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 * JIRA AUTOMATION LIVE TEAM TRAINING
   
   Reduce project complexity through well-crafted automation at your
   organization. This instructor-led course will have your team creating
   efficient automation rules  – unlocking the power of Jira automation to
   optimize your organization’s processes. They’ll gain a solid foundational
   understanding of the...
   
    * Duration 6h
    * Intermediate


 * HOW WE DELIVER TRAINING
   
   Learn about our On Demand and Team (Virtual and Onsite) Training, Public
   Classes, and our Training for Jira marketplace app. Whether it’s in a
   classroom, over a videoconference, or inside Atlassian software, each
   training method offers a unique way to...


 * ATLASSIAN CERTIFIED ASSOCIATE - JIRA SOFTWARE ESSENTIALS EXAM DETAILS
   
   This page will guide you through all the details to successfully earn your
   Jira Software Essentials certification.


 * INTRO TO JQL IN JIRA SOFTWARE ASSESSMENT
   
   
   
    * Duration 45m
    * Intermediate
    * Credential


 * NEW TO ATLASSIAN CLOUD ☁️
   
   Learn Atlassian's Cloud software: Jira Software, Confluence, Jira Service
   Management, and more. Whether you are new to Cloud or migrating from Server
   or Data Center, these lessons will help you get started and manage your Cloud
   instance.
   
    * Path


 * SHARE YOUR ATLASSIAN CREDENTIALS
   
   Learn how to share your Atlassian credential on social media, your resume or
   CV, and your email signature. With digital badges, you’ll be able to link to
   a verification page so that colleagues and hiring managers can validate your
   credential.


 * ATLASSIAN CERTIFIED ASSOCIATE - JIRA SOFTWARE ESSENTIALS CERTIFICATION
   
   Earn an associate-level credential that shows you can manage your work in
   Jira Software and know how to work efficiently with teams that use the Agile
   frameworks of Kanban and Scrum.


 * MANAGING JIRA SERVICE PROJECTS
   
   This on-demand course helps you get a service desk up and running using Jira
   Service Management. You'll perform the most crucial configuration tasks
   including configuring and branding your customer portal, creating queues and
   SLAs for your service team, linking a...
   
    * Duration 2.2h
    * Intermediate


 * JIRA WORK MANAGEMENT FUNDAMENTALS
   
   This free learning path will help you quickly learn the basics of Jira Work
   Management so you can start collaborating with your business teams. No
   technical knowledge required!
   
    * Path
    * Duration 1.5h
    * Beginner


 * VISUALIZING WORK ACROSS TEAMS WITH PLANS IN JIRA SOFTWARE
   
   Learn how to maintain a single source of truth for your team’s ongoing work
   with plans in Jira Software, formerly known as Advanced Roadmaps. Use the
   auto-scheduler to make recommendations based on your team’s work, capacity,
   and timelines, and easily...
   
    * Path
    * Duration 1.2h
    * Intermediate


 * ACP-120 JIRA ADMINISTRATION FOR CLOUD CERTIFICATION
   
   Get certified as a Jira Administrator for Cloud. ACP Certification in Jira
   Administration for Cloud covers the skills needed to configure and manage
   Jira Cloud to support any development or business team.


 * BEST PRACTICES IN JIRA SERVICE MANAGEMENT
   
   Learn to consistently use Jira Service Management to prioritize, organize,
   and communicate and reach your potential and improve the customer experience.
   Apply best practices when communicating with your team to improve internal
   processes.
   
    * Path
    * Duration 1.4h
    * Beginner


 * ATLASSIAN SERVICE REQUEST MANAGEMENT ESSENTIALS
   
   Get experience with how to set up and configure Jira Service Management for
   the ITSM practice of service request management. Learn to improve your
   customer service, streamline your request process, and overall reduce service
   requests.
   
