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Effective URL: https://www.zoho.com/news/zoho-launches-canvas-design-studio-to-re-envision-crm-experience.html?siteid=RIQSITE
Submission: On August 20 via api from US
Effective URL: https://www.zoho.com/news/zoho-launches-canvas-design-studio-to-re-envision-crm-experience.html?siteid=RIQSITE
Submission: On August 20 via api from US
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Zoho.com * Products * Sales * Marketing * Customer Service * Finance * People & Culture * Email & Office * Project Management * Collaboration * Custom Solutions * BI & Analytics * IT * Legal * Bundles * Marketplace CRM The complete CRM platform Bigin Pipeline-centric CRM for small businesses Desk Put customer service at the heart of your company Forms Forms for mobile teams SalesIQ Convert website visitors into customers SalesInbox Email for salespeople Bookings Find the perfect time with your customers Social The all-in-one social media management software Campaigns Reach and engage your customers Forms Forms for mobile teams Survey Online surveys for every occasion Sites Design mobile friendly websites PageSense Conversion rate optimization software Backstage End-to-end event management software Meeting Host secure online meetings. Organize engaging webinars Commerce All-in-one ecommerce platform Desk Put customer service at the heart of your company Assist Support remote customers instantly Lens Solve problems with interactive remote assistance Books Smart accounting for growing businesses Invoice Hassle-free invoicing Expense Effortless expense reporting Inventory Online inventory and order management Subscriptions Smarter billing for your subscription business Checkout Simple one-time and recurring online payments solution Payroll Payroll experience redefined to be stress-free People Organize, automate and simplify your HR processes Recruit Applicant tracking system Connect Your social workplace Expense Effortless expense reporting Workerly Temporary Staffing Solution Payroll Payroll experience redefined to be stress-free ShowTime On-board new hires and host impactful employee training BackToWork Ensure employee safety at workplace Shifts Employee scheduling and time tracking Mail Secure business email Office Suite Powerful office editors for modern teams Writer A clean, crisp space to write and discuss Sheet The spreadsheet application for collaborative work Show Create, collaborate and broadcast presentations Notebook A beautiful home for all your notes Office Integrator Give your apps built-in document editors Bookings Find the perfect time with your customers TeamInbox Shared inboxes for teams ZeptoMail Reliable & instant transactional emails Calendar Business calendar to manage and schedule events. Projects Turn every project into a success story Sprints Planning and tracking tool for agile teams Meeting Host secure online meetings. Organize engaging webinars WorkDrive Online file management for teams Docs All your documents in one place Cliq Chat that's built for work Connect Your social workplace Sign Sign and send documents ShowTime Online training tool to engage your learners TeamInbox Shared inboxes for teams Learn All-in-one knowledge management platform. Creator Build custom apps for your business needs Flow Integrate your apps to automate business workflows Office Integrator Give your apps built-in document editors ZeptoMail Reliable & instant transactional emails Analytics Analyze your business data New DataPrep Advanced data preparation software Solutions Embedded BI Integrate Analytics anywhere Creator Build custom apps for your business needs Site24x7 Website monitoring from a global perspective Flow Integrate your apps to automate business workflows Assist Support remote customers instantly Vault Online password manager for teams BugTracker Fix bugs fast and ship great software Mobile Device Management Easy-to-use & affordable web-based MDM solution Patch Manager Plus Stay clear of vulnerabilities and cyber attacks Identity Management An identity management and governance solution Log Management Cloud Store and manage all your log data on a secure cloud platform Catalyst Simple Serverless Platform Lens Solve problems with interactive remote assistance Desktop Central A 360-degree UEM solution for enterprise management and security ServiceDesk Plus Offer best-in-class IT support on the cloud Contracts Comprehensive contract management software Unified Customer Experience Platform: CRM Plus Unified platform that helps deliver exceptional customer experience Unified Finance Platform: Finance Plus Everything you need to manage your operations and finance Unified HR Platform: People Plus Integrated HR platform for seamless employee experience Integrated Collaboration Platform: Workplace Create, collaborate, and communicate with your teams Help Desk Management: IT Management Align IT to your business with our support and monitoring solutions Remotely Custom Application Development: Creator Plus Platform for Digital Transformation and Automation Unified Marketing Platform: Marketing Plus Unified platform to manage marketing efforts with confidence All-in-one Suite: One An integrated suite that