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AboutNewsCareersSustainabilityContactmyHomeEnergy

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Electricity
Gas
Solar
Safety
Outages



CONNECTINGCOMMUNITIES

We’re committed to creating a seamless customer experience, building trust and
doing what’s right for our local communities.




IMPROVING YOUR NETWORK

We know how important a reliable electricity connection is. Which is why our
crews are constantly working on fixing, improving and maintaining your
connection

432

Planned outages

11

Unplanned outages

ENERGISING FUTURES

We connect customers to electricity, solar and gas. Whether you’re a resident or
business, if you have a property that’s not connected to the network, AusNet
Services can help.

 * Connect my electricity
 * Connect my gas
 * Connect my solar


KEEPING OUR COMMUNITY SAFE


REPORT AN OUTAGE

Unplanned electricity and gas outages and network damage can be easily reported
over the phone or online.

Report an outage


REPORT AN ELECTRICITY FAULT

Tell us if you don't have power to some or all of your property, if your lights
are dim or flickering, or if there's damage to a power pole or powerline.
Report



REGISTER AS A LIFE SUPPORT CUSTOMER

If you rely on medical equipment, we can provide you extra support during an
outage.
Register



PREPARE FOR AN ELECTRICAL OUTAGE

It's important that you consider how a power outage might affect your home or
business.
Start preparing



PREPARE FOR A GAS OUTAGE

Make sure you're ready if the unexpected happens, with our planning checklists
and helpful tips.
Start preparing



TRANSFORM OUR COMMUNITIES

GAS


ARE YOU GAS READY THIS WINTER?

With temperatures dropping, AusNet is encouraging its customers to ensure their
homes and businesses are gas ready for winter.



SOLAR


AUSNET TO CONNECT GLENROWAN SOLAR FARM TO THE GRID

EMISSIONS


AUSNET SUPPORTS EMISSIONS REDUCTION TARGET

RENEWABLES


AUSNET WELCOMES GREATER COMMUNITY COLLABORATION ON CRITICAL RENEWABLE
TRANSMISSION PROJECTS

More stories

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We acknowledge Aboriginal people as the Traditional Custodians of the land. We
pay respects to Elders past, present and emerging.