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Submitted URL: https://global.cognizant.com/e/297592/privacy-notice/2rjhtl/668040198
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Submission: On January 14 via api from CH — Scanned from DE
Effective URL: https://www.cognizant.com/us/en/privacy-notice
Submission: On January 14 via api from CH — Scanned from DE
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CONSULTING
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* Services
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Helping organizations engage people and uncover insight from data to shape
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* All Latest Thinking
* Browse Case Studies
* Cognizant Podcasts
* Cognizanti Journal
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* Perspectives
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* World Economic Forum—Davos
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* COGNIZANT WEBSITE PRIVACY NOTICE
CONTACT
COGNIZANT WEBSITE PRIVACY NOTICE
This Privacy Notice was last updated on December 31, 2021 to include information
on how we process personal information of users in California and Brazil, and to
further explain their privacy rights.
WEBSITE PRIVACY NOTICE—DECEMBER 31, 2021
Cognizant Technology Solutions Corporation and its affiliated companies
(“Cognizant” “we” or “us”) are firmly committed to protecting your privacy. You
should understand what we do with data relating to you (“personal information”)
which we collect when you visit this website (cognizant.com), our
country-specific sites or any other websites to which this Cognizant Website
Privacy Notice (“Privacy Notice”) applies (collectively, the “Sites”). As a
global company, Cognizant has a number of legal entities in different
jurisdictions which are responsible for the personal information which they
collect independently and which may be processed on their behalf by Cognizant
Technology Solutions U.S. Corporation and its affiliates. The data controller
for personal information collected from a visitor to the Sites is Cognizant
Technology Solutions U.S. Corporation, 211 Quality Circle, College Station,
Texas, United States of America or the affiliate specified on the Site that
references this Privacy Notice.
We may supplement this Privacy Notice to address specific situations. All
supplemental notices should be read together with this Privacy Notice.
ABOUT OUR PRIVACY NOTICE
* How we collect your personal information
We may collect the following personal information relating to you:
* You do not need to register to use the Sites. However, if you voluntarily
register with a Site or submit your personal information to one or more of
our Sites in order to receive information from us (e.g., copies of white
papers, investor kits, alumni correspondence) or to attend conferences or
web sessions organized by us, or if you contact us using the forms or
contact details on one of our Sites, or if you log into certain Cognizant
web-based applications, you may provide us your identity information and
contact details (i.e., your first and last name, physical address,
telephone number, e-mail address), professional details (professional
title, seniority level, employer, department, your expertise,
administrative assistant’s name or contact information), the name and
contact details of your emergency contact (if you sign up to attend events
conducted by our marketing teams), your LinkedIn account details, your
marketing preferences, and other personal data that you may wish to share
with us.
* The Sites automatically collect certain technical information relating to
the device you use to visit the Sites. Specifically, we use cookies, web
beacons and similar technologies to help us understand your activity on
the Sites. A “cookie” is a small piece of data that a website can send to
your browser, which may then be stored on your device. Data that we
collect automatically includes your internet protocol (“IP”) address,
location, your device’s identification information, and the actions taken
on any of our Sites (e.g., links that you click) as well as other sites
that you may visit. For further information on the cookies and similar
technologies we use on our Sites and why we use them, please review our
Cookie Notice.
We sometimes collect anonymous information from visits to the Sites.
Anonymous information (or click stream data) refers to information that does
not and will not directly or indirectly reveal your identity, e.g.,
aggregated data relating to all of our website visitors. We may use this data
to analyze trends and statistics and to help us provide you with a better
experience using our Sites.
If you provide us with personal information of third parties (such as the
details of your administrative assistant or your emergency contact), you
agree to: (a) notify each individual before sharing their personal
information with us, (b) explain that their personal information will be
processed in accordance with this Privacy Notice, and (c) obtain their
consent, where appropriate.
* Why we need to collect your personal information
To the extent permitted by applicable law, we use your personal information
for various purposes, such as to:
* provide you with the products, services and information that you have
requested, including providing copies of white papers, investor kits, and
where applicable, processing orders.
* manage and maintain our relationship with you, including responding to an
inquiry, question or comment made by you and providing you with other
customer support.
* allow you to participate in an event organized or promoted by us and/or
our business partners.
* communicate important notices to you, such as information about changes to
this Privacy Notice, our Sites, and service updates.
