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ELIMINATE CUSTOMER COMPLAINTS

Keep your restrooms consistently clean, well stocked and fully functional! Get
valuable customer feedback via text messages, electronically log restroom
checks, schedule cleanings and track any needed repairs.

 

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REAL-TIME FEEDBACK

Your customers send anonymous feedback via simple text messages, reducing their
need to post damaging online rants and keeps them coming back.

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IMPROVED PROCESS

Dump the unspoken policies, unfulfilled promises, and paper logs. Keep your
staff accountable and monitor all restroom maintenance activity in real-time.
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ACTIONABLE METRICS

Clearly presented data allows you to spot problem locations, shifts, employees
and restrooms. Steps needed for corrective action are easier to implement.

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DUMP YOUR PAPER RESTROOM CHECKLISTS

RESTROOM ALERT LETS YOUR CUSTOMERS ALERT YOU TO PROBLEMS
AND SIMPLIFIES YOUR RESTROOM MAINTENANCE PROCESS.



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OUR BLOG

LESSONS IN LEADERSHIP FROM THE MEN’S ROOM
MARCH 3, 2016

Technology by itself is not enough… Clean restrooms require leadership! Business
opportunity and insight can come from the most unlikely places. A few years ago
I visited my daughter at her workplace. She’s a Barista at Starbucks, so I
wasn’t the only one stopping by that day. In fact, there was a very long line of
customers waiting to get…

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CROWDSOURCING RESTROOM MAINTENANCE
MAY 22, 2015

Crowdsourcing and crowdfunding have become very popular terms in today’s
culture, especially with anyone under 35.   Getting the public to pitch in to
achieve something great is an amazing thing to watch. Take Natalie Dubose of
Ferguson, Missouri, for example, her small cake shop was totally destroyed in
the Ferguson riots. Within just a few months, people contributed more…

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SHOULD TOILET PAPER DISPENSERS BE REFILLED BEFORE THEY’RE EMPTY?
MAY 8, 2015

"NO TOILET PAPER" is far and away the #1 consumer complaint submitted via our
text-based customer feedback system. Since empty toilet paper dispensers totally
humiliate and anger the public, is risking a negative customer experience worth
the savings on paper costs? Many cleaning crews feel they shouldn't waste paper
by tossing a roll with 5 or 10% still on it. Should your…

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NEW FEATURE: MULTI-LOCATION CHECK-IN
JULY 18, 2013

In the past, if you monitored multiple locations in Restroom Alert, you had to
log in and out of each location individually by texting the Location Code
followed by #in or #out (ex. #1234 #in). Doing that twice a day for 10 stores
can get real tedious! Problem solved. We’ve added two new text keywords that let
you check in…

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NEW IN RESTROOM ALERT: ALERT HOURS
JUNE 24, 2013

We've updated Restroom Alert to make it even easier to define when your
locations can receive Customer Alerts. If you are an Administrator, next time
you sign in to Restroom Alert, you'll see a new "Settings" tab on each of your
Location Profile pages. We'll be adding more functionality to this page over
time, but for now this is where…

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