain links to other non-Jamf websites. Jamf is not
responsible for the privacy practices or the content of such websites. Jamf has
no control over the use of such websites, and you should exercise caution when
deciding to disclose any information on these websites.

J. Choice

We seek to provide you with choices regarding the information you provide to us.
You can always opt not to disclose information. However, if you elect to do so,
this may impact functionality or prevent the use of Jamf’s products or service.
You have the right, at any time, to opt-out of receiving marketing messages from
Jamf by sending an email to privacy@jamf.com, by unsubscribing through the
unsubscribe or opt-out link in an email, or by unsubscribing here. We will try
to comply with your request(s) as soon as reasonably practicable. Please note
that if you opt-out of receiving marketing-related emails from us, we may still
send you important operational or administrative messages.

K. Access and Correction

You have the right to access the personal information we hold about you. You may
access your information that Jamf holds by contacting us via Section M below.
You have the right to correct, amend, or delete that information where it is
inaccurate, or has been processed in violation of applicable privacy laws,
except where the burden or expense of providing access would be disproportionate
to the risks to the individual’s privacy in the case in question, or where the
rights of persons other than the individual would be violated.

To protect your privacy and security, Jamf may also take reasonable steps to
verify your identity before making corrections to or deleting your account.

Jamf processes some personal information solely on behalf of its customers in
the course of delivering Services. This personal information is processed to
accomplish the business purposes of the customer to whom the Services are
provided, and often, Jamf will not have a direct relationship with the subject
of this personal information. In these cases, Jamf recommends first contacting
the organization to which your personal information was originally provided with
any data privacy questions. The organization can contact Jamf if escalation of
your query is necessary.

L. Regulatory Oversight

For this Privacy Policy and its content, Jamf is subject to the investigatory
and enforcement powers of the Federal Trade Commission (FTC). If Jamf becomes
subject to an FTC or court order based on non-compliance with this policy or
applicable privacy law, Jamf shall make public any relevant information of any
compliance or assessment report submitted to the FTC, to the extent consistent
with confidentiality requirements.

M. How to Contact Us

If you have any questions or complaints about this Privacy Policy or if you
would like to request access to the personal information that we may maintain
about you, please contact us as follows:

JAMF Software, LLC
100 Washington Avenue South
Suite 1100
Minneapolis, MN 55401
privacy@jamf.com

As of the writing of this Privacy Policy, Jamf has not established an office in
the EU, UK or Switzerland who can respond to questions and complaints. Please
direct all correspondence to the above.

Date Posted: September 1, 2021

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Jamf helps organizations succeed with Apple. By enabling IT to empower end
users, we bring the legendary Apple experience to businesses, education and
government organizations. Learn about Jamf.
+1 612-605-6625 info@jamf.com


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