* carry out analytics and market research and internal reporting to enable
us to plan, develop and improve our Sites, our products, services and
marketing activities. (For example, we may use your IP address to help
diagnose problems with our server, to administer the Sites, to refine the
Sites based on which features people use most often, to help identify Site
users (such as you) and gather general demographic information about Site
users.)
* inform you of our new products, services and events that we think you will
find valuable by sending promotional messages via email, SMS, phone, post
and/or other similar communications means. (If you would prefer not to
receive these communications, simply follow the unsubscribe instructions
on the promotional communications that you receive.)
* create a profile about you to help us personalize our communications to
you, including to ensure that you receive relevant marketing
communications based on your actions on a particular Site or your
geographic location based on your IP address.
* prevent and detect unlawful behavior, and protect or enforce our legal
rights, for example defending us in case of legal disputes.
* To whom we give your personal information
We will not sell your personal information to anyone outside the Cognizant
group of companies. However, we may need to disclose your personal
information to third parties in the following instances:
* Other Cognizant group companies: Cognizant is a global company and your
personal information may be shared with or accessed by other companies
within the Cognizant group who will use your personal information for the
purposes and in a manner set out in this Privacy Notice.
* Service providers: We will disclose your personal information to companies
that provide services to us, such as companies that assist us in operating
our Sites and vendors that assist us with marketing campaigns. The service
providers are required to keep your personal information confidential and
are not permitted to use your personal information for any other purpose
than to carry out the services they are performing for us.
* Third parties to meet applicable legal requirements: We may need to
disclose your personal information to a third party if it is necessary to
comply with a legal obligation or the decision of a judicial authority, a
public authority or a government body, or if disclosure is necessary for
national security, law enforcement or other public interest.
* Business partners: We will disclose your personal information to our
business partners if it is necessary for providing products and services
to you, such as for certain software and related services.
* Third parties in connection with a business sale: If we make a sale or
transfer of assets, or are otherwise involved in a merger or
business/asset transfer, we may transfer your personal information to one
or more third parties as part of that transaction.
* Other third parties with your consent: We may also share your personal
information with other third parties when you separately consent to such
sharing.
* International transfers Of your personal information
Due to the global nature of Cognizant’s business, your personal information
may be shared, disclosed and transferred between the various Cognizant group
companies and other third parties (as described in the above section on To
whom we give your personal information) where such transfers are required for
legitimate business reasons. Such entities may be located outside your
country of residence. The level of protection for personal information is not
the same in all countries, however, we will take reasonable steps and
implement measures as described in this Privacy Notice to keep your personal
information secure.
* How long we retain your personal information
Your personal information will be retained only for so long as reasonably
necessary for the purposes set out in this Privacy Notice in accordance with
applicable laws, including for the purposes of satisfying any legal,
regulatory, accounting or reporting requirements.
* How we protect your personal information
Cognizant implements appropriate security measures designed to prevent
unlawful or unauthorized processing of personal information and accidental
loss of or damage to personal information. The data collected via our Sites
is stored in a secure server with our ISP who will take periodic backups of
such data.
* Children’s privacy protection
The Sites are not intentionally targeted to, or intended for, children under
the age of 13. We do not knowingly collect data relating to children.
* Controlling your personal information
If you would like to exercise your right to modify or remove your personal
information from our database or request a copy of your personal information
(to the extent these rights are provided by law), you can send us an e-mail
at SAR@cognizant.com. For your protection, we may need to verify your
identity before fulfilling your request. We will respond as soon as
reasonably practical and within the time frame specified by applicable law.
We reserve the right to deny your request based on applicable law and will
inform you if we do so.
* Links and Third Parties
The Sites contain links to other websites, including sites controlled by
third parties independent of us. Cognizant is not responsible for the privacy
practices or the contents of such websites. We encourage you to read the
privacy notices of such websites before providing any personal information to
them. We do not take responsibility for the opinions of third parties
expressed on or through our Sites.
* Contact Us
Any questions, concerns or complaints about our processing operations and our
commitment to this Privacy Notice should be addressed to Cognizant’s Data
Protection Officer at DataProtectionOfficer@cognizant.com. In addition to
contacting us, in certain countries you have the right to lodge a complaint
with your local data protection authority if you so choose.
You can also write to us at:
Cognizant Technology Solutions U.S. Corporation
Attention: Data Protection Officer
211 Quality Circle, College Station
Texas, 77854
United States of America
You may also write our Data Protection Officer using your local office
address. A list of local offices can be found on the “Worldwide” tab
accessible here.