encompasses all the apps in Zoho Do more with your Zoho products Extensions Integrate Zoho products with third party applications Custom Apps Ease work with apps tailor-made for your business Industry Solutions End-to-end business solutions for your vertical Build and Sell Build Extensions, Custom Apps and Industry solutions using our platforms and public APIs. Zoho Marketplace helps showcase your extensions to all our users worldwide * Customers * Support * About Us English SIGN INGet Started ZOHO Zoho General Pages SIGN INGet Started * About Us * Perspectives * Academy * Press * In the News * Analyst Reports * Opinions * Influence * Video Lab * Remote Work * Privacy * Branding Assets * Contact Us * All Zoho Products Zoho General Pages SIGN INGet Started English * About Us * Perspectives * Academy * Press * In the News * Analyst Reports * Opinions * Influence * Video Lab * Remote Work * Privacy * Branding Assets * Contact Us * All Zoho Products ZohoPress Release Zoho Launches Canvas ZOHO LAUNCHES CANVAS, THE INDUSTRY-FIRST DESIGN STUDIO TO RE-ENVISION THE CRM EXPERIENCE FOR ENTERPRISES CANVAS BRINGS CONSUMER-LEVEL SIMPLICITY TO THE CRM USER EXPERIENCE THROUGH A NO-CODE DESIGN STUDIO, INCREASING CRM ADOPTION RATES Austin, Texas - August 10, 2021 — Today Zoho Corporation, a leading global technology company, announced Canvas for Zoho CRM, a one-of-a-kind design studio for CRM personalization. Canvas enables businesses to create their own CRM interfaces that are better suited to the role of each employee, without IT or developer involvement. It helps simplify complex CRM implementations into streamlined and contextual employee-facing experiences. Data and workflow customization can render a CRM system too complex for most employees, and personalizing the CRM for each employee's role involves too much development effort and cost. As a direct result of this complexity, productivity drops, employees become disengaged, CRM adoption struggles, and ROI can suffer. With Canvas, companies of all sizes can avoid these issues and enjoy the breadth of functionality offered by a general-purpose CRM and the specialized experience offered by a vertical CRM. With Canvas, Zoho's customer experience platform continues to focus on building a system of experiences that simplifies the experience economy for brands and every stakeholder. From planning and creating diverse customer experiences to delivering and evolving them for the future, Zoho CRM helps organizations of all sizes enable employee productivity, improve stakeholder collaboration, and increase customer success. "A lot of CRM software already offers an abundance of personalization for customer experiences, but the same is not true for employee experiences. As a result, everyone's using the same system and paying the productivity tax for no reason." said Mani Vembu, COO of Zoho, "Imagine a reality where the system is tailor-made for each employee's role. That is true all-around personalization, and that's what we're bringing to market with Canvas. We believe it's a more natural solution to the challenge of software adoption. Our ultimate aim is for businesses to create enterprise-wide software experiences with consumer-grade simplicity." CANVAS CAPABILITIES INCLUDE: * Drag-and-drop editor- Canvas sports a simple drag-and-drop editor that facilitates designing without the need to write a single line of code. * Template gallery - Customers can pick a preset template that speaks to them and their industry, and dive right in. * Industry relevant views - Companies can create views that are relevant to their industry, their work culture, their sales process, and more. * Self-service via portals - Customers can also share Canvas creations over portals and create a better experience for vendors, stakeholders, and more. * Role-based assignment - Companies can assign different Canvas views based on roles, responsibilities, and teams in their company. * Extensive formatting: - Canvas also houses a wide range of formatting options to edit the finer details of a view, and can load styles dynamically based on conditions. More information on further capabilities here: https://zoho.com/canvas Additional information about Zoho CRM can be found at: https://zoho.com/crm CUSTOMER STATEMENTS: "Arctic Spas has been using Zoho One for a few years now with dozens of integrations, extensions, Flows, and APIs in the environment, and a heavy emphasis on CRM as the core of our deployment. We collect a ton of information about our web leads and like to keep track of as much of that information as we can. I've tried many different options to organize the data but previously, it was difficult to ensure the most relevant information was exactly where it needed to be. Canvas makes things simple. It's simple to understand and quite easy to navigate around. I was able to build a view for our leads that shows all pertinent info in one place--it's simple to navigate and easy to find anything in seconds. The ability to customize where everything is into different elements on the same page, or even tabs, has made life a lot easier for all my users. Our dealer approvals process is now 90% faster because people have easy access to the information