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HELPDESK

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Home Solutions


HOW CAN WE HELP YOU TODAY?

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KNOWLEDGE BASE


CLEVERTIME

Quick Start Guides 23
 * How to sign in to CleverTime
 * The Homepage (Dashboard) in CleverTime
 * Adding or Editing Employees in CleverTime
 * Adding or Editing Users in CleverTime
 * Adding or Editing Schedule Templates in CleverTime

View all 23
CleverTime Guides 11
 * Rounding rules - how does it work? (3/6, 7/15, 5/15, 10/15)
 * Employee status - when employee left the company/extended leaves/returns
   again?
 * Edit time sheets - if employees forget to clock in or out
 * What are "Exceptions"?
 * Employee Self Services - How to submit a leave request from an employee
   account?

View all 11
Integrations 3
 * WorkFlowMax Integrations with CleverTime
 * Xero Payroll Integration
 * Smart Payroll - Payroll transfer

New Features Or Changes 1
 * Auto punch based on schedule


MOBILE APP

Quick Start Guides 3
 * Using the CleverGo Mobile App to Clock In or Out
 * Using the CleverGo Kiosk App to Clock In or Out
 * Installation and Setup of the CleverGo Kiosk App

General information 5
 * Getting Started
 * CleverGo - what does the app do & how does it work?
 * Where can I download the App ?
 * What kind of smartphone can I use to run the App?
 * Update To CleverGo Kiosk App


TIME CLOCKS

Quick Start Guides 11
 * Instructions For Installing The FA1000 Facial Time Clock
 * Instructions For Enrolling Employees On FA1000 Facial Time Clock
 * Instructions For Employees Clocking On FA1000 Facial Time Clock
 * Instructions For Downloading Times To USB Memory Stick From FA1000 Facial
   Time Clock
 * Instructions For Configuring Work Codes On FA1000 Facial Time Clock

View all 11
Finger Print Clock 6
 * Download Times from Clock to USB Memory Stick (IN01/GT200)
 * Can I get staff to clock in/out using a PIN code (IN01/GT200) ?
 * Instructions For Employees Clocking On IN01-V1 Time Clock
 * Enable text (T9) input on time clock (IN01-V2/GT200)
 * Instructions For Employees Clocking On GT200 (IN01-V2) Time Clock

View all 6
Finger Print Waterproof Clock 2
 * Enrolling Employees in the Time Clock (TF1700)
 * Enrolling Administrators in the Time Clock (TF1700)

Facial Recognition Clock 2
 * Instructions For Employees Clocking On iFace800-V1 Time Clock
 * Self- installation - Facial Recognition time clock

Mobile network Router & SIM management 1
 * How do I manage my SIM so that clock gets the network access at all time?


MISC FAQ

MISC 5
 * Hints for Successful Finger Enrolments
 * Remote Support or Training with AnyDesk
 * How to clear browser cache?
 * Why am I getting a higher failure rate on scanning my fingerprint in winter
   time?
 * Network Security

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