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An official website of the United States government

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 * How we work
 * Projects
 * News & blog
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USING DESIGN AND TECHNOLOGY TO DELIVER BETTER SERVICES TO THE AMERICAN PEOPLE

Apply now


WE’RE SOLVING BIG PROBLEMS

Millions of people use Federal Government services every day. Veterans apply for
health care. Immigrants apply for naturalization. Too often, outdated tools and
complex systems make these interactions cumbersome and frustrating.

To improve these services, USDS hires top technologists into term-limited ‘tours
of civic service.’ By working alongside civil servants, they help build better
tools for the people.

Learn about our mission


--------------------------------------------------------------------------------


SHIPPING CODE, DELIVERING SERVICES

Our small, highly empowered teams use their expertise to develop human-centered
solutions to the Federal Government’s most pressing technical challenges.
Explore a few of our projects.

See all projects
Previous
Department of Homeland Security Helping schools keep students safe

A website that empowers emergency managers and K–12 administrators with the
information they need to improve school safety.

Learn more

Cross-agency Improving how the government buys technology

As the pace of innovation has accelerated, the government’s ability to meet
people’s expectations of functional digital solutions has not kept pace. To meet
this demand, we created an immersive development and training program to improve
digital services acquisition expertise across government agencies.

Learn more

Health and Human Services Implementing a new, quality-based Medicare payment
system

The Quality Payment Program API makes it easy for clinicians to submit quality
metrics to CMS and for the government to review and return feedback promptly,
which leads to greater health outcomes for patients and a more positive
experience with value-based care for providers.

Learn more

Cross-agency Changing how the government hires technical talent

We helped develop a process that allows HR to leverage subject matter experts to
evaluate candidates for specialized roles. The result restores fair and open
access for all applicants, shortens the hiring timeline, and ensures applicants
are truly qualified.

Learn more

Health and Human Services Modernizing the Medicare Payment System

Eight million lines of COBOL and 2.5 million lines of assembly running on 15
mainframes. 4.5 percent of the entire American economy is fueled by Medicare
payments and 53 million people depend on it for their healthcare.

Learn more

Veterans Affairs Helping Veterans upgrade their Discharge Status

A customized, plain language tool gives Veterans step-by-step guidance for
submitting a strong application to upgrade their discharge status.

Learn more

Health and Human Services Empowering beneficiaries with their own health data

Leveraging CMS APIs, providers can view of their patients’ full healthcare
history without patient intervention. Providers save valuable time that they can
better spend talking to patients and preventing conflicts or gaps in care.

Learn more

Veterans Affairs Simplifying Veteran‑facing services through VA.gov

Each month, over 10 million people attempt to access the digital tools and
content at the Department of Veterans Affairs (VA) and have historically
struggled to find what they’re looking for. Digital modernization efforts needed
to focus on improving the user experience.

Learn more

Department of Homeland Security Helping schools keep students safe

A website that empowers emergency managers and K–12 administrators with the
information they need to improve school safety.

Learn more

Cross-agency Improving how the government buys technology

As the pace of innovation has accelerated, the government’s ability to meet
people’s expectations of functional digital solutions has not kept pace. To meet
this demand, we created an immersive development and training program to improve
digital services acquisition expertise across government agencies.

Learn more

Health and Human Services Implementing a new, quality-based Medicare payment
system

The Quality Payment Program API makes it easy for clinicians to submit quality
metrics to CMS and for the government to review and return feedback promptly,
which leads to greater health outcomes for patients and a more positive
experience with value-based care for providers.

Learn more

Cross-agency Changing how the government hires technical talent

We helped develop a process that allows HR to leverage subject matter experts to
evaluate candidates for specialized roles. The result restores fair and open
access for all applicants, shortens the hiring timeline, and ensures applicants
are truly qualified.

Learn more

Health and Human Services Modernizing the Medicare Payment System

Eight million lines of COBOL and 2.5 million lines of assembly running on 15
mainframes. 4.5 percent of the entire American economy is fueled by Medicare
payments and 53 million people depend on it for their healthcare.

Learn more

Veterans Affairs Helping Veterans upgrade their Discharge Status

A customized, plain language tool gives Veterans step-by-step guidance for
submitting a strong application to upgrade their discharge status.

Learn more

Health and Human Services Empowering beneficiaries with their own health data

Leveraging CMS APIs, providers can view of their patients’ full healthcare
history without patient intervention. Providers save valuable time that they can
better spend talking to patients and preventing conflicts or gaps in care.

Learn more

Veterans Affairs Simplifying Veteran‑facing services through VA.gov

Each month, over 10 million people attempt to access the digital tools and
content at the Department of Veterans Affairs (VA) and have historically
struggled to find what they’re looking for. Digital modernization efforts needed
to focus on improving the user experience.

Learn more

Department of Homeland Security Helping schools keep students safe

A website that empowers emergency managers and K–12 administrators with the
information they need to improve school safety.

Learn more

Cross-agency Improving how the government buys technology

As the pace of innovation has accelerated, the government’s ability to meet
people’s expectations of functional digital solutions has not kept pace. To meet
this demand, we created an immersive development and training program to improve
digital services acquisition expertise across government agencies.