they need, all organized in a way that makes sense for our business. The customization it's given us will continue to improve our productivity as we expand our usage. Canvas is simple to use and easy to understand, and is making life a lot easier for all our users." - Arctic Spas, Mike Sigvaldason, Corporate CRM Administrator "Canvas has allowed us to have different views for different departments in our company. Our client success team wants to see all of the licenses that the current client has in the “Accounts” module. Whereas, our training team wants to view all of the training details for the contacts within that account. The Canvas builder not only allows us to have this customization, but we are also able to edit the layout to match our company’s brand. Another area of Canvas that has been really useful for us is the ability to add tabs and use sections to create the layout. This has made it easier for us to view information quickly." - Bluelight LLC, Nicole Lynch, Process Specialist at Blue Light LLC MEDIA STATEMENTS "An organization's customer experience can be impacted by the employees' experience and the tools they use. High platform complexity and low adoption can affect employee engagement and drive down the ROI of CRM implementations. This is a universal problem." said Greenberg, "A simple no-code approach to help companies build their own software experiences is one of the more elegant solutions to that universal problem. It can greatly help drive platform adoption and create success for the organization." - Paul Greenberg, Founder, Managing Prinicipal of The 56 Group, LLC "Solutions like Canvas turn the paradigm of teams conforming to tools on its head. Canvas is for teams as personalization and engagement optimization engines are for customers—creating contextual, personalized, and relevant environments to elicit valuable outcomes. Instead of learning how to work with CRM, Canvas empowers organizations to design a user’s experiences with CRM based on how individual teams want to and need to work." - Liz Miller, VP & Principal Analyst at Constellation Research "Everybody knows how important personalization is from a customer's perspective, but there is less emphasis on the role personalization plays in order for employees to create/deliver those personalized experiences. Canvas for Zoho CRM focuses on that side of the equation, providing employees with tools to more easily and efficiently create their own workflows and processes, which in turn improves their ability to deliver those personalized experiences customers want." - Brent Leary, Co-Founder & Partner, CRM Essentials PRICING AND AVAILABILITY Canvas will be available across all editions of Zoho CRM, at no additional cost. Zoho believes that every CRM user deserves a better experience and stands for supporting the CRM community, which is why Zoho is offering Canvas free of charge to all Zoho CRM customers. In the coming years, Canvas is also poised to be implemented into all Zoho products so that users can experience a consistent, cohesive experience across the Zoho ecosystem. ZOHO PRIVACY PLEDGE Zoho ensures a level of confidentiality that no other vendors in the industry can guarantee. Zoho does not allow any third-party trackers to monitor usage behavior and never sells any data to ad-based companies. Because Zoho owns and has built its entire technology stack, the company is able to offer the most secure experience to its 60 million users without any compromise on data privacy. Zoho CRM users have the assurance that their data is confidential and protected, and only users themselves maintain ownership of that data. ABOUT ZOHO With 50+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools, Zoho Corporation is one of the world's most prolific software companies. Zoho is privately held and profitable with more than 9,000 employees. Zoho is headquartered in Austin, Texas, with international headquarters in Chennai, India. Additional offices are in the United States, India, Japan, China, Singapore, Mexico, Australia, the Netherlands, and the United Arab Emirates. Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. More than 60 million users around the world, across hundreds of thousands of companies, rely on Zoho every day to run their businesses, including Zoho itself. For more information, please visit www.zoho.com MEDIA CONTACT Alexandra Wheeler Zoho PR alexandra.w@zohocorp.com APPS * Mobile Apps * Google Workspace Integration * Microsoft Office 365 Integration * Apps for Apple Watch PARTNERS * Hosting Providers * Partners * Consulting Partners * Platform Partners * Technology Partners RESOURCES * Zia * Support * Community * Forums * Blogs * Academy * Newsletter * Webinars ABOUT * About Zoho * Privacy Commitment * Perspectives * Events * Press * Zoho in the News * Zoho Opinions * Contact Us * Zoho Schools * Zoho Merchandise CONTACT - INDIA * Sales * 1800 103 1123 * 1800 572 3535 * sales@zohocorp.com * Zoho Home * Contact Us * Security * IPR Complaints * Anti-spam Policy * Terms of Service * Privacy Policy * Cookie Policy * GDPR Compliance * Abuse Policy © 2021, Zoho Corporation Pvt. Ltd. All Rights Reserved. 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