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CONTACT US  |  888-487-4478  |  help@designashirt.com Home   |   My Account
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Welcome to the help center!
Our experts are here to help you with all things DesignAShirt.




GENERAL


ANNOUNCEMENTS

 * T-Shirt Fabric Face Masks
 * DesignAShirt in response to COVID-19
 * Turn Quarantine Artwork into Custom T-Shirts!


FREQUENTLY ASKED QUESTIONS


ARTWORK ANSWERS

 * Can you remove the background in my image?
 * How do I crop an image I uploaded?
 * How to Send Us a Large Art File
 * I uploaded a high resolution image, why does it look pixelated?
 * Printing Photographs
 * Uploaded image DPI

See all 8 articles


PLACING AN ORDER

 * How do I add a design to the back of my shirt?
 * I got an error at checkout, what's going on?
 * I never received an email confirmation after I placed an order. Can you
   resend it?
 * Ordering the same design on multiple shirt colors


SERVICES ANSWERS

 * Terms of Service
 * Do You Drop Ship?
 * Do you offer more than just screen print and digital print?
 * Do You Offer Embroidery?
 * Do You Offer Promotional Products?


CAREERS ANSWERS

 * Are You Hiring?


GENERAL ANSWERS

 * Can I Sell My Designs?
 * Can I Buy for My Fashion or Clothing Line?
 * Do you award scholarships to design students?
 * Using the Design Studio with Safari 10
 * How do I save multiple copies of my design?
 * How can I send my design to other people so that they can check it out?

See all 10 articles


PROCEDURAL ANSWERS

 * What Happens if There is Something Wrong with the Shirts I Received?
 * Can you help me create a design?
 * Why is my order on hold?


PRICING AND PAYMENT QUESTIONS

 * Terms And Conditions of Use (Coupon Codes)
 * Do You Offer Gift Cards?
 * Do You Offer Group Ordering?
 * Why did I get charged twice?
 * Do You Have Price Breaks Available?
 * Why is it so Expensive to Print 2 Sizes of Art?

See all 22 articles


PRINTING ANSWERS

 * Pre-treatment for Digitally Printed Shirts
 * I want my design printed at a specific size.
 * Can You Match Specific Colors in Our Design?
 * Important Garment Details
 * Can I Get Embroidery Instead of Printing?
 * I Washed My Shirts as Directed and the Print Faded a Little Bit. Why Did That
   Happen?

See all 17 articles


PRODUCT ANSWERS

 * What is the Softest Shirt?
 * Youth Sizes
 * Do You Sell Shirts with Removable Tags?
 * Is it possible for me to come in and try on some shirts?
 * I've read the reviews on your products and the opinions are split. Who should
   I trust?
 * What size of shirt should I order?

See all 12 articles


SHIPPING ANSWERS

 * Can I ship to a P.O. Box Address?
 * This order is a gift, can I send a special note to the recipient?
 * How much extra is it for shipping?
 * Is it possible to have my order delivered by an exact time?
 * I am sending this as a gift- can you make sure the recipient doesn't get a
   receipt?
 * If I get you my art right now, can you ship my shirts today, overnight?

See all 11 articles


HELP CENTER


HOW IT WORKS

 * Didn't Find What You're Looking For?
 * Delete Account
 * Adding Clip Art
 * Adding Names & Numbers
 * Adding Text
 * Creating an Account

See all 14 articles


DESIGN LIKE A PRO

 * Arizona State University
 * Greek Licensing
 * Tool Guide
 * Trademarks & Copyrights


PLACING AN ORDER

 * Can I change my billing address?
 * 2 Sizes of Art
 * Adding Notes
 * Minimums
 * Order Changes/Cancellations
 * Order Confirmation

See all 17 articles


FREE WITH EVERY ORDER

 * Alignment
 * Art Proportions
 * Customizing Art
 * Ink Matching
 * Recreating Low-Resolution Art
 * Spell Check


PRINTING

 * Embroidery
 * Important Garment Details
 * PMS Color Matching
 * Print Locations
 * Screen vs. Digital
 * Specialty Inks


PRODUCTS

 * I'm looking for a shirt you advertised online
 * Get the Best Shirts... for the Best Price.
 * Choosing Your Product
 * Garment Care
 * Made in the U.S.A.
 * Sizing

See all 7 articles


SHIPPING & DELIVERY

 * Delivery Options & Times
 * International Shipping
 * Order Tracking
 * P.O. Boxes & Military APO/FPO Addresses
 * Shipping Charges

COMMUNITY COMMUNITY


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