* Changes to this Privacy Notice
We may change and update this Privacy Notice from time to time. Any changes
to our Privacy Notice will be posted on this page.
ABOUT GDPR ANNEX
ANNEX: ADDITIONAL INFORMATION FOR THE PURPOSES OF THE EU GENERAL DATA PROTECTION
REGULATION, THE SWISS FEDERAL DATA PROTECTION ACT AND THE UK DATA PROTECTION ACT
(“GDPR ANNEX”)
This GDPR Annex complements and supplements the main body of the Privacy Notice
and covers the processing of personal information subject to EU Regulation
2016/679, also known as the EU General Data Protection Regulation (“GDPR”), the
Swiss Federal Data Protection Act and the UK Data Protection Act. In case of any
conflicts between the main body of the Privacy Notice and the GDPR Annex, the
GDPR Annex will have precedence.
We will notify you of any material changes or additions to this Privacy Notice
and will provide you with a copy of any amended Privacy Notice(s) by use of your
e-mail address provided to us, or by any other suitable means.
If you have any questions or concerns about how we handle your personal
information or if you would like to make a complaint, please contact our Data
Protection Officer at dataprotectionofficer@cognizant.com. In particular, you
may reach out to us with questions or concerns relating to:
* This GDPR annex or
* The client relationship, such as processing of personal information for the
delivery of our services (e.g., regarding our clients, their personnel and
customers)
* Purposes and legal bases for processing your personal information
To the extent permitted by applicable law, we use your personal information
for the purposes identified in the main body of the Privacy Notice based on
the following legal grounds:
* Consent: We may process your personal information if you consent to such
processing, e.g. for receiving promotional messages via phone or
electronic communications means from us. You have the right to withdraw
your consent at any time. Withdrawing your consent will not affect the
lawfulness of any prior processing based on your consent. Please note that
even after withdrawal of your consent we may be entitled to continue
processing your personal information if other legal grounds apply. To
withdraw your consent, you can use the unsubscribe instructions in the
promotional communications you receive.
* Contractual necessity: Where it is necessary to enter into a contract with
you for the provision of our products or services or to perform our
obligations under that contract. If you do not provide us with your
personal information for processing as described below, we may not be able
to provide the service, product or information requested.
* Our legitimate interests: We may process your personal information where
it is necessary for our legitimate interests as a company, including to
manage, promote and improve our business and manage our risk.
Purposes and Legitimate Interests Legal Grounds Provide requested products,
services and information, e.g., copies of white papers, investor kits, and
process orders. Contractual necessity Provide customer support, e.g., respond
to inquiries, questions or comments. Contractual necessity
Legitimate interests Organize and allow participation in an event.
Contractual necessity
Legitimate interests Communicate important notices, such as information about
changes to this Privacy Notice, our Sites and service updates. Contractual
necessity
Legitimate interests Carry out analytics, market research and internal
reporting to plan, develop and improve our Sites, products, services and
marketing activities. Legitimate interests
Consent Create user profiles to personalize our products, services, and
marketing communications. Legitimate interests
Consent Send promotional messages via email, SMS, phone, post and/or other
similar communications means. Consent or legitimate interests depending on
the marketing activity and method
Note. If you would prefer not to receive these communications, simply follow
the unsubscribe instructions on the promotional communications that you
receive to withdraw your consent or object to the processing. Prevent and
detect unlawful behavior, and protect or enforce our legal rights.
Contractual necessity
Legitimate interests
* Data Transfers
As further detailed under the section ‘International transfers of your
personal information’, your personal information may be processed by us in
countries outside your country of residence. Some of these countries may not
provide for the same level of data protection as the European Economic Area,
Switzerland and/or the United Kingdom (as applicable). In this event, we will
ensure that the recipient of your personal information offers an adequate
level of protection, for instance by entering into standard contractual
clauses for the transfer of data as approved by the European Commission (or
the relevant data protection supervisory authority, as applicable).
* Your rights
You have the following rights with respect to your personal information that
we process, subject to conditions and restrictions set out in the applicable
laws:
* To learn whether your personal information is processed by us and to
request a copy of your personal information and information relating to
the processing of your personal information.
* To request the correction of any inaccurate or incomplete personal
information.
* To request the erasure of your personal information or the restriction of
the processing of your personal information.
* To object to our processing of your personal information.
* To withdraw consent you have given.
