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SUPERCHARGE YOUR WORLD




INTRODUCING VOLT BENEFITS




BROADBAND SPEED BOOST

A broadband speed boost to the next available level (up to a max of 1Gbps).


DOUBLE MOBILE DATA

Get double the mobile data on every eligible O2 Pay Monthly plan in your
household.


SUPERCHARGED CONNECTIVITY

WiFi guarantee included at no extra cost and up to 3 WiFi pods if needed. Plus
O2 Travel Inclusive Zone. 




WHAT TYPE OF CUSTOMER ARE YOU?

I’M NEW TO VIRGIN MEDIA & O2

I'M A VIRGIN MEDIA CUSTOMER

I'M AN O2 CUSTOMER

I'M ALREADY A VIRGIN MEDIA & O2 CUSTOMER

*Monthly price shown will increase each April from April 2025 by the Retail
Price Index rate of inflation announced in February each year plus 3.9%.

When you become a customer of both Virgin Media and O2, you’ll get access to
exclusive Volt benefits as well as supercharged services and lightning-fast
speeds. See our Volt bundles for new customers:

*Monthly price shown will increase each April from April 2025 by the Retail
Price Index rate of inflation announced in February each year plus 3.9%.



TV AND SIM

 * Looking for endless entertainment? Browse our Volt TV bundles
 * From Sky Cinema and TNT Sport to drama and documentaries
 * Superfast fibre broadband with a broadband speed boost
 * O2 5G sim with double data
 * Perks and experiences with Priority

See TV and sim deals

BROADBAND AND SIM

 * Browse our range of supercharged broadband and sim deals
 * Get superfast fibre broadband with a broadband speed boost
 * O2 5G sim with double data
 * Perks and experiences with Priority
 * Bundle with TV and phone for the complete package

See broadband and sim deals

MEGA VOLT

 * Our best all-in-one deal
 * M500 Fibre Broadband – our fastest broadband experience
 * O2 5G sim with double data
 * 230+ TV channels with Sky Cinema and Sky Sports HD
 * Netflix Standard included
 * Anytime Chatter plan includes anytime calls to UK landlines and mobiles
 * Perks and experiences with Priority

See Mega Volt bundle



See more Volt bundles



*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase
each April from April 2025 by the Retail Price Index rate of inflation announced
in February each year plus 3.9%. Doesn’t apply to any add-ons you may have
selected, out-of-bundle charges or admin costs, which may increase separately.
See www.virginmedia.com/prices and www.o2.co.uk/prices for details



Add an O2 Pay Monthly phone, sim or tablet to unlock Volt benefits.

*Monthly price of your Airtime Plan will increase each April from April 2025 by
the Retail Price Index (RPI) rate of inflation announced in February each year
plus 3.9%



ADD AN O2 PAY MONTHLY PHONE

 * Phone
 * O2 5G sim with double data
 * O2 Travel Inclusive Zone Bolt On
 * Up to £150 off an O2 Custom Plan for another connected device - just give O2
   a ring or pop into an O2 shop
 * From TV and movies, to music and books. Get an Extra on us, on selected
   tariffs.

More information

Supercharged broadband speeds, data and WiFi:

 * Double the data on every eligible O2 Pay Monthly plan in your household
 * A broadband speed boost to the next available level (if you aren’t already on
   the fastest speeds you can get in your area)
 * Supercharged connectivity: Up to 3 WiFi Pods if you find any WiFi blackspots
   in your home, and use your O2 phone or sim in 75 destinations, with O2 Travel
   Inclusive Zone
   
   

Take out a phone on a new O2 Custom Plan, get up to £150 off an O2 Custom Plan
for a connected device – just give O2 a ring or pop into an O2 shop.



Hand pick an Extra for up to 6 months, on us. Whether you’re into TV and movies,
music, books, or audiobooks, or you want to keep in touch with loved ones
overseas using O2’s International Bolt On, there’ll be an Extra for you. Find
out more about Extras



See all O2 Pay Monthly phones

ADD AN O2 PAY MONTHLY TABLET

 * Tablet
 * O2 5G sim with double data
 * From TV and movies, to music and books. Get an Extra on us, on selected
   tariffs.

More information

Supercharged broadband speeds, data and WiFi:

 * Double the data on every eligible O2 Pay Monthly plan in your household
 * A broadband speed boost to the next available level (if you aren’t already on
   the fastest speeds you can get in your area)
 * Supercharged connectivity: Up to 3 WiFi Pods at no extra cost if you find any
   WiFi blackspots at home
   
   

Hand pick an Extra for up to 6 months, on us. Whether you’re into TV and movies,
music, books, or audiobooks, or you want to keep in touch with loved ones
overseas using O2’s International Bolt On, there’ll be an Extra for you. Find
out more about Extras

See all O2 Pay Monthly tablets

ADD AN O2 PAY MONTHLY SIM

 * O2 5G sim with double data
 * O2 Travel Inclusive Zone Bolt On
 * From TV and movies, to music and books. Get an Extra on us, on selected
   tariffs.