    * Duration 2h
    * Intermediate


 * WRITING COMPLEX JQL QUERIES IN JIRA SOFTWARE
   
   This self-paced course takes advanced search to the next level - helping you
   write complex functions, keywords, and operators. You’ll explore a wide range
   of customizable queries, plus how to search with text-based fields and dates.
   
    * Duration 30m
    * Intermediate


 * TEAM '23 COURSE SURVEY: ADVANCED ASSET MANAGEMENT IN JIRA SERVICE MANAGEMENT
   
   
   
    * Duration 5m


 * BRING TRAINING TO YOUR ENTIRE TEAM
   
   Benefit from live instructors and hands-on labs when you choose team
   instruction from Atlassian University. Your team will get a shared learning
   experience to ask team-specific questions. Plus virtual labs that get them
   learning by doing.


 * GET CERTIFIED WITH ATLASSIAN
   
   Grow your career with these professional and associate credentials that
   showcase your expertise and product knowledge. An Atlassian certification
   highlights your knowledge and skills in Atlassian roles, products, and
   solutions. Earn Atlassian’s global recognition and advance your career.


 * MANAGING YOUR QUEUE AND RESOLVING TICKETS IN JIRA SERVICE MANAGEMENT
   
   Learn to see a high-level view of customer requests, issue assignments, and
   issue priorities with queues. Then, track an issue's from beginning to end
   with workflows.
   
    * Path
    * Duration 35m
    * Beginner


 * LEARNING PATHS
   
   Find your ideal learning or certification path with Atlassian University.
   Whether you have a Jira, Confluence, or Jira Service Management product role
   or your team is practicing agile, agile at scale, DevOps, ITSM, or another
   modern digital workflow practice, we’ll...
   
    * Collection


 * JIRA SOFTWARE FUNDAMENTALS
   
   Learn Jira Software with this beginner Jira training course collection. Start
   with Jira Software basics – key terms, concepts, and the interface. Next,
   find out how to manage your work using issues. Finally, learn expert tips and
   best practices that...
   
    * Path
    * Duration 2.8h
    * Beginner


 * HIGH VELOCITY: ITSM WORLD TOUR
   
   Get a front row seat to the future of ITSM. Join a global audience for a
   2-hour broadcast experience and learn how to empower your development, IT
   operations, and business teams to deliver high-velocity service management
   fast. 
   
    * Duration 2h


 * TEAM TALKS: ATLASSIAN OPEN DEVOPS
   
   Get the inside scoop on ways to improve your toolchains and DevOps practices
   straight from the experts. Walk through detailed reference architectures,
   demos, and more to understand how Open DevOps can help you ship faster while
   staying coordinated.
   
    * Event
    * Duration 30m
    * Beginner


 * TRAINING CREDITS: GENERAL INFORMATION
   
   The most convenient way to purchase and manage official Atlassian training
   for your team. Training Credits are an enterprise-friendly solution to pay
   for courses and exam fees from Atlassian University.


 * INTRODUCTION TO ITSM
   
   Learn core practices, terminology, and challenges around ITSM, plus how to
   asses the IT maturity of your organization. This course is designed for
   anyone, from any team, interested learning more about ITSM and the Atlassian
   ITSM solution.
   
    * Duration 30m
    * Beginner


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All Topics
Courses by Product
 * Jira Software
 * Jira Service Management
 * Jira Align
 * Confluence
 * Trello
 * Bitbucket
 * Other Atlassian Products
 * Jira Work Management

All Topics
Certifications
 * Associate Certifications
 * Professional Certifications
 * Certification Prep

All Topics
Courses by Deployment
 * Cloud
 * Data Center

All Topics
Learn Your Way
 * On-Demand
 * Team (virtual)
 * Team (on-site)

All Topics
 * New & Refreshed
 * Courses by Product
 * Learning Paths
 * Certifications
 * Courses by Deployment
 * Learn Your Way
 * Free Training
 * Events & Webinars
 * Training Credits

 * All Activities


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