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Reference Collection

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Reference Collection


The North Carolina Private Protective Services (PPS) has approved the use the
Quest application to obtain references easily and securely via an electronic
form for all new license applicants. The process is relatively simple but does
require you to actively manage which individuals you want contacted and how to
contact them.
Table of Contents
How It Works?
Providing Reference Information
Step 1
Step 2
Step 3
What the Reference Sees
Other Considerations
FAQ
3 Paths to Submit References
How It Works?
The CRC licensing platform will provide an individual or corporate user who
selects a PPSB License - New (5 Years) license designation with the ability to
manage references. This process is engaged after your initial background check
request has been submitted and operates separately from the background check.
You are required to obtain 5 references to submit with your application for a
new license with the PPSB. The Quest system allows you to provide up to 8 active
references and will complete after the first 5 references are successfully
submitted. Once your background check and references are complete, you will be
able to submit your full application to the NC PPSB through the Permitium
platform.
Your background check and reference report will only be provided to the NC PPSB
when you submit your application through Permitium.
Providing Reference Information
To provide your initial reference information, you will need to locate the link
labeled Manage References on your Account Home page.
Step 1
Click Add Another
Step 2
Provide your references details:
Step 3
Select how to notify reference
Have the system email them
I will email them
That’s it! Once you have received 5 responses to your reference requests the
reference report is complete.
What the Reference Sees
When the Reference clicks the link, they will be taken to a page asking if they
are willing and able to provide a reference.
If they click Yes
If they click No


Other Considerations
FAQ
What happens if a reference does not respond or I want to discontinue/update a
reference?
Can a reference decline to provide a reference and how will I know?
Will I be charged for each reference I provide?
3 Paths to Submit References
Path 1 - Individual User
Path 2 - Corporate User
Path 3 - Applicant Invitation via Corporate User



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