www.orthofeet.com Open in urlscan Pro
23.227.38.74  Public Scan

URL: https://www.orthofeet.com/pages/help-center
Submission: On January 02 via manual from US — Scanned from US

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 * OrthoFeet employs biomedical engineers to build innovative footwear products,
   designed to alleviate the symptoms associated with various foot conditions.
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 * Every accessory is designed with purposeful & unique features to ensure a
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Shop by Category
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    * Walking Shoes
    * Athletic Sneakers
    * Running Shoes

 * By Feature
    * Hands-Free Shoes
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 * By Fit
    * Wide Shoes
    * Wide-Toe Box
    * Extra Depth
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 * OrthoFeet employs biomedical engineers to build innovative footwear products,
   designed to alleviate the symptoms associated with various foot conditions.
   Learn More

Our Difference
Our Difference
OrthoFeet employs biomedical engineers to build innovative footwear products,
designed to alleviate the symptoms associated with various foot conditions...
Learn More
Testimonials
Comfort and Pain Relief for Millions of Satisfied Customers

4.2 / 5 Average Rating
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Help & Support
 * Women
 * Men
 * Shop By Condition
 * Socks & Insoles
 * Shop by Category
 * Our Difference
 * Help & Support

My Account Help Center
Women
 * Women's Shoes
    * All Women's Shoes
    * Boots
    * Slippers
    * Sneakers
    * Athletic Sneakers
    * Casual
    * Hands-Free Shoes Top Rated
    * Clogs & Mules
    * Dress
    * Mary Janes
    * Hiking / Outdoor
    * Sandals

 * Featured
    * New Arrivals New
    * Wide Shoes
    * Waterproof
    * Walking
    * Running Shoes
    * Slip-Resistant
    * Best Sellers
    * Slip-On

 * Learn More
    * Hands-Free Technology
    * Nursing Shoe Technology
    * Occupational Shoes
    * APMA Certified

Get Started
Men
 * Men's Shoes
    * All Men's Shoes
    * Boots
    * Slippers
    * Sneakers
    * Work Boots & Shoes
    * Casual
    * Hands-Free Shoes Top Rated
    * Dress
    * Sandals
    * Hiking / Outdoor

 * Featured
    * Running Shoes
    * Wide Shoes
    * Walking
    * Best Sellers
    * New Arrivals New
    * Slip-Resistant
    * Slip-On
    * Waterproof

 * Learn More
    * Hands-Free Technology
    * APMA Certified

Get Started
Shop By Condition
 * Common Conditions
    * Orthopedic Shoes
    * Plantar Fasciitis
    * Diabetes
    * Arch Support
    * Flat Feet
    * Bunions
    * Heel Pain
    * Overpronation

 * Conditions A-H
    * Achilles Tendonitis
    * Arthritis
    * Back Pain
    * Foot Pain
    * Gout
    * Hagland's Deformity
    * Hallux Rigidus

 * Conditions H-Z
    * Hammer Toes
    * Heel Spurs
    * Hip Pain
    * Knee Pain
    * Metatarsalgia
    * Morton's Neuroma
    * Neuropathy
    * Swollen Feet / Edema

OrthoFeet employs biomedical engineers to build innovative footwear products,
designed to alleviate the symptoms associated with various foot conditions.
Learn More
Socks & Insoles
 * Socks
    * All Socks
    * Diabetic Socks
    * Compression Socks
    * Bunion Socks

 * Insoles
    * All Insoles
    * Women's Insoles
    * Men's Insoles
    * Plantar Fasciitis Insoles
    * Insoles for Flat Feet

Every accessory is designed with purposeful & unique features to ensure a
comfortable, non-restrictive fit, enhancing everyday wellness and fostering a
healthy environment, even for the most sensitive feet.
Learn More
Shop by Category
 * By Category
    * Sneakers
    * Boots
    * Slippers
    * Casual Shoes
    * Sandals
    * Hiking Boots & Shoes
    * Work Boots & Shoes
    * Dress Shoes
    * APMA Certified Shoes
    * Walking Shoes
    * Athletic Sneakers
    * Running Shoes

 * By Feature
    * Hands-Free Shoes
    * Therapeutic Shoes
    * Waterproof Shoes
    * Slip-Resistant Shoes
    * Strap Closure Shoes
    * Tie-less Closure
    * Vegan Friendly
    * Stability Shoes

 * By Fit
    * Wide Shoes
    * Wide-Toe Box
    * Extra Depth
    * Braces AFOs
    * Stretchable Shoes
    * Narrow Shoes

OrthoFeet employs biomedical engineers to build innovative footwear products,
designed to alleviate the symptoms associated with various foot conditions.
Learn More
Our Difference
Our Difference
OrthoFeet employs biomedical engineers to build innovative footwear products,
designed to alleviate the symptoms associated with various foot conditions...
Learn More
Testimonials
Comfort and Pain Relief for Millions of Satisfied Customers
4.2 / 5 Average Rating
Read our Testimonials



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GENERAL FAQS

 * Where do I put the promo (discount) code?
   
   Promo codes can be applied on checkout page.
   
   

 * Do you have a catalog for viewing your shoe collections?
   