More information

Supercharged broadband speeds, data and WiFi:

 * Double the data on every eligible O2 Pay Monthly plan in your household
 * A broadband speed boost to the next available level (if you aren’t already on
   the fastest speeds you can get in your area)
 * Supercharged connectivity: Up to 3 WiFi Pods if you find any WiFi blackspots
   in your home, and use your O2 phone or sim in 75 destinations, with O2 Travel
   Inclusive Zone
   
   

Hand pick an Extra for up to 6 months, on us. Whether you’re into TV and movies,
music, books, or audiobooks, or you want to keep in touch with loved ones
overseas using O2’s International Bolt On, there’ll be an Extra for you. Find
out more about Extras



See all O2 Pay Monthly sims



*Monthly price of your Airtime Plan will increase each April from April 2025 by
the Retail Price Index (RPI) rate of inflation announced in February each year
plus 3.9%. See www.o2.co.uk/prices for details.



Pair your O2 Pay Monthly plan with a superfast broadband deal from Virgin Media
to be eligible for Volt benefits.

*Monthly price shown will increase each April from April 2025 by the Retail
Price Index rate of inflation announced in February each year plus 3.9%.



BROADBAND, TV AND PHONE

 * Create the perfect all-in-one deal with our big bundles
 * Includes superfast broadband, TV package and landline
 * Choose from a range of speeds, channels and call plans
 * Pause, rewind and record on the Virgin TV 360 box
 * Double the data on your O2 sim
 * Perks and experiences with Priority

See packages deals

BROADBAND

 * Browse our range of superfast fibre broadband and find the right speed for
   your home
 * With 99.86% network reliability
 * Virgin Media WiFi Hub with Intelligent WiFi technology
 * Double the data on your O2 sim
 * Perks and experiences with Priority

See broadband deals

BROADBAND AND PHONE

 * Combine reliable fibre broadband with a flexible phone plan
 * From inclusive weekend and evening calls to anytime
 * Virgin Media WiFi Hub with Intelligent WiFi technology
 * Double the data on your O2 sim
 * Perks and experiences with Priority

See broadband and phone deals



See more supercharged bundles.

O2 Pay As You Go customer? Find out how to switch to Pay Monthly.

*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase
each April from April 2025 by the Retail Price Index rate of inflation announced
in February each year plus 3.9%. Doesn’t apply to any add-ons you may have
selected, out-of-bundle charges or admin costs, which may increase separately.
See www.virginmedia.com/prices and www.o2.co.uk/prices for details



*Monthly price shown will increase each April from April 2025 by the Retail
Price Index rate of inflation announced in February each year plus 3.9%.

Great to have you with us.

Sign in to your account to check your eligibility and activate Volt benefits. To
be eligible, you need to have broadband from Virgin Media and a Pay Monthly plan
from O2, in your household.



Sign in to My O2

*Monthly price shown will increase each April from April 2025 by the Retail
Price Index rate of inflation announced in February each year plus 3.9%.




THE BEST OF US BOTH, ALWAYS



With Volt benefits, you get faster internet from Virgin Media with a broadband
speed boost to the next available level (up to a max of 1Gbps) and double the
mobile data on every eligible O2 Pay Monthly plan in your household.

Not to mention...






RELIABLE CONNECTIONS

 * Bust any WiFi blackspots you might find in your home with up to three WiFi
   Pods, available at no extra cost with our superstrong WiFi guarantee
   
 * Our signal boosting plug-in WiFi Pods extend your home WiFi coverage,
   bringing you faster, more reliable speeds to more rooms
   
 * Whizz around the world using your phone or sim in 75 destinations at no extra
   cost, with O2 Travel Inclusive Zone


AMAZING REWARDS

 * Get exclusive access to perks and experiences with Priority from O2, as a
   thank you for being with us
   
 * Bringing you offers from your favourite high street brands and gig tickets to
   the hottest artists, as well as access to the best entertainment
   
 * Plus, you’ll get to handpick an Extra for up to 6 months, on us, with
   selected O2 Pay Monthly contracts. Whether you’re into TV, film, music or
   books




HELP & SUPPORT

Already got Volt? If you’re a Volt customer and require help, check out our help
and support page.




VOLT FAQS


WHAT ARE VOLT BENEFITS?



A product of Virgin Media and O2’s joint venture, Volt benefits gives customers
of both brands, or every household signed up to both Virgin Media and O2,
supercharged services. That means double the mobile data on every eligible O2
Pay Monthly plan in your household. A broadband speed boost to the next
available level (up to a max of 1Gbps). WiFi guarantee included at no extra cost
and up to 3 WiFi pods if needed. And O2 Travel Inclusive Zone, so you can use
your O2 phone or sim in 75 destinations at no extra cost.

