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LEGAL OPERATIONS

Team comprised of professionals specialised in various fields of law, ready to
offer operational support to law firms worldwide.

 * RESEARCH
   
   We do extensive research, from various sources, to provide grounds for the
   case and help build solid and cohesive arguments.
   
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 * CLIENT BUNDLES
   
   We map the losses of each client and generate documents and schedules of
   losses, automated and customised to each case.
   
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 * E-DISCOVERY
   
   We review and classify documents in order to identify important evidence,
   with the help of artificial intelligence.
   
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 * TRANSLATIONS
   
   Humane translations, which employ a double-step verification technique in
   order to ensure 100% precision. In English, Portuguese and Spanish.
   
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MARKETING

We create communication strategies that engage clients and show the relevance of
the case, offering a cohesive narrative applicable from the capture of leads to
the relationship with the press.

 * ADVERTISING
   
   Marketing campaigns that employ creativity in order to reach better results:
   from Strategic planning to media planning and creation.
   
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 * CONTENT
   
   We create and distribute relevant content to social networks, blogs,
   podcasts. We develop subjects to engage the clients and give more fluidity to
   the dialogue.
   
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 * BRANDING
   
   We create logos and visual identities to reflect the moment of your firm.
   
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 * PR STRATEGY
   
   Your case on the media. We create public relations strategies to build strong
   narratives in the press.
   
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TECH & DATA

We are specialised in developing products and offering services to facilitate
the management of collective claims and that of the thousands of clients that
come with each of them.

 * CLIENT PORTAL
   
   A simple, intuitive, and Easy to manage client portal, available to law firms
   of all sizes.
   
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 * DAMAGE ASSESSMENT
   
   Artificial intelligence to calculate the damage suffered by the clients in
   each case. It also includes a calculator so that law firms can make their own
   assessment.
   
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 * CLIENT INTAKE
   
   The entryway for your client. We develop landing pages, chatbots and
   questionnaires to gather information on your clients.
   
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 * DATA SERVICES
   
   Data management and analysis, in order to precisely know everything about the
   clients and the case. Includes Data Management, Deduplication, A.I. Document
   Processing and A.I. Document Generation.
   
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CUSTOMER SUCCESS

A customer success team fluent in English and Portuguese and with technical
legal knowledge. Our employees, with the help of specialised technology, are
ready to answer the clients with empathy and resourcefulness in various kinds of
cases, from the simplest ones to those that require customised service.

 * CUSTOMER EXPERIENCE & ENGAGEMENT
   
   We design customised solutions to engage and charm your client.
   
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 * OUTBOUND
   
   An active channel to interact with the clients, by collecting information or
   offering services. By telephone, email or chat.
   
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 * INBOUND
   
   We answer your client using whatever channel is best for them, with quick
   solutions for each kind of contact, either through calls or through
   interactions in writing, such as chat and email.
   
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 * BACKOFFICE SERVICES
   
   A team ready to support office services, such as verification of documents.
   
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