Learn more

Health and Human Services Implementing a new, quality-based Medicare payment
system

The Quality Payment Program API makes it easy for clinicians to submit quality
metrics to CMS and for the government to review and return feedback promptly,
which leads to greater health outcomes for patients and a more positive
experience with value-based care for providers.

Learn more

Next
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BY THE PEOPLE, FOR THE PEOPLE

Every person, from all walks of life, interacts with their government. We hire
technologists from diverse backgrounds to improve the services that millions
rely on. Meet a few staff members who have signed on for tours of civic service.

Meet more staff
Previous
Alum / Engineering Robbie Holmes

“I am intrigued to see what will be able to engage me and feel as impactful as
my time here!”

Read more

Staff / Engineering Dave Methvin

“Everyone is here because they care about people and they want to change things
for the better. They're not just coming for a paycheck and that makes a huge
difference in the work environment.”

Read more

Staff / Front Office Carla Bynum

“I love that USDS is intentional about selecting projects and is dedicated to
helping underrepresented communities, such as veterans and immigrants.”

Read more

Alum / Front Office Elaine Ho

“Your country and the American people need you now more than ever.”

Read more

Alum / Engineering Neil Sharma

“Honestly, it was a leap of faith more than informed decision. I packed my
things and moved to DC knowing no one in the city. Turns out it was a fantastic
decision.”

Read more

Staff / Design Jenn Noinaj

“USDS’ value is in delivery and building capacity. We’re able to work on
projects to take an idea to implementation, and guide teams on best practices
for how to continue this momentum even after we’re gone.”

Read more

Alum / Engineering Aileen Chen

“Improving the aging technology that government and its services runs on was an
extremely compelling goal.”

Read more

Alum / Engineering Jiten Vaidya

“I was a little concerned about whether I could make a difference in three
months, but after my experience here, I wholeheartedly recommend that you should
consider doing it for as long or short a duration as you can.”

Read more

Alum / Engineering Jordan Kasper

“At the Defense Digital Service I help make the lives of service members better,
and safer.”

Read more

Alum / Engineering Robbie Holmes

“I am intrigued to see what will be able to engage me and feel as impactful as
my time here!”

Read more

Staff / Engineering Dave Methvin

“Everyone is here because they care about people and they want to change things
for the better. They're not just coming for a paycheck and that makes a huge
difference in the work environment.”

Read more

Staff / Front Office Carla Bynum

“I love that USDS is intentional about selecting projects and is dedicated to
helping underrepresented communities, such as veterans and immigrants.”

Read more

Alum / Front Office Elaine Ho

“Your country and the American people need you now more than ever.”

Read more

Alum / Engineering Neil Sharma

“Honestly, it was a leap of faith more than informed decision. I packed my
things and moved to DC knowing no one in the city. Turns out it was a fantastic
decision.”

Read more

Staff / Design Jenn Noinaj

“USDS’ value is in delivery and building capacity. We’re able to work on
projects to take an idea to implementation, and guide teams on best practices
for how to continue this momentum even after we’re gone.”

Read more

Alum / Engineering Aileen Chen

“Improving the aging technology that government and its services runs on was an
extremely compelling goal.”

Read more

Alum / Engineering Jiten Vaidya

“I was a little concerned about whether I could make a difference in three
months, but after my experience here, I wholeheartedly recommend that you should
consider doing it for as long or short a duration as you can.”

Read more

Alum / Engineering Jordan Kasper

“At the Defense Digital Service I help make the lives of service members better,
and safer.”

Read more

Alum / Engineering Robbie Holmes

“I am intrigued to see what will be able to engage me and feel as impactful as
my time here!”

Read more

Staff / Engineering Dave Methvin

“Everyone is here because they care about people and they want to change things
for the better. They're not just coming for a paycheck and that makes a huge
difference in the work environment.”

Read more

Staff / Front Office Carla Bynum

“I love that USDS is intentional about selecting projects and is dedicated to
helping underrepresented communities, such as veterans and immigrants.”

Read more

Next
 * 1
 * 2
 * 3

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USDS IN THE NEWS

See more news
 * New boss for government's tech "SWAT team"
 * This little-known program has played a central role in the U.S. government's
   coronavirus response
 * Matt Cutts on solving big problems with lean solutions at the U.S. Digital
   Service
 * How tech workers in the government could make everyone’s life easier: ‘Get
   rid of the paper’
 * How a Star Wars Crab Became a Federal Agency’s Twitter Avatar
 * This simple technological fix helped veterans get health benefits
 * Uncle Sam wants you to join the United States Digital Service
 * U.S. Digital Service, Obama’s White House ‘startup,’ finding its way under
   Trump
 * Tech-starved government seeks industry’s best, brightest

See more news

--------------------------------------------------------------------------------


WE ARE A COMMUNITY

When you join USDS you become part of a vibrant, supportive group of humans.
Check out our social media channels to see more USDS moments.

 * Instagram
 * Twitter
 * Facebook
 * Medium
 * Linked in



We need you.

Let’s help millions of people together.

Apply now


ABOUT USDS

 * Contact us
 * Diversity & Inclusion Report
 * Impact Report
 * Press sheet
 * Hiring FAQ


RESOURCES

 * Digital Services Playbook
 * Discovery Sprint Guide
 * TechFAR Hub
 * U.S. Web Design System


FOLLOW US

 * Instagram
 * Twitter
 * Facebook
 * Medium
 * Linked in

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