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IMPORTANT SAFETY NOTICE FOR THE USE OF THERMOMIX® TM5 AND TM6


THE ADDITIONAL SAFETY INSTRUCTIONS FOR YOUR THERMOMIX® APPLIANCE

The quality of our products and the satisfaction of our customers, like you,
have always been the highest priority for us at Vorwerk. Our quality management
and stringent safety systems are designed to ensure that we consistently meet
Vorwerk's high quality standards. This applies especially to Thermomix®.


With more than 8 million TM6 and TM5 appliances sold worldwide, Thermomix® has
been enjoying great popularity for many years and has by far the highest number
of such food processors in the market. Moreover, as a direct sales organisation,
we maintain a close relationship with Thermomix® Consultants and customers
worldwide. This allows us to identify rare areas of concern that can impair the
use of the Thermomix® very early on. 


We have observed a few cases in the market where a problem has arisen when using
the Thermomix®. This is why, we have therefore decided to issue an important
safety notice on 23 August 2022 about this problem, which could potentially
occur. 




WHAT WE OBSERVED AND ARE WARNING ON

When the standard measuring cup is inserted in the Thermomix®  TM6, it fits
tightly in the lid, preventing it from falling out when the mixing bowl lid is
removed. The measuring cup on the TM6 is designed so that sufficient steam from
the mixing bowl can escape at the edges when cooking or simmering. However,
during the cooking process or when following certain recipes, ingredients can
float to the top, become compressed and prevent steam from escaping. 


Consequently, increased pressure can build up in the mixing bowl during cooking
or simmering (or heating at temperatures of 95°C / 200°F and above), which can
lead to a sudden and uncontrolled spillage of hot food, which can cause burns.


THE DIFFERENCE BETWEEN THE TM6 AND TM5 MEASURING CUP

This situation does not arise if a TM5 measuring cup is used, as the measuring
cup for the TM5 sits loosely in the lid of the mixing bowl. Users of a
predecessor model should check whether they are using a TM6 measuring cup. If a
TM6 measuring cup, which fits tightly in the lid, is being used, this
information will also apply to predecessor models. 


It should be noted in any case that the likelihood of hot food overflowing or
erupting is considerably higher if the fill level recommended in the manual and
also indicated on the inside of the mixing bowl is exceeded. 




THE SOLUTION


COOKING AT 95°C OR ABOVE

For cooking (simmering) at temperatures of 95°C / 200°F or above, the simmering
basket should always be used instead of the TM6 measuring cup. The simmering
basket rests loosely on top, is steam-permeable, and also prevents food spatter
from the mixing bowl. This is a simple but necessary measure that will hardly
affect the cooking experience yet can prevent this potential problem from
occurring.


AVOID OVERFILLING THE BOWL

The existing maximum fill level for the mixing bowl (2.2L for the Thermomix® TM6
and Thermomix® TM5) must always be adhered to.


SOUPS, CASSEROLES AND JAMS

Soups, casseroles and jams must always be cooked at a temperature no higher than
100°C / 212°F. For recipes that require a higher temperature, the Varoma® is to
be used, as designated in the recipe.


RECIPES THAT REQUIRE A SIMMERING BASKET

Certain recipes call for the simmering basket to be used in the mixing bowl. For
these recipes, the measuring cup can still be used.


GUIDED AND MANUAL COOKING ADAPTATIONS

As part of the continuous Thermomix® development, we have already adapted the
recipes available in Guided Cooking to reflect this so you can continue cooking
with the correct use. What’s more, the software for the Thermomix® TM6 has been
updated and is readily available on your device when connected to WiFi. Please
accept the new software update to receive additional safety instructions when
cooking without the use of the Guided Cooking function as well. 


We are also actively providing information on this important safety notice in
our updated instruction manual, on our recipe platform Cookidoo® and at product
demonstrations. 


GUIDED COOKING


GUIDED COOKING ADAPTATIONS FOR TM6




GUIDED COOKING ADAPTATIONS FOR TM5




MANUAL COOKING


MANUAL ADAPTATIONS FOR TM6




MANUAL ADAPTATIONS FOR TM5



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