* Under certain circumstances, to demand data portability.
* To lodge a complaint with the applicable data protection supervisory
authority.
To exercise your rights to the extent allowed under applicable law, please
email SAR@cognizant.com.
* How long we retain your personal information
Your personal information will be retained only for so long as reasonably
necessary for the purposes set out in this Privacy Notice in accordance with
applicable laws, including for the purposes of satisfying any legal,
regulatory, accounting or reporting requirements.
ABOUT CCPA ANNEX
This CCPA Annex integrates with and supplements the information contained in the
rest of this Privacy Notice and applies solely to consumers residing in the
state of California, United States of America, who visit or use the Sites
(“consumers” or “you”). In case of any conflicts between the main body of the
Privacy Notice and the California Consumer Privacy Act or “CCPA” Annex, the CCPA
Annex will have precedence.
This section provides additional details about the personal information we
collect about California consumers and the rights afforded to them under the
CCPA.
Any terms defined in the CCPA have the same meaning when used in this notice.
* Categories of personal information collected or disclosed
We collect information that identifies, relates to, describes, references, is
capable of being associated with, or could reasonably be linked, directly or
indirectly, with a particular consumer or device (“personal information”).
We set out below the CCPA categories of personal information we have
collected from consumers within the last twelve (12) months in respect of our
products and services.
* Identifiers and other categories of personal information: full name and
email address, telephone number, region or country of residence, language
preference.
* Internet or other electronic network activity information: IP address and
device identification information, operating system, browsing history,
search history, and information regarding your interaction with the Sites.
* Professional Information: occupation, industry type, of expertise,
professional title, seniority level, and department or level of expertise.
We will not collect additional categories of personal information without
notifying you.
Personal Information does not include:
* Publicly available information from government records.
* Deidentified or aggregated consumer information.
For more details, please refer to How we collect your personal information
within this document.
* What are the sources of the personal information we collect
We collect the above-mentioned categories of personal information when you
provide it directly to us to obtain information about our Services, or to
subscribe to our alerts; indirectly through our cookies and other
technologies when you are browsing our Sites; and from advertising networks,
data analytics providers, social networks, and data brokers.
* How we use the information we collect
In the preceding twelve (12) months, we have used the above-mentioned
categories of personal information for the following business purposes:
* Auditing consumer interactions.
* Detecting security incidents, protecting against malicious, deceptive,
fraudulent, or illegal activity, and prosecuting those responsible for
that activity.
* Debugging to identify and repair errors that impair existing intended
functionality.
* For our short-term, transient use.
* Performing services, including maintaining or servicing accounts,
providing customer service, processing or fulfilling orders and
transactions, verifying customer information, processing payments.
* Undertaking activities to verify, maintain, improve, upgrade, or enhance
the quality or safety of the services and products and the Sites.
In the preceding twelve (12) months, we also may have used the
above-mentioned categories of personal information for commercial purposes,
including to deliver promotional messages and personalized marketing
communications to you.
If you would prefer not to receive these communications, simply follow the
unsubscribe instructions on the promotional communications that you receive.
For more information, please see Why we need your personal information in the
Privacy Notice.
* How we disclose your personal information with third parties for a business
purpose
We may disclose your personal information for a business purpose to the
categories of third parties set out in To whom we give your personal
information. In the preceding twelve (12) months, we have disclosed the
following categories of personal information for our business purposes:
Categories of Personal Information Categories of Third Parties with Whom We
Have Shared your Personal Information Identifiers and other categories of
personal information
Other Cognizant Group Companies
Service Providers, such as advertising networks, data analytics providers,
social networks, data brokers
Internet or other electronic network activity information
Other Cognizant Group Companies
Service Providers, such as advertising networks, data analytics providers,
social networks, data brokers
Professional Information
Other Cognizant Group Companies
Service Providers, such as advertising networks, data analytics providers,
social networks, data brokers
* Sale of your personal information
We do not sell your personal information to anyone outside the Cognizant
group of companies.
The CCPA sets forth certain obligations for businesses that “sell” personal
information. Pursuant to the definition of “sell” under the CCPA and current
guidance, we do not believe that we engage in such activity and have not
engaged in such activity in the preceding 12 months.
* Your California privacy rights
The CCPA may provide you with specific rights regarding your personal
information. This section describes your CCPA rights with respect to our
processing of your personal information. We will not discriminate against
your for exercising your CCPA rights.
