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Communication Delivery Platform
 * Blog Home
 * MachCloud.com
 * Blog Dutch

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ISSUES RELATING TO A SBC WITH DIRECT ROUTING

In Direct Routing, Microsoft Teams, PSTN
April 20, 2020
2 Min Read
I



REDUNDANCY

A SBC forms a Single Point of Failure (SPOF). Unless a redundant SBC is deployed
it will lead to reduced availability.


MULTI-TENANCY

A SBC is designed to provide functions for a single tenant (company). Even if
the SBC is virtualized, every SBC instance has its own customer data that needs
to be managed with every modification.


CONTROLLED MEDIA PATH

The connection via the SBC increases the transmission path and delay. If a SBC
is hosted in a public cloud, there is no quality guarantee of media traffic.


FULL CONTROL AND MANAGEMENT

A SBC is a separate network element that has its own management environment.
Automation of real-time orders can therefore be a real challenge.


SECURITY

There are security threats especially when a SBC is managed by a third party.


DELAY IN HANDLING PORTING ORDERS

In the Netherlands, number porting is carried out real-time and on-demand within
15 minutes. If a number porting order is implemented for the retention of a
telephone number, 3 domains must be managed separately. The number porting will
have to be done manually in different domains, such as the SBC. This leads to
increased downtime for a customer.


COHERENT TELECOM SETTINGS

Country specific telecom settings, such as filtering, CLIP / CLIR, number
normalization, over-usage management and forwards are influenced by the SBC,
which may result in deviations in the telecom functions between Microsoft
platform and legacy telecom domains.


CUSTOMER SELF SERVICE

Migration to Microsoft Teams requires frequent adjustments to settings, numbers
and reports. Because the control of the SBC cannot be fully automated, it will
be a real challenge to offer customers self-service.


THIRD PARTY EQUIPMENT

Because the SBC is a third-party network element, additional tests and
maintenance will have to be scheduled for adjustments and upgrades.


RELATED POSTS:

 * An insight to employee experience with Microsoft Teams and MachCloud
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Calling in Teams direct routing PSTN teams direct routing
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4 months ago


SECURING YOUR SBC WITH MICROSOFT TEAMS DIRECT ROUTING EFFECTIVELY

In Microsoft Teams
4 months ago
2 Min Read
20October

Microsoft Teams Direct Routing is being adopted as the most popular method to
activate business telephony via Microsoft Teams. The majority of Direct Routing
connections are based on Session Border Controllers (SBCs). Recent reports on
SBC vulnerabilities show that SBCs are the weak link in the chain and continuous
expert effort is needed to ensure risks are being handled. A secure VoIP
solution...

Read on
November 23, 2021


MODERN MICROSOFT TEAMS TOOLS FOR REMOTE WORKING EXPERIENCE

In Business Communication, Digital Communications, Microsoft Teams
November 23, 2021
3 Min Read
23November

In business, the 2020 pandemic has given rise to one thing: employees remote
working setups. Indeed, there are many remote working advantages but as remote
working is becoming the new norm, there is a new term being coined: The Hybrid
mode. Hybrid is a new way forward where employees are not bound to work within
the walls of an office. Physical office spaces are designed for all The
physical...

Read on
August 31, 2021


ELEVATE BUSINESS COMMUNICATION WITH MICROSOFT TEAMS CALLING

In Microsoft Teams
August 31, 2021
3 Min Read
31August

Voice for Microsoft Teams is a complete solution to take your business phone to
a new level. Microsoft has introduced various components of Teams that can
integrate well with your existing PBX systems too. Whether you are new to Cloud
Business telephony or have an existing infrastructure in place, Microsoft has
got you covered. What are Cloud telephony benefits? If you are on the lookout
for a...

Read on
August 3, 2021


HAVE YOU DONE YOUR SKYPE FOR BUSINESS MIGRATION TO TEAMS?

In Microsoft Teams
August 3, 2021
3 Min Read
03August

Skype for Business to Teams migration is now more essential than ever due to the
fact that Skype for Business is no more available. Microsoft had announced the
dates fairly early before they planned to make the move. If you haven’t been
into the migration process yet, it’s high time you should bring the change into
your company for a persistent cloud telephony experience with Teams How to...

Read on

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