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RACI MATRIX TEMPLATE
Use this free RACI Chart Template for Excel to manage your projects better.
Download Excel File
Team organization is the key to every large project. When every person knows
exactly what his/her role is in the project, then success rates skyrocket.
The RACI matrix (sometimes called RACI diagram or RACI chart) was created to
ensure that all stakeholders are on the same page, and working together in
unison. With our free RACI matrix template, you can get your own team organized
and working better together.
WHAT IS A RACI MATRIX?
A RACI matrix is a chart that identifies and defines the roles and
responsibilities of team members in relation to the tasks in a project. A RACI
matrix uses the letters R,A,C, and I to categorize team responsibilities. RACI
stands for Responsible, Accountable, Consulted, Informed.
ProjectManager’s free RACI matrix template for Excel.
RESPONSIBLE (R)
This is someone who is responsible for getting the work done. When labeled
“responsible” in a RACI matrix, it indicates that the person is expected to be
hands-on when executing the task.
ACCOUNTABLE (A)
This is the person who is responsible for overseeing the task and making sure
the work gets done properly. They are not hands-on with the work, but instead,
they are managing and ensuring the completion of the work.
CONSULTED (C)
This person assists by providing information and support about a particular task
or deliverable. They are not directly responsible for a task, but instead, they
provide necessary information that will help the R get their work done.
INFORMED (I)
This person or group of people is to be kept up to date on the progress of a
task or deliverable. This is commonly upper-management or a client who should
understand the progress of the project but does not have immediate input on the
completion of the work.
WHY USE A RACI MATRIX TEMPLATE?
A RACI matrix template can be the key to a successful project. When used
properly, a RACI Matrix is the guiding document that every team member will
refer to as the project progresses. It keeps a project on track by clearly
defining who is responsible for what. When every team member knows exactly what
their responsibility is, a team can avoid miscommunication, wasted time and
confusion.
A RACI matrix is a project management chart that helps to avoid the “too many
cooks in the kitchen” problem, where too many team members try to give an
opinion, which can lead to delays and unneeded stress. The RACI matrix clearly
lays out who is performing this task (R), who should weigh in on it (C), and who
has the final say on it (A).
Once you have defined the roles and responsibilities of your project team, you
need project management software to get them working efficiently. ProjectManager
connects your team with online features that facilitate collaboration and
reporting. Team members who are responsible can manage their assignments and
execute work together on kanban boards. Stakeholders who need to stay informed
get customizable, automated reports. Managers who are accountable can monitor
performance and progress on real-time dashboards. ProjectManager is the one tool
for everyone on the team. Try it for free today!
Stay informed on project performance and progress with real-time dashboards from
ProjectManager
HOW TO USE THE RACI MATRIX TEMPLATE
STEP 1: LIST THE PROJECT TASKS
In column 1, beneath the “Project Tasks” header, you will list all of the tasks
that will be completed as part of this project. In our example, we categorized
the tasks into different project phases in order to keep things more organized.
If you wish, you can remove the project phases and instead just do a large list
of tasks, but we’ve found the project phases to be helpful.
STEP 2: LIST ALL OF YOUR TEAM MEMBERS
Next, locate the light blue bar. Going from left to right, we are going to add
all of your team members to this section. Include every stakeholder in your
organization, even if they won’t be working directly on the project.
We find it helpful to use the job title/role in this section, but you could also
use stakeholder names instead. We tend to use job titles so this document is
useful for someone looking at the matrix who may not be familiar with
everybody’s name.
STEP 3: ASSIGN R,A,C,I TO EACH TASK
Locate your first task of the project (this should be whichever task you have
listed highest in Column A.) Once you’ve located your first task, move across
the matrix to the right. Decide who will be (R) Responsible for executing the
work on this particular task. Remember, R is for the person who will actually be
performing the work on this task.
Continue moving to the right, and next you will choose who will be (A)
Accountable for this task. The person who you label as (A) Accountable is the
person who will be responsible for ensuring that the task is done properly and
in a timely manner.
Next, you will decide who will be (C) Consulted on this task. Remember, (C)
means that a person will be asked for help or advice on a task, and they will
work with the responsible team member to complete the task. In some cases, you
will not have a C for a task and that’s OK.
Finally, for each task, you will decide who will be informed about the task’s
progress. This stakeholder will be labeled as (I) Informed. If someone is
labeled (I) for this task, they will be updated about the progress of the task,
but they will not have direct feedback going back to the person responsible for
the task.
An informed person is a one-way communication, as compared to a consulted person
who has two-way communication about the task. Most tasks will have an informed
person, however, there will be some cases where there is no I needed.
STEP 4: SHARE THE DOCUMENT
Once your RACI chart is fully filled out, it is important to share the document
with all of the team members on this project. This is an important step because
a RACI matrix is most helpful when each team member understands exactly what
their role is at each step of the project.
RELATED RACI MATRIX CONTENT
In addition to our free project management templates, our website is packed full
of useful resources. Here are a few other blogs and training videos that can
help you manage stakeholders better.
* What is Stakeholder Management?
* How to Deal with Difficult Stakeholders
* Using the DACI Framework for Better Group Decisions
PROJECTMANAGER CAN HELP YOU MANAGE PROJECTS BETTER
A RACI matrix is a good way to organize and visualize a project, but by no means
is it the only tool you can use. ProjectManager offers a whole suite of related
project management tools that you should try out. A few of them are listed
below.
GANTT CHARTS
ProjectManager has online Gantt charts that take your task list and turn it into
a project schedule. From the Gantt chart, you can assign team members to tasks,
track their progress and keep stakeholders updated.
PROJECT DASHBOARDS
ProjectManager is a cloud-based project management software. That means its
real-time dashboard is showing you progress as it happens. This is a great way
to monitor progress from a high-level view.
PROJECT REPORTS
To get more detailed information, ProjectManager has easy-to-use reports that
can be filtered to show just the data you want. This can be incredibly useful
for managing those stakeholders you identified in your RACI diagram.
Try out these other tools to see how you and your team can be more organized and
more efficient when working together! Try ProjectManager today for free with
this 30-day trial.
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