1. Request To Access/Know Your Information
You may have the right to request that we disclose certain information to you
about our processing of your personal information over the past 12 months:
* The categories of personal information we collected about you.
* The categories of sources for the personal information we collected about
you.
* Our business or commercial purpose for collecting and sharing that
personal information.
* The categories of third parties with whom we shared that personal
information.
* The specific pieces of personal information we have collected, used, and
disclosed about you in a portable format.
2. Request To Delete Your Information
You may have the right to request that we delete any of your personal
information that we collected from you and retained, subject to certain
exceptions.
* How to exercise your privacy rights
1. Contact Information
To exercise your rights to the extent allowed under applicable law, please
contact us at SAR@cognizant.com. Alternatively, you may exercise your rights
by calling the Cognizant Ethics and Compliance Helpline toll-free at
1-866-824-4897.
2. Consumer Identification Verification Requirements
Prior to responding to any access or deletion requests, Cognizant will
require a consumer to verify his or her identity. Consumer identification
verification is required whether the consumer submits such a request directly
or through an authorized agent as described below.
For all requests submitted by email, the following pieces of information may
be required:
* First, Middle (if available), and Last Name
* Physical California Address
* Month/Year of Birth
* Valid Email Address
For all requests submitted through our toll-free Ethics and Compliance
Helpline, the following pieces of information may be required:
* First, Middle (if available), and Last Name
* Physical California Address
* Month/Year of Birth
* Valid Telephone Number
* Valid Email Address (if available)
We may ask you to declare under penalty of perjury that you are the consumer,
investor or partner, or his or her agent, whose personal information is the
subject of the request.
3. How We Will Handle your Request
We will confirm receipt of your verifiable request within ten (10) business
days and provide information about how we will process your request.
Cognizant will respond to your request within forty-five (45) days from
receipt. If Cognizant expects a delay, it will notify you and provide an
explanation for the delay, which could take up to an additional forty-five
(45) days. If we cannot verify your identity, we may reject your request in
whole or in part.
4. Requirements for Use of Authorized Agents
The CCPA allows California consumers to use “authorized agents” to submit
requests to Cognizant on their behalf. If you have elected to use an
authorized agent, or if you are an authorized agent who would like to submit
requests on behalf of a consumer, the following minimum procedures will be
required prior to acceptance of any requests by an authorized agent on behalf
of a California consumer.
All requests from authorized agents may be submitted using the methods
identified in the section titled “How to exercise your rights.” In addition,
authorized agents will be required to submit the following written
documentation:
Businesses – if you are operating as a business, the following documentation
is required:
* Certificate of good standing with your state of incorporation;
* Written authorization document that includes each consumer’s name,
address, telephone number and valid email address, signed and dated by
each consumer authorizing you, as the authorized agent, to act on behalf
of each consumer in making the request; and
Individuals – if you are an individual and acting as an authorized agent on
behalf of a consumer, the following documentation is required:
* A “power of attorney” signed and dated by the consumer and notarized by a
notary public naming you as the consumer’s authorized representative,
which includes the consumer’s full name and physical California address
and the consumer’s month/year of birth;
* If you do not have a power of attorney signed by the consumer, then we
require a written authorization document that includes the consumer’s
name, address, telephone number and valid email address, signed by the
consumer authorizing you, as the authorized agent, to act on behalf of the
consumer in making the request; and
For the safety and security of the consumer’s information, requests submitted
to Cognizant by an authorized agent will require a direct method of
communication, preferably a valid email address, with the consumer, to
fulfill the request. We may deny a request from an authorizer agent who does
not submit sufficient proof to act on your behalf.
* Do Not Track
Some web browsers incorporate a “Do Not Track” feature. Our online resources
do not currently alter their practices when they receive Do Not Track
signals. To find out more about “Do Not Track,” you may
visit https://allaboutdnt.com.
SUPPLEMENTAL NOTICES
The Cognizant Privacy Notice applies to the collection and use of personal
information relating to clients, vendors, business partners, visitors, marketing
contacts and other external individuals with whom we interact, primarily in an
offline context.
The Candidate Privacy Notice applies to the collection and use of personal
information relating to candidates who seek employment with us.
ADDITIONAL ANNEX NOTICE
The Brazil LGPD Annex Privacy Notice (in Portuguese) is applicable to Brazilian
residents and applies to the personal data we collect about you and the rights
granted to you under the LGPD.
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