   You can see all of our shoe collections and their prices on our website at
   www.orthofeet.com
   
   

 * What is your refund policy? What is the 60-DAY wear test?
   
   We are so confident in our shoes that we offer a 60-day wear test. You can
   try out our shoes risk free and return them within 60 days for a full refund
   if you are not fully satisfied.
   
   

 * How long will it take to receive my order?
   
   We normally ship within two business days, but delivery time also depends
   where you live. We ship from New Jersey and use FedEx and USPS standard
   delivery service.
   
   

 * Can I place a rush order?
   
   No. We are sorry, but currently we do not offer this option.
   
   

 * How long does it take to process returns?
   
   Please allow approximately 2 to 3 weeks to receive a refund as it involves
   shipping the product back to our warehouse, authorizing the return and
   processing the refund.
   
   

 * Are orthopedic shoes covered by insurance or Medicare? What about Medicaid?
   
   Medicare covers the cost of orthopedic shoes for people with diabetes who
   have an additional foot deformity or neuropathy. The payment should be
   processed by your healthcare practitioner. Regarding Medicaid, please check
   with your medical provider. Some states cover the cost of the shoes with
   Medicaid, but it requires a doctor’s prescription.
   
   

 * Which stores carry Orthofeet shoes?
   
   Only a few stores carry our shoes, as we mainly sell to the orthopedic and
   podiatry market. However, you can order our shoes online risk free because we
   offer free shipping, exchanges and return. You can also speak to someone at
   our office in New Jersey at 551-400-5400.
   
   

 * I’m diabetic and need diabetic shoes. Do you take Medicare?
   
   Our diabetic shoes are approved by Medicare, but we do not accept insurance.
   To receive coverage by Medicare for our shoe, you must order them from a
   provider that bills Medicare. To find one of these providers, please feel
   free to use our professional locator search page.
   
   

 * Do you offer coupons? How do I apply them?
   
   Once you’ve registered to receive our newsletter, you will start receiving
   discount codes in our emails and newsletters. Please make sure to enable the
   receipt of emails fromcustomerservice@orthofeet.com.
   
   


CONTACT US

Start Chat
551-400-5400

Monday-Friday
8:30am-5:30pm EST.

We’re here to help with any question or issue you might have! Or if you want to
provide feedback and product suggestions we’d love to hear from you too.

First name *
Email *
Subject
submit

GENERAL FAQS

 * Where do I put the promo (discount) code?
   
   Promo codes can be applied on checkout page.
   
   

 * Do you have a catalog for viewing your shoe collections?
   
   You can see all of our shoe collections and their prices on our website at
   www.orthofeet.com
   
   

 * What is your refund policy? What is the 60-DAY wear test?
   
   We are so confident in our shoes that we offer a 60-day wear test. You can
   try out our shoes risk free and return them within 60 days for a full refund
   if you are not fully satisfied.
   
   

 * How long will it take to receive my order?
   
   We normally ship within two business days, but delivery time also depends
   where you live. We ship from New Jersey and use FedEx and USPS standard
   delivery service.
   
   

 * Can I place a rush order?
   
   No. We are sorry, but currently we do not offer this option.
   
   

 * How long does it take to process returns?
   
   Please allow approximately 2 to 3 weeks to receive a refund as it involves
   shipping the product back to our warehouse, authorizing the return and
   processing the refund.
   
   

 * Are orthopedic shoes covered by insurance or Medicare? What about Medicaid?
   
   Medicare covers the cost of orthopedic shoes for people with diabetes who
   have an additional foot deformity or neuropathy. The payment should be
   processed by your healthcare practitioner. Regarding Medicaid, please check
   with your medical provider. Some states cover the cost of the shoes with
   Medicaid, but it requires a doctor’s prescription.
   
   

 * Which stores carry Orthofeet shoes?
   
   Only a few stores carry our shoes, as we mainly sell to the orthopedic and
   podiatry market. However, you can order our shoes online risk free because we
   offer free shipping, exchanges and return. You can also speak to someone at
   our office in New Jersey at 551-400-5400.
   
   

 * I’m diabetic and need diabetic shoes. Do you take Medicare?
   
   Our diabetic shoes are approved by Medicare, but we do not accept insurance.
   To receive coverage by Medicare for our shoe, you must order them from a
   provider that bills Medicare. To find one of these providers, please feel
   free to use our professional locator search page.
   
   

 * Do you offer coupons? How do I apply them?
   
   Once you’ve registered to receive our newsletter, you will start receiving
   discount codes in our emails and newsletters. Please make sure to enable the
   receipt of emails fromcustomerservice@orthofeet.com.
   
   

Enjoy Free Shipping & Returns on All Orders*

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    * Professional Locator
    * International Shipping

 * Info
    * Terms & Conditions
    * Privacy Policy
    * Warranty
    * Sizing Chart
    * Accessibility Statement
    * Activate Accessibility
    * California Privacy Notice
    * Notice of Financial Incentive
    * Your Privacy Choices
    * Sensitive Personal Information

 * Get In Touch
    * 551-400-5400
    * cs@Orthofeet.com
    * Chat With Us

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