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OFFER ENDS 02.05.23 BOILER AND HEATING COVER NOW 15% OFF

You read it right. Get 15% off our cover for your boiler, heating, electrics,
plumbing and drains. Then if anything ever goes wrong, we’ll be there to help.

 * Expert engineers
 * Unlimited callouts
 * All parts & labour included

4
Days
16
Hours
51
Minutes
4847
Seconds
Get my cover


OUR RANGE OF COVER PRODUCTS



HOMECARE COVER

Pick the cover you need then rest easy knowing if anything goes wrong, we’ll be
there to help. Get 15% off until 2nd May.

Get HomeCare cover


LANDLORD HOME COVER

Get HomeCare cover for your boiler, heating, plumbing, electrics and drains.
Each plan comes with a Gas Safety Certificate.

Get landlord cover


HOME INSURANCE

Protect what's important to you, with a little help from us.

Get home insurance


PLUMBING AND DRAINS COVER

Burst pipe? Blocked drain? Book a plumber through us and we’ll get you home
and dry.

Get plumbing cover


HOME ELECTRICAL COVER

Not a fan of electrical DIY? Cover your electrics and we’ll come to the rescue
the next time you have a problem.

Get electrical cover


APPLIANCE COVER

Get ongoing cover for your favourite appliances and we’ll pop round the next
time they break down.

Get appliance cover


REPAIR AND COVER. FIX YOUR BOILER FAST THEN GET 12-MONTHS COVER

Book a fixed-price repair and we’ll take care of any more breakdowns for the
next 12 months. So you know you're prepared for the unexpected.

More about Repair and Cover


OTHER SERVICES


BOOK A BOILER SERVICE


Your boiler is at the heart of your home. We can help keep it in tip-top shape
with a service.

Book a boiler service


WINDOWS, LOCKS ROOFS AND PESTS

Get cover for your broken windows, locks and roof, plus treatment of pest
infestation.

Get covered


LANDLORDS

When your tenants call you with problems, we can help you find the solutions.

Cover for landlords


EXISTING CUSTOMERS. BOOK AN ENGINEER, PAY BILLS, JOIN REWARDS AND MORE

Sign in to your account and access a range of features.

Access your account


FREQUENTLY ASKED QUESTIONS

CAN I CONTROL MY ACCOUNT ONLINE?

Yes you can. Just click here to access your account. Then follow the
instructions.

To discover the benefit(s) of having an online account, watch this video.

WHAT DOES AN ANNUAL SERVICE INCLUDE*?

Your service includes a series of check(s) to make sure your boiler and central
heating are running safely and efficiently.

Your engineer will check for water leak(s), damage and wear and tear. They’ll
also carry out a few safety inspections, such as making sure your boiler is
using the right amount of gas and not letting off carbon monoxide and other
harmful gases.

If a service is included in your cover, we will let you know when it’s due. If
it isn’t included, click here to buy a one-off service.

*Your annual services may be more than 12 months apart.

CAN I SPEAK TO SOMEONE IF I HAVE A QUESTION ABOUT BUYING HOMECARE?

You can call us on 0333 202 9668 on Monday to Friday, 8am to 8pm, or on
Saturday, 8am to 2pm.  Or you can speak to one of our live chat team. Just click
on the ‘Chat’ button in the corner of the screen.

We may record calls to help improve our service to you. Calls to 0330/0333
numbers will cost you no more than 01 or 02 numbers from landlines or mobiles.
If you get 'inclusive minutes' with your package, calls to 0330/0333 numbers
will be part of these.

HOW DO I BOOK MY ANNUAL SERVICE VISIT*?

You can book an annual service visit using your online account or through our
app.

If your service isn't due for some time, you might not be able to book it just
yet.

For more information, watch this video.

*Your annual services may be more than 12 months apart.

HOW DO I BOOK A REPAIR?

Click here to access your account and book a repair in just a few click(s). Or
book it on our app.

For more information, watch this video.

WHY HAS MY HOMECARE PRICE CHANGED?

Your HomeCare price can change for a number of reasons, our pricing guide
provides all the info on how we calculate things.

HOW MUCH IS THE EXCESS?

Excess is the amount you’ll pay for every completed repair. The higher the
excess fee you select, the lower the monthly or annual price you pay. You can
usually choose the amount of excess you’d like to pay when you buy your cover.
Our excess options tend to be £0, £60 and £99.

If you have a £0 excess, you won’t pay any excess for a completed repair. If you
have a £60 excess, you'll pay £60 for every completed repair. If you don't have
a repair, you won't pay any excess. The same goes for £99 excess.

If you’ve already got cover with us, you can find your excess amount in your
online account.


ADDITIONAL INFORMATION

 1. Your call out history is taken into account at renewal.