All on top of lightning-fast speeds, reliability and great rewards with Priority
and Extras from O2.


WHO CAN GET VOLT BENEFITS?



To get your exclusive Volt benefits, your household needs to have at least one
O2 Pay Monthly mobile customer and one eligible Virgin Media broadband customer
registered there.



 * So, if you’re an existing customer of O2 Pay Monthly you'll either (i) need
   to sign up to an eligible broadband package from Virgin Media or (ii) live
   with a registered eligible Virgin Media broadband account holder.
   
 * Or, if you’re an eligible Virgin Media broadband customer, you’ll also either
   (i) need to become an eligible O2 Pay Monthly customer or (ii) live with at
   least one registered eligible O2 Pay Monthly customer.
   
   

Check whether Virgin Media broadband is available in your area with Virgin
Media's coverage checker*. Once you're a customer of both O2 and Virgin Media,
or once your household becomes eligible to receive Volt benefits, you can check
your eligibility in the My O2 app and opt in to get Volt benefits.


HOW DO I GET VOLT BENEFITS?



I'm a Virgin Media customer



 1. Join O2
    
 2. Get an O2 Pay Monthly plan
    
 3. Activate Volt benefits in My O2
    
    

I'm an O2 customer



 1. Browse our products and choose the right package for you
    
 2. Complete a postcode check to see if Virgin Media is available where you live
    
 3. Activate your Volt benefits in My O2
    
    

I'm a customer of both Virgin Media and O2

You can check your eligibility and opt in for Volt benefits by visiting My O2.


I'M ALREADY WITH BOTH VIRGIN MEDIA AND O2, CAN I GET A BETTER DEAL NOW?



If your household has broadband from Virgin Media and a Pay Monthly plan from O2
then you should be eligible for Volt.

You can check your eligibility and opt in for Volt benefits by visiting My O2.



*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase
each April from April 2025 by the Retail Price Index rate of inflation announced
in February each year plus 3.9%. Doesn’t apply to any add-ons you may have
selected, out-of-bundle charges or admin costs, which may increase separately.
See www.virginmedia.com/prices and www.o2.co.uk/prices for details




THE LEGAL STUFF



SEPARATE CONTRACTS AND BILLING APPLY TO VIRGIN MEDIA AND O2 SERVICES

New customers only. SERVICES ONLY AVAILABLE IN ELIGIBLE VIRGIN MEDIA NETWORK
AREAS. Subject to survey, network capacity and credit check. A minimum period
applies to the services, please check basket for details.

*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase
each April from April 2025 by the Retail Price Index rate of inflation announced
in February each year plus 3.9%. Doesn’t apply to any add-ons you may have
selected, out-of-bundle charges or admin costs, which may increase separately.
See www.virginmedia.com/prices and www.o2.co.uk/prices for details. See
www.virginmedia.com/prices and www.o2.co.uk/prices for details



Volt benefits: Volt benefits available if you have or sign up to both an
eligible Virgin Media broadband service and an eligible O2 Pay Monthly tariff.
Excludes Essential broadband customers from 10 November 2022. Volt benefits
include (1) Virgin Media broadband speed boost to the next available level (up
to a max of 1Gbps download speed) at the point you place your order to become
supercharged with Volt. Doesn’t include Upload speed add-on; (2) Our moneyback
WiFi coverage guarantee with WiFi Max at no extra cost ; (3) Double the O2
mobile data for each eligible O2 Pay Monthly Mobile SIMS in the Virgin Media
account holder’s name in your household (if you don’t take or already have
unlimited O2 mobile data); (4) Roam in 75 worldwide destinations. In O₂’s Europe
Zone, your UK minutes, texts and data allowances apply, however if your UK
monthly data allowance is over 25GB you’ll have a roaming limit of 25GB. After
this you’ll be charged £3.50 per GB until you use up your monthly UK data
allowance, you return to the UK or you reach your next bill cycle. In other
inclusive international destinations outside of Europe, you get unlimited
minutes, texts and data. Roaming subject to fair usage policy. Further terms
apply. Benefits applied following purchase that fulfils eligibility criteria.
Existing eligible customers must place order to unlock Volt benefits via My O2.
Volt benefits applied up to 14 days following order (or up to 14 days following
Virgin Media installation for existing eligible O2 customers purchasing Virgin
Media broadband). Check Virgin Media broadband speeds availability at
www.virginmedia.com/broadband/postcode-checker. Separate contracts and billing
apply to your Virgin Media and O2 mobile services. Terms apply,
www.virginmedia.com/legal and www.o2.co.uk/terms. If you already have a Virgin
Mobile SIM and continue using it, your service shall be subject to Virgin
Media’s standard pay monthly terms and conditions which can be found at
www.virginmedia.com/legal.

All Volt products and benefits provided on the basis that you also have or
purchase an eligible pay monthly O2 SIM – please see O2 tab for more details.




GENERAL





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